Receiving Helpdesk

metropcs customer service

by Evalyn Donnelly Published 3 years ago Updated 3 years ago

If you encounter this type of phone call hang up and immediately contact MetroPCS customer care at 1-888-863-8768 to validate the request or report the incident.

How can I talk to a MetroPCS representative?

By phoneBy phone. Call customer service. Call: 888-8-METRO-8. Call: *611 from your Metro® by T‑Mobile phone.Make a payment. Call: 888-8-METRO-8. Call: *99 from your Metro® by T‑Mobile phone.Get premium handset protection. Call: 1-800-316-2075. Or visit: https://fastclaim.com/metro/

Is 611 MetroPCS customer service?

In store. Online. By calling 1-888-8metro8 (1-888-863-8768)...I am traveling internationally and must have Wi-Fi to call to US for free. What options do I have?Department/AgencyPhone NumberHoursCustomer Service1-888-8metro8 (863-8768) or dial *611 from your Metro phone6am-2am (Central) 7 days a week2 more rows

Is T-Mobile the same as MetroPCS?

Is Metro now owned by T-Mobile? Actually, T-Mobile has been the parent company of Metro since 2013. So, our customers have been enjoying the T-Mobile network since then.

Is T-Mobile getting rid of MetroPCS?

T-Mobile US (NYSE:TMUS) plans to shut off the legacy CDMA network of its MetroPCS prepaid brand on June 21, earlier than expected. The carrier still needs to shut down the CDMA network in three major markets.

How can I talk to 3 customer service?

Call usPersonal customers. From your Three phone. 333. From any other phone. 0333 338 1001. From abroad. ... Mobile broadband customers. From your Three phone. 500. From any other phone. 0333 338 1003. From abroad. ... Business customers. From your Three phone. 337. From any other phone. 0800 033 8033. From abroad.

Why is my MetroPCS data not working?

Change APN on MetroPCS Having the wrong APN settings could cause issues with data and/or MMS messages. If you have a device that isn't cooperating, you can try to change the APN to MetroPCS and see if that fixes the problem. On your phone, go to Settings > More > Mobile Networks > Access Point Names > Menu.

Can I switch from Metro to T-Mobile?

Yes, it is possible to keep the number you already have from another wireless or landline carrier. First, check if your existing number is eligible for transfer to T-Mobile. If it is, simply follow the on-screen instructions displayed during check-out to authorize the transfer. We'll do the rest.

What network does MetroPCS use?

T‑MobileMetro is powered by T‑Mobile––America's largest 5G network. And while 5G grows, you can count on our 4G LTE network the connects 99% of Americans.

What happened to MetroPCS?

MetroPCS changes name to Metro by T-Mobile, adds Amazon Prime and Google storage perks to phone plans. MetroPCS, which merged with T-Mobile five years ago, is rebranding and adding some interesting new perks to its smartphone plans.

Can I buy a T-Mobile phone and use it with MetroPCS?

once its cleared to be unlocked yes you can take it over to Metro..but it must be unlocked from TMO first.

What carriers are compatible with MetroPCS?

Verizon, U.S Cellular, Sprint, and other CDMA Carriers: For example, Barring the iPhone 4 all Verizon and U.S Cellular iPhones are compatible with MetroPCS. That said, a majority of other phones that have been using Sprint, Verizon or US Cellular networks will not work with MetroPCS.

Did AT&T buy MetroPCS?

Metro by T-Mobile (formerly known as MetroPCS and also known simply as Metro) is an American prepaid wireless service provider and brand owned by T-Mobile US.

How can I activate my MetroPCS phone for free?

Visit a store or call 1-888-8-METRO8 to activate your device.

How do you call T-Mobile from your phone?

Call us. Simply dial 611 from your T-Mobile phone or use the T-Mobile app to give us a call.

How do I get an extension on my MetroPCS phone?

0:454:11This is How metropcs gave me 48 Hours extension on my serviceYouTubeStart of suggested clipEnd of suggested clipSo I need to get the extension. Now once you know this one just go ahead and click on the headphonesMoreSo I need to get the extension. Now once you know this one just go ahead and click on the headphones. Over here and the phone should call the customer service. So let's call the customer. Service.

How do I pay my Metro PCS bill?

Submit a one-time payment or log in to set up AutoPay. You can also make payments through the MyMetro app.

How many users does Metro by T-Mobile have?

Metro by T-Mobile has around 18 million users that actively use bundled features, such as Amazon Prime subscriptions and Google One storage. If you’re a Metro by T-Mobile user and you’re unsatisfied with your product or you’re experiencing any service issues, we’ll show you all the available methods for contacting the company’s customer support.

What is Metro by T-Mobile?

Metro by T-Mobile, formerly known as MetroPCS, is a prepaid wireless service provider owned by a company called T-Mobile. Today, Metro is T-Mobile’s subsidiary, offering a selection of 31 smartphones and four data plans.

Does Metro by T Mobile have social media?

Metro by T-Mobile has a few social media accounts that you can use to reach out. They are active on Facebook, Instagram, Twitter, and YouTube. Although contacting customer support through social media isn’t uncommon, you would have a higher chance of receiving a fast response by calling them.

Can MetroPCS skip waiting on hold?

Since getting through to a MetroPCS customer service representative is extremely time-consuming and often infuriating, we developed the Skip Waiting on Hold product. Once you sign up for DoNotPay and start using this product, you’ll be able to reach support agents of any company without ever waiting on hold!

No complaints

Great customer service, Wait time was less than a minute getting through. Tech was friendly and courteous. My Wi-Fi calling works again and I am happy........

customer service

Or lack there-of. Tried for several minutes to get help to buy a battery for my cell phone. Had to re-dial many time, kept getting cut off. No help available, and no store answers the phone. May switch to jitterbug phone.

Customer

II asked to speak to a supervisor I was denied I asked again at the end of our conversation and was hung up on I do not like Metro PCS and then I'm going to change my service

Atrocious service

horrid service. sign up two weeks ago, signing off now. they are terrible.

extremely poor customer service

I tried to reach a customer service representative via 611 and was not successful. Repeatedly put into a loop about my billing information. Repeatedly heard, " You want to talk with somepne." than the message about my billing information was repeated., ...

The Worst!!!!!!

metro pc is perhap the worst phone service out there.I live in the Wash. dc area, A few miles out of rich. va., i could not pick up a signal at all. I had no phone the whole weekend in Va. beach.Add to that, the internet don"t work most of the time and as i am typing this, I have no service on my phone with my bill paid.

cust. ser. as in live human

When did metro get rid of all human help? I am shocked. Is it tmobile's idea. I would think they will loose money when cust.leave.rather than give us excuse as to the great deals are due to no humans.What a Joke!

How do I contact MetroPCS customer service?

Metro by T-Mobile employs live customer service representatives, some of whom are accessible 24 hours a day, 7 days a week. Metro has a number of phone numbers you can call if you need assistance or have questions.

How can I activate my MetroPCS phone for free?

You can activate your MetroPCS number for free by visiting the Metro PCS website https://www.metrobyt-mobile.com/ and follow the instructions that they provide on their site to activate your account

What is $40/mo plan?

With this plan you get to enjoy 10 gigabytes of high-speed data. Stream your favorite shows for no extra charge with 10GB of high-speed broadband. At no additional cost, you get to enjoy America’s largest 5G network.

What is MetroPCS $50 plan?

With this plan get to stream your favorite shows with unlimited high-speed data at no additional cost. At no additional cost, you get to enjoy America’s largest 5G network.

Is there a cancellation fee for MetroPCS?

It’s simple to cancel your MetroPCS subscription because all you have is contact customer support and speak with a representative who will cancel your subscription. You can also choose not to pay, but you must do so at the end of the month of your payment cycle to avoid being charged an early termination fee.

Can I pay my MetroPCS bill with my checking account?

On MetroPCS.com, you can set up autopay. Every month, an automatic debit from your bank account or debit/credit card will be performed on this platform. Autopay is a payment technique, particularly for eWallets.

Can I upgrade my MetroPCS phone?

Metro PCS provides an upgrade swap option (BYOD – bring your own device). This means it is possible to replace your phone for a lower cost. Your phone must, however, be compatible with Metro PCS in order to be eligible.

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