Got a complaint? No problem! Call their national phone line (888-212-5457) as may times as you want -- their cheerful automated system will walk you through a handy multilayered menu and then happily report that they can't take your call. Want to speak to a real person? Try sending an email to the entire leadership team: thomas.feeney at safelite.com
How to contact Safelite?
Website/ Application Question:
- 1M ago “To see if my application was submitted”
- 1M ago “Application complications”
- 4M ago “My application for a remote customer service”
Does Safelite give AAA discount?
AAA Members save 10% on any auto glass repair or replacement from any Safelite AutoGlass repair facility or mobile service. One of the most beloved perks of AAA Membership—besides being rescued roadside, of course—is the variety of discounts your AAA card lets you access.
Is Safelite reputable?
Yes, Safelite is a reputable auto glass company with a history that spans over 70 years. The company has an A+ rating with accreditation from the BBB. Safelite reviews from customers are mixed depending on the location–some stores receive high ratings on local review sites while others don’t.
Is Safelite good glass quality?
The company offers aftermarket replacement products with the exception of Safelite OEM glass. The Safelite glass quality is generally satisfactory, though. When it comes to OEM glass vs Safelite, you have better assurance of almost par Safelite windshield quality with the original glass, but not necessarily at 100%.
Does Safelite give refunds?
Fees and Payment; No Refunds.
Is Safelite worth the money?
Bottom Line On Safelite AutoGlass: 4.5 Stars After a thorough Safelite review, we rate the company 4.5 out of 5.0 stars overall. Safelite has a strong reputation as a nationwide auto glass company, and its mobile service makes repairs convenient. Pricing is transparent, and customer service is reliable in most cases.
Where is Safelite AutoGlass headquarters?
Columbus, OHSafelite / Headquarters
Who owns Safelite auto glass?
BelronSafelite / Parent organizationBelron is a vehicle glass repair and replacement group operating worldwide across 34 countries and employing over 25,000 people. Wikipedia
Who is Safelite competitor?
Safelite's top competitors include Driven Brands, Monro, Dent Wizard and Gerber. Safelite is a company that provides vehicle glass repair services. Driven Brands is an automotive services company. Monro provides automotive undercar repair, and tire sales and services.
What does Safelite use to repair chips?
0:000:29Safelite Windshield Chip Repair Explained by Technician RayYouTubeStart of suggested clipEnd of suggested clipBut not if we repair the chip first with safe lights exclusive resin it feels the tiniest cracks itMoreBut not if we repair the chip first with safe lights exclusive resin it feels the tiniest cracks it bonds stronger lasts longer than other resins.
Who did Safelite buyout?
2 TruRoad. A little more than a year after merging JN Phillips and Techna Glass to form the nation's “second largest automotive glass and claims-management company,” CenterOak Partners announced it had sold that No.
Who is the CEO of Safelite?
Thomas M. Feeney (Jul 1, 2008–)Safelite / CEO
Who owns AutoGlass?
BelronAutoglass / Parent organization
What is AutoGlass called in the USA?
Belron® Group S.A. is the home of many of the world's leading brand names in the vehicle glass and replacement industry, including Carglass® across Europe, O'Brien® in Australia and Safelite® in the US.
What is Safelite called in Canada?
Belron Canada Inc.Belron operates similar companies in other countries, including Carglass in most of Europe, Autoglass in Britain and Ireland, Lebeau and Speedy Glass (Belron Canada Inc.) in Canada, O'Brien in Australia, and Smith & Smith in New Zealand.
Are Safelite locations franchises?
The only issue is that Safelite does not currently offer any franchising opportunities at this time. All of their shops are owned internally and all of their technicians are managed by the organization.
What is Safelite AutoGlass's Facebook?
Connect with Safelite AutoGlass via Facebook at Safelite AutoGlass
What is Safelite AutoGlass's Twitter?
Follow Safelite AutoGlass on Twitter at Safelite AutoGlass
What is Safelite AutoGlass's YouTube?
Like, share & subscribe to Safelite AutoGlass on YouTube at Safelite AutoGlass
What is Safelite AutoGlass's LinkedIn?
See Safelite AutoGlass's portfolio on LinkedIn at Safelite AutoGlass
Is the windshield company good?
The company is great. They go above and beyond. Help you out to get windshield out in your car. They do good job. No leak after put in. They lot better than dealership to help you out when you need to come out. Fast service.
Does Safelite Autoglass have a mask?
I contacted Safelite AutoGlass to repair a chip on my car's front windshield. Everything was great except that the installer did not have on a mask and wore no gloves when clearly they stated that their technicians will wear a mask and gloves. I was very disappointed by that.
Safelite AutoGlass - Damage front passenger seat
Took vehicle to safelite to have windshield replaced. They damage front passenger seat and are avoiding solving problem. 2013 subaru outback, Date of damage of passenger seat : 01-28-2022 Invoice # [protected] Location: 4420 technology dr Fremont, ca 94538 [protected] Can reach customer at [protected]
Safelite AutoGlass - Windshield crack repair
Tech came to repair my windshield chip, the machine broke and could not do the repair, told him that my concern that the windshield would crack. He assured me that it would not crack. Next day the window cracked. Called and they told me that he should not tell me that. Safelite offered me a discount. Not fair in my opinion.
Safelite AutoGlass - No show for tech
My name is William Vinzant. I had an appointment scheduled for today. They never came OR CALLED TO TELL ME. SOMEONE CANCELED THE ORDER. SHOULDN'T SOMEONE HAVE CALLED ME?? We were supposed to leave on a trip tomorrow. now we have to find someone else. Its a shame because you have done 2 other windshields and did great.
Do not use safelite. Ever
I wouldn’t recommend safelite to anyone! I needed my rear windshield replaced and decided to use safelite. They scheduled me on the following Monday to come replace the glass. They called me that Monday and said my glass didn’t come in and would have to reschedule.
Sadja is an amazing tech
Sadja is an amazing tech. So friendly and did an incredible job. If you need any replacement services, I would highly recommend Sadja. 5 out of 5 stars.
I got lucky I went elsewhere
I got lucky. Safelite kept changing the estimate and it was just below my deductible. The wait was long. I went to a five star rated local father and son. It was less than half the price (Allegro in Aurora) Not fancy but good people and good price. Poor but proud.
Small chip repair and full windshield replacement
I had a small chip repaired in order to prevent the windshield from cracking. Less than a year later, the small chip cracked across my entire windshield. In order to replace the now cracked windshield, Safelite wanted to charge me double what I was able to find locally. I recommend considering local options before working with Safelite.
Bad communication
I made a appointment 2 weeks ahead of time. In order to replace my Windshield in my 2021 Subaru Ascent. They Called me 30 Minutes ahead of the 10:00 Appointment time to tell me the parts were not in. I had driven 1.5 hours to be there by 10:00 and was sitting down the street drinking coffee so I would not be late.
They did a crummy job!
The windshield on my car was replaced by Safelite AutoGlass several months back and I've finally decided to get around to writing a review because the current situation has continued to eat at me.
Scammers
When you call, no matter what you call about, they tell you go online and the recording hangs up. You get online and you can't look anything up. You have to make an appointment and not know if you have to pay for a warranty issue or not.
Overview
Safelite has a consumer rating of 1.8 stars from 10 reviews indicating that most customers are generally dissatisfied with their purchases. Safelite ranks 362nd among Auto Parts sites.
Reviews (10)
The whole process from start to finish was absolutely awesome. It was painless and quick---which I really needed after being traumatized by a vandalizing incident which claimed my windshield and passenger window. The guys at the shop were professional yet friendly. A wonderful experience all the way around!
About the business
If you have a broken windshield you need a repair or replacement. Trust America's auto glass experts at Safelite?. Book an appointment with our technicians.
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