Ooma Telo User Manual
- Step 1. Activate Online. Begin by activating your Ooma Telo device online. Locate the seven-digit activation code...
- Step 2. Connect To Your Router. Using the included Ethernet cable A, connect the INTERNET port of the Telo to an open...
- Step 3. Connect Your Phone. Using your existing phone cable, plug your corded phone or cordless phone base...
Full Answer
How do I hook up Ooma?
How do I connect my Ooma to my wireless router? Using an Ethernet cable, connect the HOME NETWORK port on the back of your Telo Base Station to a computer. Use the computer and open up a browser to setup.ooma.com. Click on the Wireless tab on the left side of your screen and follow the directions to connect the Telo Base Station to your home Wi-Fi network.
How to install Ooma on your PC?
- Firstly, download and install an Android emulator to your PC
- Download Ooma Office for Mobile APK to your PC
- Open Ooma Office for Mobile APK using the emulator or drag and drop the .APK file into the emulator to install the app.
How to install Ooma?
- Make and receive phone calls to internal extensions, external numbers, international numbers, conference rooms, and Ring Groups with VoIP and Cellular calling modes
- Transfer calls to other Ooma Office extensions
- Listen to voicemail messages
- Send and receive text messages
- Manage Ooma Office preferences
How do I connect my Ooma to the Internet?
Your Ooma Telo Base Station comes with three cables:
- A power cable
- A phone cord
- A flat Ethernet cable
How do I set up Ooma Telo?
0:231:51How to Set Up Your Ooma Telo! - YouTubeYouTubeStart of suggested clipEnd of suggested clipBegin by locating the seven digit activation code printed on the bottom of the Telo. Then go to lumaMoreBegin by locating the seven digit activation code printed on the bottom of the Telo. Then go to luma comm / activate. And click on activate your new account here you will enter your activation. Code.
Can I use my existing phone with Ooma?
Definitely! Ooma will work with any home phone, corded or cordless. Just plug the cordless phone base station into your Ooma system and enjoy free calling on all of your handsets.
Why is setup OOMA not working?
If you are unable to connect to http://setup.ooma.com in Step 5 of the Quick Start Guide, try the following steps: Make sure your computer is connected via Ethernet to the HOME port of the Telo Base Station. Disable Wi-Fi on the computer you are using to connect to the Ooma Telo Base Station.
How do I change my Ooma settings?
Pick up the phone connected to your Ooma Telo and press the key. From the main menu, select option 2: “Change your settings,” then follow the instructions.
Does Ooma need a router?
If your current Wi-Fi router is combined with the ISP's modem, as in the diagram below, you will need to purchase a new router to use with Ooma Connect. Once you have determined which Wi-Fi router to use, you will want to connect it to the LAN port of the Ooma Connect base station, as outlined in this article.
Can I port my landline to Ooma?
You must port your phone number to Ooma before you can get rid of your landline. Number porting costs a one-time fee of $39.99 per number you wish to port, and is available in most areas. For customers that upgrade to an annual subscription to Ooma Premier you can port one number absolutely free.
Can OOMA connect via Wi-Fi?
Yes! Once your Ooma Telo Base Station is connected to your home Wi-Fi network, you plug any device into the HOME NETWORK port and it will have access to the Internet connection through the wireless adapter.
How do I reset my Ooma base station?
Connect a computer or router to the Base Station for additional setup options. Push down and hold for 10 seconds while plugged in to perform a factory reset of the device.
What is my Ooma IP address?
Open a web browser on your computer and navigate to http://setup.ooma.com or http://172.27.35.1.
Does OOMA connect to router or modem?
Basic Ooma Office Base Station setup Your device should be set up between your modem and your router for the best connection. Use the Ethernet cable included in the box to connect the TO INTERNET port on your Base Station to an open Ethernet port on your router.
WHAT IS button on back of Ooma Telo?
Page (on rear of Telo Base Station or Phone Genie) This button will allow you to page and sync your Ooma Telo Base Station or Phone Genie system with the Ooma HD3 Handset, HD2 Handset, Ooma Linx, and other wireless accessories.
What port does Ooma use?
Ooma uses the following application ports for outbound data and voice traffic: UDP 53, UDP 123, UDP 514, UDP 1194,UDP 3386, UDP 3480, UDP 10000-30000, TCP 110, TCP 53 and TCP 443.
How long does it take for Oooma to update?
If your Base Station needs a software upgrade, the Ooma logo will blink purple while it is downloading the newest version. This may take 5-10 minutes. Do not unplug the Base Station while it is upgrading. It will automatically reboot after the upgrade is done.
How to set up base station?
The easiest way to set up your Base Station is with your iPhone or Android smartphone. Visit the app store on your phone and search for the Ooma Setup app. Open the app when it is installed. It’ll ask you to enter some information about yourself and your location. You’ll also select a phone number.
How to connect Oooma Telo to router?
Connect the Ooma Telo to your Router. Using the included Ethernet cable A, connect the INTERNET port of the Telo to an open Ethernet port on your router. Alternative setup options: While we recommend that you begin with this setup, the Ooma Telo is flexible enough to fit into any home network.
How to place a call on Oooma Telo?
To place a call, pick up a phone connected to your Oo ma Telo and dial a phone number. #N#To answer a call, pick up the phone when it rings as you normally would.
How to install telo on PC?
If you only have one computer and it is connected directly to your modem, follow these instructions: Locate the Ethernet cable that connects your modem to your computer. Unplug the modem end of the cable and plug it into the HOME port of the Telo.
How long does it take for a Telo to blink?
It is normal for the lights on the Telo to blink for a couple of minutes while it boots up. The light on top of the device will light up blue once the device is ready to be used. Pick up the phone and listen for the musical Ooma dialtone to confirm that your set up is complete.
Why is my Oooma Telo blinking red?
The light is blinking red A blinking red light indicates that your Ooma Telo is not operational. It is normal for the light to blink red for a couple of minutes during boot up. Otherwise, check the following to make sure everything is set up correctly: *Verify that you have activated your device as described in STEP 1.
How long does it take for Oooma to update?
This may take 5-10 minutes depending on the speed of your Internet connection. Do not unplug the Telo while it is upgrading. It will automatically reboot after the upgrade is complete.
How long does it take to port a phone number to Oooma?
You must maintain phone service with your current provider until the porting process is completed, which usually takes about 3-4 weeks. To check availability, to learn more, or to get started, please visit: my.ooma.com/port.
How long does it take for a Telo base station to reboot?
Once the Telo Base Station has a connection to the Internet, it may need to download one or more updates. This process can take several minutes, during which time the Telo Base Station may reboot several times. The Ooma logo will blink red while the updates are downloading and installing.
Where is the QR code on Telo?
You will be prompted to scan the QR code on the bottom of your Telo Base Station. If your phone does not have a camera or if the QR code will not scan, you can enter the activation code that is printed on the bottom of the Telo Base Station:
What is the pin code for a Bluetooth headset?
For most headsets, the PIN code is 0000 . Click “Yes” to add the headset.
How to make an intercom call on a headset?
Intercom calling to a headset. You can place an intercom call to the headset by selecting the Bluetooth headset device name when you press the intercom button on the HD2 or HD3 handset. You can also place a call by dialing *05 (or *06, *07 or *08 if you have more than one Bluetooth headset) on a regular phone.
How to pair more than one Bluetooth headset?
If you have more than one Bluetooth headset paired, you can select different headsets by dialing *16, *17 or *18 (up to four headsets are supported). This works on any phone or Ooma handset connected to the Ooma Telo Base Station or Phone Genie.
How to transfer a call to a Bluetooth headset?
If you are on an active call on the handset and want to transfer it to a Bluetooth headset, press the button and select the Bluetooth headset you want to transfer the call to. Your headset should ring and when you answer the call on your headset, you will be connected to the remote party.
How to set up Telo?
The easiest way to set up your Telo is with your iPhone or Android smartphone. Visit the app store on your phone and search for the“Ooma Setup” app. Install the app and follow the instructions.
How long does it take for the lights on a Telo Air to blink?
Power on your Telo Air using the included AC cord. It is normal for the lights on the Telo to blink for a couple of minutes while it boots up.
Why is my Oooma Telo blinking red?
The light is blinking red A blinking red light indicates that your Ooma Telo is not operational. It is normal for the light to blink red for a couple of minutes during boot up. Otherwise, check the following to make sure everything is set up correctly:
How long does it take to port a phone number to Oooma?
You must maintain your current phone service until the porting process is completed, which usually takes about 1-3 weeks. To check availability, to learn more, or to get started, please visit: my.ooma.com/port
Does Oooma HD2 work with Telo?
The Ooma HD2 and HD3 handsets sync wirelessly with the Ooma Telo to give you the freedom to set them up anywhere in your home. The handset supports many advanced features, including contact list syncing, Facebook picture caller-ID, custom musical ringtones, access to the Instant Second Line, and much more.
Is Oooma Telo flexible?
The Ooma Telo is flexible enough to work in almost any home network and with a variety of devices. Review the following options to see if any of them apply to you.