If you are missing a package, email us using the "My IKEA Delivery" subject or simply visit the Returns and Exchanges desk at your local store with your receipt and product information. For missing parts of appliances, please provide the serial number of the item. Similarly, how do I contact IKEA directly?
Full Answer
How do I contact IKEA for missing parts?
Contact us
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Why is IKEA known for Missing Pieces?
Missing part – If the part has a 6 digit code on the assembly guide we can arrange for these to be posted directly to you free of charge. Just click here to fill out a spare parts request form . If there is no 6 digit code, you can visit an IKEA store and we will provide the part for you.
How do I get missing IKEA parts?
- Drill and/or screwdriver
- 3/16-inch drill bit
- Pliers
- Hammer
- Staple gun
- Staples
- Wood glue
- Clamps
- New sliders (if needed)
- Cleaning rag or paper towels
Can you get missing parts from IKEA?
You'll find the number of packages required on the product label (example: Box 1(2) and Box 2(2)). For the quickest resolution, we recommend visiting the store with your receipt or order confirmation to obtain any missing parts. If you’re unable to do so, please contact the US IKEA Customer Support Center at 1-888-888-4532.
What to do if your IKEA parts are missing?
For the quickest resolution, we recommend visiting the store with your receipt or order confirmation to obtain any missing parts. If you're unable to do so, please contact the US IKEA Customer Support Center at 1-888-888-4532. Pending availability and the size of the part(s), we may be able to ship them from our store.
Can I go to IKEA for missing parts?
Regardless of your issue, you can always visit your local IKEA store and we will find a solution for you. If your item is damaged, bring you damaged item and proof of purchase. If you are missing an item, bring you order confirmation.
Does IKEA replace broken pieces?
If one of your small pieces is damaged, IKEA will supply you with a replacement free of charge.
How do I get a missing IKEA screw?
Just go up to the customer service for replacement parts with your screw number & they'll give you exactly what you need.
What happens if you mess up IKEA?
Damaged/Faulty part – You can take just the part and your receipt to an IKEA store and we will exchange this for you. Alternatively, you can return the entire item for an exchange or a refund. If you can't make it back to an IKEA store, you can contact us and we will discuss options with you.
What do you do with broken IKEA furniture?
All you have to do is fill out a form, take them to the returns desk at any Ikea store, and the products will be evaluated for wear and tear. Bookcases, desks, chairs, and dining tables — basically, all furniture without upholstery — will be included in the scheme.
Can IKEA look up receipts?
If you don't have your receipt, IKEA can try to use one of the following methods to find your purchase: Credit or debit card, gift card number, or an order number (if applicable).
How can I contact IKEA?
(888) 888-4532IKEA / Customer service
How do I file an IKEA claim?
If you're unable to do so, please contact the IKEA US Customer Support Center at 1-888-888-4532.
Why does IKEA not include screws?
Not including these ostensibly for liability reasons is really just another way of cutting costs and making things simpler for the manufacturer. Ikea also recently came out of a $46M lawsuit and recall that prompted the addition of these wall-mount brackets to all of their dressers and drawers.
Are IKEA screws standard?
IKEA uses many standard metric screws in their furniture that are readily available at your local hardware store. You can bring sample screw in and they'll match it for you, but what if you don't have the screw, only the directions with the IKEA part number.
Does IKEA not come with screws?
Yes, most IKEA furniture comes with tools, such as screws and the brand's cross-slot screwdriver, which IKEA says is the standard for tightening most of their screws. You will have to use your own tools to open the box.
Order small spare parts
You can order smaller spare parts such as screws, knobs or plugs at no cost using our self-service. Spare parts will be delivered directly to your home address in approximately 3 to 5 business days.
Order bigger spare parts
We have many furniture spare parts available. You can ask about them at your IKEA store or by contacting our customer service centre.
Household appliances
To purchase spare parts for your appliance, contact the authorised service centre as listed in the user manual provided with the product or which can be found here on ikea.com.
What To Do If Your Ikea Furniture Is Missing Parts
If you open the box to find that your new Ikea furniture is missing some critical components, there’s no need to worry. Ikea knows just how frustrating it is when you’re missing a screw, a dowel or a hinge from your new furniture. That’s why Ikea offers spare parts in its returns departments in every UK store.
Does Ikea Sell Individual Parts In 2022?
If you’re looking to buy individual parts of your Ikea furniture, this is simple to do.
What To Do If Your Ikea Order Arrives Damaged
As well as missing parts, Ikea furniture can arrive damaged when you order online.
Ikea Customer Services
If you’re looking to get in touch with Ikea customer services, be it for missing parts or damaged furniture, then simply call 020 3645 0000. You can also talk to the Ikea chatbot online through the Ikea website. You can find this by visiting the Ikea website and clicking on “live chat” in the bottom-right hand corner.
Ikea Furniture Quality
Ikea furniture is high quality – there’s no doubt about that. That’s because Ikea has an incredibly stringent quality check process, meaning that your Ikea furniture should be of the highest quality and built to stand the test of time.
Ikea Buy Back Scheme 2022
Ikea recently announced the beginning of its buy back scheme through its Circular Hubs. This offers Ikea customers the chance to trade in their old furniture for new Ikea furniture.
Ikea Beds & Mattresses
If you’re looking to upgrade your mattress or bed itself, then there’s no better place to look than the Ikea beds and mattresses department. Here, you’ll find a fantastic range of mattresses and divan beds to choose from – with each piece of bedding coming at a fantastically low price and offering an incredible sleeping experience!