reset ooma telo to factory defaults

by Dr. Lera Emmerich Published 3 years ago Updated 2 years ago

How can I reset the Ooma system?

Turn on router.
Press Factory Reset button and hold for at least 15 seconds.
Device restarts automatically.
Default settings have been restored.

Re: Telo Base Factory Reset

To reset the telo handset press the red button for about 3 seconds until the handset turns off. Next press the 0 and left softkey while pressing the red button briefly to power back on. The handset is now reset.Feb 26, 2010

Full Answer

Where is the reset button on my Ooma?

Plug the Adapter into the USB port on the back of your Telo Base Station.
Using an Ethernet cable, connect the HOME NETWORK port on the back of your Telo Base Station to a computer.
Use the computer and open up a browser to setup.ooma.com.

How do I hook up Ooma?

How do I connect my Ooma to my wireless router? Using an Ethernet cable, connect the HOME NETWORK port on the back of your Telo Base Station to a computer. Use the computer and open up a browser to setup.ooma.com. Click on the Wireless tab on the left side of your screen and follow the directions to connect the Telo Base Station to your home Wi-Fi network.

How to install Ooma on your PC?

Firstly, download and install an Android emulator to your PC
Download Ooma Office for Mobile APK to your PC
Open Ooma Office for Mobile APK using the emulator or drag and drop the .APK file into the emulator to install the app.

More items...

How do I Reset my Ooma base station?

How do I reset my Ooma base station? Connect optional accessories such as the Ooma Wireless Adapter. Connect the included AC adapter to power the Base Station. Connect a computer or router to the Base Station for additional setup options. Push down and hold for 10 seconds while plugged in to perform a factory reset of the device.

How do I reset my Ooma Telo base station?

Connect a computer or router to the Base Station for additional setup options. Push down and hold for 10 seconds while plugged in to perform a factory reset of the device.

How do I reset my Ooma Telo Air 2 to factory settings?

0:514:35Broken Ooma Telo 2: Can't factory Reset. Flashing Red ... - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo after doing those two troubleshooting things I decided to try a factory reset. So they sayMoreSo after doing those two troubleshooting things I decided to try a factory reset. So they say pressure the trashcan button and press the play button together beef while it's blinking red war.

WHAT IS button on back of Ooma Telo?

Page (on rear of Telo Base Station or Phone Genie) This button will allow you to page and sync your Ooma Telo Base Station or Phone Genie system with the Ooma HD3 Handset, HD2 Handset, Ooma Linx, and other wireless accessories.

How do I fix Ooma Telo offline?

Verify that your Internet connection is functioning properly. Try rebooting your modem, router and/or Ooma Telo Base Station or Phone Genie to see if the network connection recovers.

How long does it take to reboot Ooma?

If resetting the internet router doesn't fix the problem, then it's time to reset the Ooma Telo Router. To reset the Ooma Telo Router, hold the reset button on the device with a paper clip until the lights blink. This shouldn't take more than around 10 seconds of depressing the button to complete.

Why is setup Ooma not working?

If you are unable to connect to http://setup.ooma.com in Step 5 of the Quick Start Guide, try the following steps: Make sure your computer is connected via Ethernet to the HOME port of the Telo Base Station. Disable Wi-Fi on the computer you are using to connect to the Ooma Telo Base Station.

What is the page key on the Ooma base unit?

Volume Adjustment Key Press to adjust the volume level. Page Key (on rear of Base Station) Press to locate your Ooma handsets. Press-and-hold for three seconds to register a new cordless Ooma device such as an HD2 Handset or Linx. Volume. Solid Blue System Status Indicates that your Ooma service is working.

What does a solid red light mean on Ooma?

Solid red logo likely means a hardware failure.

What do the lights on my Ooma Telo mean?

Base Station is online and in service. Rapidly-blinking blue light. Base Station is in registration mode. Solid amber light. Base Station has no assigned user.

Why is Ooma phone service offline?

Why is my Ooma device offline? The Ooma device will be offline if there is an issue with the internet connection. For example, if the WIFI or Ethernet cable connection is disconnected or if you are experiencing issues with your ISP.

How do I connect my Ooma to a new router?

Use the Ethernet cable included in the box to connect the TO INTERNET port on your Base Station to an open Ethernet port on your router.Then, use your phone cord to plug your analog phone or cordless base unit into the PHONE port on the Base Station.Finally, use the included AC adapter to plug in the POWER port.More items...

How do I connect my Ooma Telo to the Internet?

0:561:51How to Set Up Your Ooma Telo! - YouTubeYouTubeStart of suggested clipEnd of suggested clipUsing the included Ethernet cable connect the internet port of the Telo to an open Ethernet port onMoreUsing the included Ethernet cable connect the internet port of the Telo to an open Ethernet port on your router. Then using your existing phone cable plug your phone into the phone port.

What do I do if my computer is currently plugged directly into my modem?

The Ooma Telo Base Station or Phone Genie can function as a router, enabling your computer to access the Internet through the device. You’ll be able to set up your system by following the instructions in Option 2A in the Quick Start Guide. Wherever the instructions refer to your “router”, substitute the word “computer”.

The Ooma light on my Telo Base Station or Phone Genie is blinking red

The Ooma logo on the front of the Ooma Telo Base Station or Phone Genie will flash red when the device is not able to connect to the Ooma service. This may happen upon first use if the device has not been activated properly.

The 1 and 2 buttons on my Ooma Telo Base Station or Phone Genie are lit blue

If your Ooma device is offline and these lights are turned on, it means that your Ooma Telo Base Station or Phone Genie system is not able to connect to the Ooma Network.

The Trash and Message buttons on my Ooma Telo Base Station or Phone Genie are lit blue

If your Ooma device is offline and these lights are turned on, it means that your Ooma Telo Base Station or Phone Genie can’t connect to the Internet. Your first step should be to review the setup diagram in the Quick Start Guide that best matches the setup in your house.

The Play and Fast forward keys are lit blue

You should only experience this if you have chosen the option to use your Ooma with a landline backup. When your Ooma device is offline and the Play and Fast forward buttons are turned on, it means that your Ooma Telo Base Station or Phone Genie cannot detect a phone line connected the the system.

Incoming calls do not cause your phone to ring

There are several reasons that incoming calls may not cause your phone to ring. Here are some of the most common reasons why your phone might not ring:

My voice quality is poor

The Ooma PureVoice™ HD technology built into the Ooma Telo Base Station or Phone Genie includes sophisticated algorithms to deliver the best voice quality your Internet connection can support.

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