Why is Ooma not working?
Verify that your Internet connection is functioning properly. Try rebooting your modem, router and/or Ooma Telo Base Station or Phone Genie to see if the network connection recovers.
How do I reset my Ooma?
Log into the Ooma page and go to internet settings. Assign an available static IP address, mask, and router(gateway) settings on the Ooma. The Ooma must be able to talk to the router to properly reset. Once you receive a "green" message that settings have been saved, goto the tools sections and reboot the Ooma.
How do I reset my Ooma base station?
Connect a computer or router to the Base Station for additional setup options. Push down and hold for 10 seconds while plugged in to perform a factory reset of the device.
How do I fix my Ooma solid red light?
Why is my Ooma device flashing a red light? - Quora. It has most likely lost it's internet connection. It has happened to me before. Usually unplugging my modem, router, and Ooma device and then slowly plugging all of them back in one at a time fixed the problem.
Why is my Ooma flashing purple?
Blinking Purple System Status Indicates your Ooma Telo is downloading a software upgrade. All services are unavailable. Do not unplug your Ooma Telo when it is in this state.22-Jul-2014
How do I reset my Ooma Hub?
0:514:35Broken Ooma Telo 2: Can't factory Reset. Flashing Red ... - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo after doing those two troubleshooting things I decided to try a factory reset. So they sayMoreSo after doing those two troubleshooting things I decided to try a factory reset. So they say pressure the trashcan button and press the play button together beef while it's blinking red war.
How do I reconnect my Ooma?
0:561:51How to Set Up Your Ooma Telo! - YouTubeYouTubeStart of suggested clipEnd of suggested clipAccount. Using the included Ethernet cable connect the internet port of the Telo to an open EthernetMoreAccount. Using the included Ethernet cable connect the internet port of the Telo to an open Ethernet port on your router. Then using your existing phone cable plug your phone into the phone port.
WHAT IS button on back of Ooma Telo?
Page (on rear of Telo Base Station or Phone Genie) This button will allow you to page and sync your Ooma Telo Base Station or Phone Genie system with the Ooma HD3 Handset, HD2 Handset, Ooma Linx, and other wireless accessories.
Why is there no dial tone on my Ooma?
If the status indicator on the Base Station is blue but you don't hear a dial tone, check that the phone is correctly plugged into the PHONE port of the Base Station.
How do I turn on my Ooma?
During activation, you'll choose your phone number, set up your 911 service, and create your My Ooma account. The process generally only takes 5-10 minutes, so when you're ready to begin just grab your Ooma device and visit the activation page at http://www.ooma.com/activate/.
Does OOMA connect to router or modem?
Router and modem are separate devices If your existing Wi-Fi router is separate from your Internet Service Provider's (ISP's) modem, as shown in the diagram below, then you can use it with Ooma Connect. This is usually the case if you purchased the router yourself.
How do I connect my Ooma to a new router?
Use the Ethernet cable included in the box to connect the TO INTERNET port on your Base Station to an open Ethernet port on your router.Then, use your phone cord to plug your analog phone or cordless base unit into the PHONE port on the Base Station.Finally, use the included AC adapter to plug in the POWER port.More items...
Support Home
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I just purchased an Ooma Device, and I need help getting started
Click here for information on activation and setup of your new Ooma device.
My Ooma is set up and working. Now I want to learn how to use it
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Ooma Hub Troubleshooting
Got something else to discuss that is not covered by the previous forums? Post it here!
Re: Ooma Hub Troubleshooting
So I did some more troubleshooting and I tried doing a factory reset to start over and now I got to the point where I set the IP address to static and it connects to the Internet fine now, but it still won't connect to Ooma and now I am getting the Play and Fast Forward lights which apparently indicate it is looking for a landline which I have never had..