How do I reset my Ooma Telo Air 2?
1:544:35Broken Ooma Telo 2: Can't factory Reset. Flashing Red ... - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo it's blinking red none of the online instructions mentioned how long have to hold the trashcanMoreSo it's blinking red none of the online instructions mentioned how long have to hold the trashcan and play by them for but I'm assuming it takes at least 15 to 30 seconds.
What does solid red light on Ooma mean?
Solid red logo likely means a hardware failure.
Where is the reset button on the Ooma Telo?
If your model Linx device has a reset button on the bottom of the unit, press and hold the button. If the device does not have a reset button, plug it in. Insert a paperclip into the pinhole next to the phone jack and hold it down for ten seconds until the system status light blinks amber.
How do I reboot my Ooma base station?
Connect the included AC adapter to power the Base Station. Connect a computer or router to the Base Station for additional setup options. Push down and hold for 10 seconds while plugged in to perform a factory reset of the device.
Why is my base station blinking red?
A solid or flashing red light on a 2.0 base station usually indicates that there is a mechanical problem within the station. These usually require the device to have to be sent in for repair.
How do I reconnect my Ooma?
Ensure that your Ooma Wireless + Bluetooth Adapter is plugged in all the way. Remove your adapter, reboot your Telo Base Station, and then re-insert the adapter. Move the Telo Base Station closer to your router or wireless access point to make sure it is not out of range.
How do I fix Ooma flashing red light?
This may happen upon first use if the device has not been activated properly. If the device has functioned in the past, the flashing red logo usually means that an interruption in your Internet service may have broken the device's connection to Ooma servers. Verify that your Internet connection is functioning properly.
How do I reset Ooma after power outage?
Re: restart sequence after a power outage My cable modem, Ooma Hub, and router (which are connected in that sequence) are all plugged into the same power strip. To restart everything, I just kill the power strip, wait 5-10 seconds, and turn the power strip back on.
Why is setup Ooma not working?
If you are unable to connect to http://setup.ooma.com in Step 5 of the Quick Start Guide, try the following steps: Make sure your computer is connected via Ethernet to the HOME port of the Telo Base Station. Disable Wi-Fi on the computer you are using to connect to the Ooma Telo Base Station.
Does Ooma connect to router or modem?
Basic Ooma Office Base Station setup Your device should be set up between your modem and your router for the best connection. Use the Ethernet cable included in the box to connect the TO INTERNET port on your Base Station to an open Ethernet port on your router.
Get the App
The easiest way to set up your Base Station is with your iPhone or Android smartphone. Visit the app store on your phone and search for the Ooma Setup app.
Power on
Plug the included AC adapter into the POWER port. The Ooma logo will blink red for a few minutes. When it turns blue, the Base Station is ready.
Connect Base Station to the Internet
The Ooma Setup app contains instructions that will guide you through connecting your Base Station to the Internet. You can connect in two different ways: Wi-Fi or Ethernet.
Connect Phone
Make sure your Base Station is plugged in and that it has powered on and downloaded any applicable updates. Then, using an existing corded or cordless phone, plug the other end of the cord into the PHONE port.
FAQs
If you have questions while you are activating your account, these FAQs may be of help to you:
What is a Telo base station?
The Ooma Telo Base Station or Phone Genie can function as a router, enabling your computer to access the Internet through the device. You’ll be able to set up your system by following the instructions in Option 2A in the Quick Start Guide. Wherever the instructions refer to your “router”, substitute the word “computer”.
Why won't my phone ring?
There are several reasons that incoming calls may not cause your phone to ring. Here are some of the most common reasons why your phone might not ring: 1 The ringer on your phone is turned off. You may need to consult the manufacturer’s instructions for help with turning the ringer back on. 2 You have activated the Do not Disturb feature. If this is the case, the Envelope key will be a solid orange color on your Ooma Telo Base Station or Phone Genie, and all new calls will go to directly to voicemail. In order to deactivate this feature, hold the Envelope key for three seconds. 3 Your phone is not properly plugged into your Ooma Telo Base Station or Phone Genie. Check to make sure that there is a phone securely plugged into the PHONE jack of your Telo Base Station or Phone Genie, or that any Ooma handsets you own are properly registered. 4 You have enabled the Call Forwarding feature, and all incoming calls are being redirected to another phone number. You can learn how to turn Call Forwarding off by visiting our Knowledgebase FAQ.