How do I return my phone to T-Mobile for business?
If you're a T-Mobile for Business customer, request a call instead. We'll send you a prepaid return label to ship your device back. Don't worry about a shipping address. Our prepaid return label has that covered! Labels usually arrive in your email within 24 hours. If you don't see it, check your folder such as junk or spam.
Where do I find the return label on my phone?
If you're completing an exchange and you need to return the original phone, then the label is on the box that we ship the replacement out in -- you should see a red line with arrows that shows you where to peel off the part with your address and there's a return label addressed to us underneath.
How do I return a T-Mobile cellspot to a store?
Discover two simple ways to return a T-Mobile coverage device, such as a 4G LTE CellSpot. You can return the device to a store only if you haven't started a return order yet. If you cancelled, ported out, or began a return with Customer Care, then your return has been started and you must complete it through the mail.
Will I get a return label to ship my Device?
We'll send you a prepaid return label to ship your device back. Don't worry about a shipping address. Our prepaid return label has that covered! Labels usually arrive in your email within 24 hours. If you don't see it, check your folder such as junk or spam.
Where do I return my phone T-Mobile?
Return your deviceReturn your device at any T-Mobile store within 14 days.A restocking fee may be charged for the return.Bring proof of purchase such as an emailed or printed receipt.Bring the device, USB charging cable, and any accessories you'll need to return.
How do I get a return label from T-Mobile?
Go to the Account Order Status page to: See your trade-in accepted value. Print the trade-in return shipping label(s)....Locate and print your labelSelect Account.Select the trade-in line.Select Check Order Status.Select Print shipping label.
How do I send my old phone to T-Mobile?
Store locator. Trade in online: If you can't get to a store, you can use My T-Mobile to trade in your device once you're a customer. For this option, you can turn in your Trade-in device at a store or you'll need to be able to print the shipping label, then pack and ship your old device to us.
Does T-Mobile accept returns?
T-Mobile will gladly assist you with your Returns. You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.
How do I return my T-Mobile Gateway?
If you ordered your gateway from a local brick & mortar store you can return it to the store. Sounds like you may have ordered it online so you will need to contact the T-mobile home internet help tech's online. And they will send you a return label.
How do I return my phone to Assurant?
Once received, simply follow the instructions below:Complete the "FROM" section of the enclosed USPS Prepaid Mail Label/Envelope.Place the device (together with battery) into the envelope and seal it.Place the sealed envelope in your home mailbox or any official U.S. Post Office mailbox.More items...
How do I prep my iPhone for T-Mobile trade in?
Resetting your iPhone.Select Settings.Select General.Select Reset.Select Erase All Content and Settings.
What does T-Mobile do with old phones?
We want your old phone. Of the over 3.9 million used devices and accessories collected by T-Mobile in 2018, we reuse or resell a whopping 96% of that hardware—which is by far the most eco-friendly approach. The rest are responsibly recycled by our partners.
How do I trade my iPhone in the mail?
3:465:20How to Package your Old iPhone for Trade in - YouTubeYouTubeStart of suggested clipEnd of suggested clipOr this one's ups. But i'm pretty sure they're all ups. But now you're ready to drop it off at ups.MoreOr this one's ups. But i'm pretty sure they're all ups. But now you're ready to drop it off at ups. And have apple look at your phone and verify that it's in good condition.
How long do I have to return my new phone at T-Mobile?
within 14 daysReturn your device at any T-Mobile store within 14 days. A restocking fee may be charged for the return. Bring proof of purchase such as an emailed or printed receipt.
How do I cancel my T-Mobile Internet and return?
Cancellation guidelinesOnline at t-mobile.com/guestpay (you'll need your account number – located at the top right corner of your bill)T-Mobile store.Mail (Address details are on the Pay your T-Mobile bill page)Call 1-877-453-1304.
Can I return iPhone after opening?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
What is the phone number for T Mobile?
General Customer Care & Technical Support. From the T-Mobile app, on a T-Mobile phone. From your T-Mobile phone: 611. Call: 1-800-937-8997. If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can troubleshoot with you. International Callers.
What is the number to call T-Mobile?
If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can troubleshoot with you. International Callers. Call: 1-505-998-3793.