Receiving Helpdesk

pa ez pass customer service number

by Dr. Wilson Hudson Published 4 years ago Updated 2 years ago

What is the phone number for PA E-ZPass?

1-877-736-6727You can also call the PA Turnpike E-ZPass Customer Service Center during normal business hours (Monday-Friday, 8:00 a.m. until 6:00 p.m.) at 1-877-736-6727. The PA Turnpike Commission also suggests you download our mobile app, PA Toll Pay.

How do I replace my E-ZPass transponder in PA?

Lost or Stolen Transponders Report a lost or stolen transponder by calling the Pennsylvania Turnpike Commission E‑ZPass Customer Service Center at 1-877-736-6727 and speaking with a Customer Service Representative, reporting it on the phone system (IVR), or sending it over the web at our Help Center.

How do I add another car to my pa E-ZPass?

To add a rental vehicle, access your account online or via our mobile app, PA Toll Pay. When adding the vehicle to your account, indicate the vehicle is a rental. Enter the start and end dates when prompted. You can also call the PA Turnpike E-ZPass Customer Service Center at 1-877-736-6727.

How do I dispute a toll on the Pennsylvania Turnpike?

To dispute a toll, complete the E-ZPass Customer Toll Dispute Form, include all requested documentation and forward it to the PA Turnpike E-ZPass Customer Service Center at 300 East Park Drive, Harrisburg, PA 17111. PA Turnpike E-ZPass customers can also dispute tolls online.

Does my pa E-ZPass work in other states?

You can use the E-ZPass you purchase in Pennsylvania to pay tolls for highways, bridges and tunnels in 13 states in addition to Pennsylvania. Those states are Delaware, Illinois, Indiana, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Rhode Island, Virginia and West Virginia.

Can I go through E-ZPass without my transponder in PA?

Yes, you can go through the E-ZPass lane without a transponder in Pennsylvania. The vehicle owner will be mailed a Pay By Plate invoice. The invoice includes a maximum fare based on the point of exit to the farthest entry point on the Pennsylvania Turnpike ticket system plus additional charges.

Can two cars use one transponder?

Yes, you may transfer a transponder between vehicles as long as they are of the same vehicle class. There are penalties for using a transponder in a different vehicle class (i.e. Car transponder in a tractor- trailer.) Please be sure that all vehicles using the transponder are listed on your EZ Pass account.

Does Walmart sell E-ZPass in PA?

You can now buy E-ZPass toll transponders at 63 Pennsylvania Walmarts. The Pennsylvania Turnpike Commission announced Wednesday that E-ZPass Go-Paks will be sold at select Walmarts in central, southeastern and northeastern Pennsylvania.

How much is E-ZPass Pa monthly?

It costs $38, which includes a $3 annual fee and $35 for pre-paid tolls. There is no charge for the transponder, which you will need to stick on the windshield inside. (If the transponder breaks or goes bad, a new one is sent at no cost.)

How do I dispute an E-ZPass violation in PA?

To dispute the toll invoice or resolve missed toll or toll violation issues in Pennsylvania, call 717-939-9551 (extension 7471, 7385, 7372, or 7436).

What happens if you don't pay a toll in PA?

If you fail to pay the tolls and fees by the suspension effective date, an indefinite suspension will go into effect and an administrative hold will be placed on your vehicle registration. A restoration fee will be required before registration is restored.

What happens if you go through E-ZPass without one in PA?

How do I pay if I don't have E-ZPass? The PA Turnpike Commission's tolling system will take images of license plates of vehicles not equipped with a valid E‑ZPass transponder. A Toll By Plate (TBP) invoice will be mailed to the vehicle's registered owner.

Open an E-ZPass Account

There are four convenient ways to start saving. Open an account today to become a Road Pro.

Manage Your Account

Managing your E-ZPass account online is convenient, making travel even simpler.

Unpaid Tolls

Maintaining unpaid tolls could risk suspension of a vehicle registration. Act 165 of 2016 allows the suspension of PA vehicle registration with six or more unpaid PA Turnpike tolls or toll invoices totaling $500 or more.

Lost or Stolen Transponders

It is very important to immediately report lost or stolen E‑ZPass transponders.

Find an E-ZPass Go Pak Retailer

Grabbing an E-ZPass Go Pak at one of 600-plus retailers is your shortcut to E-ZPass convenience.

Manage Your Account with the PA Toll Pay App

Download the PA Toll Pay app to manage your account. Customers can add or remove vehicles including rentals with the snap of a photo, update payment information, activate your transponder and review account activity.

What is E-ZPass Plus?

E-ZPass Plus is a benefit for E-ZPass customers that allows them to use their transponders to pay for charges at participating facilities displaying the E-ZPass Plus logo. There is no additional charge for the E‑ZPass Plus program. You only pay the charges when they occur. Charges less than $20 are deducted from your prepaid E-ZPass account.

Can I purchase E-ZPass as a gift?

Yes. The PA Turnpike Commission offers E-ZPass gift certificates as a convenient way of gift giving. E‑ZPass gift certificates may be used to open a new E-ZPass account or to add funds to the prepaid balance of an existing PA Turnpike E-ZPass account. Gift certificates must be redeemed with the PA Turnpike E‑ZPass Customer Service Center.

Get The Information You Need

Making your experience with us efficient and reliable is one of our biggest priorities. To answer your questions quickly and provide transparency, we offer numerous methods for finding the information you need:

Frequently Asked Questions

Payment information is included on your Toll By Plate (TBP) invoice. Convenient options include payment online, through our mobile app, PA Toll Pay, by phone or mail. Payments can be made via check, money order or by credit card (i.e. Master Card, VISA, American Express and Discover).

Contact Us

If you'd like us to contact you with an answer, fill out the contact form below and we'll get the information you need before reaching back out to you.

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