How much are phones at T Mobile?
For AT&T Unlimited Starter®, AT&T Unlimited Extra® and AT&T Unlimited Elite® plans, your AutoPay and paperless billing credit is $10 per month for each phone line on your plan. Credit cards, checking accounts, and debit cards can be used to qualify for the AutoPay credit.
What is the return policy for T Mobile?
- You must return your Device in its original package with all original contents, undamaged and in good working condition with no material alterations to the Device’s hardware or software.
- Accessories or other items received as part of a promotional offer (e.g. ...
- Limited edition and some other Devices may not be refunded or exchanged.
How can I contact T Mobile?
To copy contacts between the device memory and SIM card, follow these steps:
- From any Home screen, press Contacts.
- Press Options.
- Select Settings.
- Select Management.
- Select Copy contacts to SIM card or Copy contacts from SIM card.
- Select the desired contacts or Select All.
- Press Done.
- Press Yes.
How to return T Mobile phone?
How to switch providers
- Ask your current provider about canceling. Contacting your current internet provider isn't always necessary at first, especially if you're moving and know your new address won't be eligible for service.
- Hear what they have to offer. ...
- Sign up with your new provider. ...
- Save the date. ...
- Make one last phone call. ...
- Return your equipment. ...
Can you exchange your phone at T-Mobile?
T-Mobile will gladly assist you with your return. You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.
Does T-Mobile have a phone return policy?
Return your device at any T-Mobile store within 14 days. A restocking fee may be charged for the return. Bring proof of purchase such as an emailed or printed receipt. Bring the device, USB charging cable, and any accessories you'll need to return.
Can you trade in a cracked phone to T-Mobile?
Repair or replace a damaged device No matter how careful you are, accidents happen. Screen damage and liquid damage are not covered under the warranty, so T-Mobile can't exchange devices with this damage.
How much does T-Mobile charge to change phones?
No cost to switch for a limited time at participating stores. Qualifying consumer or small business account, credit, service, device and port-in required. T-Mobile will cover $10 SIM card and $20 assisted support charges that may apply for up to 5 new lines.
Can I return a phone if I don't like it?
If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it's worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask.
How long do I have to return my new phone at T-Mobile?
within 14 daysReturn your device at any T-Mobile store within 14 days. A restocking fee may be charged for the return. Bring proof of purchase such as an emailed or printed receipt.
Can you trade in a phone with a scratched screen?
Regarding the requirements for trade in eligibility, a scratch on the screen would not make the device ineligible, as long as the phone does not have a cracked screen or missing buttons.
Can I upgrade my iPhone if the back is cracked?
Apple stores and authorized service providers can replace your iPhone 12's cracked rear panel. In other words, you can have the broken rear glass replaced without any problem. As a quick reminder, prior to April 2021, iPhone 12 devices with cracked rear glass previously required a whole-unit replacement.
How much does it cost for T-Mobile to fix a cracked screen?
$29$29 Screen Repair: This applies when and where service is provided through Assurant-authorized repair centers, which include T-Mobile service and repair locations when and where repair service is available; otherwise, we'll provide a replacement device and collect the appropriate accidental damage service fee/ ...
How does upgrading your phone work?
Most carriers don't require you to pay an upfront down payment before receiving your phone and beginning the repayments. Once you reach the minimum number of months in your upgrade plan, and provided you've made all your repayments, you will be invited to swap your phone for a new one.
How do I know if I can upgrade my phone T-Mobile?
Upgrades Summary: You are eligible for this benefit after paying 50 percent of your device cost through an Equipment Installment Plan (EIP). You must also be current with your scheduled Equipment Installment Plan (EIP) payments and your wireless service payments. The device must be in good working order.
How much does it cost to upgrade a phone?
In general, upgrading to the newest model would cost you: An extra $25 a month, the typical price for financing or leasing a phone; or. $199, the typical price for subsidizing a phone with a contract; or. $650 or more to buy your phone outright.
Who is eligible to trade in a device?
New or current T-Mobile subscribers with a qualifying transaction, which includes new activations, add-a-lines, or upgrades with a device purchase...
How do I trade in my old device?
Using the tool above, get an estimate for the value of your device before completing your upgrade. Just tell us the make, model, and condition of y...
Why should I trade in my old device?
When you trade in your old device, it's a win-win for both you and T-Mobile. A device trade-in provides you some initial credit to help with a new...
Can I trade in a device without an estimate?
If you can't get an estimate for your device, then no trade-in value is available for it. To trade in a device, you must verify that it has some va...
How many devices can I trade in?
You can trade in one device per active line per month at the time you upgrade or activate a new line of service. See our Device Recovery Program Te...
I changed my mind. Can I get my old device back?
Device trade-in transactions are final. After you accept the trade-in credit and send us your phone, you cannot get it back.
How is the Early Termination Fee reimbursement different than the Device Payment Plan reimbursement?
An Early Termination Fee (ETF) is charged when you leave your former carrier while still under contract. T-Mobile will reimburse your early termina...
Do I have to trade in the device financed with my former carrier in order to qualify for the Device ...
Yes, to qualify for the reimbursement, you must trade in the device that corresponds with the Device Payment Plan with your former carrier.
T Mobile Return Policy
If you are not happy with your T-mobile purchase or it does not perform as you expect, you can return your purchased device or accessory within 14 days of the purchase or lease date of the original device. You must include the original receipt in its package with all contents.
T-Mobile Return Regarding Online Purchases
You can return your device or accessory within 14 calendar days from the shipping day. But make sure that your return must with all original contents, in its original package and the device must be undamaged and in good working condition.
Can I Exchange My Phone at T-Mobile?
T-mobile exchange policy allows you to exchange any kind of product within 14 days of the purchase. The item that you wish to exchange must be in its original package with a purchase receipt, with all contents, undamaged and in good working condition. You have to pay a restocking fee for your exchange based on the full retail price of the product.
Does T-Mobile Provide Refund?
The requirement for a refund and the time frame you can expect will vary based on the refund method.
What charges do you pay when cancelling a phone service?
Pay any service charges (if you’re canceling a service) such as roaming, long-distance calls, control charges, regulatory program fees, and taxes. Cover the FPR charges.
How long do you have to return a phone?
You have a 20-day return window to exchange or return any device and accessory or cancel service activation if you placed your order over the phone or online. To initiate and complete the process, you’ll have to:
How to return a phone that you bought online?
To get a return label and complete the process, follow these steps: Call 1-800-937-8997 and ask for a return label. Securely pack the phone to ensure it doesn’t get damaged during shipment.
How to return only one phone?
If you’re returning only one phone, tablet, or wearable, all you have to do is securely pack the product and seal the box. Print the UPS shipping label and attach it to the outside of the return package. Customers using the original box to mail their return have to cover the existing labels and stickers.
Do you have to return a device with a promotional offer?
The device must be in its original packaging with all original contents, undamaged, with no alterations to its hardware or software, and in good working condition. All additional accessories or items you received as part of a promotional offer must also be returned with the device.
Does T Mobile cover shipping in the original box?
Alaska, Hawaii, and Pacific Island Returns. Instead of the ground shipping label used for mainland U.S. returns, you’ll have to print a second-day air label that a T-Mobile customer service representative will provide. For returns in the original box, make sure not to cover anything except the original shipping label.