On your Ooma Telo Base Station or Phone Genie, press the line 1 or line 2 button corresponding to the incoming call (it’ll be flashing orange) Premier: Ooma Premier subscribers who also have an Ooma HD2 or HD3 Handset can pick up another ringing phone in their setup to take the call on the Instant Second Line™
Full Answer
What do the buttons on the Ooma Telo base station do?
The buttons on the bottom row of your Ooma Telo Base Station or Phone Genie (Delete, Rewind, Fast forward, Play) serve as controls for your Ooma Voicemail. Your Ooma Telo Base Station or Phone Genie is designed to play your voicemail out loud at the touch of the button.
How do I Reset my Ooma Telo to factory settings?
The Ooma symbol will alternately blink Red and Blue. 10. The Ooma symbol will turn solid Red. 11. Release the Stop and Trash buttons. 12. Wait for a short period of time. The Ooma Telo will cycle back into a reboot. 13. After a successful Factory Reset, all Ooma Setup settings will be Factory.
How do I Turn Off do not disturb on Ooma Telo?
You can turn Do Not Disturb off by pressing on either the button or the button on your Ooma Telo Base Station or Phone Genie and holding it for two seconds. You can also turn Do Not Disturb off by pressing again the DND button on an Ooma HD2 Handset or Ooma HD3 Handset or by dialing *79 on a regular handset.
How do I adjust the volume of Ooma Telo voicemail?
Press the appropriate button to adjust the volume of the speaker in your Telo Base Station or Phone Genie. The buttons on the bottom row of your Ooma Telo Base Station or Phone Genie (Delete, Rewind, Fast forward, Play) serve as controls for your Ooma Voicemail.
WHAT IS button on back of Ooma Telo?
Page (on rear of Telo Base Station or Phone Genie) This button will allow you to page and sync your Ooma Telo Base Station or Phone Genie system with the Ooma HD3 Handset, HD2 Handset, Ooma Linx, and other wireless accessories.
What do the lights on my Ooma Telo mean?
The 1 and 2 buttons on my Ooma Telo Base Station or Phone Genie are lit blue. If your Ooma device is offline and these lights are turned on, it means that your Ooma Telo Base Station or Phone Genie system is not able to connect to the Ooma Network.
Where is the Ooma reset button?
If your model Linx device has a reset button on the bottom of the unit, press and hold the button. If the device does not have a reset button, plug it in. Insert a paperclip into the pinhole next to the phone jack and hold it down for ten seconds until the system status light blinks amber.
How do I reset my Ooma Telo base?
Re: Telo Base Factory Reset To reset the telo handset press the red button for about 3 seconds until the handset turns off. Next press the 0 and left softkey while pressing the red button briefly to power back on. The handset is now reset.
Why is my Base Station blinking red?
A solid or flashing red light on a 2.0 base station usually indicates that there is a mechanical problem within the station. These usually require the device to have to be sent in for repair.
Why is my Ooma flashing purple?
If your device requires a software upgrade, the Ooma logo will blink purple while it is downloading the newest version. it is upgrading. It will automatically reboot after the upgrade is complete. To place a call, pick up a phone connected to your Ooma Telo and dial a phone number.
Why is setup OOMA not working?
If you are unable to connect to http://setup.ooma.com in Step 5 of the Quick Start Guide, try the following steps: Make sure your computer is connected via Ethernet to the HOME port of the Telo Base Station. Disable Wi-Fi on the computer you are using to connect to the Ooma Telo Base Station.
How do I reset OOMA after power outage?
Re: restart sequence after a power outage My cable modem, Ooma Hub, and router (which are connected in that sequence) are all plugged into the same power strip. To restart everything, I just kill the power strip, wait 5-10 seconds, and turn the power strip back on.
How do I reconnect my Ooma?
Ensure that your Ooma Wireless + Bluetooth Adapter is plugged in all the way. Remove your adapter, reboot your Telo Base Station, and then re-insert the adapter. Move the Telo Base Station closer to your router or wireless access point to make sure it is not out of range.
Why is there no dial tone on my Ooma?
If the status indicator on the Base Station is blue but you don't hear a dial tone, check that the phone is correctly plugged into the PHONE port of the Base Station.
How do I turn on my Ooma Telo?
0:561:51How to Set Up Your Ooma Telo! - YouTubeYouTubeStart of suggested clipEnd of suggested clipUsing the included Ethernet cable connect the internet port of the Telo to an open Ethernet port onMoreUsing the included Ethernet cable connect the internet port of the Telo to an open Ethernet port on your router. Then using your existing phone cable plug your phone into the phone port.
How to place a call on Oooma Telo?
To place a call, pick up a phone connected to your Oo ma Telo and dial a phone number. #N#To answer a call, pick up the phone when it rings as you normally would.
How to connect Oooma Telo to router?
Connect the Ooma Telo to your Router. Using the included Ethernet cable A, connect the INTERNET port of the Telo to an open Ethernet port on your router. Alternative setup options: While we recommend that you begin with this setup, the Ooma Telo is flexible enough to fit into any home network.
How to install telo on PC?
If you only have one computer and it is connected directly to your modem, follow these instructions: Locate the Ethernet cable that connects your modem to your computer. Unplug the modem end of the cable and plug it into the HOME port of the Telo.
How long does it take for a Telo to blink?
It is normal for the lights on the Telo to blink for a couple of minutes while it boots up. The light on top of the device will light up blue once the device is ready to be used. Pick up the phone and listen for the musical Ooma dialtone to confirm that your set up is complete.
Why is my Oooma Telo blinking red?
The light is blinking red A blinking red light indicates that your Ooma Telo is not operational. It is normal for the light to blink red for a couple of minutes during boot up. Otherwise, check the following to make sure everything is set up correctly: *Verify that you have activated your device as described in STEP 1.
How long does it take for Oooma to update?
This may take 5-10 minutes depending on the speed of your Internet connection. Do not unplug the Telo while it is upgrading. It will automatically reboot after the upgrade is complete.
How long does it take to port a phone number to Oooma?
You must maintain phone service with your current provider until the porting process is completed, which usually takes about 3-4 weeks. To check availability, to learn more, or to get started, please visit: my.ooma.com/port.
How to put a Telo headset in registration mode?
Press the PAGE button on your Telo Base Station and hold it down for three seconds. This will put the device into registration mode. The PAGE button is either on the back or the top-right corner of the Telo Base Station, depending on which version of the device you have (see below): Place the headset back into the charging cradle.
What does it mean when your headset rings?
When your Headset rings, you will know that your slot number matches the last digit of the number that you just dialed (1, 2, 3, or 4). You may want to make a note of this number, as you will need it to make calls from your Headset.