What is it like to work at Safelite?
Working with Safelite it feels like back to elementary school. Management they lie all the time. The job is not bad. Let’s say this if management likes you and treats you like their puppets you be fine you can get away with things. But if you not their favorite you will be suffering they will make your job miserable. Was this review helpful?
Who is Safelite AutoGlass?
Founded in Wichita, Kansas in 1947, the Safelite family of brands consists of multiple strategic business units that work together to deliver our People Powered, Customer Driven Safelite experience. Safelite® AutoGlass operates more than 7,900 MobileGlassShops™ and over 720 stores in all 50 states.
What does a processing support representative do at Safelite?
Claims Processing Support Representative is an onsite customer support role at Safelite. You will train and work in a safety conscious environment where the use… Does this position interest you?
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About the job
The technician position (along with our repair and recalibration specialists) is the entry point into the world of auto glass repair and replacement. This exciting career opportunity includes a paid training program that teaches you everything you need to perform windshield repairs and replacements.
Do I have what it takes to become an auto glass technician?
Of course! Our technicians come from all types of backgrounds, and most started with little to no experience. If you're naturally curious and have a customer service-oriented mindset, we would be happy to teach you the technical skills needed to succeed at Safelite.
What are the tasks and opportunities for Safelite technicians?
Learn to replace & repair windshields and other auto glass following Safelite's installation standards. Trainings are guided by experienced technicians and Safelite leaders.
Who can be a customer service representative at Safelite?
Our CSRs and Customer Advocates come from various professional backgrounds and bring their problem-solving skills to Safelite. If that sounds like you, we’re happy to find the right position for you!
Why work at Safelite?
Answer incoming phone calls and emails from customers, policyholders, insurance agents, and/or auto glass shops.
Why work at Safelite?
Our people come first. We hire smart, talented associates and give them what they need to succeed and grow. It's this philosophy and commitment that drives our culture.
Jobs
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Salaries
Salary estimated from 1.9K employees, users, and past and present job advertisements on Indeed.
Benefits
Employees at Safelite AutoGlass have reported receiving these benefits. They will vary by role and location.
Questions and answers
People have asked 290 questions about working at Safelite AutoGlass. See the answers, explore popular topics and discover unique insights from Safelite AutoGlass employees.
Interview insights
Insights from 473 Indeed users who have interviewed with Safelite AutoGlass within the last 5 years.
What's being discussed at Safelite AutoGlass?
Explore skills and training, pay raises and promotions and management and culture.
Regional HR Business Partner - California
This is a remote/work-from-home position supporting a Safelite's California region in Safelite's field organization. Safelite will be unlike any place you've ever worked.
Customer Service Representative - Remote
CSRs at Safelite Solutions make over 13 million connections for our customers and partners each year. Accessibility: Upon request and consistent with applicable laws, Safelite will provide reasonable accommodations to individuals who need assistance in the application/hiring process.
Auto Glass Installation Technician Trainee
The Technician Trainee role is Safelite s entry level preview into the world of vehicle glass repair and replacement. Learn to replace & repair vehicle glass (in the classroom and hands on) with a focus on the Safelite s installation standards under the guidance of experienced technicians and Safelite leaders.
Auto Glass Installation Technician Trainee
The Technician Trainee role is Safelite's entry level preview into the world of vehicle glass repair and replacement. Learn to replace & repair vehicle glass (in the classroom and hands on) with a focus on the Safelite's installation standards under the guidance of experienced technicians and Safelite leaders.
Assistant Store Manager
Accessibility: Upon request and consistent with applicable laws, Safelite will provide reasonable accommodations to individuals who need assistance in the application/hiring process. Privacy: To review and consider your application, Safelite collects personal information.
Auto Glass Installation Technician Trainee
At the front line of the Safelite experience, the Auto Glass Technician is an entrepreneurial, hands-on professional that leverages their Safelite training, industry-leading tools and technology to complete repairs, replacements and recalibrations in the shop and on the go with our Mobile Glass Shop offerings.
Auto Glass Repair Specialist
Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
Customer Service Rep - Work Remotely
The Customer Service Representative is an important first point of contact for many of our customers and insurance partners across the country.
Auto Glass Installation Tech Trainee
If you’re naturally curious and have a customer service mindset, we’ll teach you the rest.
Auto Glass Installation Technician Trainee
If you’re naturally curious and have a customer service mindset, we’ll teach you the rest.
Auto Glass Installation Technician
If you’re naturally curious and have a customer service mindset, we’ll teach you the rest.
AutoGlass Installation Technician
At the front line of the Safelite experience, the Auto Glass Technician is an entrepreneurial, hands-on professional that leverages their Safelite training,…
Auto Glass Installation Technician Trainee Odessa TX
If you’re naturally curious and have a customer service mindset, we’ll teach you the rest.
Recruiter I
The Talent Acquisition (TA) Recruiter partners closely with hiring managers, TA leaders and HR business partners to understand staffing needs and develop,…
Good place to work
Safelite is a good place to work with competitive pay. They are family friendly. Bonuses are nice. If you want to succeed, they will help you. Company vehicle and all.
Official response from Safelite AutoGlass
Thanks so much for taking the time to review us - we're glad it was a positive experience for you! While we're sad to see you're no longer here, we hope you'll stay in touch.
somewhat decent place to work
this job is very easy, anybody could do it honestly, but the system problems don’t make it easy at all. i’ve had problems since i started here and they still to this day aren’t fixed. i’m currently actively seeking another job because i honestly feel my problems and other peoples problems will never get fixed.
Great place to be a CSR, horrible place to be a supervisor
We are overworked and underpaid. They are piling more and more work on us, but we get no help, no training and no support. Management is completely out of touch.
Upper management positions are scapegoats
Hard work is not rewarded and staff is not knowledgeable. You will be overworked and overwhelmed but expected to give 100%. Training should be more extensive at all levels but it's not. It's either sink or swim.
Okay workplace
Good pay but can be very stressful at times. Lots of angry customers. If you aren’t much of a social person or can’t handles angry people this job isn’t for you.
good place to work at if you like lots of work
consistant work especially summers and good pay just gotta deal with customers at times but overall good. Would recommend if you like to work with your hands