Receiving Helpdesk

t mobile phone return address

by Prof. Tracey King II Published 3 years ago Updated 2 years ago

What is the return policy for T Mobile?

  • You must return your Device in its original package with all original contents, undamaged and in good working condition with no material alterations to the Device’s hardware or software.
  • Accessories or other items received as part of a promotional offer (e.g. ...
  • Limited edition and some other Devices may not be refunded or exchanged.

More items...

What is T Mobile customer service phone number?

While 800-937-8997 is T-Mobile's best toll-free number, there are 16 total ways to get in touch with them. The next best way to talk to their customer support team , according to other T-Mobile customers, is by calling their 877-746-0909 phone number for their Customer Service department.

What is the best T Mobile phone?

The best T-Mobile phones:

  1. Samsung Galaxy S21 series — flagship. Samsung’s shiny Galaxy S21 devices sit at the top of this list of the best T-Mobile phones. ...
  2. Samsung Galaxy Note 20 series — flagship. The Samsung Galaxy S lineup may be more popular, but more demanding Samsung fans will prefer the Samsung Galaxy Note 20 smartphones.
  3. Apple iPhone 13 series — flagship. ...

More items...

What T Mobile phone should you get?

Which Phone Should I Buy?

  • Questions. Here you are going to find some basic questions surrounding your life and how advanced you are in the world of technology.
  • Fun. This test is not based on any scientific study whatsoever.
  • Answers. Do not think about the answers too long. ...
  • Enjoy and share. At the end of the quiz we will give you the result. ...

Where do I return my T-Mobile phone?

Return your deviceReturn your device at any T-Mobile store within 14 days.A restocking fee will be charged for the return.Bring proof of purchase such as an emailed or printed receipt.Bring the device, USB charging cable, and any accessories you'll need to return.

How do I send my old phone to T-Mobile?

Store locator. Trade in online: If you can't get to a store, you can use My T-Mobile to trade in your device once you're a customer. For this option, you can turn in your Trade-in device at a store or you'll need to be able to print the shipping label, then pack and ship your old device to us.

Can I give my phone back to T-Mobile?

T-Mobile will gladly assist you with your return. You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.

How do I return my T-Mobile Gateway?

If you ordered your gateway from a local brick & mortar store you can return it to the store. Sounds like you may have ordered it online so you will need to contact the T-mobile home internet help tech's online. And they will send you a return label.

How do I return my phone to Assurant?

Once received, simply follow the instructions below:Complete the "FROM" section of the enclosed USPS Prepaid Mail Label/Envelope.Place the device (together with battery) into the envelope and seal it.Place the sealed envelope in your home mailbox or any official U.S. Post Office mailbox.More items...

How do I return my iPhone trade in?

Just mail it out, or bring it in. Return it to us using the prepaid trade-in kit we send you. Or trade in at an Apple Store.

Does T-Mobile charge a cancellation fee?

If you only recently signed up for T-Mobile's service and are leaving due to problems with coverage, T-Mobile has a 30-day money-back guarantee that allows you to return your devices and cancel your plan without any restocking fees or charges for the service.

How do I cancel my T-Mobile Internet and return?

Cancellation guidelinesOnline at t-mobile.com/guestpay (you'll need your account number – located at the top right corner of your bill)T-Mobile store.Mail (Address details are on the Pay your T-Mobile bill page)Call 1-877-453-1304.

Can you return a phone with a cracked screen?

No, to be able to return or exchange phone, it must be in new condition. If damaged, you will have to pay for the phone.

Can I return iPhone after opening?

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we'll exchange it or offer a refund based upon the original payment method.

Can you return an iPhone?

For iPhone returns, you may return your undamaged iPhone with its included accessories within 14 days of purchase for a full refund.

How do I check my balance, data, or minutes?

You can check your balance, data, minutes, and text messages for free. Find out how on our Check your usage page.

What are the different ways I can pay my bill?

T-Mobile provides several options for paying your bill, including AutoPay, making an online payment, paying over the phone, and more.

Can I use my iPhone on T-Mobile's network?

As over one million customers have already learned, it’s quick and easy to setup your iPhone® to work on T-Mobile's network.

What should I do if my phone is lost or stolen?

The theft or loss of a device is a difficult experience. Fortunately, T-Mobile provides a few easy-to-setup security features that can protect your...

How do I upgrade my phone?

Upgrading your phone through your My T-Mobile account is simple and fast. See our phone upgrade FAQs for additional information.

Where's my phone order?

It is really easy to track your phone order. Visit our Order status & tracking page for more information.

How do I get phone insurance?

Device Protection provides protection against loss, theft, accidental damage, and malfunction of your wireless phone. Learn more about T-Mobile's d...

What is the phone number for T Mobile?

General Customer Care & Technical Support. From the T-Mobile app, on a T-Mobile phone. From your T-Mobile phone: 611. Call: 1-800-937-8997. If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can troubleshoot with you. International Callers.

What is the number to call T-Mobile?

If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can troubleshoot with you. International Callers. Call: 1-505-998-3793.

How to get a return label from T Mobile?

To start the return and get your return label, you need to call T Mobile at 1-800-937-8997. To ensure that the return is properly processed, you need to securely pack returns to prevent damage during shipment. Further, attach the prepaid shipping label that T Mobile has emailed you to the outside of the box.

How long does it take to get a refund from T Mobile?

T Mobile Return Policy offers you a refund through the original mode of payment. It may take up to 30 days, for you to receive the refund in your account.

How are refunds issued?

How are refunds issued?#N#Customers will receive cash for cash and check purchases; cash refunds require an original purchase receipt of the product to be returned.#N#In case of credit/debit card, the refunds will be made into the appropriate card used for payment while making the purchase.

What happens if you can't verify your purchase?

If they are unable to verify your purchase, you will be given a merchandise credit of equal to the lowest priced item sold within the last 90 days or even exchange for the merchandise. Customers are required to present a valid government ID proof to make a return without purchase receipt.

How long does it take to return a SIM card?

However, if you made the purchase through online mode, you need to return the product within 20 days. Before returning the products just a keep few things in mind: If some accessories came with the package, you need to return them too (sim cards are an exception).

What is T Mobile?

T Mobile is the brand name of German telecommunications company Deutsche Telecommunications AG. If you are not satisfied with the purchase, T Mobile Return Policy gives you the full freedom to return any of its purchases to its stores or through the mail, without any issue.

Can you return a gift receipt to Academy?

You can also return your merchandise in case you have a valid gift receipt; Academy will credit the refund of the purchase price in the form of a merchandise credit or else you can even exchange your merchandise with another product.

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