To check the reimbursement status, log in to your Account on the Switch2TMobile website, and click on Status. There are several methods to request a refund from T-Mobile. Take note that if you have a subscription but didn’t buy a phone, there are no refunds available for mid-subscription period cancellations.
Full Answer
Why did I receive a T-Mobile refund check?
These refunds are the result of a 2014 settlement with T-Mobile. The first round of checks mailed in February 2017. Because the FTC recovered additional funds from several third-party crammers, the FTC is mailing 164,440 additional checks totaling more than $9.6 million. If you receive a check, you have 90 days to cash it.
How long does it take for T-Mobile to reimburse for Carrier Freedom?
Allow 8 weeks for reimbursement. Check Your T-Mobile Status Carrier Freedom cannot be combined with any BOGO or other offer requiring a trade-in. BOGO and trade-in submissions will be denied if you have taken advantage of Carrier Freedom. Check to see if you have already received the Carrier Freedom promotion here.
What are the terms and conditions of the T-Mobile cardholder agreement?
Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement. We'll reimburse your previous wireless carrier's remaining device payment balance and early termination fees when you join T-Mobile and trade in your device – up to $650/line (up to 5 lines) via trade-in credit and prepaid card.
Does T-Mobile give you vouchers to take to Verizon?
We joined T-Mobile from Verizon almost two months ago with the store we joined up at telling us we'd be receiving vouchers to take to Verizon for our Verizon phones. A few weeks went by and no vouchers.
How do I check my T-Mobile reimbursement status?
If you're not sure if you've already received a reimbursement payout in the past two years, we can help you find out by following these steps: Go to https://www.switch2t-mobile.com. Under the Log In button see "Check to see if you have already received the Carrier Freedom promotion here", and select "here".
How long does T-Mobile reimbursement take?
You'll need to submit a screen shot or photo of your final bill showing the early termination fee (ETF). The name or address on the bill must match your T-Mobile Account billing information. See FAQs for details before you log in. Allow 8 weeks for reimbursement.
How long does it take T-Mobile to process a check?
Expect at least 2 days processing as an average but it could take more. Your card being changed might affect the processing time. If your card number stayed the same but the expiration date and CVV changed. It might not be an issue depending on the bank or credit company.
How do I get a refund from T-Mobile?
To request a payment refund, contact T-Mobile Customer Service. You'll need to be the account holder or an authorized user and able to verify the account. Payments older than 12 months from the date of request are not eligible for refunds.
How does T-Mobile tuition reimbursement work?
T-Mobile follows tuition assistance tax guidelines under Section 127 of the IRS Tax Code. T-Mobile will base your tax-free benefits on when your tuition is paid. Because your annual benefit is based on the date your course ends, you may receive a total benefit over $5,250 in a calendar year.
What is an EIP agreement?
What is an Equipment Installment Plan? Equipment Installment Plans offer well-qualified buyers the opportunity to purchase a smartphone, tablet, or feature phone for $0 down, dividing the regular price of the eligible device into low monthly installment payments.
How long does it take for T-Mobile MONEY to deposit a check?
Unless longer delays apply, the first $200 of total checks deposited for the day will be available on the first business day after the day of deposit. The remaining funds will be available on the fourth business day after the day of deposit.
Where can I cash a T-Mobile MONEY check?
1. Bring your debit card and cash to a participating merchant like Walmart, CVS, 7-Eleven, Walgreens. Tell the clerk you'd like to load cash ($20 minimum) to your T-Mobile MONEY debit card with Green Dot, VanillaDirect, or MoneyGram. Participating merchants charge a fee, in most cases less than $5 per deposit.
Is T-Mobile MONEY a real bank?
T-Mobile Money is a financial product from wireless carrier T-Mobile. While it isn't an actual bank, T-Mobile Money provides many of the same services that banks do. You can open a checking account and deposit your money, knowing that it will be safe.
Why did I get a T-Mobile check?
FTC Sends Refunds to T-Mobile Customers The FTC is mailing a second round of refund checks to T-Mobile customers who had third-party charges added to their mobile phone bills. These refunds are the result of a 2014 settlement with T-Mobile. The first round of checks mailed in February 2017.
How long does it take for a refund to go back on your debit card?
A debit card refund takes a couple of days to process. In fact, the time frame is generally between 7-10 business days. In the best-case scenario it could take up to 3 days depending on your bank. You might be wondering why your purchase goes through immediately, but the refund takes longer?
Why does it take so long to get a refund on a debit card?
There are two primary reasons: The easy one: Merchants don't have as much motivation to process a refund as they do to process a purchase that will put money in their pockets. The second reason: It's a bit of an illusion.
How do I check my claim status?
On the Homepage, select the Start here button. Enter your mobile number or serial number, complete the security check and click Submit. Once your number has been verified, click Track My Claim.
How long does it take to receive a replacement device?
Claim approval may be instant or may take several days depending on the type of claim and timely receipt of all documentation that is required for processing. Holidays may impact shipping times.