Receiving Helpdesk

problem with garage door sensor

by Dr. Dane Anderson Published 3 years ago Updated 3 years ago

Common Problems with Garage Door Sensors

  • Lack of Power. One of the most obvious problems that your door sensor may experience is a lack of power. If the garage...
  • Faulty Garage Door Sensor Alignment. Your garage door has two sensors that need to line up in order for the system to...
  • Dirty Sensor Lenses. The sensor lens should be clean and free from dust, dirt, and other...

Full Answer

How to tell if garage door sensor is bad?

Troubleshooting

  • Check if there are any objects impeding the door. ...
  • Since the lack of power supply is a common problem, check the wires around the sensor when the LED lights are not flashing. ...
  • Even if there are no evident signs of dust on your sensor’s lenses, it is still a good idea to wipe the lenses down with a dry, clean and lint-free ...

More items...

How do you reset garage door sensors?

– Step 1: Stop the Power Supply. The first rule of bypassing garage door sensors is not related to sensors. – Step 2: Find the Sensors and Remove them. If you check the garage door, you will find that both sides of the garage door have sensors. – Step 3: Cut the wires and Install the New Sensors. Thereof, Can garage door sensors be bypassed?

How to bypass your garage door sensors permanently?

Method 2 of 3: Disconnecting Garage Door Sensors

  1. Disconnect the power to the garage door. Flip the circuit that controls the power to the garage door or disconnect the garage door plug from the wall.
  2. Locate the garage sensors on each side of the garage door. Garage door sensors are small plastic pieces with LED lights.
  3. Loosen the wing nut and remove the sensors from their brackets. ...

More items...

How to fix garage door opener sensors?

  • Cleaning and aligning
  • Wiring issues
  • Replacing the sensors

How do you know when a garage door sensor is bad?

Light indicators: An easy way to tell if your garage door sensors are out of alignment is by checking if the exterior LED light blinks when you attempt to close the door. Green lights mean the sensors are working, while red lights indicate the sensors are not aligned.

How do I fix my garage door sensors?

2:3910:19Garage Door Safety Sensors Troubleshooting - Complete 3 Step ...YouTubeStart of suggested clipEnd of suggested clipSo all you have to do is loosen up the wing nut. Here. And position the sensor. So that it isMoreSo all you have to do is loosen up the wing nut. Here. And position the sensor. So that it is pointed to the other. Side of the garage.

What are common causes of garage door sensor problems?

Dirt, grime, and cobwebs on the sensor lenses can also obstruct your garage door sensor. Check the sensor lenses and clean away dust and cobwebs as needed by using a paper towel or soft cloth. Another cause of a garage door sensor issue is the sensor getting hit, whether by car, pet or moving things around.

What happens when a garage door sensor goes bad?

However, if the garage door sensors are bad, the door won't stop until reaching and damaging the boxes. It is possible that the door entirely closes as if there are no boxes and destroys them. Additionally, it can close partially and reopen after hitting the boxes.

How much does it cost to replace garage door sensors?

If you're needing to replace your garage door safety sensors they should cost around $85 – $95 and if you want them installed by a professional, then the total cost will be around $170.

Should both my garage door sensors be green?

Each sensor will usually have a light. One will have a green light, used to show that the units are powered up, and the other will have a red light to show that there's no obstruction between the sensors and that they're 'seeing' each other.

Will a garage door opener work without sensors?

Disconnecting the garage door opener from the garage door will bypass the sensors. According to the home improvement website Hunker, “Pull the emergency release cord to disconnect the garage door from the opener. The emergency release cord attaches to a spring lock on the door trolley.

What does it mean when one garage door sensor is green and one is yellow?

The amber light on the sending sensor will glow regardless of alignment or obstruction. (Meaning this light will always be on no matter what) If the green light on the receiving sensor is off, dim, or flickering (and the invisible light beam path is not obstructed) , alignment is required.

Are there batteries in garage door sensors?

The battery needed is a 3V disc –shape called “CR2032”. They can be found at many retailers like Walmart or Home Depot, and even in most grocery stores, usually by the hearing aid batteries.

Why does my garage door open a little then stop?

If your garage door opens part way then stops, it could be that that it's hitting or resting on something. There is a safety mechanism to prevent the door from crushing people, so check to ensure that debris, tools, toys or anything else is not preventing the door from shutting.

Why does my garage door not close and light flashes?

0:085:58Garage Door Won't Close: Lights Blink 10 Times - YouTubeYouTubeStart of suggested clipEnd of suggested clipThe safety sensors use an invisible beam of infrared light to detect obstructions in the garageMoreThe safety sensors use an invisible beam of infrared light to detect obstructions in the garage doors path. The sensors won't allow the door to close with their infrared being blocked.

Why does my garage door close then open again?

If your garage door keeps going back up after you've closed it, the most common reason is because: The safety sensors are blocked. There are safety sensors at the bottom of your garage door. This infrared sensor passes a beam horizontally across the opening.

How do I troubleshoot a garage door sensor?

To do this I remove the sender and receiver from the brackets at the bottom of the garage door track and mount them up at the actual garage door opener unit. What this does is take the wires running across your ceiling and down the wall out of the equation. So if the sensors now work up at the garage door opener we know there is an issue with the wire runs and they will need to be replaced

How to tell if garage door safety sensor is working?

You can check this by going to the sender which has the amber colored LED and perform a “wiggle test.” A wiggle test is easy and it will be where you wiggle or move the wiring back and forth at the back of the safety sensor and also at the connections between the safety sensor and the wire running to the garage door opener. If you see the amber LED turning on and off during the wiggle test this indicates you might have an issue with the wire nuts and should resecure the wires together after turning the power off.

How Do Garage Door Sensors Work?

Automatic garage doors have been around for a long time now, and while they are a tried and tested piece of machinery , they are not infallible. Additionally, since 1996 new garage door openers have been required to have a safety system in place where the garage door will not close if something is in the path of the closing door.

What happens when you use a remote to close a garage door?

When you use your remote control or keypad to close your garage door, the garage door opener must have an uninterrupted signal between the two sensors. So if a person, animal, or any other object is in the way, the door will stop closing and reopen instead.

Why does my garage door light flash on and off?

If the garage door light flashes on and off 10 times when you try to close the door this is an indication the problem is coming from your garage door safety sensors.

Where are the safety sensors on a garage door?

In most cases, your garage door safety sensors are small devices usually located within 6 inches of the floor at the bottom of each side of your garage door.

How to check if an infrared sensor is on?

First step is to check if there is an obstacle in the way of the infrared beam. You will find one sensor with an amber color LED which should always be on and this sensor sends the sign also known as the sender. The sensor across from the sender has a green LED which is only on if the sensor, also known as the receiver, is receiving a signal from the sender. Check the LED lights and both the sender and receiver to make sure they are on.

Closing, when diagnosing and fixing, during garage door sensor issues

While you are having issues and are trying to solve those issues with your garage door sensor, your door may not close. Obviously, this is a safety concern for you and your family. There are a couple of easy solutions to close your garage door while having a sensor problem.

Where to locate the garage door sensor

Most garage door openers have safety sensors installed on both sides, right and left, about 3-4 inches from the ground located on the lower piece of the vertical tracks of the garage door itself. You will find wires from the sensor going to the garage door opener motor head.

Common causes of garage door sensor problems

One of the common causes of garage door sensor problems is obstruction. In many cases, the garage is where a lot of stuff is stored. Some of these storage items, such as a broom or shovel or even a box, can block the sensors’ view of each other. To fix it, check to make sure that there is nothing in the way of the invisible sensor beam.

Why is my garage door sensor not working?

A common cause of a malfunctioning garage door sensor is lack of power supply. Look for small LED lights on the sensors. If they’re turned on in both the sensors, then there is no issue with the power supply. If you find the lights turned off in one or both the sensors, it indicates that there is a problem in power supply.

What does a garage door sensor do?

In general, garage door sensors block the door from closing if there is an object nearby.

How to check if a garage door is obstructing?

Check if there are any objects impeding the door. Sweep the garage floors and look through the sidings to ensure that there are no objects to obstruct the door .

How to check if garage is getting power?

A good way to check for power connection is to check if other parts of the garage are getting power. This makes it easy for you to isolate the problem. If the cause is a poor power connection, open the box and check for connections, but make you exercise extra precaution.

Why are my two sensors not working?

When both the sensors are misaligned, they will not work properly. Check if this is the cause by looking at the LED lights on both the sensors. You should use green lights, if this is not the cause. When you see red lights flashing one, or lights off in another, check for the alignment.

Why is my sprinkler system not working?

Sometimes, wetness in and around the sensors is a possible cause of the malfunction. This is likely if your sensor was exposed to rain or water from the sprinkler system.

Can you control garage door opening and closing?

The latest garage door sensors are technologically advanced and even allow you to control the opening and closing through an app on your smartphone. This is something to consider if you decide to replace your garage door sensor.

Why do garage doors need sensors?

The law requires that garage doors have functional safety sensors because the weight of this door can cause serious damages, injuries, and even death. It’s important that you understand how to troubleshoot your door sensors so you can always keep this part of your garage in working condition.

How to test garage door sensors?

You can test your garage door sensors by placing a cardboard box that’s over 6 inches tall in the way of the sensors. If the door closes fully on the box, your sensors are not working and this issue must be addressed immediately. If playback doesn't begin shortly, try restarting your device.

What is the purpose of garage door sensor wires?

These wires could suffer from weather-related damage, pests, or regular wear and tear. Check the wires for any visible issues with the connection. Replacing damaged wires will probably help you resolve any sensor issues that you’re having.

Why are my garage door lights red?

If the lights are out of alignment, the sensors won’t function right. If the sensors are misaligned, one or both of the sensor lights will appear red or fail to light up.

What is a manual release cord for a garage door?

Manual Release Cord: The garage door must have a manual release cord that allows you to disconnect the door from the motor in an emergency. This cord typically hangs from the rail of the garage door.

How many deaths from garage door accidents in 1992?

Between 1982 and 1992, garage door accidents caused about eight deaths per year among children under the age of 15.

How much does a garage door weigh?

A single garage door typically weighs at least 130 pounds, and a double door with windows will weigh closer to 350 pounds. It’s crucial that you keep proper protections in place to prevent your garage door from closing accidentally when an obstruction is in the way.

Dirty Sensor Photo Eyes

The simplest solution is often the one that works. Your photo eyes sit quite close to the ground, so they’re going to get dirty over time. This is especially true if the weather is wet and windy. Wind and spray from your tires are enough to cover them in the dirt.

Clutter Blocking Sensors

Another very common issue is that your garage door sensors may be blocked by something in the garage itself. Many people use their garage to store things, whether it’s the lawnmower or boxes of items you’re keeping for sentimental reasons.

Sensor Mount Needs Reshaping

The mounts your sensors sit on are soft aluminum, and you’d be surprised how often they get bent out of shape as you use them. When you walk past them it’s very easy to kick them, knock them when carrying heavy objects, or even knock them in your car.

Sensors Need to be Realigned

If cleaning the sensors hasn’t worked, you may find that the sensors are slightly out of alignment with each other. If one sensor is off even a small amount, this is enough to break the beam between them. If you think this may be the case, you may need to realign the garage door sensors .

Why does my garage door sensor stop working?

There can be various reasons why your garage door sensors stop working such as the components are damaged, things are misaligned, or the sensor is dirty.

What does it mean when a garage door sensor is disabled?

Remember: Disabling the sensors means your garage door can close even when something or someone is under it, causing damage, injury, and even death. Call a professional and have them fix your garage door sensors as soon as possible.

Why does my garage door sensor block the light?

If you live in an area that’s usually very humid or you have sprinklers near your garage door , water can enter the sensors and block the signal. Dust and moisture can obstruct your sensors from emitting or receiving the light beam.

What is a garage door sensor?

Your garage door sensors are an integral mechanism of your automatic garage door system , and the most common type of garage door sensor is called a photoelectric safety sensor.

How long do garage door sensors last?

Garage door sensors can last you for years if you keep them well-maintained by cleaning them of dust and debris and tightening the screws. If you have been having constant issues with your garage door sensors, it may be time to replace them.

Why is my garage door not closing?

When your garage door opens but doesn’t close, stops and reverses for no reason, or has a flashing light on the wall panel, something isn’t working quite right . It may be the overhead component of your garage door opener or the sensor itself.

Why does my garage door light flash orange?

Sometimes your garage door sensor will malfunction due to wire damage caused by wear and tear from regular use, pests, or the elements . When this happens, on most models, your sensor’s light will flash orange instead of red.

Why is my garage door sensor not working?

The green light on the garage door sensor indicates there is no problem with the power supply, and when it does not light up, it means there is a connection problem to the power source. If both lights on the sensor are off, the sensors have no power and can’t respond. Besides, the sensor lenses can get dirty over time and stop sending necessary signals when closing the door. You can unblock the signal by carefully cleaning the lenses.

Why won't my garage door open?

The garage door may not open when the door sensors malfunction. The door sensor has two essential elements that aid its operation (photo-eye and the line of sight).

Why is my garage door not lighting up?

The garage door may blip and cause the sensors not to light up for various reasons, such as faulty sensors , shortening wires , or not connecting the sensors to the power supply . When faced with situations like this, many individuals will seek answers on Why are my Garage Door Sensors not Lighting Up and search for the source of the problem to fix it.

What wires are connected to the white wire terminals on a garage door opener?

Ensure the white wires from the safety sensors are connected to the white wire terminals on the garage door opener. Then the wire colors may be different if your garage is pre-wired.

Why do garage doors reverse?

The automatic reverse feature is designed to prevent injuries to the user , damage of properties, and loss of lives from garage doors. Nevertheless, when the door starts malfunctioning, it interferes with the garage’s daily use.

How to reset a sensor light?

The prudent way to reset your sensor light is by turning it off and then back for 30 seconds or longer. You can also turn the power connected to the sensor off at the breaker to ensure it has enough time to reset itself. If that still doesn’t work, then maybe the sensor or the outlet is faulty.

How to strip wires from sensors?

Strip both terminals of the wires from each sensor using a wire cutter or a sharp object. Connect the wires and twist.

1. Trouble In Closing The Garage Door

It is the first step to getting your goal. If the sensor is not working properly, the door will open without any difficulty, but the door wouldn’t close properly or only go halfway if you try to close the door. The door can get itself open again after closing it, and this is another problem.

2. Disrupted Power Supply

The power supply not being supplied inadequately might be one of the reasons why your garage door is not working properly. Sensor lights are a quick way to check if the power supply is disrupted or not. In case the green light goes on, it indicates that the supply of power is all right.

3. Damaged Sensor Wires

If the green light of the sensor doesn’t turn on, it may be due to the damaged wires of the sensor. The sensors work if the wires are intact and connected to the door opener of the garage. If the sensor starts blinking orange, it indicates that the wires are damaged as a warning sign.

4. Cleaning Issues

To make the sensors work and send signals ideally, they need cleaning. With the passage of time, dust and dirt accumulate over the sensors, or there might be spider webs or humidity, or even the pollution from car exhaust might affect the functionality of the sensors. All these are a great hindrance in sending the signals.

About the Author: Ran Kroynish

Ran Kroynish - 15 Years Of Garage Door Experience - At Elite Garage & Gate, Experience counts! Our years of experience in the garage doors installation and repair business has made us experts in this field.

Why do you need a garage door sensor?

Federal Law UL 325 made it mandatory for manufacturers to include sensors that interrupt opening and closing your garage door. That law states they need to be able to reverse the motion of the door within 2 seconds.

How to tell if garage door sensor is universal?

Often, the only way to tell whether your garage door sensor is universal is to check the manual or contact the manufacturer. However, if you do decide to replace your old sensors, ...

How do garage door sensors work?

Garage door sensors work by shooting a beam of infrared light across the entrance of your garage to the sensor on the other side. The sensors are normally about 4 inches above the ground. This system allows them to detect obstructions like your car or a kid on a bike.

What type of sensor is used for garage door openers?

Types of Garage Door Opener Sensors. There are three primary types of photoelectric safety sensor s on the market. While they basically all do the same thing, it helps to understand their differences so you can pick the right one for your garage.

Why is there a retroreflector on the other side of the garage door?

There’s a retroreflector on the other side of the garage door to reflect the light ray directly to the receiver element. When something is in the way of the sensor and the retroreflector, the beam loses some of its strength. The beam is partially reflected and hits the sensor at a different angle and strength.

How to adjust a sensor module?

To adjust the modules, use the following steps: Loosening the screws that keep the sensors in place, without removing them from their original position. Shift both sensors in turn until the power-indicator lights, which can be either green or red, are both on and the same color.

What is the first unit of a garage door?

The first unit (emitter) creates the light beam which is then received by the second unit (receiver). Any time an object or person crosses the light beam it breaks the connection between the two units. The sensors then send a stop signal to the electric motor of your garage door.

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      2
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      3
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      7
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      14
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      15
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      19
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      20
      bing_slider_faq_questions
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      22
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      23
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      24
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      25
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      26
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      27
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      28
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    uri
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    middleware
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    as
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    controller
    App\Http\Controllers\Frontend\json_data\PostController@show
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    file
    app/Http/Controllers/Frontend/json_data/PostController.php:18-166
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    • select * from `posts` where `published_at` <= '2025-06-20 04:24:25' and `slug` = 'problem-with-garage-door-sensor' and `posts`.`deleted_at` is null limit 1
      5.48ms/app/Providers/RouteServiceProvider.php:54receivinghelpdeskask
      Metadata
      Bindings
      • 0. 2025-06-20 04:24:25
      • 1. problem-with-garage-door-sensor
      Backtrace
      • 15. /app/Providers/RouteServiceProvider.php:54
      • 18. /vendor/laravel/framework/src/Illuminate/Routing/Router.php:842
      • 19. Route binding:39
      • 20. /vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php:167
      • 21. /vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php:78
    • select * from `json_post_contents` where `json_post_contents`.`post_id` = 77747 and `json_post_contents`.`post_id` is not null and `rewrite_id` = 0
      6.23msmiddleware::checkdate:30receivinghelpdeskask
      Metadata
      Bindings
      • 0. 77747
      • 1. 0
      Backtrace
      • 19. middleware::checkdate:30
      • 20. /vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php:167
      • 21. /vendor/laravel/jetstream/src/Http/Middleware/ShareInertiaData.php:61
      • 22. /vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php:167
      • 23. /vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php:50
    • select * from `nova_menu_menus` where `slug` = 'header' limit 1
      1.52ms/vendor/outl1ne/nova-menu-builder/src/helpers.php:32receivinghelpdeskask
      Metadata
      Bindings
      • 0. header
      Backtrace
      • 15. /vendor/outl1ne/nova-menu-builder/src/helpers.php:32
      • 17. /vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
      • 18. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45
      • 19. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:261
      • 20. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:205
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      760μs/vendor/outl1ne/nova-menu-builder/src/Models/Menu.php:35receivinghelpdeskask
      Metadata
      Bindings
      • 0. 1
      Backtrace
      • 19. /vendor/outl1ne/nova-menu-builder/src/Models/Menu.php:35
      • 20. /vendor/outl1ne/nova-menu-builder/src/helpers.php:33
      • 22. /vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
      • 23. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45
      • 24. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:261
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      740μs/vendor/outl1ne/nova-menu-builder/src/Models/Menu.php:35receivinghelpdeskask
      Metadata
      Backtrace
      • 24. /vendor/outl1ne/nova-menu-builder/src/Models/Menu.php:35
      • 25. /vendor/outl1ne/nova-menu-builder/src/helpers.php:33
      • 27. /vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
      • 28. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45
      • 29. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:261
    • select `id`, `post_title`, `slug` from `posts` where `status` = 'publish' and `posts`.`deleted_at` is null order by RAND() limit 10
      1.48s/app/View/Composers/SidebarView.php:22receivinghelpdeskask
      Metadata
      Bindings
      • 0. publish
      Backtrace
      • 14. /app/View/Composers/SidebarView.php:22
      • 15. /app/View/Composers/SidebarView.php:12
      • 16. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:124
      • 17. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:162
      • 20. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:177
    • select * from `fake_users` where `fake_users`.`id` = 24081 limit 1
      830μsview::2dd102cf0462e89a4d4d8bc77355d767652bf9aa:15receivinghelpdeskask
      Metadata
      Bindings
      • 0. 24081
      Backtrace
      • 21. view::2dd102cf0462e89a4d4d8bc77355d767652bf9aa:15
      • 23. /vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:108
      • 24. /vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
      • 25. /vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69
      • 26. /vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:61
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    1
    Outl1ne\MenuBuilder\Models\MenuItem
    1
    Outl1ne\MenuBuilder\Models\Menu
    1
    App\Models\JsonPostContent
    1
    App\Models\Post
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