How do I speak to a live person at Verizon prepaid?
Contact UsPrepaid. Customer service. 1.888.294.68048AM-7PM ET (Mon - Sat)8AM-5PM ET (Sun)Mailing Address. Payment address. ... Website issues. Verizon Wireless Internet OperationsOne Verizon WayBasking Ridge, NJ 07920.Bankruptcy. Verizon Wireless Bankruptcy Administration500 Technology DriveSuite 550Weldon Spring, MO 63304.
Does Verizon have 24 hour customer service?
Yes. Verizon Premium Technical Support is available 24 hours a day, seven days a week, 365 days a year. Call anytime you need technical assistance, even in the middle of the night or on a holiday.
How do I manage my Verizon prepaid account?
For all other devices, visit verizonwireless.com to sign in and manage your account.If needed, Download & Install - My Verizon App - Android & iOS.From the Home screen tap the. My Verizon. ... Tap the. Menu icon. ... If prompted, enter your My Verizon password then tap. Sign in. ... Tap. ... Tap. ... Enter the appropriate info then tap.
How do I access my Verizon prepaid account?
Go to the My Verizon Sign in page. Note: You can click the link above or enter VerizonWireless.com/my-verizon/ in your web browser. Enter your prepaid mobile number and My Verizon Password, and then click Sign in.
How do I talk to Verizon customer service?
If you have questions or need additional help, please call 1-800 Verizon (1-800-837-4966).
What phone number is 800 837 4966?
1-800-VERIZONThe new number, 1-800-VERIZON (1-800-837-4966), replaces more than 100 toll-free numbers used in the past by Verizon wireline customers.
What is my Verizon prepaid account number and PIN?
Verizon Prepaid Your account number consists of 10 digits, a dash ( - ), and "00001." Example: 0123456789-00001. Your PIN is the same as your four-digit passcode.
What is my Verizon Wireless prepaid account number?
Your prepaid account number should be the last 4 digits of your cell phone number unless you have changed it. If you have changed it, you will need to get in touch with prepaid directly (888-294-6804).
How do I check my Verizon balance?
Dial #BAL (#225) Dial #BAL from your mobile phone and Verizon will send you a text that includes your account balance and information on when that payment is due.
Is there an app for Verizon prepaid?
Get the My Verizon app for prepaid Open the app store on your device (e.g., Google Play™ Store, Apple® App Store®). Search for "My Verizon". Tap My Verizon in the search results and follow the onscreen prompts to download the app.
How do I reconnect My Verizon prepaid phone?
Available settings vary based on user type (Account Owner or Account Member).From the Home screen tap the. ... Tap the. ... If prompted, enter your My Verizon password.Tap. ... Tap. ... Choose an option then tap. ... Follow the onscreen instructions to reconnect the new or existing device.Review the reconnect device details then tap.More items...
What happens when you run out of data on Verizon prepaid?
Once you opt in, you'll automatically go into Safety Mode any month you run out of data. You won't incur overages unless you disable Safety Mode. If you turn Safety Mode off, you'll be charged for overages if you run out of data.
Manage your prepaid account FAQs - Monitor data usage
Understand and monitor prepaid data usage and account information. Learn how to change your plan, add data and keep track of your account balance.
Prepaid 3G to 4G LTE upgrade FAQs
Learn about how network upgrades apply to older prepaid plans that include pay per use. Most prepaid accounts aren't affected by this upgrade.
Prepaid Family Account FAQs
Learn about Prepaid Family Accounts, which let you have more than one line on your prepaid account. Find answers to common questions about billing, payments and more.
Prepaid billing & payments FAQs - Monthly fees & refill cards
Get answers on how to manage payments for Verizon's prepaid plans. Learn about monthly expiration dates & how to use a refill card. Set up auto pay for prepaid.
Prepaid promotions FAQs
Learn about the latest prepaid deals and special promotions. Connect without an annual contract. Pay in advance for a monthly plan that works best for you.
Prepaid suspend service FAQs - Lost or stolen device
Learn how you can temporarily suspend service on a prepaid device that has been lost or stolen, to prevent unauthorized usage or charges to your account.
Select and set up your prepaid plan FAQs
Learn about prepaid plans with no long term contracts or credit checks. Get help selecting the best prepaid monthly data plan for your smartphone, tablet or jetpack.
Recently Reported Customer Problems
My husband has a prepaid phone has had Verizon prepaid cell phone for years never had t...
About Verizon Wireless Prepaid
You are looking up Verizon Wireless Prepaid customer care, so you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Verizon Wireless Prepaid also goes by or is associated with the names Verizon, Verizon Prepay.
What is the affiliation between Verizon Wireless Prepaid and GetHuman?
GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with Verizon Wireless Prepaid or organizations like it.
How to change my Verizon phone number?
To change your mobile number: Click Change Mobile Number to go to the Change Mobile Number page in My Verizon. Note: If you're the Account Owner on a Prepaid Family Account, you can select a line at the top of the screen to change that line's mobile number. Select how you want to pick your new number:
How to change device on Verizon?
Click Change Device in My Verizon to go to the Change Device page. Enter the Device ID of the new device you want to use on your account. Note: Your Device ID can typically be found in your device's Settings in the About Phone section. It may be called, IMEI, MEID or ESN. Click Continue.
How to add funds to Verizon account?
Add funds. To add funds to your account: Click Add Funds in My Verizon to get to the Add Funds page . Note: If you're on a Prepaid Family Account, click Add or Send Funds and then click Next to get to the Add Funds page. Enter the amount you want to add in the Payment Amount field.
How to add a phone line to a prepaid phone?
To add a line to an existing prepaid account: Click Add a line in the device list at the top of the home screen feed. Click Select under the type of line you want to add: Shop for phones - If you don't have an existing line or phone, you can purchase a new phone and add a new or existing phone number to your account.
What happens if my Verizon phone is stolen?
If your device is lost or stolen, you can temporarily suspend and reconnect your service in My Verizon. This can help prevent unauthorized charges on your account. Learn more about suspending service.
How to remove a line from Verizon?
Click Manage Lines to go to the Manage Lines page in My Verizon. Under Remove a line, click Select. Select a line to remove and click Continue. Note: If you're the Account Owner and removing your own line, follow the steps to transfer account ownership to a new line to finish removing your line from the account.
How long does Verizon data boost last?
Data Boosts are used after all your monthly allowance is gone. Data Boosts expire 30 days or 90 days after purchase, depending on the amount purchased. To add data to your account: Click Add Data in My Verizon to go to the Add Data page. Select the amount of data you want to add. Click Add Data.