Unplug (remove power from) your Ooma device for at least 20 minutes. Then repower the Ooma Device. If that doesn't work, temporarily connect your Ooma device's Internet port to one of your Router LAN ports, using a network cable.
How do I reset Ooma after power outage?
Re: restart sequence after a power outage My cable modem, Ooma Hub, and router (which are connected in that sequence) are all plugged into the same power strip. To restart everything, I just kill the power strip, wait 5-10 seconds, and turn the power strip back on.
Where is the reset button on Ooma?
If your model Linx device has a reset button on the bottom of the unit, press and hold the button. If the device does not have a reset button, plug it in. Insert a paperclip into the pinhole next to the phone jack and hold it down for ten seconds until the system status light blinks amber.
Does Ooma work if power goes out?
If the power goes out in your house, your Ooma device will no longer work.
How do I turn on my Ooma?
During activation, you'll choose your phone number, set up your 911 service, and create your My Ooma account. The process generally only takes 5-10 minutes, so when you're ready to begin just grab your Ooma device and visit the activation page at http://www.ooma.com/activate/.
Why is setup Ooma not working?
If you are unable to connect to http://setup.ooma.com in Step 5 of the Quick Start Guide, try the following steps: Make sure your computer is connected via Ethernet to the HOME port of the Telo Base Station. Disable Wi-Fi on the computer you are using to connect to the Ooma Telo Base Station.
What does a solid red light mean on Ooma?
Solid red logo likely means a hardware failure.
Can you call without electricity?
If you have a “corded” phone, then yes your landline telephone will work during a power outage. If you have a “cordless” phone, then it will not work, because a cordless phone requires electricity to transfer the signal from the base to the handset.
Should I keep my landline for emergencies?
In an emergency, a good old-fashioned landline phone has been regarded as the most reliable method of communication. When storms knock out power, cell towers often go dark, as do high-speed internet connections. Landlines, on the other hand, work without power or battery-operated phones.
Are telephone landlines being phased out?
The PSTN is set to close in 2025, but different telecoms companies may switch over to digital at different times depending on their plans.
How do I reset my Ooma Telo Air 2?
1:544:35Broken Ooma Telo 2: Can't factory Reset. Flashing Red ... - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo it's blinking red none of the online instructions mentioned how long have to hold the trashcanMoreSo it's blinking red none of the online instructions mentioned how long have to hold the trashcan and play by them for but I'm assuming it takes at least 15 to 30 seconds.
Why is my Ooma flashing purple?
If your device requires a software upgrade, the Ooma logo will blink purple while it is downloading the newest version. it is upgrading. It will automatically reboot after the upgrade is complete.
Where is Page button on Ooma base unit?
Page Key (on rear of Base Station) Press to locate your Ooma handsets. Press-and-hold for three seconds to register a new cordless Ooma device such as an HD2 Handset or Linx. Solid Blue System Status Indicates that your Ooma service is working. You will hear the Ooma dial tone and all services are operational.
Re: No power
Sounds like either your Ooma box has died or the power cord to the box is defective. Have you tried wiggling the cord at various places along the wire, including the plug at both ends?
Re: No power
FreePhone wrote: Sounds like either your Ooma box has died or the power cord to the box is defective. Have you tried wiggling the cord at various places along the wire, including the plug at both ends?
Re: No power
FreePhone wrote: Actually it would be very rare for the power adapter to fail.
Re: No power
FreePhone wrote: Actually it would be very rare for the power adapter to fail.
What do I do if my computer is currently plugged directly into my modem?
The Ooma Telo Base Station or Phone Genie can function as a router, enabling your computer to access the Internet through the device. You’ll be able to set up your system by following the instructions in Option 2A in the Quick Start Guide. Wherever the instructions refer to your “router”, substitute the word “computer”.
The Ooma light on my Telo Base Station or Phone Genie is blinking red
The Ooma logo on the front of the Ooma Telo Base Station or Phone Genie will flash red when the device is not able to connect to the Ooma service. This may happen upon first use if the device has not been activated properly.
The 1 and 2 buttons on my Ooma Telo Base Station or Phone Genie are lit blue
If your Ooma device is offline and these lights are turned on, it means that your Ooma Telo Base Station or Phone Genie system is not able to connect to the Ooma Network.
The Trash and Message buttons on my Ooma Telo Base Station or Phone Genie are lit blue
If your Ooma device is offline and these lights are turned on, it means that your Ooma Telo Base Station or Phone Genie can’t connect to the Internet. Your first step should be to review the setup diagram in the Quick Start Guide that best matches the setup in your house.
The Play and Fast forward keys are lit blue
You should only experience this if you have chosen the option to use your Ooma with a landline backup. When your Ooma device is offline and the Play and Fast forward buttons are turned on, it means that your Ooma Telo Base Station or Phone Genie cannot detect a phone line connected the the system.
Incoming calls do not cause your phone to ring
There are several reasons that incoming calls may not cause your phone to ring. Here are some of the most common reasons why your phone might not ring:
My voice quality is poor
The Ooma PureVoice™ HD technology built into the Ooma Telo Base Station or Phone Genie includes sophisticated algorithms to deliver the best voice quality your Internet connection can support.
Re: Telo No Lights
Nevermind. Called support again and ended up loosing the call with them but not before the rep did something cause after I now just plugged it back in it is all working.
Re: Telo No Lights
Check to see if the plug in the back of the telo is loose... If it is you can get a replacement.
Re: Telo No Lights
Well it never actually got fixed. It came back doing the same thing the very next morning. It doesn't appear to be the power cable.
Re: Telo No Lights
wags119 wrote: Well it never actually got fixed. It came back doing the same thing the very next morning. It doesn't appear to be the power cable. I have found that if I leave it unplugged for about 10 mins and then plug it back in that it will cycle fine and will work anywhere from a few minutes to a couple of hours.