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reset ooma to factory defaults

by Shawna McClure Published 4 years ago Updated 3 years ago

How can I reset the Ooma system?

  • Turn on router.
  • Press Factory Reset button and hold for at least 15 seconds.
  • Device restarts automatically.
  • Default settings have been restored.

Since Telo firmware version 32829, the light sequence on factory reset is slightly different:
  1. Power off the Telo unit, wait around 15 seconds, then power it back on,
  2. When the logo starts flashing RED, press and hold 'Stop' and 'Trash' keys at the same time,
  3. The logo should then flash alternatively BLUE and RED,
26-Feb-2010

Full Answer

How do I Reset my Ooma Telo to factory settings?

29/04/2010 · The factory reset instructions you have are correct. Currently there is a bug filed on this. If you perform a factory reset, only the Ooma logo is lit. If you power cycle which you have done, it is fine.

How do I Reset my Ooma base station?

28/02/2020 · How can I reset the Ooma system? Turn on router. Press Factory Reset button and hold for at least 15 seconds. Device restarts automatically. Default settings have been restored.

How do I factory reset the Ooma Linx device?

28/03/2020 · Connect optional accessories such as the Ooma Wireless Adapter. Connect the included AC adapter to power the Base Station. Connect a computer or router to the Base Station for additional setup options. Push down and hold for 10 seconds while plugged in to perform a factory reset of the device.

What to do if the Ooma logo is not lit?

19/06/2020 · To reset the Ooma Telo Router, hold the reset button on the device with a paper clip until the lights blink. This shouldn't take more than around 10 seconds of depressing the button to complete. Where is the reset button on Ooma? The way you will factory reset the Ooma Linx device depends on the model of your device: It your model Linx device has a reset button on …

How do I reset my Ooma?

If your model Linx device has a reset button on the bottom of the unit, press and hold the button. If the device does not have a reset button, plug it in. Insert a paperclip into the pinhole next to the phone jack and hold it down for ten seconds until the system status light blinks amber.

How do I reset my Ooma 104?

To reset the Ooma Telo Router, hold the reset button on the device with a paper clip until the lights blink. This shouldn't take more than around 10 seconds of depressing the button to complete. Upon successfully connecting and logging in, the Ooma Telo Router may need a few minutes to download software updates.26-Mar-2019

Why is Ooma not working?

Verify that your Internet connection is functioning properly. Try rebooting your modem, router and/or Ooma Telo Base Station or Phone Genie to see if the network connection recovers.

WHAT IS button on back of Ooma Telo?

Page (on rear of Telo Base Station or Phone Genie) This button will allow you to page and sync your Ooma Telo Base Station or Phone Genie system with the Ooma HD3 Handset, HD2 Handset, Ooma Linx, and other wireless accessories.

How do I reset my Ooma base station?

Connect the included AC adapter to power the Base Station. Connect a computer or router to the Base Station for additional setup options. Push down and hold for 10 seconds while plugged in to perform a factory reset of the device.

How do I reset my Ooma Voicemail?

You can access your initial setup by pressing the "play" button on your Ooma device. You can then change your voicemail settings (including your greeting and name) by connecting to your voicemail and then hitting the option "2" from the main voicemail menu.

How do I reconnect my Ooma?

Using an Ethernet cable, connect the HOME NETWORK port on the back of your Telo Base Station to a computer. Use the computer and open up a browser to setup.ooma.com. Click on the Wireless tab on the left side of your screen and follow the directions to connect the Telo Base Station to your home Wi-Fi network.

Why is my Ooma flashing purple?

Blinking Purple System Status Indicates your Ooma Telo is downloading a software upgrade. All services are unavailable. Do not unplug your Ooma Telo when it is in this state.22-Jul-2014

Why is there no dial tone on my Ooma?

If the status indicator on the Base Station is blue but you don't hear a dial tone, check that the phone is correctly plugged into the PHONE port of the Base Station.

How do I change my Ooma dial tone?

You can navigate to your new ring tone by pressing the Menu key on your Handset and then going to Settings, then Ring pattern, then External ring or Internal ring, then User defined ring tone. Once you have located your custom ring tone, you can set it as the default ring tone for your HD2 or HD3 Handset.

What is Page key on Ooma base unit?

Page Key (on rear of Base Station) Press to locate your Ooma handsets. Press-and-hold for three seconds to register a new cordless Ooma device such as an HD2 Handset or Linx. Volume. Solid Blue System Status Indicates that your Ooma service is working. You will hear the Ooma dial tone and all services are operational.

How does Ooma connect to the internet?

Use the Ethernet cable included in the box to connect the TO INTERNET port on your Base Station to an open Ethernet port on your router.Then, use your phone cord to plug your analog phone or cordless base unit into the PHONE port on the Base Station.Finally, use the included AC adapter to plug in the POWER port.More items...

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