Is T-Mobile a good cell phone service?
The Good
- Quality of Services and Plans. In addition to the contract plans above, T-Mobile offers prepaid plans with data, calls, and texting to suit each client's needs.
- New Phone Promotions. ...
- Phone Financing Options. ...
- Good Overall Customer Service. ...
- Affordability and Special Pricing. ...
- International Network Coverage. ...
How do I contact T Mobile customer service?
How to Contact T-Mobile Customer Service. Best T-Mobile Customer Service Contact option: Phone: 800-937-8997 – When the phone picks up, say “I don’t have one”. Then press 1. You can also reach out to T-Mobile customer service by email or by chat. Email response times are unknown. If you’re in need of fast customer service from T-mobile,…
What is T Mobile support phone number?
The reason customers call 800-866-2453 is to reach the T-Mobile Customer Support department for problems like Update Account Info, Dispute a Charge, Payment Arrangement, Account Access, Device Support.
What is the customer service number for T - Mobile?
Is 611 a customer service?
If you need to get in touch with T-Mobile's customer care or technical support, simply dial 611 from your T-Mobile phone, or call the number below. T-Mobile's customer care is available 24/7!
Does T-Mobile have a live chat?
If you'd still like to use the chat options, we do have a Message us My T-Mobile icon on the lower right corner of the page. After logging in, you should be able to message through chat. Also, if you have access to Twitter or Facebook, you can chat with our T-Force team.
What is the one 800 number for T-Mobile?
You can pay your bill online, or by phone at 1-877-453-1304.
How do I talk to a live person at T-Mobile?
How to contact your Team of Experts:Call us. Simply dial 611 from your T-Mobile phone or use the T-Mobile app to give us a call.Message us. Send a message to your Team of Experts in the T-Mobile app, My T-Mobile, or Apple Business Chat.We'll call you.
How do you talk to customer service?
Maintaining a consistent toneThink of tone on a spectrum. Take the examples above: “Anything else?” and “What else can I help you with?” ... Use positive language. ... Be brief but not brusque. ... Reply in a timely manner. ... Always use your customer's name. ... Talk their talk. ... Be careful with jokes. ... Create a support style guide.More items...•
Is T-Mobile owned by AT&T?
In a stunning move, AT&T has acquired T-Mobile USA for a whopping $39 billion from Deutsche Telekom.
What is involved in customer service?
Customer service is the act of providing support to both prospective and existing customers. Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social media interactions and may also be responsible for creating documentation for self-service support.
How do I check my T-Mobile bill?
7.6923076923076925%To view your current bill and your bill highlights, follow these steps:Go to the Home screen. To open the menu, swipe up or down on the screen.Choose T-Mobile.Choose T-Mobile.Choose BILL.Under Here is your statement, your current bill total is displayed.Scroll down. ... Scroll down.More items...
What is the difference between T-Mobile and Verizon?
T-Mobile offers the fastest wireless upload and download speeds of any major network. We sampled tens of thousands of wireless users and T-Mobile averages a 32.7 Mbps download speed and 12.9 Mbps upload speed. Verizon, on the other hand, averages a 32.2 Mbps download speed and 10.0 Mbps upload speed.
Who owns T-Mobile?
Deutsche TelekomT-Mobile US / Parent organizationDeutsche Telekom AG is a German telecommunications company that is headquartered in Bonn and is the largest telecommunications provider in Europe by revenue. Deutsche Telekom was formed in 1995 when Deutsche Bundespost was privatized. Wikipedia
Who bought who Sprint or T-Mobile?
T-MobileWhen T-Mobile acquired Sprint in April 2020, it brought our major wireless carrier choices from four down to three.
How long is T-Mobile customer service wait time?
Call wait times are back to normal, under 90 seconds. And for the most part, we're delivering customers their same dedicated TEX teams. Un-carrier customers still reach a helpful human every time. We've even been able to move some Experts to harder-hit areas.
iPhone & iPad help
iPhones and iPads are special, and Apple makes it easy to get help for them. Check out a list of topics for the fix you need.
Messaging
Messaging problems can make you feel disconnected. Let's see if we can get you back in contact with your people.
Internet & data
You rely on your device to keep you connected to social media, check your email, and even help you navigate a new city.
Help for your device
Want to know how to do something on your phone? Wondering about something that isn't covered here?
Your dedicated team of highly trained experts is here to help with next-level customer care. No bouncing from rep to rep. No BS. Just real help from real people, on your terms
Your dedicated team of highly trained experts is here to help with next-level customer care. No bouncing from rep to rep. No BS. Just real help from real people, on your terms.
Call us
Simply dial 611 from your T-Mobile phone or use the T-Mobile app to give us a call.
Message us
Send a message to your Team of Experts in the T-Mobile app, My T-Mobile, or Apple Business Chat.
We'll call you
Schedule a time in the T-Mobile app or My T-Mobile to have your team call you.
Get the app
Download the T-Mobile app to get in touch with your Team of Experts on your terms.