Receiving Helpdesk

ooma ip address

by Maye Thompson Published 4 years ago Updated 3 years ago

In order to access your Ooma device, please follow these instructions:

  • Connect your computer’s Internet port to the HOME port on the Telo Base Station or Phone Genie with an Ethernet cable
  • Give your computer a moment to receive an IP address from your Ooma device
  • Open a web browser on your computer and navigate to http://setup.ooma.com or http://172.27.35.1

Open a web browser on your computer and navigate to http://setup.ooma.com or http://172.27.35.1. Once you have completed this connection, you will be able to access the set up page to configure your system's settings.

Full Answer

What phones work with Ooma?

What phones work best with Ooma?

  • AT&T CL2940 DECT 6.0 Corded Phone.
  • RCA 1113-1BKGA 1-Handset Landline Telephone.
  • RCA 1113-1BSGA Corded Desktop Phone.
  • RCA 1113-1BKGA 1-Handset Landline Telephone.

Is Ooma the best VoIP?

PCMag readers called it. Each year, PCMag polls its readers for their Business Choice awards and Ooma Office took top honors as the Best Business VoIP Phone Service for the eighth straight year. And the news gets even better. Among PCMag’s 14 highest ranking VoIP Phone service companies, Ooma led in every category that was measured.

Is Ooma a reliable and economic as a VoIP service?

Ooma, Inc ., a smart communications platform for businesses and consumers, today announced that – for the eighth year in a row – the company’s Ooma Office service has won PCMag’s prestigious Business Choice Award for Best VoIP System. Ooma today announced that – for the eighth year in a row – the company’s Ooma Office service has won PCMag’s prestigious Business Choice Award ...

Can I use existing phone with Ooma?

In most cases, yes, Ooma can transfer (port) your existing phone number to Ooma. Normally there is a one-time processing fee of $39.99, but if you sign-up for an annual subscription to Ooma Premier ($119.99/yr), we’ll waive the porting fee. To confirm that your number can be transferred, go to www.ooma.com/products/port.

How do I connect my Ooma to my network?

Use the Ethernet cable included in the box to connect the TO INTERNET port on your Base Station to an open Ethernet port on your router.Then, use your phone cord to plug your analog phone or cordless base unit into the PHONE port on the Base Station.Finally, use the included AC adapter to plug in the POWER port.More items...

How do I connect to Ooma box?

0:561:51How to Set Up Your Ooma Telo! - YouTubeYouTubeStart of suggested clipEnd of suggested clipUsing the included Ethernet cable connect the internet port of the Telo to an open Ethernet port onMoreUsing the included Ethernet cable connect the internet port of the Telo to an open Ethernet port on your router. Then using your existing phone cable plug your phone into the phone port.

How do I change my Ooma settings?

Pick up the phone connected to your Ooma Telo and press the key. From the main menu, select option 2: “Change your settings,” then follow the instructions.

How do I reconnect my Ooma?

Ensure that your Ooma Wireless + Bluetooth Adapter is plugged in all the way. Remove your adapter, reboot your Telo Base Station, and then re-insert the adapter. Move the Telo Base Station closer to your router or wireless access point to make sure it is not out of range.

How do I reset my Ooma base station?

Connect a computer or router to the Base Station for additional setup options. Push down and hold for 10 seconds while plugged in to perform a factory reset of the device.

Does Ooma work with Wi-Fi?

Yes! Once your Ooma Telo Base Station or Phone Genie is connected to your home Wi-Fi network, you plug any device into the HOME NETWORK port and it will have access to the Internet connection through the wireless adapter.

What port does Ooma use?

Ooma uses the following application ports for outbound data and voice traffic: UDP 53, UDP 123, UDP 514, UDP 1194,UDP 3386, UDP 3480, UDP 10000-30000, TCP 110, TCP 53 and TCP 443.

Why is setup Ooma not working?

If you are unable to connect to http://setup.ooma.com in Step 5 of the Quick Start Guide, try the following steps: Make sure your computer is connected via Ethernet to the HOME port of the Telo Base Station. Disable Wi-Fi on the computer you are using to connect to the Ooma Telo Base Station.

How do I reset Ooma after power outage?

Re: restart sequence after a power outage My cable modem, Ooma Hub, and router (which are connected in that sequence) are all plugged into the same power strip. To restart everything, I just kill the power strip, wait 5-10 seconds, and turn the power strip back on.

what is the IP to login Ooma hub?

Got something else to discuss that is not covered by the previous forums? Post it here!

Re: what is the IP to login Ooma hub?

thanks for the speedy reply. I connected my laptop to Home port Ooma hub and typping setup.ooma.com and could get into the Ooma setup page. However, non of the buttons under Navigation seem to work. When I click one button on the left it shows "The internet explorer cannot display to web page". What's wrong with that?

Re: what is the IP to login Ooma hub?

I agree with Tommies - I still run my firewall and my AVG antivirus - the only difference is that I access the hub using the http://172.27.35.1 address instead of http://setup.ooma.com . I did not have to make any adjustments to my firewall using the direct IP address.

Re: Setup static ip

However, since your Ooma is connected to the router, you just have your router give your Ooma a fixed IP address via DHCP reservation.

Re: Setup static ip

However, since your Ooma is connected to the router, you just have your router give your Ooma a fixed IP address via DHCP reservation.

Re: Setup static ip

genexxa wrote: Is there a way that I can change my Telo from DHCP to static ip address? Is there a management interface that I can connect to?

Re: Setup static ip

1. Plug an Ethernet cable from a computer (not the router) to the port next to the power cable.

Re: Setup static ip

Beware of the post by "madmartian"!! The suggested IP address "setup.ooma.com" in his post will not be properly resolved -- it doesn't really exist at the time of this writing -- however a substitute numerical IP address may be suggested. If you try that, this is where the trouble begins.

Re: Setup static ip

I recently tried the instructions provided by "madmartian" and had no problem resolving "setup.ooma.com" and changing the device's Internet IP address. Nevertheless, I found the default numerical address you can use instead is the following: http://172.27.35.1

Re: static ip setup

cewillis wrote: When setting a static IP, the form asks for DNS addresses. Which addresses: 1) the ones provided by my web host/ISP, or 2) some of those for ooma services shown under Tools > DNS Test at the ooma telo setup page?

Re: static ip setup

cewillis wrote: When setting a static IP, the form asks for DNS addresses. Which addresses: 1) the ones provided by my web host/ISP, or 2) some of those for ooma services shown under Tools > DNS Test at the ooma telo setup page?

Re: static ip setup

thunderbird wrote: It's the same numbers as the IP address, except replace the last IP number block with 001.

Re: static ip setup

Yeah thanks -- I got all all that. Except my Linksys router doesn't have an 'attached devices' list that I can see. I already had other static IP devices setup, so it was quite clear except for the DNS questions I asked above.

Re: static ip setup

A side benefit of a static IP now is that you can now connect to the Ooma box Admin Pages directly by going to 192.168.1.20 in your browser.

Original ooma is not connecting to the internet

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.

Re: Original ooma is not connecting to the internet

Connect a computer to the Home port with a lan cable. If the computer has WiFi capability, disable it.

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