Does Metro PCS do trade ins?
Unlike other wireless carriers, Metro PCS does not have a mobile phone trade-in program. You can still trade in your phone, however, with third-party companies like Flipswap and CellForCash. These companies will pay you for your old mobile device. Unlike other wireless carriers, Metro PCS does not have a mobile phone trade-in program.
What are some problems with Metro PCS?
Some problems detected at Metro PCS. Users are reporting problems related to: phone, internet and total blackout. Updated 3 minutes ago: Metro by T-Mobile is a prepaid wireless service in the United States. Metro PCS provides nationwide talk, text, and data depending on the plan services using GSM, HSPA, HSPA+ and 4G LTE networks.
Does Metro PCS have a good service?
Metro by T-Mobile, which you may once have known as MetroPCS, is a giant in the world of MVNO offerings, making it one of the best cell phone providers in the US. As you've probably guessed, this uses the T-Mobile network which means you get some of the best 5G high-speed coverage nationwide.
Is Metro PCS a good phone company?
Yes, Metro uses T-Mobile’s GSM network. If you’re coming from T-Mobile or AT&T, which both run on GSM networks, your phone will likely be good to go as long as you unlock it and purchase a Metro SIM card. If you’re switching from Verizon, though, you may run into issues, since both of those carriers run on CDMA.
How do I file a complaint against MetroPCS?
If you encounter this type of phone call hang up and immediately contact MetroPCS customer care at 1-888-863-8768 to validate the request or report the incident.
How can I talk to a representative at MetroPCS?
By calling 1-888-8metro8 (1-888-863-8768)
How do I get a refund from MetroPCS?
Once you receive a device or accessory that you're not satisfied with, you can return it and request a refund if:You return it in the first seven days from purchase for store-bought products, or within 30 days of purchase for products bought online.The reason for returning is outside of warranty issues.More items...
Where is MetroPCS corporate office?
Richardson, Texas, United StatesMetro by T-Mobile / HeadquartersRichardson is a city in Dallas and Collin counties in the U.S. state of Texas. As of the 2020 United States census, the city had a total population of 119,469. Richardson is an inner suburb of Dallas. Wikipedia
What is involved in customer service?
Customer service is the act of providing support to both prospective and existing customers. Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social media interactions and may also be responsible for creating documentation for self-service support.
Why does MetroPCS have no service?
Outages can be triggered by something like a DNS error, outdated phone setting, or local tower failure. Once you're experiencing issues with your MetroPCS network, follow the guide below to know when an issue has occurred.
How long does a refund from Metro PCS take?
For a credit or debit card, the payment will be refunded back to the original card within three business days. If you do not have the original payment method on hand, then you will not be eligible for a refund.
What is MetroPCS return policy?
If you're not 100% satisfied with a purchase, we offer a money-back guarantee with our MetroPROMISE®. The product must be returned by mail within 30 days if it was bought online, or returned in store within fourteen days if it was purchased in store.
Can I cancel a MetroPCS payment?
You may cancel an Autopay Payment at any time up to three (3) Business Days prior to the date such payment is scheduled to be made. To cancel an Autopay Payment, log into your MetroPCS eWallet account on www.metroPCS.com and follow the instructions to remove the AutoPay preference from the Funding Account.
What is the address for T Mobile corporate office?
Bonn, GermanyT-Mobile / Headquarters
Who is the CEO of MetroPCS?
Roger LinquistRoger Linquist MetroPCS Communications CEO Rating Roger Linquist the CEO of MetroPCS Communications received an average score of 69 from MetroPCS Communications employees.
Who is the founder of MetroPCS?
Roger LinquistMalcolm M LorangMetro by T-Mobile/FoundersCompany History In 1994, Roger Linquist, founder of PageMart, created MetroPCS to participate in the Federal Communication Commission "C " Block auctions.01-Feb-2002
Eligibility Notice and Claim Form (English)
In 2019, the New York City Department of Consumer and Worker Protection (DCWP) sued T-Mobile USA, Inc. (‘T-Mobile’), MetroPCS New York, LLC (‘MetroPCS’), and 43 ‘Metro by T-Mobile’ dealers alleging deceptive conduct in ‘Metro by T-Mobile’ stores and on the ‘Metro by T-Mobile’ website. DCWP recently settled its claims with T-Mobile and MetroPCS.
Accommodations
To request a disability-related accommodation, please email DCWP’s Americans with Disabilities Act (ADA) Coordinator at [email protected] or visit our Accommodations page.
What to expect from MetroPCS?
What to expect: The credit card company may temporarily remove the charge from your bill. They will then likely ask MetroPCS for a response. You may also be asked for more information or evidence before they make a final decision.
What can you do with MetroPCS?
Well instead of most courts, what their contract allows you to do is to file a claim that will be argued before an independent individual called an arbitrator. Because this process costs MetroPCS money, often they’ll try to settle your claim once you put them on notice that you plan on taking them to arbitration.
What is a MetroPCS credit card?
What is it? Any time you pay for something with a credit card, you and the company you are buying from (like MetroPCS) agree to follow a set of rules from the company issuing the credit card. In cases such as fraud, overcharges, or when the product or service is not actually provided, credit card companies have a procedure for you to dispute the charge.
What is the FCC?
What is it? The Federal Communications Commission (FCC) is a government agency that regulates much of MetroPCS’s business. The FCC provides an informal channel for consumers to submit claims and complaints against MetroPCS.
What is the Better Business Bureau?
The Better Business Bureau and its local chapters are private organizations that collect and publish complaints against a wide range of companies. They are mainly funded by affiliate fees from businesses, and usually offer these business an opportunity to respond to consumer complaints.
How to contact Metro by T-Mobile?
For answers to any questions about any of the above, Metro by T-Mobile and Metro by Metro by T-Mobile customers can dial 611 directly from their mobile to reach a Customer Care representative 24/7.
What is a fraud victim's personal information?
Fraudsters may use the victim’s personal information or mobile account information, including phished passwords or fake IDs, to impersonate the real customer and make the SIM card change. Port out fraud. Porting a phone number occurs when a customer chooses to change carriers but wants to keep their number.
Why are wireless phone numbers targeted as the first step?
The goal is often gaining access to the customer’s financial, email and social media accounts, and wireless phone numbers are usually targeted as the first step because many platforms and apps rely on a one-time PIN sent via text or phone call to authenticate their customers.
Is Metro by T Mobile a silver bullet?
There is no silver bullet when it comes to data security and Metro by T-Mobile is constantly evolving its safeguards to respond to new risks and new ways used to commit fraud, including: Working with law enforcement and security experts to learn about new fraud techniques to anticipate new threats.
Eligibility Notice and Claim Form
Aviso de Elegibilidad Y Formulario de Reclamo
- En 2019, el Departamento de Protección al Consumidor y al Trabajador de la Ciudad de Nueva York (DCWP) demandó a T-Mobile USA, Inc. (‘T-Mobile’), MetroPCS New York, LLC (‘MetroPCS’) y a 43 distribuidores de ‘Metro by T-Mobile’ alegando conducta engañosa en las tiendas ‘Metro by T-Mobile’ y en el sitio web de ‘Metro by T-Mobile’. El DCWP recientemente resolviósus reclamos co…
Accommodations
- To request a disability-related accommodation, please email DCWP’s Americans with Disabilities Act (ADA) Coordinator at [email protected] or visit our Accommodations page.