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Full Answer
Is Safelite good glass quality?
The company offers aftermarket replacement products with the exception of Safelite OEM glass. The Safelite glass quality is generally satisfactory, though. When it comes to OEM glass vs Safelite, you have better assurance of almost par Safelite windshield quality with the original glass, but not necessarily at 100%.
Does Safelite use quality glass?
The quality of the materials that we use At Safelite ®, we only use auto glass manufactured to the same standard as your original glass, (known as OEM or OEE standard). The quality of our Safelite ® technicians Safelite AutoGlass ® only employs auto glass repair experts who complete our extensive classroom and hands-on training.
Is Safelite reputable?
Yes, Safelite is a reputable auto glass company with a history that spans over 70 years. The company has an A+ rating with accreditation from the BBB. Safelite reviews from customers are mixed depending on the location–some stores receive high ratings on local review sites while others don’t.
Does Safelite give AAA discount?
AAA Members save 10% on any auto glass repair or replacement from any Safelite AutoGlass repair facility or mobile service. One of the most beloved perks of AAA Membership—besides being rescued roadside, of course—is the variety of discounts your AAA card lets you access.
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Does Safelite give refunds?
Fees and Payment; No Refunds.
Is Safelite worth the money?
Is Safelite reputable? Yes, Safelite is a reputable auto glass company with a history that spans over 70 years. The company has an A+ rating with accreditation from the BBB. Safelite reviews from customers are mixed depending on the location–some stores receive high ratings on local review sites while others don't.
Is Safelite work guaranteed?
Do you offer a guarantee on your work? Yes, we offer a national warranty on our products and craftsmanship, guaranteed for as long as you own or lease your vehicle.
Where is Safelite Autoglass headquarters?
Columbus, OHSafelite / Headquarters
Who is Safelite competitor?
Safelite AutoGlass competitors include Amazon, Walmart, AutoZone, Avis Budget Group and COOPER TIRE AND RUBBER CO..
Does Safelite use OEM glass?
Original Equipment Equivalent (OEE) auto glass is made to the same standards, but by a different manufacturer. Our customers can choose OEM or OEE prior to service.
How do I use Safelite warranty?
If you have a problem that is covered by this warranty, you may contact any of our stores, call or text Toll Free at 1-866-212-5457, or schedule warranty work online at MySafelite.com and we will replace or repair the warranted product or correct the defective workmanship without charge at a mutually agreed upon time.
Does Safelite calibrate?
If you need a windshield replacement, Safelite will replace your windshield and recalibrate your forward-facing front camera.
How long should you wait to drive after getting a new windshield?
Windshield replacements will often take 60 minutes or less; however, we recommend that you do not drive the vehicle for at least one hour after service is completed.
What company owns Safelite?
BelronSafelite / Parent organizationBelron is a vehicle glass repair and replacement group operating worldwide across 34 countries and employing over 25,000 people. Wikipedia
Who manufactures windshields for Safelite?
7, 2013 - AGC Automotive Americas, an industry leader and innovator in glass technologies, has entered into a license agreement with Safelite® Glass Corp., which allows Safelite to manufacture, distribute and sell replacement windshields under the AP Technoglass brand.
Who did Safelite buyout?
2 TruRoad. A little more than a year after merging JN Phillips and Techna Glass to form the nation's “second largest automotive glass and claims-management company,” CenterOak Partners announced it had sold that No.
Safelite AutoGlass - Chip in my windshield
I set up a appointment for my windshield to be repaired on line through the safelite autoglass website. The guy showed up at my work place to fix the chip. He didn't even come find me before he...
Safelite AutoGlass - Windshield
After making arrangements to have my windshield be replaced I was given a price by Safelite of $599. The sent several messages reminding me of my appointment today at 10 am. While driving to my appointment I get a call from them telling me they had given me the wrong price. Instead of $599 it would be $1100. I told them to cancel the appointment.
Safelite AutoGlass - Safety and airbag sensors going off, chipped pcm, windshield wipers on wrong, overhead rear view window loose button
My Pristine car went in to have a cracked windshield replaced. My husband sat there with it for over 5 hours when originally told 3 hours. He was given the bill, and told the delay was due to...
Safelite AutoGlass - The windshield installed is defective
After only 5 weeks and the mildest winter in the Pocono Mountains ever my windshield is litered with what looks like small cracks. I bought this car in May of 2019, drove over 30K since that date...
Safelite AutoGlass - employment practices
I was an excellent employee of your company for two months. I did whatever I was told and had no performance complaints from customers or management. Unfortunately, just before my 60 days rolled...
Safelite AutoGlass - reimbursement of the windshield by subaru was not received by safelite autoglass
A few months ago I received a partial reimbursement for my windshield replacement. It included a full value windshield and labor, but did not include the propriety windshield "EyeSight" recalibration...
Safelite AutoGlass - additional expense due to technicians shortcut
I'm resending this complaint with all the photos as evidence. Mr Ferstl, Justin.J from the local office could not see my point and was not able to help in any way. So, ... I had my truck service by...
Do not use safelite. Ever
I wouldn’t recommend safelite to anyone! I needed my rear windshield replaced and decided to use safelite. They scheduled me on the following Monday to come replace the glass. They called me that Monday and said my glass didn’t come in and would have to reschedule.
Sadja is an amazing tech
Sadja is an amazing tech. So friendly and did an incredible job. If you need any replacement services, I would highly recommend Sadja. 5 out of 5 stars.
I got lucky I went elsewhere
I got lucky. Safelite kept changing the estimate and it was just below my deductible. The wait was long. I went to a five star rated local father and son. It was less than half the price (Allegro in Aurora) Not fancy but good people and good price. Poor but proud.
Small chip repair and full windshield replacement
I had a small chip repaired in order to prevent the windshield from cracking. Less than a year later, the small chip cracked across my entire windshield. In order to replace the now cracked windshield, Safelite wanted to charge me double what I was able to find locally. I recommend considering local options before working with Safelite.
Bad communication
I made a appointment 2 weeks ahead of time. In order to replace my Windshield in my 2021 Subaru Ascent. They Called me 30 Minutes ahead of the 10:00 Appointment time to tell me the parts were not in. I had driven 1.5 hours to be there by 10:00 and was sitting down the street drinking coffee so I would not be late.
They did a crummy job!
The windshield on my car was replaced by Safelite AutoGlass several months back and I've finally decided to get around to writing a review because the current situation has continued to eat at me.
Scammers
When you call, no matter what you call about, they tell you go online and the recording hangs up. You get online and you can't look anything up. You have to make an appointment and not know if you have to pay for a warranty issue or not.