Full Answer
How long does it take for T-Mobile to reimburse for Carrier Freedom?
Allow 8 weeks for reimbursement. Check Your T-Mobile Status Carrier Freedom cannot be combined with any BOGO or other offer requiring a trade-in. BOGO and trade-in submissions will be denied if you have taken advantage of Carrier Freedom. Check to see if you have already received the Carrier Freedom promotion here.
Can I get a refund from T-Mobile if a payment was returned?
However, your account is not eligible for a refund because a payment has been returned unpaid. A recent payment on your T-Mobile account was returned unpaid. Check the status of your recent T-Mobile payments with your financial institution.
How do I make a payment arrangement with T-Mobile?
Your account can be less than 30 days past the due date to initiate a payment arrangement but if it's 31+ days past due, you may be required to pay a portion of your past due balance. Click the button below to log in to your My T-Mobile account to view your options. Set up a payment arrangement
What is a reimbursement phone number?
This is the phone number that is used to notify you once your reimbursement submission is approved or if there are any issues with the submission. You'll receive an additional confirmation of the reimbursement once the lines on the submission have been active for 25 days.
How do I submit a reimbursement request to T-Mobile?
Step 1: Get a new device and a qualifying plan. Step 2: Cancel your old internet service. Step 3: Pay your old Internet Service Provider's (ISP's) final bill. Step 4: Prepare your reimbursement request within 60 days of activation of your T-Mobile internet service.
How long does it take for T-Mobile to reimburse?
ETF reimbursement generally takes place 25 days after the submission is approved and trade-in per line is received. Prepaid virtual cards are sent via text message typically within 24-48 hours after the Day 25 date.
Does T-Mobile refund money?
If you cancel your account with T-Mobile, and you are entitled to a refund or something like a refundable security deposit, you have to wait a minimum of 30 days with no payment or charge activity before any credit balance you have for your T-Mobile account will be refunded to you.
How do I check my T-Mobile rebate status?
T-Mobile.comLog into T-Mobile.com.Select “Bill & pay” at the top of the page.Go to bottom and select “My promotions.”View each line for details. If no promotion is present, it will state that.
Is there a class action lawsuit against T-Mobile?
Attorneys working with ClassAction.org are gathering current and former T-Mobile customers to take action against the company over the 2021 data breach that exposed the personal information of millions of current and former T-Mobile customers.
Can I get my money back if I paid by debit card?
If you paid using a Visa debit or pre-paid card The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this.
How do I dispute a charge on T-Mobile?
*HOW CAN I DISPUTE MY CHARGES? If you have any questions about your bill or want to dispute any Charges, please contact us by visiting www.T-Mobile.com, by calling 800-937-8997 or 611 from your Device, or by writing to T-Mobile Customer Relations, P.O. Box 37380, Albuquerque, NM 87176-7380.
How long does it take for a refund to go back on your debit card?
Whether you've paid with a credit or debit card, you can return your purchase and receive a refund. The main difference is how quickly your refund processes. It takes between seven and 10 business days for a debit card refund to be approved. For credit cards, it can take anywhere between three and seven days.
What is an EIP agreement?
What is an Equipment Installment Plan? Equipment Installment Plans offer well-qualified buyers the opportunity to purchase a smartphone, tablet, or feature phone for $0 down, dividing the regular price of the eligible device into low monthly installment payments.
What is the promo code for T-Mobile rebate?
From there, enter the promo code “2021HINTP17” on T-Mobile's promotions website along with the phone number associated with your account. You'll have 30 days to submit the promotion code online in order to qualify for the rebate card.
Does T-Mobile pay off your phone?
We'll pay it off. Get a new phone and we'll pay off your current phone and service contracts – up to $650 per line or $350 in early termination fees, via virtual prepaid card and trade-in credit.
How to contact a ssurant about a claim?
For more information about filing your claim or tracking your claim status, call Assurant at 1-866-866-6285.
What is a claim center?
The claim center can answer questions about your claim status, deductible, or other claim-related concerns.