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moen customer service warranty

by Jacquelyn Walsh Published 4 years ago Updated 3 years ago

1-800-BUY-MOEN

How do I contact Moen customer service?

Simply contact Moen at 1-800-BUY-MOEN for replacement information. Also Know, does Moen replace faucet parts for free?

Does Moen have a lifetime guarantee?

Most Moen products for home use come with a lifetime warranty. Moen’s lifetime warranty applies when products are used in home settings. The manufacturer warrants that: Products that are used in an industrial or commercial setting have a five-year warranty.

Do Moen faucets have a lifetime guarantee?

Warranty Information. Moen products have been manufactured under the highest standards of quality and workmanship. Most Moen faucets are backed by Moen's Lifetime Limited warranty. Additional Moen product warranties are listed below.

How does Moen lifetime warranty work?

Customers have three options to claim Moen warranty on their own:

  • By mail
  • Over the phone
  • By email

Are Moen replacement cartridges free?

If this faucet should ever develop a leak or drip during the Warranty Period, Moen will FREE OF CHARGE provide the parts necessary to put the faucet back in good working condition and will replace FREE OF CHARGE any part or finish that proves defective in material and manufacturing workmanship, under normal ...

Does Moen still have lifetime warranty?

Moen warrants to the original consumer purchaser for as long as the original consumer purchaser owns their home (the "Warranty Period" for homeowners), that this faucet will be leak- and drip-free during normal use and all parts and finishes of this faucet will be free from defects in material and manufacturing ...

How do I contact Moen customer service?

2506 0670Moen Incorporated / Customer service

How do I claim my Moen warranty?

Warranty Claims To initiate a claim, call Moen at 800-289-6636 (800-465-6130 in Canada; 01-800-718-4345 in Mexico), or write Moen at the address on the reverse side.

What is lifetime limited warranty?

Limited lifetime warranty is a warranty against manufacturer defects, not normal wear and tear. It is for the lifetime of the part and not of the vehicle. The store would be able to determine if the parts are defective or not.

Which faucets have lifetime warranty?

Top Plumbing Fixtures Brands with Lifetime WarrantiesDelta Faucets and Fixtures. ... Moen Plumbing Fixtures. ... Danze Plumbing Products. ... American Standard Kitchen and Bathroom Fixtures. ... ROHL Plumbing Fixtures. ... KOHLER Plumbing Fixtures. ... Jacuzzi Whirlpool Tubs and Fixtures. ... Toto Plumbing Fixtures.More items...

Where is the model number on a Moen faucet?

Exact model numbers can be found on your box or on your instruction sheet. If unavailable, you may find the general family series number on the back of the spout (non pullout).

Where do I find my faucet model number?

On the packaging, look near the UPC code or the top of the box. On the faucet, a model identification tag has been attached to most models manufactured since 2012. Look for the tag on one of the faucet's supply lines.04-Aug-2021

How do you repair a Moen faucet?

1:176:12Moen Bathroom Faucet Repair - Moen 1225 - YouTubeYouTubeStart of suggested clipEnd of suggested clipNow there's a retaining clip that we need to remove on the back of this plastic part. So use a smallMoreNow there's a retaining clip that we need to remove on the back of this plastic part. So use a small slotted screwdriver I'm using a monkey hook and we're just going to pull out this clip.

Which Moen valve do I have?

If not the series number can be usually be found on the underside of the faucet or on the decorative escutcheon ring that goes around it. The second way to identify your Moen valve cartridge is to remove the old one. You will do this by first shutting off the hot and cold water feed to your shower.09-Oct-2020

How long does a Moen cartridge last?

The system has expensive cartridges, they cost about $30 (2014) to replace, but they last a long time -- 20 to 30 years. It's not a bad deal, and unlike modern ceramic faucets, Moen still makes the same part to put into valve bodies made 40 years ago!

Where is Moen headquarters?

North Olmsted, Ohio, United StatesMoen Incorporated / HeadquartersNorth Olmsted is a city in Cuyahoga County, Ohio, United States. As of the 2020 census, the city population was 32,442. North Olmsted is a west side suburb of Cleveland, Ohio, and is the 8th most populated city within Cuyahoga County. Wikipedia

What is MOEN 101?

Created specifically for tradesmen and professionals , Moen 101 is designed to provide basic product identification information and background on our innovations and core product platforms. This content is laid out in a series of modules by product category. Here, you will find a great deal of information regarding Moen cartridges and valves.

Where is the series number on a spout aerator located?

If you point your spout aerator (where the water comes out) so that it is facing the 3 o'clock position, the series number should be located on the opposite side at the 9 o'clock position. The model/series number is usually a four or five digit number beginning with "7" or "8" and may be followed by letters. Lavatory Faucets.

Where is the series number on a spout?

The series number may be stamped on the back side of the spout, near the base where it swivels on the sink. If you point your spout aerator (where the water comes out) so that it is facing the 3 o'clock position, the series number should be located on the opposite side at the 9 o'clock position.

What is the Moen faucet?

American company Moen is famous for its kitchen and bathroom faucets. It introduced a smart shower system in 2017 and a smart kitchen faucet in 2020. Most Moen products for home use come with a lifetime warranty.

How to claim a Moen warranty?

Claiming a Warranty by Calling Customer Service. Moen’s toll-free customer service phone number for the United States is 1-800-289-6636. They are available from 9 a.m. to 5:30 p.m. on weekdays and closed on national holidays. If you’re in Canada, you can call 905-829-3400 for Toronto and 1-800-465-6130 for the rest of Canada.

How long is the Donner warranty?

Five years for electronics box, spout, and lenses in-home use and one year in commercial use. Lifetime warranty for the control box in-home use and five years in commercial use. Garbage disposals. Five to 10 years depending on the model. Donner-branded bath accessories.

Does Moen have a lifetime warranty?

Moen’s lifetime warranty applies when products are used in home settings. The manufacturer warrants that: Faucets will not leak or drip during normal use. There are no defects in material and manufacturing workmanship.

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