Here's how to submit your Carrier Freedom Claim We'll reimburse your previous wireless carrier's remaining device payment balance and early termination fees when you join T-Mobile and trade in your device – up to $650/line (up to 5 lines) via trade-in credit and prepaid card. Step 1: Get a new device and a qualifying plan.
Full Answer
How long does it take for T-Mobile to reimburse for Carrier Freedom?
Allow 8 weeks for reimbursement. Check Your T-Mobile Status Carrier Freedom cannot be combined with any BOGO or other offer requiring a trade-in. BOGO and trade-in submissions will be denied if you have taken advantage of Carrier Freedom. Check to see if you have already received the Carrier Freedom promotion here.
What are the terms and conditions of the T-Mobile cardholder agreement?
Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement. We'll reimburse your previous wireless carrier's remaining device payment balance and early termination fees when you join T-Mobile and trade in your device – up to $650/line (up to 5 lines) via trade-in credit and prepaid card.
Where can I buy a carrier freedom device?
For the best Carrier Freedom experience, we suggest going to a T-Mobile store. When you buy a new device in-store, you have the option of doing an instant trade-in right then and there at the time of purchase OR you can defer your trade-in for a later time.
How do I submit a carrier Freedom claim?
Here's how to submit your Carrier Freedom Claim Step 1: Get a new device and a qualifying plan. Step 2: Transfer your eligible phone number completely. Step 3: Trade in your working phone or tablet at a T-Mobile store for an account credit. Step 4: Prepare your reimbursement request. Step 5: Pay your old carrier's final bill.
What will T-Mobile pay off as part of Carrier freedom?
We'll reimburse your previous wireless carrier's remaining device payment balance and early termination fees when you join T-Mobile and trade in your device – up to $650/line (up to 5 lines) via trade-in credit and prepaid card.
How do I check my T-Mobile reimbursement status?
If you're not sure if you've already received a reimbursement payout in the past two years, we can help you find out by following these steps: Go to https://www.switch2t-mobile.com. Under the Log In button see "Check to see if you have already received the Carrier Freedom promotion here", and select "here".
Which cell phone company will pay off your phone?
T-MobileT-Mobile today announced that, starting October 22, it will pay off a qualifying customer's remaining eligible smartphone payments up to $1,000 via virtual prepaid MasterCard when they switch to the carrier in the United States.
How do I submit a T-Mobile rebate?
You may begin your submission:Enter the phone number you are submitting your request for.Click “Continue” then login.Select/enter the phone number* you wish to use for the promotion and enter in the promotional code.Review and accept the promotion's terms and conditions.Complete the registration page.More items...
How long does it take to get a refund from T-Mobile?
Refunds may take up to 30 days to process. We will refund the purchase price, excluding rebates, special discounts, and restocking fees.
Does T-Mobile refund money?
If you cancel your account with T-Mobile, and you are entitled to a refund or something like a refundable security deposit, you have to wait a minimum of 30 days with no payment or charge activity before any credit balance you have for your T-Mobile account will be refunded to you.
Does T-Mobile actually pay off your phone?
We'll pay it off. Get a new phone and we'll pay off your current phone and service contracts – up to $650 per line or $350 in early termination fees, via virtual prepaid card and trade-in credit.
What carrier will pay to switch?
T-Mobile and Verizon are now willing to pay your early termination fee or part of your remaining phone payment balance when you switch networks (check each provider's website for details). Before switching, it's always good to reread your current phone plan and compare it to your desired new plan.
Is switching from Verizon to T-Mobile worth it?
When should you pick Verizon or T-Mobile? Budgeters: Pick T-Mobile. T-Mobile offers cheaper unlimited plans than Verizon at every tier of service. If you're looking for a non-unlimited data plan, then Verizon is actually better (we would also recommend these plans).
What is an EIP agreement?
What is an Equipment Installment Plan? Equipment Installment Plans offer well-qualified buyers the opportunity to purchase a smartphone, tablet, or feature phone for $0 down, dividing the regular price of the eligible device into low monthly installment payments.
What is the promo code for T-Mobile rebate?
From there, enter the promo code “2021HINTP17” on T-Mobile's promotions website along with the phone number associated with your account. You'll have 30 days to submit the promotion code online in order to qualify for the rebate card.
Should I switch from AT&T to T-Mobile?
No matter which way you slice it, T-Mobile is the more affordable of the two carriers. It beats AT&T at every turn, and it can be as much as $15 cheaper on some plans. As usual, the best way to save is to go for a family discount, with T-Mobile Essentials falling to just $27 per line when you have four lines.
What is Contract Freedom?
We’ve made it easier than ever for customers stuck in a contract or bundle to make the switch to T-Mobile Home Internet, Small Business Internet, a...
Who is eligible for Contract Freedom?
Great news! New and existing T-Mobile customers who make the move to T-Mobile Home Internet, Small Business Internet, or Business Internet on a qua...
Are any plans not eligible for Contract Freedom?
Customers must be on a Home Internet, Small Business Internet, or Business Internet plan to qualify. MINT plans, custom plans, and government plans...
What are the eligibility requirements for Contract Freedom?
To qualify for Contract Freedom, you must switch to T-Mobile Home Internet, Small Business Internet, or Business Internet from another Internet Ser...
What are the eligibility requirements for ETF or device payment plan reimbursement?
To qualify for the ETF reimbursement offer, you must: Switch from a postpaid plan with another U.S. carrier to a postpaid plan on T-Mobile. Activat...
Can I switch from a Consumer Internet plan with another Internet Service Provider to a Small Busines...
Yes, you can switch from a Consumer Internet plan to a Small Business or Business Internet plan and take advantage of Contract Freedom from T-Mobile!
Can this offer be combined with other promotions?
It depends on the promotion. Currently you can only take advantage of one trade-in offer, so you can choose whether you’d like to take advantage of...
What fees are covered for reimbursement?
Early Termination Fees (ETFs) on qualifying internet plans, including ETFs related to bundle breakage caused by cancellation of an internet line ar...
What fees are not covered by Contract Freedom?
Any fees in addition to Early Termination Fees (ETFs) due to contract breakage are not covered by this offer, such as, but not limited to: construc...
Will T-Mobile pay off the device payment balance on an accessory (like an Apple Watch or headphones)...
Only devices that have an associated phone number are eligible for device payment reimbursement. Therefore, accessories like Apple Watches, headpho...
Think switching will cost you? Think again
There’s never been a better time to join T-Mobile. We’ll reimburse your remaining device balance and early termination fees, up to $650 per line—on up to 5 lines—via trade-in credit and virtual prepaid card.
Trade in your phone for a new one
Find out your phone’s estimated trade-in value. Then, either shop online or visit your local T-Mobile store to trade it in for a new phone.
Bring your phone number
Most phone numbers can be easily transferred to our network, but it’s best to make sure yours is eligible.
Send us your bill
Once you’ve got your new T-Mobile phone, pay your previous carrier’s final bill and upload a copy.
Promotional cards
When you’re approved for Carrier Freedom and other promo cards, you'll receive your Virtual Express Prepaid Mastercard via text.
Promotional credits
T-Mobile offers two types of promotional credits that adds a discount to your bill: promotional credits for lines or service and Recurring Device Credits (RDC).
Rebates
For a list of our rebate offers and steps on redeeming, visit our Deals & Promotions page or you can check your rebate status.