Do you get a phone number with Ooma?
Chances are very good that you'll be able to get a telephone number within your local calling area. Unfortunately, Ooma cannot guarantee that you will be able to find a phone number in any specific area code.
What are Ooma customer service hours?
We're available to talk Mon-Fri 5am-5pm PT and Sat-Sun 8am-5pm PT.
How much does it cost to keep your phone number with Ooma?
$39.99 per numberYou must port your phone number to Ooma before you can get rid of your landline. Number porting costs a one-time fee of $39.99 per number you wish to port, and is available in most areas. For customers that upgrade to an annual subscription to Ooma Premier you can port one number absolutely free.
Can I keep my home phone number with Ooma?
Number porting is supported in most calling areas. You can check whether your current phone number can be ported to Ooma by visiting www.ooma.com. If you want to port your phone number, it is necessary to keep your existing home phone service until this process is complete.
Why is my Ooma not working?
Verify that your Internet connection is functioning properly. Try rebooting your modem, router and/or Ooma Telo Base Station or Phone Genie to see if the network connection recovers.
How do you cancel Ooma?
How can I cancel my Ooma subscription via phone?Contact Ooma's Customer Care Department at 1-888-711-6662.Explain why you want to end your membership.Provide the representative with the required info.Ask the representative to send you a cancelation confirmation email.
Does Ooma charge an annual fee?
While your service is free with the Basic plan, all Ooma customers are required to pay monthly taxes and fees.
Can you choose a landline number?
As far as I am aware, you cannot choose your landline number. You can ask for a re-number if you are getting a lot of calls intended for someone else.
What are the Ooma monthly taxes and fees?
Ooma OfficeOoma OfficeGET STARTEDOoma Office Pro$24.95/month per user. More details »Ooma Office Pro Plus$29.95/month per user. More details »Applicable Taxes and FeesVaries by locale. Click to check rates in your area.Ooma Care Phone SupportFree11 more rows
How can I keep a landline number without service?
There are three options available to you:Parking the number for safe keeping.Forwarding the landline number to your current cell phone.Placing the number on a new cell phone - like an old-school flip phone.
Can I move my landline number to VoIP?
It is really simple to transfer your number to VoIP; you just ask your VoIP service provider, and they will take care of it for you. You may have to issue a few instructions and give them permission to transfer the number, but that's about it.
How long does it take to port a phone number to Oooma?
It typically takes 3-4 weeks to complete the porting process. If you think you would be interested in porting a phone number to Ooma, answer yes. Otherwise, answer no. Keep in mind that answering yes DOES NOT start the porting process.
Does Oooma have a 911 number?
Yes, your 911 call is routed by the service address on your Ooma account, not your phone number. If Ooma is your only phone provider, your call will be routed over the Internet along with your phone number and the address that you’ve provided to Ooma. For that reason, it’s important to keep your personal information up-to-date by logging ...
Can Oooma find phone numbers?
Unfortunately, Ooma cannot guarantee that you will be able to find a phone number in any specific area code. For example, no new 212 area code phone numbers are available, but Ooma can still provide phone numbers in that calling area (area code 646, etc).
How to check if your phone number is ported to Oooma?
You can check whether your current phone number can be ported to Ooma by visiting www.ooma.com. If you want to port your phone number, it is necessary to keep your existing home phone service until this process is complete. If you cancel your phone service prior to completing the porting process you risk losing the number you are attempting ...
What is porting a phone number?
What is porting? Phone number porting is an option that allows you to transfer your existing phone number from your old phone company to Ooma. By taking advantage of the number porting option you can save yourself the time and hassle of contacting all of the people who have your phone number to update them on a new one.
Re: Sending and receiving SMS Text with Ooma Smartphone App
A definite Plus 1 for me. That is a very much desired feature. I like to give people only one number: my Ooma number, because, when I'm home, I don't carry around my cell phone. So, if people call me on my cell phone I wouldn't likely hear it, unless I happen to be where my cell is charging.
Re: Sending and receiving SMS Text with Ooma Smartphone App
This was posted in the Ooma Office forums, but looks like you are using Ooma home/residential? According to their website, the Ooma Office app does support SMS. I haven't really used it so I don't really know if you can receive without sending one first. If you want this feature and you aren't using Ooma Office, you may want to sign up.
Re: Sending and receiving SMS Text with Ooma Smartphone App
I guess I am WRONG! https://support.ooma.com/office/ooma-bu ... -overview/ I don't seem to have access to it though.
Re: Sending and receiving SMS Text with Ooma Smartphone App
I guess I am WRONG! https://support.ooma.com/office/ooma-bu ... -overview/ I don't seem to have access to it though. [UPDATE} Apparently I was grandfathered so I wasn't receiving all of the feature updates. I will be receiving SMS but of course my bill will go up. That's fine, though. FINALLY SMS!
