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ooma telo manual

by Prof. Ciara Stoltenberg Published 3 years ago Updated 2 years ago

How to set up your Ooma Telo?

How to Set Up Your Ooma Telo Device Step 1 and 2: Activate Your Ooma & Choose a Phone Number: You will need to activate your Ooma before you can use it. This is done with an activation code found on the bottom of the device. After you enter your activation code, you are required to choose a phone number.

How to install Ooma?

  • Make and receive phone calls to internal extensions, external numbers, international numbers, conference rooms, and Ring Groups with VoIP and Cellular calling modes
  • Transfer calls to other Ooma Office extensions
  • Listen to voicemail messages
  • Send and receive text messages
  • Manage Ooma Office preferences

More items...

What phones work with Ooma Telo?

Work from home like a pro with Ooma.

  • Be confident you’ll always be heard clearly
  • Get a business-class desk phone for easy dialing
  • Use as a second line to keep work and personal calls separate
  • Have calls forwarded from the office

How to troubleshoot Ooma?

  • Make sure your computer is connected via Ethernet to the HOME port of the Telo Base Station
  • Disable Wi-Fi on the computer you are using to connect to the Ooma Telo Base Station
  • Try connecting to http://172.27.35.1 in your browser

How do I reset my Ooma Telo?

Best Answer:To reset your Ooma Telo base station, you will need to unplug the power cord from the back of the unit, wait 10 seconds, and then plug it back in.Once the unit has restarted, you will need to press and hold the 1 and 3 buttons on the top of the unit until the light ring around the button flashes green.

How do I connect my Ooma to the Internet?

0:561:51How to Set Up Your Ooma Telo! - YouTubeYouTubeStart of suggested clipEnd of suggested clipUsing the included Ethernet cable connect the internet port of the Telo to an open Ethernet port onMoreUsing the included Ethernet cable connect the internet port of the Telo to an open Ethernet port on your router. Then using your existing phone cable plug your phone into the phone port.

Why is my Ooma Telo blinking red?

The Ooma logo on the front of the Ooma Telo Base Station or Phone Genie will flash red when the device is not able to connect to the Ooma service. This may happen upon first use if the device has not been activated properly.

WHAT IS button on back of Ooma Telo?

Page (on rear of Telo Base Station or Phone Genie) This button will allow you to page and sync your Ooma Telo Base Station or Phone Genie system with the Ooma HD3 Handset, HD2 Handset, Ooma Linx, and other wireless accessories.

How do I connect my Ooma to my router?

Use the Ethernet cable included in the box to connect the TO INTERNET port on your Base Station to an open Ethernet port on your router.Then, use your phone cord to plug your analog phone or cordless base unit into the PHONE port on the Base Station.Finally, use the included AC adapter to plug in the POWER port.More items...

Does OOMA work with WiFi?

Product Description. the ooma wireless + Bluetooth adapter enables your ooma Telo to connect to the internet wirelessly using your Wi-Fi network. This gives you the flexibility to install your Telo anywhere in your home where you have access to Wi-Fi.

Why is my Ooma flashing purple?

Blinking Purple System Status Indicates your Ooma Telo is downloading a software upgrade. All services are unavailable. Do not unplug your Ooma Telo when it is in this state.Jul 22, 2014

What do the lights on my Ooma Telo mean?

Solid blue light. Base Station is online and in service. Rapidly-blinking blue light. Base Station is in registration mode. Solid amber light.

Why is my Ooma phone not ringing?

Ooma Mobile cannot ring for incoming calls if your phone is silenced. You can resolve this problem by checking whether your phone's Silent switch is on (iOS), or by using the volume buttons on your device to adjust the ringer volume (Android).

Where is Page button on Ooma base unit?

Page Key (on rear of Base Station) Press to locate your Ooma handsets. Press-and-hold for three seconds to register a new cordless Ooma device such as an HD2 Handset or Linx. Solid Blue System Status Indicates that your Ooma service is working. You will hear the Ooma dial tone and all services are operational.

How to place a call on Oooma Telo?

To place a call, pick up a phone connected to your Oo ma Telo and dial a phone number. #N#To answer a call, pick up the phone when it rings as you normally would.

How to connect Oooma Telo to router?

Connect the Ooma Telo to your Router. Using the included Ethernet cable A, connect the INTERNET port of the Telo to an open Ethernet port on your router. Alternative setup options: While we recommend that you begin with this setup, the Ooma Telo is flexible enough to fit into any home network.

How to install telo on PC?

If you only have one computer and it is connected directly to your modem, follow these instructions: Locate the Ethernet cable that connects your modem to your computer. Unplug the modem end of the cable and plug it into the HOME port of the Telo.

How long does it take for a Telo to blink?

It is normal for the lights on the Telo to blink for a couple of minutes while it boots up. The light on top of the device will light up blue once the device is ready to be used. Pick up the phone and listen for the musical Ooma dialtone to confirm that your set up is complete.

Why is my Oooma Telo blinking red?

The light is blinking red A blinking red light indicates that your Ooma Telo is not operational. It is normal for the light to blink red for a couple of minutes during boot up. Otherwise, check the following to make sure everything is set up correctly: *Verify that you have activated your device as described in STEP 1.

How long does it take for Oooma to update?

This may take 5-10 minutes depending on the speed of your Internet connection. Do not unplug the Telo while it is upgrading. It will automatically reboot after the upgrade is complete.

How long does it take to port a phone number to Oooma?

You must maintain phone service with your current provider until the porting process is completed, which usually takes about 3-4 weeks. To check availability, to learn more, or to get started, please visit: my.ooma.com/port.

How long does it take to port a phone number to Oooma?

You must maintain phone service with your current provider until the porting process is completed, which usually takes about 3-4 weeks. To check availability, to learn more, or to get started, please visit: my.ooma.com/port.

Why is my Oooma Telo blinking red?

logo is blinking red A blinking red logo indicates that your Ooma Telo is not operational. It is normal for the logo to blink red for a couple of minutes during boot up. Otherwise, check the following to make sure everything is set up correctly: . •Verify that you have activated your device as described in Step 1.

How long does it take for Oooma to update?

This may take 5-10 minutes depending on the speed of your Internet connection. Do not unplug the Telo while it is upgrading. It will automatically reboot after the upgrade is complete.

Quick Start Guide

Installing Ooma is easy! Congratulations on purchasing Ooma. Installation is easy and will take only about 15 minutes. Follow the steps in this guide to set up your Base Station and your Ooma account. Next, you will plug in the 4G Adapter to act as either a primary or a backup Internet connection for your Base Station.

STEP 1 Get the Ooma Setup app

The easiest way to set up your Base Station is with your iPhone or Android smartphone. Visit the app store on your phone and search for the Ooma Setup app. Open the app when it is installed. The app will ask you to enter some information about yourself and your location.

STEP 2 Connect 4G Adapter to Base Station

Make sure your Base Station is unplugged. Use the provided USB cable to connect the Connect 4G to the USB port on the back of the Base Station. If the provided cable is not long enough, you can use any USB cable up to 15’ long.

STEP 3 OPTIONAL: Plug in Ethernet Cable

If you wish to use the Ooma Connect 4G adapter as a backup Internet connection, use the included Ethernet cable to connect your Base Station to your Home Internet. Insert one end of the Ethernet cable into the INTERNET port on the back of the Base Station. Connect the other end of the cable to an open port on your router.

STEP 4 Power on the Base Station

Plug the included AC adpter into the POWER port. The Ooma logo will blink red for a few minutes. When it turns blue, the Base Station is ready.

STEP 5 Connect a Phone

Make sure your Base Station is plugged in and that it has powered on and downloaded any applicable updates. Then, using an existing corded or cordless phone, plug the other end of the cord into the PHONE port.

Quick Reference

Play Key Press to hear your voicemail messages. Press again to stop playback. Key will blink when there are new messages.

How to connect Oooma Telo to router?

Connect the Ooma Telo to your Router . Using the included Ethernet cable A, connect the INTERNET port of the Telo to an open E thernet port on your router. Connect To Your Router Power On. Plug in your Ooma Telo. Plug the provided AC adapter Binto the POWER port.

How to answer a call on Oooma Telo?

To place a call, pick up a phone connected to your Ooma Telo and dial a phone number. To answer a call, pick up the phone when it rings as you normally would. Call-waiting. Switch to a second incoming call by pressing the Flash key on your telephone handset. The current call will automatically be put on hold.

How long does it take to port a phone number to Oooma?

You must maintain phone service with your current provider until the porting process is completed, which usually takes about 3-4 weeks. To check availability, to learn more, or to get started, please visit: my.ooma.com/port.

Can you connect an Oooma Telo to a phone jack?

You can link the Ooma Telo to all the phone jacks in your home, allowing you to connect phones in multiple rooms. NOTE: The PHONE port on the back of your Ooma Telo is not designed or certified for connecting to your phone company’s wiring, whether through the phone jacks in your home or otherwise.

How to set up Telo?

The easiest way to set up your Telo is with your iPhone or Android smartphone. Visit the app store on your phone and search for the“Ooma Setup” app. Install the app and follow the instructions.

How long does it take for the lights on a Telo Air to blink?

Power on your Telo Air using the included AC cord. It is normal for the lights on the Telo to blink for a couple of minutes while it boots up.

Why is my Oooma Telo blinking red?

The light is blinking red  A blinking red light indicates that your Ooma Telo is not operational. It is normal for the light to blink red for a couple of minutes during boot up. Otherwise, check the following to make sure everything is set up correctly:

How long does it take to port a phone number to Oooma?

You must maintain your current phone service until the porting process is completed, which usually takes about 1-3 weeks. To check availability, to learn more, or to get started, please visit: my.ooma.com/port

Does Oooma HD2 work with Telo?

The Ooma HD2 and HD3 handsets sync wirelessly with the Ooma Telo to give you the freedom to set them up anywhere in your home. The handset supports many advanced features, including contact list syncing, Facebook picture caller-ID, custom musical ringtones, access to the Instant Second Line, and much more.

Is Oooma Telo flexible?

The Ooma Telo is flexible enough to work in almost any home network and with a variety of devices. Review the following options to see if any of them apply to you.

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