Turn off Wi-Fi to make sure you're using the T-Mobile network. Set the device Network mode to Auto. Remove any cases or covers from the device. (Apple only) Reset network settings (select Settings > General > Reset > Reset Network Settings) and verify the T-Mobile Carrier Settings are up-to-date.
Full Answer
Why is my T Mobile service not working?
The Barclays mobile banking app is down for thousands of users this morning, with no update from the bank yet as to when it will be working again. More than 2000 users have reported issues with the app to the service ... Can’t see any of my accounts ...
Why is T Mobile not working?
- Google Pixel, Moto G7: *#*#72786#*#*
- Nexus 5, Nexus 6, Moto G5: #*#*72786# #
- Other Android phones: ##72786#
Is T Mobile a good phone service?
With Project 10Million, a $10.7 billion investment by T-Mobile to help close the Homework Gap, the Un-carrier offers free internet service and free mobile hotspots to under-connected households with eligible school-aged children, aiming to reach up to 10 million eligible households over five years.
What is the problem with T Mobile?
T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.
How do I restore my T-Mobile service?
Suspend or restore your lineFrom the T-Mobile app home screen.Select the Account tab.Select the line you need to update.Choose either Report lost or stolen or Suspend a line temporarily, depending on the type of suspension you need.Follow the on-screen steps to suspend or restore your line.
How do I reactivate my T?
How to Reactivate a T-Mobile SIM Card by PhoneCall the T-Mobile customer service line. Call the T-Mobile customer service line. ... Customer service representative. ... Tell the customer service rep you want to reactivate your SIM card. ... Select a phone number. ... Provide payment information. ... Make a test call.
Why has my T-Mobile service been suspended?
Anytime your account is past due, your service may be partially suspended. If the balance on your account remains unpaid, a full suspension may occur. A $20 account restoration fee will be charged per line plus taxes, due at time of restoration, if your account is partially or fully suspended.
What happens if you don't pay your T-Mobile bill?
If you don't pay your mobile phone contract, your account will go into arrears. Your mobile provider could cut your phone off so you're unable to make or receive calls. If you don't take steps to deal with the debt, your account will default and the contract will be cancelled.
Can you reactivate a deactivated SIM card?
Is it possible to reactivate my SIM? Once a SIM card has been deactivated, it's not possible to reactivate it. Moreover, deactivating the SIM card returns the phone number associated with it to the pool of available phone numbers. It is therefore impossible to keep the phone number associated with a deactivated SIM.
Can I reactivate my old phone number T-Mobile?
We do actually have a way of requesting your old number back depending on how long ago you had it changed. Just Contact Us when you have some time and let them know you want your old number back.
Can I text if my service is suspended?
Suspending service means your phone will no longer connect to your carrier's network, and you cannot make any calls or send texts. It's not a permanent solution as most carriers limit the length of suspension to a few months, after which service resumes automatically and you're back to being charged your full rate.
How do I pay my T-Mobile bill after cancellation?
Final payment can be made via:Online at t-mobile.com/guestpay (you'll need your account number – located at the top right corner of your bill)T-Mobile store.Mail (Address details are on the Pay your T-Mobile bill page)Call 1-877-453-1304.
How do I fix a suspended SIM card?
Remove the SIM card from the handset.Write down the numbers that are printed on the SIM card. ...Contact your wireless provider to activate your SIM card. ...Give the IMEI number and SIM card number to your customer service agent.Put the SIM card back into your phone and replace the battery and cover.
Does a promise to pay restore service?
A promise to pay does not restore service. The past due balance does have to be paid for that to happen.
What is the grace period for T-Mobile billing?
Your account can be less than 30 days past the due date to initiate a payment arrangement but if it's 31+ days past due, you may be required to pay a portion of your past due balance.
Can a phone be blacklisted for non-payment?
Phones get blacklisted if they are reported lost or stolen, and in some cases for non-payment of carrier financing plans. You can see if your phone is blacklisted by contacting your carrier or using any ESN/IMEI checker.
Why is my AT&T service suspended?
The most common reasons for getting your AT&T account suspended are: AT&T Acceptable Use Policy violations. Going over the AT&T data limit. Lost and stolen AT&T device.
Why is my AT&T SIM card not working?
If your SIM has ever worked on your device, one action that may help is to power cycle your device which is to power it off for several seconds then powering it on again. This will reconnect your device to the network and can help resolve your experience. To learn how to do just that, visit our Device Support Center.
How do I activate an old Iphone AT&T?
How to Activate an Old AT&T PhoneCheck that the phone is in working condition. ... Dial *#06# from the cell phone. ... Contact AT&T consumer sales at 888-333-6651 or visit the AT&T's Store Locator at att.com/storelocator/ to find the branch nearest you. ... Tell the representative that you would like to activate a new line.More items...
Can you reactivate SIM card online?
Some carriers may allow you to reactivate your SIM card online, using their usual activation screen. You usually need two specific numbers before you start: The 19-digit identification number that's written on your SIM card itself and your phone's IMEI number, which is a sort of electronic serial number.
What to do if your phone has no signal?
If the phone still has no signal bars or shows a "no service" error after you've worked through these troubleshooting steps, contact us from a device that does have service, or visit a T-Mobile retail store.
Is T Mobile network available?
T-Mobile network is not available: The problem is likely no coverage. If the coverage map showed good coverage, perform a master reset. T-Mobile network is available but cannot connect: We'll need to check your SIM card when you contact us. Network selection gets stuck or gives error: Perform a master reset.
Return to a T-Mobile store
You can return the device to a store only if you haven't started a return order yet. If you cancelled, ported out, or began a return with Customer Care, then your return has been started and you must complete it through the mail.
Return through the mail
To begin this return process, contact us. If you're a T-Mobile for Business customer, request a call instead.
What is the phone number for T Mobile?
General Customer Care & Technical Support. From the T-Mobile app, on a T-Mobile phone. From your T-Mobile phone: 611. Call: 1-800-937-8997. If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can troubleshoot with you. International Callers.
What is the number to call T-Mobile?
If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can troubleshoot with you. International Callers. Call: 1-505-998-3793.