Receiving Helpdesk

t mobile return policy for accessories

by Brain Gulgowski Published 3 years ago Updated 2 years ago

How to cancel Tmobile?

To cancel your account, all you have to do is:

  • Log in to DoNotPay
  • Go to Find Hidden Money
  • Tell us which service you want canceled

Is T-Mobile prepaid better than MetroPCS?

Metro charges affordable rates for international plans, but T-Mobile provides far better coverage and service. T-Mobile is the better option for consumers who want a top-tier experience. They'll receive unlimited everything with no deprioritization. Also, extra perks like T-Mobile Tuesdays and a half-dozen other benefits are available.

Can I return my phone to a T-Mobile Store?

Return to a T-Mobile store You can return the device to a store only if you haven't started a return order yet. If you cancelled, ported out, or began a return with Customer Care, then your return has been started and you must complete it through the mail. Use the Store Locator to find a T-Mobile store near you.

Does T-Mobile have a trial period?

T-Mobile has rolled out a new free trial program in select cities that lets people try its network for 30 days with no hassles. With this offer, you don't have to depend on T-Mobile reviews from family and friends because you can test out the service for yourself to see if it's reliable in your area.

Can I return earbuds to T-Mobile?

You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.

What is the restocking fee at T-Mobile?

You may also be required to pay a restocking fee based on the Full Retail Price (“FRP”) of the Device as follows: $70 for devices with a FRP of $600 or more; $40 for devices with a FRP between $300-$599; and $20 for devices with a FRP of less than $300. Prepaid services, e-coupons, and gift cards are non-refundable.

Can you return opened Apple accessories?

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we'll exchange it or offer a refund based upon the original payment method.

How long is the return policy at T-Mobile?

within 14 daysReturn your device at any T-Mobile store within 14 days. A restocking fee may be charged for the return. Bring proof of purchase such as an emailed or printed receipt. Bring the device, USB charging cable, and any accessories you'll need to return.

How do I return my T-Mobile equipment?

Return to a T-Mobile store You can return the device to a store only if you haven't started a return order yet. If you cancelled, ported out, or began a return with Customer Care, then your return has been started and you must complete it through the mail. Use the Store Locator to find a T-Mobile store near you.

Can you return an iPhone after opening it?

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we'll exchange it or offer a refund based upon the original payment method.

Can you return AirPods after opening?

You can return your pair of AirPods within 14 days from the day you bought it. The AirPods that you have bought directly from Apple—online or at the Apple store—can only be returned to Apple. The AirPods you bought through other retailers must be returned in accordance with retailers' return policies.

Can I return engraved AirPods?

Can I return engraved products to Apple? If the product you purchased or gift you received has been personalised, such as an engraved iPad, then Apple's return options aren't the same – since it's been engraved the device will be unsellable to another customer, after all.

Can I return an opened Apple pencil?

Was the pencil bought online or in an Apple store? If purchased directly from Apple, you have a 14-day unconditional returns window - where, unsurprisingly, you can return an opened but undamaged Apple product for any reason.

What is a restocking fee?

A restocking fee is a fee charged to a customer when merchandise is returned for a refund.

How much is a restocking fee?

15% to 20%According to Consumer Reports, restocking fees typically represent 15% to 20% of the item's original purchase price. However, some companies may charge more or less depending upon individual policies.

Can I return my phone to T-Mobile after 14 days?

T-Mobile allows up to 14 days to return a phone purchased at a store and 20 days if it was purchased online or over the phone. You must return everything that came with the device, except SIM cards. Before returning, make sure to clear out all personal data from the phone.

Return to a T-Mobile store

You can return the device to a store only if you haven't started a return order yet. If you cancelled, ported out, or began a return with Customer Care, then your return has been started and you must complete it through the mail.

Return through the mail

To begin this return process, contact us. If you're a T-Mobile for Business customer, request a call ​ instead.

How long do you have to return a phone?

You have a 20-day return window to exchange or return any device and accessory or cancel service activation if you placed your order over the phone or online. To initiate and complete the process, you’ll have to:

How to return only one phone?

If you’re returning only one phone, tablet, or wearable, all you have to do is securely pack the product and seal the box. Print the UPS shipping label and attach it to the outside of the return package. Customers using the original box to mail their return have to cover the existing labels and stickers.

How to return a phone that you bought online?

To get a return label and complete the process, follow these steps: Call 1-800-937-8997 and ask for a return label. Securely pack the phone to ensure it doesn’t get damaged during shipment.

What charges do you pay when cancelling a phone service?

Pay any service charges (if you’re canceling a service) such as roaming, long-distance calls, control charges, regulatory program fees, and taxes. Cover the FPR charges.

Do you have to return a device with a promotional offer?

The device must be in its original packaging with all original contents, undamaged, with no alterations to its hardware or software, and in good working condition. All additional accessories or items you received as part of a promotional offer must also be returned with the device.

Does T Mobile cover shipping in the original box?

Alaska, Hawaii, and Pacific Island Returns. Instead of the ground shipping label used for mainland U.S. returns, you’ll have to print a second-day air label that a T-Mobile customer service representative will provide. For returns in the original box, make sure not to cover anything except the original shipping label.

How to get a return label from T Mobile?

To start the return and get your return label, you need to call T Mobile at 1-800-937-8997. To ensure that the return is properly processed, you need to securely pack returns to prevent damage during shipment. Further, attach the prepaid shipping label that T Mobile has emailed you to the outside of the box.

How long does it take to get a refund from T Mobile?

T Mobile Return Policy offers you a refund through the original mode of payment. It may take up to 30 days, for you to receive the refund in your account.

How are refunds issued?

How are refunds issued?#N#Customers will receive cash for cash and check purchases; cash refunds require an original purchase receipt of the product to be returned.#N#In case of credit/debit card, the refunds will be made into the appropriate card used for payment while making the purchase.

What happens if you can't verify your purchase?

If they are unable to verify your purchase, you will be given a merchandise credit of equal to the lowest priced item sold within the last 90 days or even exchange for the merchandise. Customers are required to present a valid government ID proof to make a return without purchase receipt.

How long does it take to return a SIM card?

However, if you made the purchase through online mode, you need to return the product within 20 days. Before returning the products just a keep few things in mind: If some accessories came with the package, you need to return them too (sim cards are an exception).

What is T Mobile?

T Mobile is the brand name of German telecommunications company Deutsche Telecommunications AG. If you are not satisfied with the purchase, T Mobile Return Policy gives you the full freedom to return any of its purchases to its stores or through the mail, without any issue.

Can you redeem gift cards at Academy?

Customers can’t redeem gift cards unless mentioned by the state law and Academy can’t replace any lost, stolen or altered gift cards. In various states, gift cards with a balance less than a certain amount are redeemable for cash – customers can look at their state law for more information.

T Mobile Return Policy

If you are not happy with your T-mobile purchase or it does not perform as you expect, you can return your purchased device or accessory within 14 days of the purchase or lease date of the original device. You must include the original receipt in its package with all contents.

T-Mobile Return Regarding Online Purchases

You can return your device or accessory within 14 calendar days from the shipping day. But make sure that your return must with all original contents, in its original package and the device must be undamaged and in good working condition.

Can I Exchange My Phone at T-Mobile?

T-mobile exchange policy allows you to exchange any kind of product within 14 days of the purchase. The item that you wish to exchange must be in its original package with a purchase receipt, with all contents, undamaged and in good working condition. You have to pay a restocking fee for your exchange based on the full retail price of the product.

Does T-Mobile Provide Refund?

The requirement for a refund and the time frame you can expect will vary based on the refund method.

How long does it take to return a device?

Return a device or accessory within 14 days of the purchase date of the original device. Return the device with your receipt, in its package, with all contents undamaged and in good working condition, with no material alterations to the device’s hardware or software. Returns must be made at the store where the device was purchased.

Is a device upgrade refundable?

Return policy is for new device activations only. Device upgrades are non-refundable and non-returnable, but may be covered by a limited manufacturer's warranty, if applicable. There are no returns, refunds, or credits for any other item not listed above.

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      • 20. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:177
    • select * from `fake_users` where `fake_users`.`id` = 1664 limit 1
      630μsview::2dd102cf0462e89a4d4d8bc77355d767652bf9aa:15receivinghelpdeskask
      Metadata
      Bindings
      • 0. 1664
      Backtrace
      • 21. view::2dd102cf0462e89a4d4d8bc77355d767652bf9aa:15
      • 23. /vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:108
      • 24. /vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
      • 25. /vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69
      • 26. /vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:61
    App\Models\FakeUser
    1
    Outl1ne\MenuBuilder\Models\MenuItem
    1
    Outl1ne\MenuBuilder\Models\Menu
    1
    App\Models\JsonPostContent
    1
    App\Models\Post
    11
        _token
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        _previous
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        _flash
        array:2 [ "old" => [] "new" => [] ]
        PHPDEBUGBAR_STACK_DATA
        []
        path_info
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        status_code
        200
        
        status_text
        OK
        format
        html
        content_type
        text/html; charset=UTF-8
        request_query
        []
        
        request_request
        []
        
        request_headers
        0 of 0
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        request_server
        0 of 0
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        session_attributes
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