How do I talk to a live person at MetroPCS?
By phoneBy phone. Call customer service. Call: 888-8-METRO-8. Call: *611 from your Metro® by T‑Mobile phone.Make a payment. Call: 888-8-METRO-8. Call: *99 from your Metro® by T‑Mobile phone.Get premium handset protection. Call: 1-800-316-2075. Or visit: https://fastclaim.com/metro/
Is 611 a customer service?
If you need to get in touch with T-Mobile's customer care or technical support, simply dial 611 from your T-Mobile phone, or call the number below. T-Mobile's customer care is available 24/7!
How do you talk to customer service?
Maintaining a consistent toneThink of tone on a spectrum. Take the examples above: “Anything else?” and “What else can I help you with?” ... Use positive language. ... Be brief but not brusque. ... Reply in a timely manner. ... Always use your customer's name. ... Talk their talk. ... Be careful with jokes. ... Create a support style guide.More items...•
What happens if you dial * 611?
Call *611 from a Verizon Phone An automated phone system helps you check your balances, check your usage and perform other account-management items. You can also be connected to a Verizon customer support representative if you need assistance.
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Contact Info & Links
Telephone comments/suggestions about Metro Service are temporarily disabled. Send via [email protected] or fill out the form below:
Concerns about Metro service?
Telephone comments/suggestions about Metro Service are temporarily disabled. Send via [email protected] or fill out the form below: