Receiving Helpdesk

t mobile reimbursement card

by Murray McKenzie II Published 3 years ago Updated 3 years ago

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How do I claim my T-Mobile rebate?

Go to www.switch2t-mobile.com or click on the link in the text you received. Select Log in and enter your mobile number and account PIN. Click Redeem Virtual Card and the page automatically generates the reward code.

How long does T-Mobile reimbursement take?

ETF reimbursement generally takes place 15 days after the submission is approved and trade-in per line is received. Prepaid virtual cards are sent via a text message typically within 24-48 hours after the Day 15 date.

How do I check my T-Mobile refund card balance?

You should be able to check the balance by texting BAL to 7283 (RBTE).

How do I claim my T-Mobile Virtual Card?

Step One. Once your Prepaid Virtual Card has been created you will receive an SMS message letting you know that your reimbursement is ready to be redeemed. By following the directions in your SMS message, you will be directed to the Wirecard website to complete your Virtual Card registration.

Does T-Mobile refund money?

If you cancel your account with T-Mobile, and you are entitled to a refund or something like a refundable security deposit, you have to wait a minimum of 30 days with no payment or charge activity before any credit balance you have for your T-Mobile account will be refunded to you.

What is an EIP agreement?

What is an Equipment Installment Plan? Equipment Installment Plans offer well-qualified buyers the opportunity to purchase a smartphone, tablet, or feature phone for $0 down, dividing the regular price of the eligible device into low monthly installment payments.

Can I transfer money from my Northlane card to my bank account?

Allow your customers to quickly and securely transfer funds to a bank account via our always-online digital tools. Cardholders have the option to make transfers using standard ACH timeframes or as quickly as same-day — the choice is theirs.

How do I check my T-Mobile prepaid Mastercard?

T-Mobile Prepaid gift card balance check online by first going to the Gift Card Balance page. Once there, enter your gift card Number to check your card balance. You can check T-Mobile Prepaid gift card balance online on our website or call T-Mobile Prepaid at 1-800-866-2453.

Can I transfer money from Wirecard to bank account?

Wirecard offers different online bank transfer options on a single platform, which only has to be integrated into your payment page once, a process which is very easy to complete. Transaction costs are extremely low and you will receive immediate payment confirmation in real time.

What is the promo code for T-Mobile rebate?

From there, enter the promo code “2021HINTP17” on T-Mobile's promotions website along with the phone number associated with your account. You'll have 30 days to submit the promotion code online in order to qualify for the rebate card.

What is a virtual prepaid card?

Virtual prepaid cards are electronically produced and delivered. Once you have one, you can use it to make a one-off payment or for ongoing transactions. Before you pay with the card, you must add funds to it.

What is Contract Freedom?

We’ve made it easier than ever for customers stuck in a contract or bundle to make the switch to T-Mobile Home Internet, Small Business Internet, a...

Who is eligible for Contract Freedom?

Great news! New and existing T-Mobile customers who make the move to T-Mobile Home Internet, Small Business Internet, or Business Internet on a qua...

Are any plans not eligible for Contract Freedom?

Customers must be on a Home Internet, Small Business Internet, or Business Internet plan to qualify. MINT plans, custom plans, and government plans...

What are the eligibility requirements for Contract Freedom?

To qualify for Contract Freedom, you must switch to T-Mobile Home Internet, Small Business Internet, or Business Internet from another Internet Ser...

What are the eligibility requirements for ETF or device payment plan reimbursement?

To qualify for the ETF reimbursement offer, you must: Switch from a postpaid plan with another U.S. carrier to a postpaid plan on T-Mobile. Activat...

Can I switch from a Consumer Internet plan with another Internet Service Provider to a Small Busines...

Yes, you can switch from a Consumer Internet plan to a Small Business or Business Internet plan and take advantage of Contract Freedom from T-Mobile!

Can this offer be combined with other promotions?

It depends on the promotion. Currently you can only take advantage of one trade-in offer, so you can choose whether you’d like to take advantage of...

What fees are covered for reimbursement?

Early Termination Fees (ETFs) on qualifying internet plans, including ETFs related to bundle breakage caused by cancellation of an internet line ar...

What fees are not covered by Contract Freedom?

Any fees in addition to Early Termination Fees (ETFs) due to contract breakage are not covered by this offer, such as, but not limited to: construc...

Will T-Mobile pay off the device payment balance on an accessory (like an Apple Watch or headphones)...

Only devices that have an associated phone number are eligible for device payment reimbursement. Therefore, accessories like Apple Watches, headpho...

How long does a carrier's early termination fee last?

Carrier's Early Termination Fee or remaining device balance, including lease purchase option, up to $650, paid via (1) trade-in credit on bill and (2) virtual prepaid MasterCard® Card ( expires in 6 months) typically within 8 weeks. Submit proof of balance & 90+ days in good standing w/ carrier within 30 days of port-in and be active ...

Is MasterCard a registered trademark?

Mastercard is a registered trademark of Mastercard International Incorporated. Some limitations for virtual cards. Cards will not have cash access and can be used everywhere MasterCard debit cards are accepted. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement.

How long does it take to get a refund from a prepaid card?

If approved, your refund will typically be deposited within three business days from approval date. Prepaid card. Refund can only be mailed to the account holder. If approved, your refund will typically arrive within 10 business days by USPS ground mail from approval date.

How long do you have to wait to cancel a credit card?

Canceled accounts must wait a minimum of 30 days with no payment or charge activity before any credit balance can be refunded to allow time for final charges to be billed. You can request any remaining deposit credit balance to be refunded to the original payment method or prepaid card.

Can a one time pin be verified?

A one- time PIN may not have been verified if you requested a different refund method.

What does it mean when you are submitting for reimbursement?

If you're submitting for device plan reimbursement, the device you're trading in must be the one on the device financing agreement from your previous carrier. The device must be able to power on. The LCD and display must be acceptable and there can be no liquid damage.

What is not included in reimbursements?

Not included in reimbursements: taxes on device financing and any current or past due monthly service charges.

How long do you have to pay a device payment plan?

You'll need to have had a device payment plan with your current carrier for at least 90 days and you've made at least three successful minimum payments.

How many lines per account for a reimbursement?

Reimbursement is for a maximum of 5 lines per account.

Do you need to port in to T Mobile?

You’ll need to port in your number to a line of Magenta, ONE Plan or T-Mobile Essentials service. This offer is not available to port-ins from T-Mobile providers, including T-Mobile Prepaid, Metro by T-Mobile, or mobile virtual network operators that use the T-Mobile network.

Did I already take part in Carrier Freedom?

As of December 5, 2017, if you submitted a mobile number for reimbursement, and you then ported (transferred) that number to another carrier, you’re eligible to participate in Carrier Freedom again if two years have passed since the date of the first reimbursement payout. If you ported your line (s) back to T-Mobile before December 5, 2017, you're not eligible to redeem these line (s) for Carrier Freedom again.

Rebates

Promotional Cards

  • Carrier Freedom™ and other prepaid cards
    When you’re approved for Carrier Freedom​ and other promo cards, you'll receive your Virtual Express Prepaid Mastercard via text.
  • Use the card
    1. Anywhere virtual Mastercard® cards are accepted. 2. Not available when if a payment terminals require a physical card. 3. Can't be refilled. 4. At checkout, select Debit or Credit. 5. Card will expire after the last day of the 6th month from its issue date. 6. To pay your bill, use the butt…
See more on t-mobile.com

Promotional Credits

  • T-Mobile offers two types of promotional credits that adds a discount to your bill: promotional credits for lines or service and Recurring Device Credits (RDC). Promotional credits are applied directly to your account after you qualify for a promotion. T-Mobile also offers discount device promotions and discounted line or service promotions using rebates. For more info, check out S…
See more on t-mobile.com

Losing Promotional Credits

  • We want you to take full advantage of our promotional credit. So, please keep in mind the following, which will disqualify you from continuing to receive promotional credits: 1. Not signing your E-signature or completing the EIP during the promotional period 2. Exchanging or returning a device outside of the offer window, where the qualifying EIP is closed 3. Canceling or changing t…
See more on t-mobile.com

How Recurring Device Credits (RDC) Work

  1. To receive Recurring Device Credits (RDC), you must purchase your device on EIP (Equipment Installment Plan) and meet any other requirements of the promotion.
  2. You may have one Recurring Device Credits (RDC) promo per line at a time. To get a new Recurring Device Credits (RDC) promo and keep your current credit, you must pay off the existing EIP first.
  1. To receive Recurring Device Credits (RDC), you must purchase your device on EIP (Equipment Installment Plan) and meet any other requirements of the promotion.
  2. You may have one Recurring Device Credits (RDC) promo per line at a time. To get a new Recurring Device Credits (RDC) promo and keep your current credit, you must pay off the existing EIP first.
  3. It can take up to two bill cycles for your Recurring Device Credits (RDC) to appear on your bill. If you don't see the credit on the first bill, you'll receive two credits on your next bill.
  4. If the Recurring Device Credits (RDC) promo is greater than your EIP payment, you'll see two credits on your bill; one credit for the same amount of as your EIP charge and a second for the balance...

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      • 15. /app/View/Composers/SidebarView.php:12
      • 16. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:124
      • 17. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:162
      • 20. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:177
    • select * from `fake_users` where `fake_users`.`id` = 20240 limit 1
      880μsview::2dd102cf0462e89a4d4d8bc77355d767652bf9aa:15receivinghelpdeskask
      Metadata
      Bindings
      • 0. 20240
      Backtrace
      • 21. view::2dd102cf0462e89a4d4d8bc77355d767652bf9aa:15
      • 23. /vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:108
      • 24. /vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
      • 25. /vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69
      • 26. /vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:61
    App\Models\FakeUser
    1
    Outl1ne\MenuBuilder\Models\MenuItem
    1
    Outl1ne\MenuBuilder\Models\Menu
    1
    App\Models\JsonPostContent
    1
    App\Models\Post
    11
        _token
        swnlHaeFWErtCXmKT5MvAZzIVafcmzJ4q1h1o3eT
        _previous
        array:1 [ "url" => "https://receivinghelpdesk.com/ask/t-mobile-reimbursement-card" ]
        _flash
        array:2 [ "old" => [] "new" => [] ]
        PHPDEBUGBAR_STACK_DATA
        []
        path_info
        /t-mobile-reimbursement-card
        status_code
        200
        
        status_text
        OK
        format
        html
        content_type
        text/html; charset=UTF-8
        request_query
        []
        
        request_request
        []
        
        request_headers
        0 of 0
        array:24 [ "cf-ipcountry" => array:1 [ 0 => "US" ] "cf-connecting-ip" => array:1 [ 0 => "216.73.216.176" ] "cdn-loop" => array:1 [ 0 => "cloudflare; loops=1" ] "sec-fetch-site" => array:1 [ 0 => "none" ] "accept" => array:1 [ 0 => "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7" ] "user-agent" => array:1 [ 0 => "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)" ] "upgrade-insecure-requests" => array:1 [ 0 => "1" ] "sec-ch-ua-platform" => array:1 [ 0 => ""Windows"" ] "sec-ch-ua-mobile" => array:1 [ 0 => "?0" ] "sec-ch-ua" => array:1 [ 0 => ""Chromium";v="130", "HeadlessChrome";v="130", "Not?A_Brand";v="99"" ] "cache-control" => array:1 [ 0 => "no-cache" ] "pragma" => array:1 [ 0 => "no-cache" ] "sec-fetch-dest" => array:1 [ 0 => "document" ] "cf-ray" => array:1 [ 0 => "95d246415b8636bd-YYZ" ] "accept-encoding" => array:1 [ 0 => "gzip, br" ] "priority" => array:1 [ 0 => "u=0, i" ] "sec-fetch-user" => array:1 [ 0 => "?1" ] "sec-fetch-mode" => array:1 [ 0 => "navigate" ] "cf-visitor" => array:1 [ 0 => "{"scheme":"https"}" ] "connection" => array:1 [ 0 => "close" ] "x-forwarded-proto" => array:1 [ 0 => "https" ] "x-forwarded-for" => array:1 [ 0 => "216.73.216.176, 172.69.214.9" ] "x-server-addr" => array:1 [ 0 => "154.12.239.204" ] "host" => array:1 [ 0 => "receivinghelpdesk.com" ] ]
        request_server
        0 of 0
        array:55 [ "USER" => "runcloud" "HOME" => "/home/runcloud" "SCRIPT_NAME" => "/ask/index.php" "REQUEST_URI" => "/ask/t-mobile-reimbursement-card" "QUERY_STRING" => "" "REQUEST_METHOD" => "GET" "SERVER_PROTOCOL" => "HTTP/1.0" "GATEWAY_INTERFACE" => "CGI/1.1" "REDIRECT_URL" => "/ask/t-mobile-reimbursement-card" "REMOTE_PORT" => "54924" "SCRIPT_FILENAME" => "/home/runcloud/webapps/ReceivingHelpDesk/ask/index.php" "SERVER_ADMIN" => "you@example.com" "CONTEXT_DOCUMENT_ROOT" => "/home/runcloud/webapps/ReceivingHelpDesk/" "CONTEXT_PREFIX" => "" "REQUEST_SCHEME" => "http" "DOCUMENT_ROOT" => "/home/runcloud/webapps/ReceivingHelpDesk/" "REMOTE_ADDR" => "172.69.214.9" "SERVER_PORT" => "80" "SERVER_ADDR" => "127.0.0.1" "SERVER_NAME" => "receivinghelpdesk.com" "SERVER_SOFTWARE" => "Apache/2.4.63 (Unix) OpenSSL/1.1.1f" "SERVER_SIGNATURE" => "" "LD_LIBRARY_PATH" => "/RunCloud/Packages/apache2-rc/lib" "PATH" => "/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin" "HTTP_CF_IPCOUNTRY" => "US" "HTTP_CF_CONNECTING_IP" => "216.73.216.176" "HTTP_CDN_LOOP" => "cloudflare; loops=1" "HTTP_SEC_FETCH_SITE" => "none" "HTTP_ACCEPT" => "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7" "HTTP_USER_AGENT" => "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)" "HTTP_UPGRADE_INSECURE_REQUESTS" => "1" "HTTP_SEC_CH_UA_PLATFORM" => ""Windows"" "HTTP_SEC_CH_UA_MOBILE" => "?0" "HTTP_SEC_CH_UA" => ""Chromium";v="130", "HeadlessChrome";v="130", "Not?A_Brand";v="99"" "HTTP_CACHE_CONTROL" => "no-cache" "HTTP_PRAGMA" => "no-cache" "HTTP_SEC_FETCH_DEST" => "document" "HTTP_CF_RAY" => "95d246415b8636bd-YYZ" "HTTP_ACCEPT_ENCODING" => "gzip, br" "HTTP_PRIORITY" => "u=0, i" "HTTP_SEC_FETCH_USER" => "?1" "HTTP_SEC_FETCH_MODE" => "navigate" "HTTP_CF_VISITOR" => "{"scheme":"https"}" "HTTP_CONNECTION" => "close" "HTTP_X_FORWARDED_PROTO" => "https" "HTTP_X_FORWARDED_FOR" => "216.73.216.176, 172.69.214.9" "HTTP_X_SERVER_ADDR" => "154.12.239.204" "HTTP_HOST" => "receivinghelpdesk.com" "HTTPS" => "on" "REDIRECT_STATUS" => "200" "REDIRECT_HTTPS" => "on" "FCGI_ROLE" => "RESPONDER" "PHP_SELF" => "/ask/index.php" "REQUEST_TIME_FLOAT" => 1752173716.7822 "REQUEST_TIME" => 1752173716 ]
        request_cookies
        []
        
        response_headers
        0 of 0
        array:7 [ "content-type" => array:1 [ 0 => "text/html; charset=UTF-8" ] "cache-control" => array:1 [ 0 => "private, must-revalidate" ] "date" => array:1 [ 0 => "Thu, 10 Jul 2025 18:55:16 GMT" ] "pragma" => array:1 [ 0 => "no-cache" ] "expires" => array:1 [ 0 => -1 ] "set-cookie" => array:2 [ 0 => "XSRF-TOKEN=eyJpdiI6InpmTEZNSG16T2hjenBMM29KbGdGZXc9PSIsInZhbHVlIjoiNm9RbmV2VXJJbHg3NEgwbWZzREpxZWlLV29FZ01KUm9nS2xXMXZZTHV3ZVhvSXFrQ0FKdm85U3l4M2MxeDBJenVRVDRuNngzQU4vZjlYdWdtTGQ0RTVIblFpQzVvMUZQOTFJT3J6UHlmZmZBdkorRUlGdy9TRGJ4cTRhbUJ1eXQiLCJtYWMiOiI5MzNkZTg2NGRhNjhlYTZjN2MyY2IxNzZjNzBkNjVlYmIwMmFhOGZmM2NiMDU3ZjRiNWU2Njc0Y2I2MWIwZGZlIiwidGFnIjoiIn0%3D; expires=Thu, 10-Jul-2025 20:55:20 GMT; Max-Age=7200; path=/; samesite=laxXSRF-TOKEN=eyJpdiI6InpmTEZNSG16T2hjenBMM29KbGdGZXc9PSIsInZhbHVlIjoiNm9RbmV2VXJJbHg3NEgwbWZzREpxZWlLV29FZ01KUm9nS2xXMXZZTHV3ZVhvSXFrQ0FKdm85U3l4M2MxeDBJenVRVDRuN" 1 => "askhelpdesk_session=eyJpdiI6InFqdEVqMFFiTi9MTHgycHpac3RGVnc9PSIsInZhbHVlIjoiK1cvMVZWYzlRSGVpQlJ6UVN1ZGU2dkJqNGd5RTBTdVBLRDhycG9iNEtybWJaMXlROEhHZ1A2SGJQcStXdVVES1M1RW1jRkVKc20vTkFnbzZtaVh4cEhYT2FZclBZdlgxVnVTZmI3SXkwTDcwa0xWZnNYeHVQNndNYUpaWWd0c0wiLCJtYWMiOiI5NzA5Nzc5NGNiZjdiZWM5MmY2OWM4NDE2ZDczZGNmODY1ZjliZTZhOWVmMDRhM2FjYjM2ZjAzN2JlNjA4ZGRhIiwidGFnIjoiIn0%3D; expires=Thu, 10-Jul-2025 20:55:20 GMT; Max-Age=7200; path=/; httponly; samesite=laxaskhelpdesk_session=eyJpdiI6InFqdEVqMFFiTi9MTHgycHpac3RGVnc9PSIsInZhbHVlIjoiK1cvMVZWYzlRSGVpQlJ6UVN1ZGU2dkJqNGd5RTBTdVBLRDhycG9iNEtybWJaMXlROEhHZ1A2SGJQcStXdVVE" ] "Set-Cookie" => array:2 [ 0 => "XSRF-TOKEN=eyJpdiI6InpmTEZNSG16T2hjenBMM29KbGdGZXc9PSIsInZhbHVlIjoiNm9RbmV2VXJJbHg3NEgwbWZzREpxZWlLV29FZ01KUm9nS2xXMXZZTHV3ZVhvSXFrQ0FKdm85U3l4M2MxeDBJenVRVDRuNngzQU4vZjlYdWdtTGQ0RTVIblFpQzVvMUZQOTFJT3J6UHlmZmZBdkorRUlGdy9TRGJ4cTRhbUJ1eXQiLCJtYWMiOiI5MzNkZTg2NGRhNjhlYTZjN2MyY2IxNzZjNzBkNjVlYmIwMmFhOGZmM2NiMDU3ZjRiNWU2Njc0Y2I2MWIwZGZlIiwidGFnIjoiIn0%3D; expires=Thu, 10-Jul-2025 20:55:20 GMT; path=/XSRF-TOKEN=eyJpdiI6InpmTEZNSG16T2hjenBMM29KbGdGZXc9PSIsInZhbHVlIjoiNm9RbmV2VXJJbHg3NEgwbWZzREpxZWlLV29FZ01KUm9nS2xXMXZZTHV3ZVhvSXFrQ0FKdm85U3l4M2MxeDBJenVRVDRuN" 1 => "askhelpdesk_session=eyJpdiI6InFqdEVqMFFiTi9MTHgycHpac3RGVnc9PSIsInZhbHVlIjoiK1cvMVZWYzlRSGVpQlJ6UVN1ZGU2dkJqNGd5RTBTdVBLRDhycG9iNEtybWJaMXlROEhHZ1A2SGJQcStXdVVES1M1RW1jRkVKc20vTkFnbzZtaVh4cEhYT2FZclBZdlgxVnVTZmI3SXkwTDcwa0xWZnNYeHVQNndNYUpaWWd0c0wiLCJtYWMiOiI5NzA5Nzc5NGNiZjdiZWM5MmY2OWM4NDE2ZDczZGNmODY1ZjliZTZhOWVmMDRhM2FjYjM2ZjAzN2JlNjA4ZGRhIiwidGFnIjoiIn0%3D; expires=Thu, 10-Jul-2025 20:55:20 GMT; path=/; httponlyaskhelpdesk_session=eyJpdiI6InFqdEVqMFFiTi9MTHgycHpac3RGVnc9PSIsInZhbHVlIjoiK1cvMVZWYzlRSGVpQlJ6UVN1ZGU2dkJqNGd5RTBTdVBLRDhycG9iNEtybWJaMXlROEhHZ1A2SGJQcStXdVVE" ] ]
        session_attributes
        0 of 0
        array:4 [ "_token" => "swnlHaeFWErtCXmKT5MvAZzIVafcmzJ4q1h1o3eT" "_previous" => array:1 [ "url" => "https://receivinghelpdesk.com/ask/t-mobile-reimbursement-card" ] "_flash" => array:2 [ "old" => [] "new" => [] ] "PHPDEBUGBAR_STACK_DATA" => [] ]