Here at Safelite, we work closely with Allstate to file your claim and verify coverage, but the total amount of your out-of-pocket cost may vary. The amount you owe will depend on the extent of your glass damage, where it is located, your vehicle make and model, and other factors. Working together to serve you better
Full Answer
What payment options does Safelite offer?
Safelite offers multiple payment options including cash, checks, Visa, MasterCard, Discover and American Express. Do I need to contact my agent or insurance company before I contact Safelite? No, we can do that for you.
What do I need to know about insurance coverage for Safelite?
A Safelite representative will be happy to help you with your questions regarding insurance coverage. Contact your agent and/or insurance provider or refer to your insurance policy to confirm your specific coverage. What if my deductible is the same or more than the auto glass service? You can pay for the work yourself.
How do I get Safelite approval for my pricing?
Contact [email protected] Submit W-9 forms and changes to your shop's name, address and profile at [email protected] Submit proof-of-purchase documents or ADAS recalibration documents to [email protected]
Does Safelite offer discounts on glass replacement?
Replace *Offer valid only for auto glass replacement when scheduling on safelite.com ; not valid on insurance claims or commercial/fleet services. Multiple promotional discounts cannot be added to one order. Offer subject to change.
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Does Safelite give cash back?
Exclusions: Cash Back is only available on windshield replacements. Cash Back is not available on windshield repairs, replacement insurance, repair insurance, cancellations or warranties. Special Terms: Cash Back will be posted upon completion of Safelite services.
Is Safelite worth the money?
Is Safelite reputable? Yes, Safelite is a reputable auto glass company with a history that spans over 70 years. The company has an A+ rating with accreditation from the BBB. Safelite reviews from customers are mixed depending on the location–some stores receive high ratings on local review sites while others don't.
Is Safelite work guaranteed?
Do you offer a guarantee on your work? Yes, we offer a national warranty on our products and craftsmanship, guaranteed for as long as you own or lease your vehicle.
Does Safelite calibrate?
If you need a windshield replacement, Safelite will replace your windshield and recalibrate your forward-facing front camera.
Who is Safelite competitor?
Safelite AutoGlass competitors include Amazon, Walmart, AutoZone, Avis Budget Group and COOPER TIRE AND RUBBER CO..
Does Safelite use OEM?
Safelite manufactures their own windshields but are not considered an Original Equipment Manufacturer (OEM). This means they do not have legal permission to manufacture windshields to the exact specifications as the original (thickness, contour, shade, etc).
How do I use Safelite warranty?
If you have a problem that is covered by this warranty, you may contact any of our stores, call or text Toll Free at 1-866-212-5457, or schedule warranty work online at MySafelite.com and we will replace or repair the warranted product or correct the defective workmanship without charge at a mutually agreed upon time.
How long should you wait to drive after getting a new windshield?
In many cases, windshield repairs can be performed in 30 minutes or less. Windshield replacements will often take 60 minutes or less; however, we recommend that you do not drive the vehicle for at least one hour after service is completed.
What is a stress crack in a windshield?
Stress cracks occur when surrounding conditions cause a windshield to breaks. Nothing has to hit the windshield for these fractures to open. They occur when the windshield cannot withstand certain environmental conditions it experiences.
What happens if you don't calibrate windshield?
The calibration process will adjust and test all of the cameras and sensors on the windshield. This is to ensure everything is functioning properly after the windshield has been replaced. Without calibration, the ADAS features can malfunction, which can result in an accident.
Do I need to recalibrate my ADAS If I replace my windshield?
Yes, you should always have your ADAS (Advanced Driver Assistance System) re-calibrated after replacing your windshield. ADAS cameras control such systems as blind spot monitors, collision avoidance systems, driver drowsiness detection, and lane departure systems.
How much does a windshield calibration cost?
Generally an aftermarket OEM windshield will run you somewhere between $250.00 and $500.00 depending on the features, and the calibration can cost as much as $1200.00 if completed by the dealer.
How long is Safelite glass warranty good for?
Under our nationwide lifetime warranty, automotive glass is warranted against defects in material or workmanship for as long as you own the vehicle in which the glass is installed so long as such defects are brought to the attention of Safelite within 30 days of your discovery of a defect.
How long does a car recalibration last?
Where we perform a recalibration, it is guaranteed for one year after recalibration or until the next recalibration event, whichever occurs first. A recalibration event is defined by your vehicle manufacturer and includes things such as a vehicle collision, windshield replacement, disconnection or removal of the camera, and vehicle re-alignment. Please refer to your owner's manual. If you experience a recalibration event, you should not rely on your advanced safety systems until recalibration is performed by a qualified recalibration specialist. Please drive carefully at all times and do not rely solely on advanced safety systems to keep you safe on the road.
Is Safelite liable for damage?
In these cases, Safelite is not responsible for any associated damage. In addition, damage not involving defective workmanship or materials is expressly excluded from coverage under this warranty. In no event shall the manufacturer or vendor be liable for incidental or consequential damages.
Does Safelite cover rust?
This warranty does not cover leaks, stress cracks, or related damage in connection with installations to vehicles having damage or rust on the pinch weld. Safelite will use commercially reasonable efforts to advise you of the existence of such damage or rust prior to removal of existing glass; however, it is often not possible to do this.
Should you rely on advanced safety systems for recalibration?
If you experience a recalibration event, you should not rely on your advanced safety systems until recalibration is performed by a qualified recalibration specialist. Please drive carefully at all times and do not rely solely on advanced safety systems to keep you safe on the road.
Does Safelite cover consequential damages?
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This Safelite auto glass warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
Contact us
For invoicing, payment status and general questions contact Shop Care at [email protected]
Guides and forms
Below you will find an ever expanding library of resources designed to streamline your interactions with our various programs. We're always seeking new ways to provide assistance, so please check back frequently for new documents and details.