How do I cancel my Planet Fitness membership?
You can fill out a cancellation form at the front desk of your home club, or send a letter (preferably via certified mail) to your club requesting cancellation. Memberships can't, unfortunately, be cancelled by email or phone.
How do I get a refund from Planet Fitness?
Planet Fitness will respond to your inquiry as soon as they can via the email address provided. You can ask for a refund for an unwarranted charge by calling Planet Fitness' customer service department. The phone line is available 24 hours a day, 7 days a week.
Can you cancel Planet Fitness membership online?
To cancel a Planet Fitness membership, you need to visit your gym in person or write a postal letter. Planet Fitness doesn't allow you to cancel your membership by phone or online.23-Mar-2021
Why is Planet Fitness charging me $39?
According to Planet Fitness' FAQ page on its website, in order to have access to the gym facilities, there is an annual charge of $39 that "goes towards club maintenance and upkeep." This fee is due once a year and for a lot of people, that time of the year happened July 1, 2020.02-Jul-2020
Can Planet Fitness refund me?
No, Planet Fitness doesn't offer a refund if you cancel your membership early in the billing cycle. You can ask for a refund for an unwarranted charge by calling Planet Fitness' customer service department.
Does it cost money to cancel Planet Fitness?
If you signed up for a membership with a 12 mo commitment and are still within the first year, you have a $58 cancellation fee. If you signed up for a no commitment or have been a member for longer than a year, there is no fee.
How long does it take to cancel Planet Fitness membership?
How long does it take to cancel Planet Fitness membership? To cancel Planet Fitness membership, you have to give early 30 days notice of cancellation.
Can I freeze my Planet Fitness membership?
There are two ways to freeze gym membership; customers can visit the club in person or cancel membership through a certified letter. Sometimes, the fitness club may take a long time to confirm your cancellation request.
When can you cancel Planet Fitness?
Usually, for a monthly contract, you must cancel before the 10th of the month, as you are generally billed on the 17th, and the company needs time to process your request. For an annual contract, you must cancel before the 25th of the month prior to when you are billed.
What happens if I don't pay Planet Fitness?
If you fail to pay your membership fees, your gym can send your account to collections, which is a major negative mark on your credit report. A gym membership is just like any other recurring bill.21-Dec-2021
How do I avoid Planet Fitness annual fee?
How to avoid Planet Fitness annual feeTo avoid your annual fee, you have to cancel your membership one week or earlier from the date of the annual fee.You cannot cancel your membership by phone or email.
Can I cancel Planet Fitness If I owe money?
No, Planet Fitness does not allow members to cancel their membership if they owe money. Planet Fitness does not allow members to cancel their membership if they owe money.
Contact Your Home Club
As each club is a privately-owned franchise, the best place to get help to your questions and concerns is in your home club. Call or stop by your home club location and speak with a staff member at the front desk - they will be more than happy to assist you.
Still Need Help?
If you have already contacted your home club and still need help, please contact the Member Services Team.
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What Is the Planet Fitness Cancellation Policy? How Do I Join Planet Fitness? How Do I Cancel My Planet Fitness Membership? How Do I Freeze My Planet Fitness Gym Membership? How Do I Move My Planet Fitness Membership?
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