Receiving Helpdesk

samsung front load washer problems

by Leopold O'Conner MD Published 3 years ago Updated 2 years ago

Full Answer

How to disassembling Samsung washer front load?

  • To complete the removal of the front panel, use a pair of needle nose pliers to remove a retaining wire that holds the door boot seal in place.
  • Pull the seal away from the lip of the front panel.
  • Remove two screws that secure the door latch assembly in place.
  • Open and remove the filter access door and release the drain tube from the retaining tab.

More items...

How to reset a Samsung front load VRT washer?

Troubleshooting Samsung Washer Problems and Repairs

  • Water Pump Problem During Spin Cycle. ...
  • Bleach Spotting. ...
  • Samsung Washer Trips Electrical Circuit. ...
  • Water Remains in Detergent Dispenser After Every Wash. ...
  • Purple Streaks Left on Fabrics. ...
  • Washer Leaks During Rinse Cycle. ...
  • Washer Stops During Spin Cycle. ...
  • Samsung Washer Will Not Start. ...

How to reset a front load washer?

  • Locate the "Pause/Cancel" button on the front panel of the washer.
  • Press the "Pause/Cancel" button. This pauses a load if one is currently washing.
  • Press the "Pause/Cancel" button again. This cancels the settings and resets them.

How do you fix an unbalanced Samsung washer?

How to Repair a Washing Machine that Is Unbalanced

  1. Check Level. Place a straight level on top of the washer to see how much off balance the washing machine is.
  2. Level with Legs. Most washing machines come with adjustable legs in the front and the back. ...
  3. Tighten Drum. There are times when washing machine drums will loosen because of it being unbalanced for a long time.
  4. Keep Large Items Out. ...

What is the most common problem with washing machine?

7 Common problems with washing machineWashing machine not starting. ... Washing machine is noisy. ... Excessive vibrations during operation. ... Washing machine making noise when draining or not draining at all. ... Washing machine over-filling or under-filling. ... Washing machine not spinning. ... Water leaking from soap drawer.

Do Samsung washers have issues?

There has been a recall on Samsung front load washers because water leakage onto the electrical connections of the washing machine's thermal sensor can cause an electrical short and ignite the circuit board, posing a fire hazard to consumers.

What are the problems with front load washers?

Cons of Front Load Washers Front load washers can require more maintenance than top load washers. You can't always put clothes in mid-cycle, as the door locks to prevent leakage. Because it's harder for water to evaporate, front load washers may have more mold or mildew problems.

How long do Samsung front load washers last?

With options to pretreat, steam and speed wash clothes, you can spend less time doing laundry. A limited number of Samsung washing machine models have been recalled, but overall, we recommend Samsung washers because they are energy-efficient, reliable and can last up to 15 years.

Which front loader is better LG or Samsung?

They both provide exceptional wash experience, and the best part is that both brands are reliable when it comes to service & quality. LG is more into the latest technology & innovative features. And at the same time, Samsung comes with the latest impressive designs along with useful technologies.

Is there a class action lawsuit against Samsung washers?

(Reuters) - A federal appeals court has upheld a settlement resolving claims that certain Samsung Group washing machines were prone to exploding, over the objection of a class member who said that agreements between Samsung and class counsel that deprived class members of more than $2 million in potential recovery.

How do I run a diagnostic on my Samsung washing machine?

2:0912:58Samsung washing machine diagnostic mode How to check error ...YouTubeStart of suggested clipEnd of suggested clipButton one button two button three and the start pause button the temperature or button one controlsMoreButton one button two button three and the start pause button the temperature or button one controls the fill cycle and tests all the water valve.

How do you diagnose a washing machine problem?

Washer Troubleshooting GuideCheck that the washer is plugged in securely.Check the circuit breaker or fuse box.Test the outlet for current.Check that the water supply valves are turned on.Inspect the filter screens.Test for overheating.Test the water level switch.Test the timer control.More items...

Which front-load washer is most reliable?

1:246:15The Most Reliable Front-Load Washers for 2022 - YouTubeYouTubeStart of suggested clipEnd of suggested clipWith a service rate of fifteen. Percent maytag may appear to be the least reliable maytag worldpoorMoreWith a service rate of fifteen. Percent maytag may appear to be the least reliable maytag worldpoor are the same machines. And they are why is reliability.

What brand washer lasts the longest?

Appliance repair technicians and our product experts agree: Whirlpool is the most reliable washing machine brand in the U.S. Broadly considered a “great-value” manufacturer, Whirlpool offers a wide range of laundry machines at price points that won't prompt you to turn out your pockets.

Are Samsung front loaders good?

Samsung front-load washers rank highest in customer satisfaction, according to J.D. Power's laundry appliance satisfaction study, and Samsung was named one of the most reliable brands by Yale Appliances and Puls repair technicians, as well. With this washer, you get 10 cycles.

Is it worth fixing a washing machine?

As a general rule, if it costs less than 50% of the price of a new washing machine to repair your old one, you should choose the repair option. But, you should also consider whether or not there is a warranty coverage on your washer and think about economic realities.

Samsung Water Pump Issue During Spin Cycle

Problem: During the spin cycle, the washer pump keeps trying to pump water out disrupting the spin cycle.If this problem happens, it's time to do a...

Bleach Spotting After Every Use

Problem: After adding bleach in the bleach dispenser to clean and disinfect the washer or a load of clothes, bleach spotting occurs on future loads...

Samsung Washer Trips Electrical Circuit

Problem: Washer trips the electrical circuit in the home when it is turned on. There has been a recall on Samsung front load washers because water...

Water Remains in Detergent Dispenser After Every Wash

Problem: After every load of laundry, water remains in the detergent dispenser tray. It is not unusual for water to be left in a detergent, bleach,...

Purple Streaks Left on Fabrics

Problem: Purple streaks appear on clothes after a cold water, short cycle wash.The purple streaks happen when too much laundry detergent is used. O...

Washer Leaking During Rinse Cycle

Problem: Washer leaks water during the rinse cycle even after cleaning the lint trap and checking water and hoses for leaks.If a leak is going to h...

Washer Stops During Spin Cycle

Problem: Washer stops during spin cycle and becomes off-balance. Spin cycle will complete after clothes are rearranged. To solve the problem: 1. Ru...

Samsung Washer Will Not Start

Problem: Washer will not start even though the display says it is ready to begin the cycle. If the washer is receiving electrical power and everyth...

Why do Samsung washers have out of balance protection?

Today's washers have out of balance protection installed to protect a washer from damaging itself during the spin cycle. Some Samsung washers add more water during the spin cycle to attempt to correct the imbalance of a small load. To solve the problem of extra water, redistribute the clothes to better balance the washer.

What happens if the washer is not level?

If the washer is not level and it is tilting to one side or forward or backward, the dispenser cups will not empty completely and you will get drips on the next load. After using the bleach dispenser, remove the dispenser cup and rinse it well or dry it with a paper towel to prevent drips.

Why does my washer have purple streaks?

Solution: The purple streaks happen when too much laundry detergent is used. One teaspoon of concentrated HE detergent is the recommended amount for a small, cold water load. Never use more than two teaspoons in a HE washer no matter the load size or water temperature.

How to fix slow drain on washer?

To correct the slow drain, open the bottom panel of the washer housing. You will see a plug on the lower right. Have some towels ready to catch a gush of water and remove the plug. Clean out the filter. You may find lint, coins or buttons are obstructing the flow into the pump. Never overload the washer.

Why does my front loader leak?

Solution: If a leak is going to happen with a front loader, it is most often during the rinse cycle because more water is used at that time. The cause is most likely a leak or hole in one of the interior lines. It could be a puncture/hole in either the drain hose or the soft, black bellows hose next to the drain pump assembly. If you need a user or repair manual, you can find it here .

Can you leave water in a fabric softener?

Solution: It is not unusual for water to be left in a detergent, bleach or fabric softener dispenser. The products are dispensed by flushing them out of the tray with a stream of water. It is possible that the water stream is not cutting off as quickly as it should (faulty solenoid, which is easy to replace) and that is causing the excess water.

Can you overload a washer?

Never overload the washer. Take time to read the manual when you are not in a hurry to learn which cycle to select for different size loads.

Why was Samsung washing machine recalled?

In 2016, Samsung issued a recall of 2.8 million top-loading washing machines made between March 2011 and April 2016 because the top can unexpectedly detach while in use, posing a risk of injury from impact, according to the United States Consumer Product Safety Commission . A complete list of recalled models can be found on the commission website.

What happens if you force the washer door open?

Forcing the door open might damage the door lock/switch, which is often made of plastic. However, it is simple to replace and much less expensive than calling a technician. ds. Door is not locked. If the washer won't start, the ds code might appear, signaling that the washer door is open and the lock is malfunctioning.

What to do if washer doesn't drain?

If the washer fails to drain within 15 minutes, check the washer drain filter and drain hose for a clog or restriction. If the drain pump is defective or damaged, replace it.

Why does my washer freeze?

Check that the water supply faucets behind the washer are fully open and kink free. The lines can also freeze if the washer is exposed to low temperatures.

Why won't my washer start?

If the washer won't start, the ds code might appear, signaling that the washer door is open and the lock is malfunctioning. Use the diagnostic test mode to check the door lock/switch assembly. If that shows the lock is defective, replace it.

Why is my washer overfilled?

A washer that is overfilled is usually caused by water inlet valves that are not shutting off the water flow properly. Replace the water inlet valve assembly. nF1. Hot and cold water lines are reversed. Connect the hot and cold water fill hoses correctly on the back of the washer.

How to check if a washer is sound?

Unplug the washer. Check the wire harness connections on the drive motor and the electronic control board. If the wiring connections are sound, the drive motor or the tachometer usually needs to be replaced.

Why was my Samsung washer recalled?

Samsung front load washers have been recalled due to the risk of tripping a household electrical circuit. The main reason was the internal water leakage in the machine. If water spills on the washer’s electrical connections, it might cause the circuit board to burn, posing a fire hazard in your home.

Why do people prefer Samsung washing machines?

Many homeowners prefer Samsung because of its good reputation for making high quality and long lasting appliances. But their modern washers are not well regarded by a number of consumers. So, things can go wrong if you are not aware of the Samsung washing machine problems and how to troubleshoot them. Continue reading this guide to learn about the ...

How to clean detergent drawer on Samsung washer?

Firstly, open the detergent drawer. There will be a release lever (A) on the inside of the drawer; press it. Pull out the detergent drawer at the same time you press it.

Why does detergent stay in the dispenser?

4) The Detergent Remains in the Dispenser After the Wash Cycle. This problem occurs when there is insufficient water pressure to wash the detergent thoroughly. If you are using old detergent in the machine, it can also cause blockage in the dispenser. So, you may need a proper cleaning of the detergent drawer.

What does the error code on a washer mean?

These error codes indicate that your washers have a problem that you must fix. However, it can be a hectic task if you don’t know the meaning of these error codes.

How long does it take to reset a washer?

Some models have a reset button on the machine. However, if your model doesn’t have it, you can simply unplug your washer from the power for at least 5 minutes. After that, power it up again. The machine will be reset.

What does it mean when the washer says "input error"?

It indicated an input error on the washing machine, which suggests the machine is having problems filling with water.

What are the problems with Samsung washing machines?

What Are Some Common Samsung Washer Problems? Some common problems that Samsung washing machines have are developing rust around the soap dispenser, the pump attached to the drum breaking and making loud noises and vibrating during the spin cycle.

Why is my Samsung washing machine not draining?

This issue causes the washing drum to fail to drain adequately, flooding the area around the washer. This can be harmful to the machine itself and the floor of the home.

How much does it cost to replace a washing machine drum?

The drum of a Samsung washing machine is very expensive to replace as well, costing around $500 to $600. A third common problem that Samsung washing machines have is vibrating or making loud noises during the spin cycle.

What to do if washer hose is damaged?

Damaged hoses and o-rings should be replaced. If the washer is damaged, visit our Support Center to request service.

Is it normal for water to drip from front load washer?

On front loading washers, some water may drip from the door once it has been opened. This is normal; it's only considered a leak if it drips when the door is closed.

Why does my Samsung washer lock?

Samsung washer door is locked. Your was her door locks to prevent water from coming out (especially for front load models). Child Lock also will lock the door on some models, like front loaders. Normally waiting for the cycle to end is all you need to do to unlock the door, or turn your washer on if it's off.

How long does it take for a top load washer to open?

On top load washers that lost power during a cycle, it will take up to 5 minutes for the washer to unlock and resume normal operation. This is due to added safety features to protect the unit.

What to do when emergency drain hose doesn't work?

When the emergency drain hose no longer has any water coming out, turn the washer off and back on again. This time the door should unlock.

Where is the emergency drain hose on a washer?

The emergency drain hose is located by the pump filter (also called a debris filter). Some older front load models do not have a pump filter or an emergency drain hose.

How to cancel cycle on washer?

If you need to cancel the cycle, touch Start/Pause (Hold to Start). There are a few things to keep in mind when a cycle has completed. It may take a few moments for the door lock mechanism to disengage. Make sure the door lock light is off. This light turns off after the washer has drained.

How to contact Samsung support?

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

Does a front load washer have a child lock?

Verify Child Lock is not engaged. On some models like front load washers, Child Lock will lock the door. This is to prevent children from opening the door and potentially getting hurt. See our guide about Child Lock for more information.

1. Clogged Drain Hose

Water is an essential part of washing clothes in a washing machine, but at the end of each cycle it must be removed from the drum. Water pumps are often used for this purpose to pump water out of the drum via a drain hose using suction.

2. Improper Drain Height

If you place your washing machine too high above ground, water won’t drain quickly enough and eventually the machine will stop working. The draining rate is tied directly to the height of the washing machine above the floor.

3. Poor Load Distribution

It’s crucial to evenly distribute the weight of your clothes in your front-loading washer. If you don’t, small vibrations can develop as a result — and these vibrations can cause bigger problems down the line. As a result of imbalance, your washer may not spin properly or drain fully – which could mean a trip to the appliance repair shop.

4. Clogged Drain Pump Filter

To prevent water damage and excessive mold, all washing machines have a pump that drains the water from the tub. This pump is an essential part of a washing machine that keeps laundry clean and prolongs its lifespan by protecting against rust and mildew.

5. Check Lid Switch

The lid switch is an important part of the safety system that’s built-in to every washing machine. This switch prevents damage from occurring if a child or pet gets into your washing machine while it’s running. If the top lid is open, the machine will stop immediately and won’t run again until the lid is left closed.

6. Faulty Drain Pump

When the drain pump breaks down, there’s a chance that your washer won’t be able to drain out water. Although you can use your hands to pull out the remaining water from inside the machine, it is unreliable and you might end up with an even more serious issue.

7. Worn Out Drive Belt

When the water seems to be draining at the end of a wash or rinse cycle but no water is coming out of the drain, look for a rubber belt at the bottom of the machine (or right below it) that is connected to a pump.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9
8.3.21PHP Version1.27sRequest Duration2MBMemory UsageGET {post}Route
  • warninglog[02:05:23] LOG.warning: Creation of dynamic property Barryvdh\Debugbar\DataFormatter\QueryFormatter:...
  • warninglog[02:05:23] LOG.warning: Creation of dynamic property Barryvdh\Debugbar\DataFormatter\QueryFormatter:...
  • warninglog[02:05:23] LOG.warning: Callables of the form ["Swift_SmtpTransport", "Swift_Transport_EsmtpTranspor...
  • warninglog[02:05:23] LOG.warning: Creation of dynamic property Barryvdh\Debugbar\DataFormatter\SimpleFormatter...
  • warninglog[02:05:23] LOG.warning: Creation of dynamic property Barryvdh\Debugbar\DataFormatter\SimpleFormatter...
  • warninglog[02:05:23] LOG.warning: json_decode(): Passing null to parameter #1 ($json) of type string is deprec...
  • warninglog[02:05:23] LOG.warning: json_decode(): Passing null to parameter #1 ($json) of type string is deprec...
  • warninglog[02:05:23] LOG.warning: json_decode(): Passing null to parameter #1 ($json) of type string is deprec...
  • warninglog[02:05:23] LOG.warning: json_decode(): Passing null to parameter #1 ($json) of type string is deprec...
  • warninglog[02:05:23] LOG.warning: mt_rand(): Passing null to parameter #2 ($max) of type int is deprecated in ...
  • Booting (9.09ms)
  • Application (1.26s)
  • 1 x Application (99.26%)
    1.26s
    1 x Booting (0.71%)
    9.09ms
    7 templates were rendered
    • themes.DevBlog.content.post (resources/views/themes/DevBlog/content/post.blade.php)34blade
      Params
      0
      post
      1
      postContent
      2
      author
      3
      updated_at
      4
      bing_rich_snippet_text
      5
      bing_rich_snippet_link
      6
      bing_related_keywords
      7
      google_related_keywords
      8
      bing_news_title
      9
      bing_news_description
      10
      bing_videos
      11
      bing_images
      12
      bing_search_result_title
      13
      bing_search_result_description
      14
      bing_search_result_url
      15
      bing_paa_questions
      16
      bing_paa_answers
      17
      bing_slider_faq_questions
      18
      bing_slider_faq_answers
      19
      bing_pop_faq_questions
      20
      bing_pop_faq_answers
      21
      bing_tab_faq_questions
      22
      bing_tab_faq_answers
      23
      google_faq_questions
      24
      google_faq_answers
      25
      google_rich_snippet
      26
      google_search_result
      27
      indexedArray
      28
      total_images
      29
      total_videos
      30
      settings
      31
      url_current
      32
      menus
      33
      sidebar
    • themes.DevBlog.layouts.master (resources/views/themes/DevBlog/layouts/master.blade.php)41blade
      Params
      0
      __env
      1
      app
      2
      errors
      3
      post
      4
      postContent
      5
      author
      6
      updated_at
      7
      bing_rich_snippet_text
      8
      bing_rich_snippet_link
      9
      bing_related_keywords
      10
      google_related_keywords
      11
      bing_news_title
      12
      bing_news_description
      13
      bing_videos
      14
      bing_images
      15
      bing_search_result_title
      16
      bing_search_result_description
      17
      bing_search_result_url
      18
      bing_paa_questions
      19
      bing_paa_answers
      20
      bing_slider_faq_questions
      21
      bing_slider_faq_answers
      22
      bing_pop_faq_questions
      23
      bing_pop_faq_answers
      24
      bing_tab_faq_questions
      25
      bing_tab_faq_answers
      26
      google_faq_questions
      27
      google_faq_answers
      28
      google_rich_snippet
      29
      google_search_result
      30
      indexedArray
      31
      total_images
      32
      total_videos
      33
      settings
      34
      url_current
      35
      menus
      36
      sidebar
      37
      i
      38
      __currentLoopData
      39
      loop
      40
      item
    • themes.DevBlog.panels.head (resources/views/themes/DevBlog/panels/head.blade.php)41blade
      Params
      0
      __env
      1
      app
      2
      errors
      3
      post
      4
      postContent
      5
      author
      6
      updated_at
      7
      bing_rich_snippet_text
      8
      bing_rich_snippet_link
      9
      bing_related_keywords
      10
      google_related_keywords
      11
      bing_news_title
      12
      bing_news_description
      13
      bing_videos
      14
      bing_images
      15
      bing_search_result_title
      16
      bing_search_result_description
      17
      bing_search_result_url
      18
      bing_paa_questions
      19
      bing_paa_answers
      20
      bing_slider_faq_questions
      21
      bing_slider_faq_answers
      22
      bing_pop_faq_questions
      23
      bing_pop_faq_answers
      24
      bing_tab_faq_questions
      25
      bing_tab_faq_answers
      26
      google_faq_questions
      27
      google_faq_answers
      28
      google_rich_snippet
      29
      google_search_result
      30
      indexedArray
      31
      total_images
      32
      total_videos
      33
      settings
      34
      url_current
      35
      menus
      36
      sidebar
      37
      i
      38
      __currentLoopData
      39
      loop
      40
      item
    • themes.DevBlog.panels.header (resources/views/themes/DevBlog/panels/header.blade.php)41blade
      Params
      0
      __env
      1
      app
      2
      errors
      3
      post
      4
      postContent
      5
      author
      6
      updated_at
      7
      bing_rich_snippet_text
      8
      bing_rich_snippet_link
      9
      bing_related_keywords
      10
      google_related_keywords
      11
      bing_news_title
      12
      bing_news_description
      13
      bing_videos
      14
      bing_images
      15
      bing_search_result_title
      16
      bing_search_result_description
      17
      bing_search_result_url
      18
      bing_paa_questions
      19
      bing_paa_answers
      20
      bing_slider_faq_questions
      21
      bing_slider_faq_answers
      22
      bing_pop_faq_questions
      23
      bing_pop_faq_answers
      24
      bing_tab_faq_questions
      25
      bing_tab_faq_answers
      26
      google_faq_questions
      27
      google_faq_answers
      28
      google_rich_snippet
      29
      google_search_result
      30
      indexedArray
      31
      total_images
      32
      total_videos
      33
      settings
      34
      url_current
      35
      menus
      36
      sidebar
      37
      i
      38
      __currentLoopData
      39
      loop
      40
      item
    • themes.DevBlog.panels.navbar (resources/views/themes/DevBlog/panels/navbar.blade.php)41blade
      Params
      0
      __env
      1
      app
      2
      errors
      3
      post
      4
      postContent
      5
      author
      6
      updated_at
      7
      bing_rich_snippet_text
      8
      bing_rich_snippet_link
      9
      bing_related_keywords
      10
      google_related_keywords
      11
      bing_news_title
      12
      bing_news_description
      13
      bing_videos
      14
      bing_images
      15
      bing_search_result_title
      16
      bing_search_result_description
      17
      bing_search_result_url
      18
      bing_paa_questions
      19
      bing_paa_answers
      20
      bing_slider_faq_questions
      21
      bing_slider_faq_answers
      22
      bing_pop_faq_questions
      23
      bing_pop_faq_answers
      24
      bing_tab_faq_questions
      25
      bing_tab_faq_answers
      26
      google_faq_questions
      27
      google_faq_answers
      28
      google_rich_snippet
      29
      google_search_result
      30
      indexedArray
      31
      total_images
      32
      total_videos
      33
      settings
      34
      url_current
      35
      menus
      36
      sidebar
      37
      i
      38
      __currentLoopData
      39
      loop
      40
      item
    • themes.DevBlog.panels.footer (resources/views/themes/DevBlog/panels/footer.blade.php)41blade
      Params
      0
      __env
      1
      app
      2
      errors
      3
      post
      4
      postContent
      5
      author
      6
      updated_at
      7
      bing_rich_snippet_text
      8
      bing_rich_snippet_link
      9
      bing_related_keywords
      10
      google_related_keywords
      11
      bing_news_title
      12
      bing_news_description
      13
      bing_videos
      14
      bing_images
      15
      bing_search_result_title
      16
      bing_search_result_description
      17
      bing_search_result_url
      18
      bing_paa_questions
      19
      bing_paa_answers
      20
      bing_slider_faq_questions
      21
      bing_slider_faq_answers
      22
      bing_pop_faq_questions
      23
      bing_pop_faq_answers
      24
      bing_tab_faq_questions
      25
      bing_tab_faq_answers
      26
      google_faq_questions
      27
      google_faq_answers
      28
      google_rich_snippet
      29
      google_search_result
      30
      indexedArray
      31
      total_images
      32
      total_videos
      33
      settings
      34
      url_current
      35
      menus
      36
      sidebar
      37
      i
      38
      __currentLoopData
      39
      loop
      40
      item
    • themes.DevBlog.panels.scripts (resources/views/themes/DevBlog/panels/scripts.blade.php)41blade
      Params
      0
      __env
      1
      app
      2
      errors
      3
      post
      4
      postContent
      5
      author
      6
      updated_at
      7
      bing_rich_snippet_text
      8
      bing_rich_snippet_link
      9
      bing_related_keywords
      10
      google_related_keywords
      11
      bing_news_title
      12
      bing_news_description
      13
      bing_videos
      14
      bing_images
      15
      bing_search_result_title
      16
      bing_search_result_description
      17
      bing_search_result_url
      18
      bing_paa_questions
      19
      bing_paa_answers
      20
      bing_slider_faq_questions
      21
      bing_slider_faq_answers
      22
      bing_pop_faq_questions
      23
      bing_pop_faq_answers
      24
      bing_tab_faq_questions
      25
      bing_tab_faq_answers
      26
      google_faq_questions
      27
      google_faq_answers
      28
      google_rich_snippet
      29
      google_search_result
      30
      indexedArray
      31
      total_images
      32
      total_videos
      33
      settings
      34
      url_current
      35
      menus
      36
      sidebar
      37
      i
      38
      __currentLoopData
      39
      loop
      40
      item
    uri
    GET {post}
    middleware
    web, checkdate
    as
    post.show
    controller
    App\Http\Controllers\Frontend\json_data\PostController@show
    namespace
    where
    file
    app/Http/Controllers/Frontend/json_data/PostController.php:18-166
    7 statements were executed1.24s
    • select * from `posts` where `published_at` <= '2025-06-13 02:05:23' and `slug` = 'samsung-front-load-washer-problems' and `posts`.`deleted_at` is null limit 1
      2.25ms/app/Providers/RouteServiceProvider.php:54receivinghelpdeskask
      Metadata
      Bindings
      • 0. 2025-06-13 02:05:23
      • 1. samsung-front-load-washer-problems
      Backtrace
      • 15. /app/Providers/RouteServiceProvider.php:54
      • 18. /vendor/laravel/framework/src/Illuminate/Routing/Router.php:842
      • 19. Route binding:39
      • 20. /vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php:167
      • 21. /vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php:78
    • select * from `json_post_contents` where `json_post_contents`.`post_id` = 39503 and `json_post_contents`.`post_id` is not null and `rewrite_id` = 0
      8.1msmiddleware::checkdate:30receivinghelpdeskask
      Metadata
      Bindings
      • 0. 39503
      • 1. 0
      Backtrace
      • 19. middleware::checkdate:30
      • 20. /vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php:167
      • 21. /vendor/laravel/jetstream/src/Http/Middleware/ShareInertiaData.php:61
      • 22. /vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php:167
      • 23. /vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php:50
    • select * from `nova_menu_menus` where `slug` = 'header' limit 1
      520μs/vendor/outl1ne/nova-menu-builder/src/helpers.php:32receivinghelpdeskask
      Metadata
      Bindings
      • 0. header
      Backtrace
      • 15. /vendor/outl1ne/nova-menu-builder/src/helpers.php:32
      • 17. /vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
      • 18. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45
      • 19. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:261
      • 20. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:205
    • select * from `nova_menu_menu_items` where `nova_menu_menu_items`.`menu_id` = 1 and `nova_menu_menu_items`.`menu_id` is not null and `parent_id` is null order by `parent_id` asc, `order` asc, `name` asc
      360μs/vendor/outl1ne/nova-menu-builder/src/Models/Menu.php:35receivinghelpdeskask
      Metadata
      Bindings
      • 0. 1
      Backtrace
      • 19. /vendor/outl1ne/nova-menu-builder/src/Models/Menu.php:35
      • 20. /vendor/outl1ne/nova-menu-builder/src/helpers.php:33
      • 22. /vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
      • 23. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45
      • 24. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:261
    • select * from `nova_menu_menu_items` where `nova_menu_menu_items`.`parent_id` in (1) order by `order` asc
      270μs/vendor/outl1ne/nova-menu-builder/src/Models/Menu.php:35receivinghelpdeskask
      Metadata
      Backtrace
      • 24. /vendor/outl1ne/nova-menu-builder/src/Models/Menu.php:35
      • 25. /vendor/outl1ne/nova-menu-builder/src/helpers.php:33
      • 27. /vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
      • 28. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45
      • 29. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:261
    • select `id`, `post_title`, `slug` from `posts` where `status` = 'publish' and `posts`.`deleted_at` is null order by RAND() limit 10
      1.23s/app/View/Composers/SidebarView.php:22receivinghelpdeskask
      Metadata
      Bindings
      • 0. publish
      Backtrace
      • 14. /app/View/Composers/SidebarView.php:22
      • 15. /app/View/Composers/SidebarView.php:12
      • 16. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:124
      • 17. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:162
      • 20. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:177
    • select * from `fake_users` where `fake_users`.`id` = 30780 limit 1
      690μsview::2dd102cf0462e89a4d4d8bc77355d767652bf9aa:15receivinghelpdeskask
      Metadata
      Bindings
      • 0. 30780
      Backtrace
      • 21. view::2dd102cf0462e89a4d4d8bc77355d767652bf9aa:15
      • 23. /vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:108
      • 24. /vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
      • 25. /vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69
      • 26. /vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:61
    App\Models\FakeUser
    1
    Outl1ne\MenuBuilder\Models\MenuItem
    1
    Outl1ne\MenuBuilder\Models\Menu
    1
    App\Models\JsonPostContent
    1
    App\Models\Post
    11
        _token
        jV2kCcCuXHoMH0OXJybM0T8Tni3thqPQHWuiStNx
        _previous
        array:1 [ "url" => "https://receivinghelpdesk.com/ask/samsung-front-load-washer-problems" ]
        _flash
        array:2 [ "old" => [] "new" => [] ]
        PHPDEBUGBAR_STACK_DATA
        []
        path_info
        /samsung-front-load-washer-problems
        status_code
        200
        
        status_text
        OK
        format
        html
        content_type
        text/html; charset=UTF-8
        request_query
        []
        
        request_request
        []
        
        request_headers
        0 of 0
        array:25 [ "cookie" => array:1 [ 0 => "_pk_id.64.7c30=07b00adc7308b004.1749760516.; _pk_ses.64.7c30=1; XSRF-TOKEN=eyJpdiI6IjN2VzhQSFE3T2ozSkw3bGtOTTVTOWc9PSIsInZhbHVlIjoidmhGV1JxV2RkTXRnYkMzejk5d0RpcTc0dmRjWWI2SkVreUNPRVdkeDhmK05GSWJBVlVFTGFxcXpmQm1pZ2c0Qjd4RXA5SVBTd2JKR0VrNzUzN3kzb0g5MldJOU0xZkZZMEdFYS9iUWhIQlIrMnhnZ1RwQlF4SG5xUmNPY0xyWG8iLCJtYWMiOiI4ODEwOGJiMjg4MmM0NjZiN2FmODgyMjY0NTE1ZWQxY2VlYjRmOTEyNjI1YmY0MmY4NDExYzRiNjAzMGNlZjZhIiwidGFnIjoiIn0%3D; askhelpdesk_session=eyJpdiI6IkNhelNveHR1ZWp1UHFiTmFKTDB6V3c9PSIsInZhbHVlIjoiUkQ4TEpKZHNGZUZHM1hCMEFSa0ZReFdOdU0zTGV5V0JSSmNMMW0yR3VoM3JCSkRFbC9WZXhhUlVzVVlFcXdGYmgzMHYxZ2sycmNNbUdlN0cxdjczOE83MmpsZ0R6K09wL0h0U25XcnpIUGZaRXNtODljL05WdUI3Sm5mOG5BMkEiLCJtYWMiOiIxOWFkZGViNzVjYTlkNzk1YzBmOTc2Y2ZkNTU5YjAwMGY3ZTA2NmQyNWM3ZjMyNzBiNWQxOTBlNDY1Y2JlMGM3IiwidGFnIjoiIn0%3D_pk_id.64.7c30=07b00adc7308b004.1749760516.; _pk_ses.64.7c30=1; XSRF-TOKEN=eyJpdiI6IjN2VzhQSFE3T2ozSkw3bGtOTTVTOWc9PSIsInZhbHVlIjoidmhGV1JxV2RkTXRnYkMzejk5d0Rpc" ] "cf-ipcountry" => array:1 [ 0 => "US" ] "cf-connecting-ip" => array:1 [ 0 => "216.73.216.37" ] "cdn-loop" => array:1 [ 0 => "cloudflare; loops=1" ] "sec-fetch-mode" => array:1 [ 0 => "navigate" ] "sec-fetch-site" => array:1 [ 0 => "none" ] "accept" => array:1 [ 0 => "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7" ] "user-agent" => array:1 [ 0 => "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)" ] "upgrade-insecure-requests" => array:1 [ 0 => "1" ] "sec-ch-ua-platform" => array:1 [ 0 => ""Windows"" ] "sec-ch-ua-mobile" => array:1 [ 0 => "?0" ] "sec-ch-ua" => array:1 [ 0 => ""Chromium";v="130", "HeadlessChrome";v="130", "Not?A_Brand";v="99"" ] "cache-control" => array:1 [ 0 => "no-cache" ] "pragma" => array:1 [ 0 => "no-cache" ] "accept-encoding" => array:1 [ 0 => "gzip, br" ] "cf-ray" => array:1 [ 0 => "94ec2265bbf6000c-ORD" ] "priority" => array:1 [ 0 => "u=0, i" ] "sec-fetch-dest" => array:1 [ 0 => "document" ] "sec-fetch-user" => array:1 [ 0 => "?1" ] "cf-visitor" => array:1 [ 0 => "{"scheme":"https"}" ] "connection" => array:1 [ 0 => "close" ] "x-forwarded-proto" => array:1 [ 0 => "https" ] "x-forwarded-for" => array:1 [ 0 => "216.73.216.37, 172.70.126.51" ] "x-server-addr" => array:1 [ 0 => "154.12.239.204" ] "host" => array:1 [ 0 => "receivinghelpdesk.com" ] ]
        request_server
        0 of 0
        array:56 [ "USER" => "runcloud" "HOME" => "/home/runcloud" "SCRIPT_NAME" => "/ask/index.php" "REQUEST_URI" => "/ask/samsung-front-load-washer-problems" "QUERY_STRING" => "" "REQUEST_METHOD" => "GET" "SERVER_PROTOCOL" => "HTTP/1.0" "GATEWAY_INTERFACE" => "CGI/1.1" "REDIRECT_URL" => "/ask/samsung-front-load-washer-problems" "REMOTE_PORT" => "40876" "SCRIPT_FILENAME" => "/home/runcloud/webapps/ReceivingHelpDesk/ask/index.php" "SERVER_ADMIN" => "you@example.com" "CONTEXT_DOCUMENT_ROOT" => "/home/runcloud/webapps/ReceivingHelpDesk/" "CONTEXT_PREFIX" => "" "REQUEST_SCHEME" => "http" "DOCUMENT_ROOT" => "/home/runcloud/webapps/ReceivingHelpDesk/" "REMOTE_ADDR" => "172.70.126.51" "SERVER_PORT" => "80" "SERVER_ADDR" => "127.0.0.1" "SERVER_NAME" => "receivinghelpdesk.com" "SERVER_SOFTWARE" => "Apache/2.4.63 (Unix) OpenSSL/1.1.1f" "SERVER_SIGNATURE" => "" "LD_LIBRARY_PATH" => "/RunCloud/Packages/apache2-rc/lib" "PATH" => "/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin" "HTTP_COOKIE" => "_pk_id.64.7c30=07b00adc7308b004.1749760516.; _pk_ses.64.7c30=1; XSRF-TOKEN=eyJpdiI6IjN2VzhQSFE3T2ozSkw3bGtOTTVTOWc9PSIsInZhbHVlIjoidmhGV1JxV2RkTXRnYkMzejk5d0RpcTc0dmRjWWI2SkVreUNPRVdkeDhmK05GSWJBVlVFTGFxcXpmQm1pZ2c0Qjd4RXA5SVBTd2JKR0VrNzUzN3kzb0g5MldJOU0xZkZZMEdFYS9iUWhIQlIrMnhnZ1RwQlF4SG5xUmNPY0xyWG8iLCJtYWMiOiI4ODEwOGJiMjg4MmM0NjZiN2FmODgyMjY0NTE1ZWQxY2VlYjRmOTEyNjI1YmY0MmY4NDExYzRiNjAzMGNlZjZhIiwidGFnIjoiIn0%3D; askhelpdesk_session=eyJpdiI6IkNhelNveHR1ZWp1UHFiTmFKTDB6V3c9PSIsInZhbHVlIjoiUkQ4TEpKZHNGZUZHM1hCMEFSa0ZReFdOdU0zTGV5V0JSSmNMMW0yR3VoM3JCSkRFbC9WZXhhUlVzVVlFcXdGYmgzMHYxZ2sycmNNbUdlN0cxdjczOE83MmpsZ0R6K09wL0h0U25XcnpIUGZaRXNtODljL05WdUI3Sm5mOG5BMkEiLCJtYWMiOiIxOWFkZGViNzVjYTlkNzk1YzBmOTc2Y2ZkNTU5YjAwMGY3ZTA2NmQyNWM3ZjMyNzBiNWQxOTBlNDY1Y2JlMGM3IiwidGFnIjoiIn0%3D_pk_id.64.7c30=07b00adc7308b004.1749760516.; _pk_ses.64.7c30=1; XSRF-TOKEN=eyJpdiI6IjN2VzhQSFE3T2ozSkw3bGtOTTVTOWc9PSIsInZhbHVlIjoidmhGV1JxV2RkTXRnYkMzejk5d0Rpc" "HTTP_CF_IPCOUNTRY" => "US" "HTTP_CF_CONNECTING_IP" => "216.73.216.37" "HTTP_CDN_LOOP" => "cloudflare; loops=1" "HTTP_SEC_FETCH_MODE" => "navigate" "HTTP_SEC_FETCH_SITE" => "none" "HTTP_ACCEPT" => "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7" "HTTP_USER_AGENT" => "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)" "HTTP_UPGRADE_INSECURE_REQUESTS" => "1" "HTTP_SEC_CH_UA_PLATFORM" => ""Windows"" "HTTP_SEC_CH_UA_MOBILE" => "?0" "HTTP_SEC_CH_UA" => ""Chromium";v="130", "HeadlessChrome";v="130", "Not?A_Brand";v="99"" "HTTP_CACHE_CONTROL" => "no-cache" "HTTP_PRAGMA" => "no-cache" "HTTP_ACCEPT_ENCODING" => "gzip, br" "HTTP_CF_RAY" => "94ec2265bbf6000c-ORD" "HTTP_PRIORITY" => "u=0, i" "HTTP_SEC_FETCH_DEST" => "document" "HTTP_SEC_FETCH_USER" => "?1" "HTTP_CF_VISITOR" => "{"scheme":"https"}" "HTTP_CONNECTION" => "close" "HTTP_X_FORWARDED_PROTO" => "https" "HTTP_X_FORWARDED_FOR" => "216.73.216.37, 172.70.126.51" "HTTP_X_SERVER_ADDR" => "154.12.239.204" "HTTP_HOST" => "receivinghelpdesk.com" "HTTPS" => "on" "REDIRECT_STATUS" => "200" "REDIRECT_HTTPS" => "on" "FCGI_ROLE" => "RESPONDER" "PHP_SELF" => "/ask/index.php" "REQUEST_TIME_FLOAT" => 1749760523.1746 "REQUEST_TIME" => 1749760523 ]
        request_cookies
        0 of 0
        array:4 [ "_pk_id_64_7c30" => null "_pk_ses_64_7c30" => null "XSRF-TOKEN" => "jV2kCcCuXHoMH0OXJybM0T8Tni3thqPQHWuiStNx" "askhelpdesk_session" => "6iImyDMKPRaDK6M95GfmhmTmHa8UiyQy0HtKh14X" ]
        response_headers
        0 of 0
        array:7 [ "content-type" => array:1 [ 0 => "text/html; charset=UTF-8" ] "cache-control" => array:1 [ 0 => "private, must-revalidate" ] "date" => array:1 [ 0 => "Thu, 12 Jun 2025 20:35:23 GMT" ] "pragma" => array:1 [ 0 => "no-cache" ] "expires" => array:1 [ 0 => -1 ] "set-cookie" => array:2 [ 0 => "XSRF-TOKEN=eyJpdiI6InA3TjVrTlpxeVNEa1EzSmk5NkRmWmc9PSIsInZhbHVlIjoidnRLVm4zZXJCVVI4bGE5ZktnV2daMUJiR0JndFUzd1QxZFBMSnVpQkxvNTFLU0RqK25XdlVCeVNiRS8zM1BJK0hZOXR6U1NNTmxSa2FzU3IwTG44S0s2c2NSZDVjQzE1SFBmdU5IN05EdVYrdGVneW9sUS9oT2ZuRXk5RVFBODIiLCJtYWMiOiJmYjQyZTZiZTIxNGZjZDk1MDkwNzhjMmNkMjU5NWY1NWM4NWQzZjI5MWM5YTQ1NzEwZDA4YTc3ODU3NjRlZGVhIiwidGFnIjoiIn0%3D; expires=Thu, 12-Jun-2025 22:35:24 GMT; Max-Age=7200; path=/; samesite=laxXSRF-TOKEN=eyJpdiI6InA3TjVrTlpxeVNEa1EzSmk5NkRmWmc9PSIsInZhbHVlIjoidnRLVm4zZXJCVVI4bGE5ZktnV2daMUJiR0JndFUzd1QxZFBMSnVpQkxvNTFLU0RqK25XdlVCeVNiRS8zM1BJK0hZOXR6U" 1 => "askhelpdesk_session=eyJpdiI6InIrVEo0M2VBZ2hDSG1Yek13SmcweHc9PSIsInZhbHVlIjoiZkJEK0VMRVF6QUNTVEZ4c1FXb0VMZ1BKREF3dy9pRU8ybWJsSkVORVVSUXlqN2pHemNwN2NVNmRNN01OUFl4dGRCZE93Q0lxZ1NQQzh4Yi9uNmtNMU50OXhmcXhXYmpjZEdlM2xkVm9iWjRSTm4wMWc2NDZRZzFjazhibW9QMWMiLCJtYWMiOiI2YmVhNmQ3ZTFjYzFkNzI4OGM0Y2NlMjRiYmZkMjE5ODA2MGJjZjdkNWViMTUxMDk5Y2ExYTc4ODg0OWNlNjEwIiwidGFnIjoiIn0%3D; expires=Thu, 12-Jun-2025 22:35:24 GMT; Max-Age=7200; path=/; httponly; samesite=laxaskhelpdesk_session=eyJpdiI6InIrVEo0M2VBZ2hDSG1Yek13SmcweHc9PSIsInZhbHVlIjoiZkJEK0VMRVF6QUNTVEZ4c1FXb0VMZ1BKREF3dy9pRU8ybWJsSkVORVVSUXlqN2pHemNwN2NVNmRNN01OUFl4" ] "Set-Cookie" => array:2 [ 0 => "XSRF-TOKEN=eyJpdiI6InA3TjVrTlpxeVNEa1EzSmk5NkRmWmc9PSIsInZhbHVlIjoidnRLVm4zZXJCVVI4bGE5ZktnV2daMUJiR0JndFUzd1QxZFBMSnVpQkxvNTFLU0RqK25XdlVCeVNiRS8zM1BJK0hZOXR6U1NNTmxSa2FzU3IwTG44S0s2c2NSZDVjQzE1SFBmdU5IN05EdVYrdGVneW9sUS9oT2ZuRXk5RVFBODIiLCJtYWMiOiJmYjQyZTZiZTIxNGZjZDk1MDkwNzhjMmNkMjU5NWY1NWM4NWQzZjI5MWM5YTQ1NzEwZDA4YTc3ODU3NjRlZGVhIiwidGFnIjoiIn0%3D; expires=Thu, 12-Jun-2025 22:35:24 GMT; path=/XSRF-TOKEN=eyJpdiI6InA3TjVrTlpxeVNEa1EzSmk5NkRmWmc9PSIsInZhbHVlIjoidnRLVm4zZXJCVVI4bGE5ZktnV2daMUJiR0JndFUzd1QxZFBMSnVpQkxvNTFLU0RqK25XdlVCeVNiRS8zM1BJK0hZOXR6U" 1 => "askhelpdesk_session=eyJpdiI6InIrVEo0M2VBZ2hDSG1Yek13SmcweHc9PSIsInZhbHVlIjoiZkJEK0VMRVF6QUNTVEZ4c1FXb0VMZ1BKREF3dy9pRU8ybWJsSkVORVVSUXlqN2pHemNwN2NVNmRNN01OUFl4dGRCZE93Q0lxZ1NQQzh4Yi9uNmtNMU50OXhmcXhXYmpjZEdlM2xkVm9iWjRSTm4wMWc2NDZRZzFjazhibW9QMWMiLCJtYWMiOiI2YmVhNmQ3ZTFjYzFkNzI4OGM0Y2NlMjRiYmZkMjE5ODA2MGJjZjdkNWViMTUxMDk5Y2ExYTc4ODg0OWNlNjEwIiwidGFnIjoiIn0%3D; expires=Thu, 12-Jun-2025 22:35:24 GMT; path=/; httponlyaskhelpdesk_session=eyJpdiI6InIrVEo0M2VBZ2hDSG1Yek13SmcweHc9PSIsInZhbHVlIjoiZkJEK0VMRVF6QUNTVEZ4c1FXb0VMZ1BKREF3dy9pRU8ybWJsSkVORVVSUXlqN2pHemNwN2NVNmRNN01OUFl4" ] ]
        session_attributes
        0 of 0
        array:4 [ "_token" => "jV2kCcCuXHoMH0OXJybM0T8Tni3thqPQHWuiStNx" "_previous" => array:1 [ "url" => "https://receivinghelpdesk.com/ask/samsung-front-load-washer-problems" ] "_flash" => array:2 [ "old" => [] "new" => [] ] "PHPDEBUGBAR_STACK_DATA" => [] ]