Receiving Helpdesk

ny ez pass customer service

by Leila Metz Published 4 years ago Updated 3 years ago

How do I talk to a live person at EZ Pass NY?

Click here to log in on the web, or call 1-800-333-TOLL (8655) to use our automated system for account inquiries and general E-ZPass® New York information!

How do I speak to someone at NY tolls?

Call the Customer Service Center at 1-844-826-8400.

How do I dispute an E-ZPass violation in NY?

Your dispute must be submitted in writing to the Violations Processing Center at the following address. You may also FAX this information to 1-718-816-0762. You will need to identify the type of suspension, 60 Days, 180 Days or Revoked, the date and time of the occurrence and why you are disputing the Speed Suspension.

How do I get a refund from EZ Pass NY?

According to Transit Authority spokeswoman Jennifer Givner, if a motorist is impacted financially due to travel restrictions due to coronavirus, they should visit the E-Z Pass customer service at (https://www.e-zpassny.com/en/home/index.shtml) and a refund will be issued for unused commuter trip charges.

Can toll violation fees be waived NY?

If the account is not replenished within this period, a violation notice is issued for the toll plus a $50 or $100 fee per transaction, depending upon the facility, and the customer has 30 days to pay. The fee is automatically waived on first-time notices if the toll is paid by the due date.

What happens if you don't pay NY tolls?

What happens if I don't pay the toll? After your travel, you'll get a bill in the mail 30 to 40 days later (assuming you don't have E-ZPass). From there, you have 30 days to pay it. If you don't, a second bill with a $5 late fee attached will be sent 30 days later, according to the Thruway Authority.

How do I stop E-ZPass from being read?

Use tinfoil, keep the transponder inside a metal box in your vehicle's console storage, or sit on it. Hip bones and flesh are dense enough to block its signal.

How do I pay my NY toll by plate?

You can pay your tolls now in a few short steps, by providing your license plate number, along with a payment method. If you already received a Toll Bill in the mail, you can pay it by selecting the Pay Toll Bill link. You can also use this "Pay Toll Now" feature to plan an upcoming trip.

How much is a toll violation in NY?

There are no fees associated with your first violation notice. If the first Violation Notice is not paid, you will be charged a fee of $50 or $100 for each toll shown on the Violation Notice. Accrued fees may result in suspension of vehicle registration or exclusion from MTA Bridges and Tunnels toll facilities.

Where can I return my E-ZPass transponder in NY?

Thruway AuthorityCustomer Account Correspondence. E-ZPass Customer Service Center. P.O. Box 15187. Albany, New York 12212-5187.Applications and Returned Tags. E-ZPass Customer Service Center. P.O. Box 149001. Staten Island, NY 10314-9001.Violation Payments and Inquiries. E-ZPass Customer Service Center. P.O. Box 15186.

Can I use my E-ZPass in someone else's car ny?

Yes. If you do not own a vehicle, you can still enroll in E-ZPass ®. Your tag can be used in any vehicle with two axles, a maximum gross weight of 7,000 pounds and single rear tires (includes RV's with dual rear tires).

How do I check my NY E-ZPass balance?

The E-ZPass ® system maintains your usage and account balance. An account statement itemizing your toll usage and account balance will be sent to you through the mail or emailed to you. You may also check your account balance using our automated telephone system by calling 1-800-333-TOLL(8655).

Where is the Yonkers service center?

Yonkers Service Center. The Yonkers Service Center is located at 730 McLean Avenue. From the Major Deegan Expressway, take the McLean Avenue exit. Turn east onto McLean Avenue. The service center is located less than one-half of a mile from the exit on the left-hand side of McLean Avenue.

Where is the service center on 20th Avenue?

The Service Center is located on the northwest corner of the intersection of 20th Avenue and the Whitestone Expressway across from the Post Office.

How to use an EZ pass?

An EZ Pass can be used by locating toll facilities with white and purple EZ Pass logo signs. These will direct you to where and how to pay. Since each facility will differ in operations, be sure to ask customer services about the way EZ Passes function.

What are the advantages of an EZ pass?

A few of the obvious benefits are a decrease in the length of toll booth queue and lesser roadblocks. An EZ Pass is thus a convenient tool for every motorist.

How many states have EZ Pass?

Toll collection is often an inconvenience for many motorists throughout America. That is why an EZ Pass system of electronic toll collection is now accessible in 17 states. Thanks to its effective and efficient functioning, it is also being made available in other areas.

Can you use an EZ pass for a commute?

With a functional EZ Pass, you can save during your commute. Because these passes are acceptable in 17 states, you can travel extensively with lower expenditure and lesser wastage of time. Additionally, EZ Pass payment systems can be found along multiple Thruways and other cashless toll facilities.

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