If it is flashing red, that means your Ooma is not working yet. Please continue reading below for additional troubleshooting information. If your Ooma logo is a solid blue color, your Ooma service is up, but you may have hooked up your telephone incorrectly.
How do I troubleshoot the red light on my Ooma Telo?
Jun 30, 2019 · The sequence is as follows: 1) Power on, light is purple for 1-2 sec. 2) Immediately Followed by solid red light. after a few minutes: 1) Red light flashes 19 times. 2) Turns purple for 1-2 sec. 3) Goes to solid red.
Why is the Ooma logo a solid blue color?
Mar 07, 2022 · Another possible cause of your Ooma flashing red is a poor internet connection. For instance, if your Ooma has begun flashing red recently. However, it worked previously; the reason is the device is unable to connect to WiFi, and this disruption in your Internet connection may have harmed the phone’s connection to Ooma servers.
Why is my Ooma Telo base station or Phone Genie offline?
If your Ooma logo is a solid blue color, your Ooma service is up, but you may have hooked up your telephone incorrectly. Check to make sure that your phone is correctly plugged into the PHONE port on the back of your Ooma Telo Base Station or Phone Genie. The Ooma light on my Telo Base Station or Phone Genie is blinking red
Why is my Ooma Telo phone number Blue?
6 rows · The table below outlines the different information that can be conveyed by the status indicator: ...
Where is the reset button on an Ooma Telo?
The way you will factory reset the Ooma Linx device depends on the model of your device: If your model Linx device has a reset button on the bottom of the unit, press and hold the button. If the device does not have a reset button, plug it in.
What do the lights on my Ooma Telo mean?
Solid blue light. Base Station is online and in service. Rapidly-blinking blue light. Base Station is in registration mode. Solid amber light.
How do I reset my Ooma base?
To reset your Ooma Telo base station, you will need to unplug the power cord from the back of the unit, wait 10 seconds, and then plug it back in. Once the unit has restarted, you will need to press and hold the 1 and 3 buttons on the top of the unit until the light ring around the button flashes green.
How do I reset my Ooma Telo to factory settings?
Re: Telo Base Factory Reset To reset the telo handset press the red button for about 3 seconds until the handset turns off. Next press the 0 and left softkey while pressing the red button briefly to power back on. The handset is now reset.Feb 26, 2010
How do I fix Ooma flashing red light?
A flashing red Ooma Symbol means the Ooma Telo isn't "seeing" the Internet. First check and make sure your credit card information is up to date. Ooma will turn off your connection if the credit card information isn't up to date.Nov 30, 2013
Why is Ooma solid red?
The Ooma logo on the front of the Ooma Telo Base Station or Phone Genie will flash red when the device is not able to connect to the Ooma service. This may happen upon first use if the device has not been activated properly.
Why is my Ooma flashing purple?
Blinking Purple System Status Indicates your Ooma Telo is downloading a software upgrade. All services are unavailable. Do not unplug your Ooma Telo when it is in this state.Jul 22, 2014
How do I connect my Ooma to a new router?
Use the Ethernet cable included in the box to connect the TO INTERNET port on your Base Station to an open Ethernet port on your router.Then, use your phone cord to plug your analog phone or cordless base unit into the PHONE port on the Base Station.Finally, use the included AC adapter to plug in the POWER port.More items...