No, the Ooma HD3 Handset is not compatible with the Ooma HD1 Handset. If you have previously used an Ooma HD1 Handset with your Telo Base Station or Phone Genie, you must dial # #302 from a phone connected to the Telo Base Station or Phone Genie.
Full Answer
How to troubleshoot Ooma?
Nov 03, 2014 · Re: Handsets not connecting. Post. by TheOldGrouch » Mon Nov 03, 2014 6:18 pm. At the risk of repeating something that c.s. may have told you, try deregestering the offending phone (s), remove the batteries, wait a minute, reinstall the …
Why is my Ooma offline?
Apr 23, 2018 · Incoming calls are ringing the RJ-11 port consistently, but periodically none of the HD3 handsets ring. All devices are registered and working. Rebooting the handsets seems to bring it back but this is the 3rd time the HD3s have not rung when a call comes in. Fortunately I have the Echo Connect in the RJ-11 so the Echos ring.
Can I use existing phone with Ooma?
Dec 31, 2020 · Step 1 Insert Batteries. Remove the battery cover located on the back of the handset by sliding it away from the center of the device. Insert the two rechargeable AAA batteries, making sure that you align the flat end against the springs. Replace the battery cover by sliding it in the opposite direction.
Do I need a new phone number with Ooma Telo?
How do I connect my Ooma phone to the base?
To register the Headset to an Ooma Telo Base Station, you can follow these instructions:Remove the Headset from the charging cradle.Press the PAGE button on your Telo Base Station and hold it down for three seconds. ... Place the headset back into the charging cradle. ... Pick up the Headset and press the TALK button.
How do I reset my Ooma phone?
Do you? Power off the Telo unit, wait around 15 seconds, then power it back on, 2. When the logo starts flashing RED, press and hold 'Stop' and 'Trash' keys at the same time, … see more.
How do I reset my Ooma base station?
Connect a computer or router to the Base Station for additional setup options. Push down and hold for 10 seconds while plugged in to perform a factory reset of the device.
Why is setup Ooma not working?
If you are unable to connect to http://setup.ooma.com in Step 5 of the Quick Start Guide, try the following steps: Make sure your computer is connected via Ethernet to the HOME port of the Telo Base Station. Disable Wi-Fi on the computer you are using to connect to the Ooma Telo Base Station.
Why is my Ooma device offline?
If your Ooma device is offline and these lights are turned on, it means that your Ooma Telo Base Station or Phone Genie can't connect to the Internet. Your first step should be to review the setup diagram in the Quick Start Guide that best matches the setup in your house.
Where is the reset button on my Ooma?
The way you will factory reset the Ooma Linx device depends on the model of your device: If your model Linx device has a reset button on the bottom of the unit, press and hold the button. If the device does not have a reset button, plug it in.
How do I reconnect my Ooma?
Using an Ethernet cable, connect the HOME NETWORK port on the back of your Telo Base Station to a computer. Use the computer and open up a browser to setup.ooma.com. Click on the Wireless tab on the left side of your screen and follow the directions to connect the Telo Base Station to your home Wi-Fi network.
Why is my Ooma flashing purple?
Blinking Purple System Status Indicates your Ooma Telo is downloading a software upgrade. All services are unavailable. Do not unplug your Ooma Telo when it is in this state.22-Jul-2014
Do all phones work with Ooma?
Definitely! Ooma will work with any home phone, corded or cordless. Just plug the cordless phone base station into your Ooma system and enjoy free calling on all of your handsets.
How does Ooma Bluetooth work?
The Ooma Bluetooth Adapter is a hardware add-on for the Ooma Telo Base Station or Phone Genie. The adapter adds Bluetooth capability to the Ooma Telo Base Station or Phone Genie, allowing it to communicate with other Bluetooth-enabled devices such as a mobile phone or a headset that slides over one ear.
Why is my Ooma phone not ringing?
Ooma Mobile cannot ring for incoming calls if your phone is silenced. You can resolve this problem by checking whether your phone's Silent switch is on (iOS), or by using the volume buttons on your device to adjust the ringer volume (Android).
How does the Ooma Linx work?
The Ooma Linx with DECT 6.0 technology allows you to wirelessly connect phones with dedicated extensions or fax machines anywhere in your home. Requires an Ooma Telo or Ooma Office phone system. Connect up to 4 Ooma Linx devices to each Ooma Telo or Ooma Office base station.
What do I need to use my Ooma HD3 Handset?
You need to have a working Ooma Telo Base Station or Phone Genie unit set up to use the Ooma HD3 Handset.
How do I set up my Ooma HD3 Handset?
Begin by installing the included AA batteries into the handset and plugging the included AC adapter in to the handset cradle. Place the handset in the cradle and allow it to charge for at least 30 minutes before proceeding.
Can I use an Ooma HD3 Handset and an Ooma HD1 Handset at the same time?
No, the Ooma HD3 Handset is not compatible with the Ooma HD1 Handset. If you have previously used an Ooma HD1 Handset with your Telo Base Station or Phone Genie, you must dial # #302 from a phone connected to the Telo Base Station or Phone Genie.
Can I use both Ooma HD3 Handsets and regular handsets with my Ooma Telo Base Station or Phone Genie?
Yes! You can plug a regular phone into the PHONE port on the back of your Ooma Telo Base Station or Phone Genie and then set up as many as four Ooma HD3 Handsets around your home to have a total of five phones.
Can I use both Ooma HD3 Handsets and Ooma Linx with my Ooma Telo Base Station or Phone Genie?
Yes! Each Ooma Telo Base Station or Phone Genie can support up to four Ooma cordless peripherals (HD3 Handsets, HD2 Handsets, or Linx devices).
Can I use an Ooma HD3 Handset and an Ooma HD2 Handset at the same time?
Yes, an Ooma HD3 Handset and an Ooma HD2 Handset can both be synced with the same Ooma Telo Base Station or Phone Genie.
How many HD3 Handsets can I have registered with my Telo Base Station or Phone Genie?
Each Ooma Telo Base Station or Phone Genie can support up to four Ooma cordless peripherals (HD3 Handsets, HD2 Handsets, or Linx devices).
Getting Started
You’re just a few quick steps from making and receiving calls on your new Ooma HD3 Handset.
Step 1 Insert Batteries
Remove the battery cover located on the back of the handset by sliding it away from the center of the device. Insert the two rechargeable AAA batteries, making sure that you align the flat end against the springs. Replace the battery cover by sliding it in the opposite direction.
Step 2 Charge the Handset
Plug the AC adapter into a power outlet and then connect the AC adapter cable to the charging cradle. Put the handset on the cradle.#N#When the handset is on its cradle, it will show a lightning bolt in the battery icon when it is charging.
Step 3 Register the Handset
Press the Page key on your Ooma Telo and hold it down for three seconds to activate registration mode. When the handset detects the Telo, press the YES soft key to proceed.#N#Once the handset is successfully registered, the home screen will be displayed.#N#Each Ooma Telo supports up to four Ooma HD3 Handsets.
Home Screen
After the handset is registered to your Telo, it will display a home screen similar to the one pictured below.
Navigating the User Interface
Your Ooma HD3 Handset has an easy-to-use interface that puts the most common features at your fingertips while still letting you access all the advanced features the handsetis capable of.
Need Assistance?
Check out these resources for troubleshooting guides or additional help:#N#Online knowledgebase: www.ooma.com/support#N#User manuals: www.ooma.com/userguide#N#Community forum: forums.ooma.com#N#Live customer care: 1-888-711-6662 (US)#N#1-866-929-6662 (Canada)