t mobile customer service number

by Jeremy Orn Published 4 years ago Updated 2 years ago

How do I get to my Team of Experts if I don't call from my T-Mobile phone? If you call our toll-free number (1-800-937-8997) from a different phone, just enter your T-Mobile phone number when prompted and we'll route you to your Team of Experts.

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How do I talk to a live person at T-Mobile?

How to contact your Team of Experts:Call us. Simply dial 611 from your T-Mobile phone or use the T-Mobile app to give us a call.Message us. Send a message to your Team of Experts in the T-Mobile app, My T-Mobile, or Apple Business Chat.We'll call you.

Is 611 a customer service?

If you need to get in touch with T-Mobile's customer care or technical support, simply dial 611 from your T-Mobile phone, or call the number below. T-Mobile's customer care is available 24/7!

Is T-Mobile's number 611?

You can pay your bill online, or by phone at 1-877-453-1304.

What is the one 800 number for T-Mobile?

Or call us at 1-877-754-6367.

How do you talk to customer service?

Maintaining a consistent toneThink of tone on a spectrum. Take the examples above: “Anything else?” and “What else can I help you with?” ... Use positive language. ... Be brief but not brusque. ... Reply in a timely manner. ... Always use your customer's name. ... Talk their talk. ... Be careful with jokes. ... Create a support style guide.More items...•

What happens if you dial * 611?

Call *611 from a Verizon Phone An automated phone system helps you check your balances, check your usage and perform other account-management items. You can also be connected to a Verizon customer support representative if you need assistance.

How do I check my T-Mobile bill?

7.6923076923076925%To view your current bill and your bill highlights, follow these steps:Go to the Home screen. To open the menu, swipe up or down on the screen.Choose T-Mobile.Choose T-Mobile.Choose BILL.Under Here is your statement, your current bill total is displayed.Scroll down. ... Scroll down.More items...

Is T-Mobile owned by AT&T?

In a stunning move, AT&T has acquired T-Mobile USA for a whopping $39 billion from Deutsche Telekom.

What is involved in customer service?

Customer service is the act of providing support to both prospective and existing customers. Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social media interactions and may also be responsible for creating documentation for self-service support.

Which cell phone company has the best customer service?

For the big guys, Verizon had the highest overall score, 71 out of 100 points. Consumer Reports calls the company “a standout” for data service and resolving customer support issues. T-Mobile (65) and AT&T (64) rated a peg behind Verizon. Sprint (59) came in last.

What is the difference between T-Mobile and Verizon?

T-Mobile offers the fastest wireless upload and download speeds of any major network. We sampled tens of thousands of wireless users and T-Mobile averages a 32.7 Mbps download speed and 12.9 Mbps upload speed. Verizon, on the other hand, averages a 32.2 Mbps download speed and 10.0 Mbps upload speed.

How can I find my T-mobile number?

Prepaid accountsIf you have a prepaid account and don't use T-Mobile.com, your number is your account number. How easy is that?If you have a prepaid account and do use T-Mobile.com, your account number is at the top right of the magenta bar.

How do I check my balance, data, or minutes?

You can check your balance, data, minutes, and text messages for free. Find out how on our Check your usage page.

What are the different ways I can pay my bill?

T-Mobile provides several options for paying your bill, including AutoPay, making an online payment, paying over the phone, and more.

Can I use my iPhone on T-Mobile's network?

As over one million customers have already learned, it’s quick and easy to setup your iPhone® to work on T-Mobile's network.

What should I do if my phone is lost or stolen?

The theft or loss of a device is a difficult experience. Fortunately, T-Mobile provides a few easy-to-setup security features that can protect your...

How do I upgrade my phone?

Upgrading your phone through your My T-Mobile account is simple and fast. See our phone upgrade FAQs for additional information.

Where's my phone order?

It is really easy to track your phone order. Visit our Order status & tracking page for more information.

How do I get phone insurance?

Device Protection provides protection against loss, theft, accidental damage, and malfunction of your wireless phone. Learn more about T-Mobile's d...

Your dedicated team of highly trained experts is here to help with next-level customer care. No bouncing from rep to rep. No BS. Just real help from real people, on your terms

Your dedicated team of highly trained experts is here to help with next-level customer care. No bouncing from rep to rep. No BS. Just real help from real people, on your terms.

Call us

Simply dial 611 from your T-Mobile phone or use the T-Mobile app to give us a call.

Message us

Send a message to your Team of Experts in the T-Mobile app, My T-Mobile, or Apple Business Chat.

We'll call you

Schedule a time in the T-Mobile app or My T-Mobile to have your team call you.

Get the app

Download the T-Mobile app to get in touch with your Team of Experts on your terms.

Excellent Service

I changed from Sprint to TMobile and very happy I did. My experience with Sprint was poor in the last couple years. The TMobile Rep in the store made a smooth transition. She really knew her business. Not only did I get a new phone but I got the IPad as well.

good luck

Tried to find a t mobile store. All listed are radio hacks. I mean radio shack. And wal mart. Is there such a thing has a t-mobile store. Almost was going to switch then read all the reviews from multiple sites. ALL SAY DONT DO IT.

Customer service

Possibly the worst customer service ever!! Unprofessional, clueless, bad attitudes!! There should be unannounced visits and audits made to all stores . The Nogales store is the only one available, so I am switching companies rather than dealing with the incompetent "representatives" at this store. Horrible experiences there.

Customer service

Possibly the worse customer service ever!! Unprofessional, clueless, bad attitudes!! There should be unannounced visits and audits made to all stores . The Nogales store is the only one available, so I am switching companies rather than dealing with the incompetent "representatives" at this store. Horrible experiences there.

t-mobile stinks

If I wasn't leaving for sea tomorrow i'd drop this piece of crap company like a bag of dirt

ghastly

T mobile sucks, i have contacted them several times do to my phone opening apps, freezing, battery and phone getting hot, no signal.

having trouble with insurence claim

your company has just told me on a web site that my cracked screen wasn't going to be able to be replaced. that my insurance doesn't cover cracked screens. well I wonder if when I split my hand open on the damn screen and sue your ass then maybe you think my insurance will cover it then. thanks for nothing.

How to contact T Mobile customer service?

T-Mobile's customer care is available 24/7! Call (800) 937-8997.

How to view my Tmobile bill?

Viewing your T-Mobile cell phone bill can be done online with My T-Mobile. You can either log into your account via your web browser or download the My T-Mobile app. Here you can view your monthly bill, see how much data you've used, pay your bill and more. When paying your T-Mobile bill, you have the option of setting up automatic payments so you ...

Does T Mobile have international coverage?

T-Mobile offers cell phone plans that include international coverage for no extra charge. You can get unlimited texting and data (at reduced speeds) in many countries, but you'll still need to pay for calls while you're abroad. T-Mobile Customer Service Ranking & Reputation.

Does T Mobile offer free phone?

Yes, T-Mobile offers various cell phone and plan deals throughout the year. Deals include buy one, get one free handsets, discounts with trade-in devices, and discounted lines. Before taking advantage of any T-Mobile deals, be sure to read the fine print and make sure you understand what is required.

Can I keep my phone number if I switch carriers?

Yes, you can keep your phone number when you switch from another carrier to T-Mobile. In fact, porting your number over is easy. Just make sure you let T-Mobile know you'd like to keep your current number and they'll handle everything. You'll just need your account information for your current provider.

Does Tmobile have automatic payments?

When paying your T-Mobile bill, you have the option of setting up automatic payments so you don't need to worry about manually paying it every month. What is T-Mobile coverage like? T-Mobile has solid coverage in the United States. Take a look how T-Mobile's coverage map compares with AT&T, Sprint and Verizon.

Does T Mobile have unlimited data?

T-Mobile's unlimited data plans do mean unlimited data, but it doesn't necessarily mean unlimited "high-speed data.". At a certain point, depending on the plan you choose, your data may be slowed down to 3G (or slower) speeds but it will never be cut off.

How to contact T Mobile?

To do so, open the T-Mobile mobile app (available for iOS and Android), tap 'More' on the bottom navigation bar, tap 'Contact Us,' tap 'Call team,' ...

What time does T Mobile call?

Team of Experts is typically available 24/7, but it’s currently limited to 6 AM - 2 AM CT, Monday - Sunday, due to ongoing COVID-19 guidelines.

Does T Mobile have an email?

Users can also send attachments by tapping the paperclip icon, which can be incredibly helpful when getting technical support. While T-Mobile doesn't have a public email account for inquiries, the chat feature in the T-Mobile app is just as good (if not better). Next: How T-Mobile's 5G Home Internet Works.

Does T Mobile have a chat feature?

T-Mobile will save that info and then call back at the chosen time — it's that easy! For folks that prefer chatting/texting instead of talking on the phone, the T-Mobile app also comes with a built-in chat feature. After opening the app, tap the chat icon towards the top-right of the screen (next to the search icon).

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27. /vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
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