Receiving Helpdesk

t mobile phone exchange program

by Mable Fadel Published 3 years ago Updated 3 years ago

Give it to T-Mobile. Via the company's new trade-in program, customers can give T-Mobile their old phones in exchange for money. T-Mobile will pay up to $300 for your device, though we're not sure what phone will net you a buy back price that high. The program's guidelines are pretty generous.

Full Answer

What is T-Mobile's free 5G phone upgrade program?

Find out what your phone is worth. Limited time offer; subject to change. Device Recovery: Trade-in qualifying device for credit. Credit applied to existing Equipment Installment Plan(s) (EIP) balance(s) or to customer bill in the order determined by T-Mobile and customer eligibility; may take several billing cycles to receive credit.

How do I get a replacement phone from T-Mobile?

Back up your device and remove personal information from the phone. We can help you with this, too. You have 14 days to pick up the device, or the exchange will be canceled. ... we'll cancel the exchange instead of charging you for the device. Mail back your defective device . Once you get the replacement device in the mail: Remove your replacement device. Notice that it's just the …

How do I get a free phone from T-Mobile?

07/04/2021 · A new T-Mobile long-term promotion will give you a free phone with 5G support in exchange for any working phone. The Free 5G Phone Upgrade program will last throughout all of 2021.

Does T-Mobile have any trade in deals?

07/04/2021 · In a webcast today, T-Mobile announced a new free 5G phone upgrade offer and the 'Great Unlimited Trade-Up,' a program that gives competitors' non-unlimited customers the chance to switch to T ...

Do you have to turn in your old phone when you upgrade T-Mobile?

If you decide not to pay off and keep the phone it must be turned in at a T-Mobile store. You can then decide to start a new lease on a new phone or talk with our team about other upgrade options, such as EIP. When you return a leased phone, it must be in good working condition.

Can I trade in my phone if I still owe payments T-Mobile?

Can I Sell My T-Mobile Phone if I Owe Money? As is the case with other carriers, you can sell your T-Mobile phone if you still owe money. After selling your phone, you will have to pay off the phone or continue with the monthly payments to prevent the T-Mobile from blacklisting the device.

Will T-Mobile take a cracked phone for trade in?

Repair or replace a damaged device No matter how careful you are, accidents happen. Screen damage and liquid damage are not covered under the warranty, so T-Mobile can't exchange devices with this damage.

Who is offering free phones to switch?

If you're looking for a free cell phone without a 24-month commitment, Metro by T-Mobile is one of your best bets right now. Metro by T-Mobile is offering your choice of one of five free 5G phones right now when you switch. The current selection of free devices includes: Samsung Galaxy A13 5G.23-Feb-2022

Does T-Mobile have a buyout program?

We'll pay it off. Get a new phone and we'll pay off your current phone and service contracts – up to $650 per line or $350 in early termination fees, via virtual prepaid card and trade-in credit.

What's the point of upgrading your phone?

A new phone might be expensive at first, but it might save you money in the long run. With better battery life, faster performance, and enhanced security, you'll be able to work smarter rather than harder on an upgraded phone.

Can you upgrade a damaged phone T-Mobile?

If a device is damaged and does not pass inspection at trade-in, you must file a claim for the damaged device through Protection<360>® and pay the deductible or any processing fee to replace it before a trade-in for an upgrade can be initiated.

What does T-Mobile do with traded in phones?

When you trade in your old device, it's a win-win for both you and T-Mobile. A device trade-in provides you some initial credit to help with a new device purchase or start-up costs like a device down payment, device taxes, or extra accessories. For T-Mobile, we still see value in the devices consumers no longer want.

Can I trade in my phone if the back is cracked AT&T?

Does AT&T Accept Cracked Phones? Yes, if your old phone is cracked but you'd still like to trade it in, AT&T will accept it.

Is T-Mobile offering a free line?

Free 3rd line New and existing T-Mobile single-line customers activating on an eligible Essentials, Magenta or Magenta MAX plan can get a free voice line with 2 paid voice lines.

Which carrier pays you to switch?

T-Mobile today announced that, starting October 22, it will pay off a qualifying customer's remaining eligible smartphone payments up to $1,000 via virtual prepaid MasterCard when they switch to the carrier in the United States.21-Oct-2021

How can I get a free phone with no money?

8 Places to Get a Free Cell PhoneSNAP (formerly known as food stamps)Medicaid.Supplemental Security Income.Federal Public Housing Assistance.Veterans Pension and Survivors Benefit.Tribal Programs (for residents of federally-recognized Tribal lands)20-Apr-2021

Who is eligible to trade in a device?

New or current T-Mobile subscribers with a qualifying transaction, which includes new activations, add-a-lines, or upgrades with a device purchase...

How do I trade in my old device?

Using the tool above, get an estimate for the value of your device before completing your upgrade. Just tell us the make, model, and condition of y...

Why should I trade in my old device?

When you trade in your old device, it's a win-win for both you and T-Mobile. A device trade-in provides you some initial credit to help with a new...

Can I trade in a device without an estimate?

If you can't get an estimate for your device, then no trade-in value is available for it. To trade in a device, you must verify that it has some va...

How many devices can I trade in?

You can trade in one device per active line per month at the time you upgrade or activate a new line of service. See our Device Recovery Program Te...

I changed my mind. Can I get my old device back?

Device trade-in transactions are final. After you accept the trade-in credit and send us your phone, you cannot get it back.

How is the Early Termination Fee reimbursement different than the Device Payment Plan reimbursement?

An Early Termination Fee (ETF) is charged when you leave your former carrier while still under contract. T-Mobile will reimburse your early termina...

Do I have to trade in the device financed with my former carrier in order to qualify for the Device ...

Yes, to qualify for the reimbursement, you must trade in the device that corresponds with the Device Payment Plan with your former carrier.

How does the T-Mobile trade in work?

When you trade in your phone with T-Mobile you'll get credit towards a new phone. Only certain phones are eligible so you'll need to check the carr...

Does T-Mobile have any trade in deals?

You can trade in your old phone with T-Mobile or by keeping hold of your phone you could bring it over to a T-Mobile MVNO plan. Doing this could sa...

How do I trade in a T-Mobile phone?

If you want to trade in your phone you can do this online, you just need to provide your make, model, and condition of your phone.

Why is my phone out of warranty?

Common reasons a device is out of warranty: The original warranty expired over time. The device was bought off a third party, like a friend or re-seller. There is liquid or physical damage. Always check for damage! If we receive a damaged device your account will be charged a fee. Out of warranty replacement options.

What to do if your phone is damaged?

If the device is found to be damaged we'll cancel the exchange instead of charging you for the device . Mail back your defective device. Once you get the replacement device in the mail: Remove your replacement device. Notice that it's just the device, no accessories or extras.

How long does it take to mail a defective phone?

Apply the "tamper-evident box seal" horizontally over the box opening for security. Mail the defective device within 7 days.

What to do if your phone is damaged by T Mobile?

If your device is damaged, was not purchased from T-Mobile, or is outside of warranty: You can contact manufacturer directly if you don't want to, or cannot, participate in T-Mobile’s device replacement program. You may be eligible to upgrade your device. If you're enrolled in Device Protection, you can file a claim online.

Where is Scott Brown?

Also, there's a new switch promo for AT&T/Verizon customers. C. Scott Brown is an Editor at Android Authority. He lives in New Haven, CT, where he drinks a lot of tea, watches a lot of movies, and eats a lot of delicious food.

Will T Mobile give free phones in 2021?

T-Mobile will give a free phone with 5G in all of 2021 - Android Authority. Links on Android Authority may earn us a commission. Learn more.

When is the free 5G upgrade?

The promotion — which starts April 18 and lasts all the way until the end of 2021 — allows anyone to trade in a working phone and get a 5G-capable phone in return.

Is there a free 5G phone upgrade for 2021?

A new T-Mobile long-term promotion will give you a free phone with 5G support in exchange for any working phone. The Free 5G Phone Upgrade program will last throughout all of 2021. The first phone on offer is the Samsung Galaxy A32. Additionally, AT&T and Verizon customers can switch to T-Mobile for unlimited 5G access at ...

When does T Mobile 5G trade up start?

Prepaid customers won’t see any changes, though. The Great Unlimited 5G Trade-Up also starts on April 18 and lasts throughout all of 2021. These promotions work hand-in-hand, too, meaning you can take advantage ...

Can AT&T customers switch to T-Mobile?

Additionally, AT&T and Verizon customers can switch to T-Mobile for unlimited 5G access at the same price they currently pay. Today, T-Mobile threw a new Uncarrier event. These sporadic events are where the US wireless carrier announces big new changes to its services.

Does T Mobile accept postpaid phone?

T-Mobile will accept any working phone of any kind and from any year. Obviously, you’ll need to sign up for T-Mobile postpaid service for this to work and you’ll need to keep that service for two years or you’ll be stuck paying for the phone. However, this promotion also applies to existing customers. That means current T-Mobile users could bring ...

When will T Mobile 5G phone upgrade be available?

According to T-Mobile, the 5G phone upgrade and unlimited trade-up plans will kick off on April 18 and remain available for the rest of 2021.

Does T Mobile offer 5G?

In a webcast today, T-Mobile announced a new free 5G phone upgrade offer and the ‘Great Unlimited Trade-Up,’ a program that gives competitors’ non-unlimited customers the chance to switch to T-Mobile’s unlimited plan for up to the same price they’re already paying.

Does T Mobile have home internet?

These promotions are joined by T-Mobile’s Home Internet announcement. With this launch, consumers who live somewhere with T-Mobile 5G coverage can use the network to get high-speed Internet at home.

How to receive prepaid shipping label?

Choose to receive your prepaid shipping label by email or postal service. Mail in your package and wait for your money. Payment options typically include PayPal, paper check, or gift card. You'll have up to 30 days to decide whether or not to accept the offer, depending on the company you choose.

Can you sell a phone with a cracked screen?

The phone must have a clean IMEI number and your carrier account must be in good standing so that they don't flag your device. You can sometimes sell a phone with a cracked screen or water damage if it's an iPhone or a Samsung Galaxy model. That said, we make it easy to see how much your phone is worth right now.

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      • 24. /vendor/outl1ne/nova-menu-builder/src/Models/Menu.php:35
      • 25. /vendor/outl1ne/nova-menu-builder/src/helpers.php:33
      • 27. /vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
      • 28. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45
      • 29. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:261
    • select `id`, `post_title`, `slug` from `posts` where `status` = 'publish' and `posts`.`deleted_at` is null order by RAND() limit 10
      543ms/app/View/Composers/SidebarView.php:22receivinghelpdeskask
      Metadata
      Bindings
      • 0. publish
      Backtrace
      • 14. /app/View/Composers/SidebarView.php:22
      • 15. /app/View/Composers/SidebarView.php:12
      • 16. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:124
      • 17. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:162
      • 20. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:177
    • select * from `fake_users` where `fake_users`.`id` = 3783 limit 1
      470μsview::2dd102cf0462e89a4d4d8bc77355d767652bf9aa:15receivinghelpdeskask
      Metadata
      Bindings
      • 0. 3783
      Backtrace
      • 21. view::2dd102cf0462e89a4d4d8bc77355d767652bf9aa:15
      • 23. /vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:108
      • 24. /vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
      • 25. /vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69
      • 26. /vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:61
    App\Models\FakeUser
    1
    Outl1ne\MenuBuilder\Models\MenuItem
    1
    Outl1ne\MenuBuilder\Models\Menu
    1
    App\Models\JsonPostContent
    1
    App\Models\Post
    11
        _token
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        _previous
        array:1 [ "url" => "https://receivinghelpdesk.com/ask/t-mobile-phone-exchange-program" ]
        _flash
        array:2 [ "old" => [] "new" => [] ]
        PHPDEBUGBAR_STACK_DATA
        []
        path_info
        /t-mobile-phone-exchange-program
        status_code
        200
        
        status_text
        OK
        format
        html
        content_type
        text/html; charset=UTF-8
        request_query
        []
        
        request_request
        []
        
        request_headers
        0 of 0
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        request_server
        0 of 0
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        request_cookies
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        response_headers
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        session_attributes
        0 of 0
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