How do I get a live person at MetroPCS?
By phoneBy phone. Call customer service. Call: 888-8-METRO-8. Call: *611 from your Metro® by T‑Mobile phone.Make a payment. Call: 888-8-METRO-8. Call: *99 from your Metro® by T‑Mobile phone.Get premium handset protection. Call: 1-800-316-2075. Or visit: https://fastclaim.com/metro/
What is MetroPCS customer service number direct?
1-888-863-8768You can make changes online in My Account, in store, or over the phone with customer service at 1-888-8metro8 (1-888-863-8768).
Is MetroPCS being shut down?
T-Mobile US (NYSE:TMUS) plans to shut off the legacy CDMA network of its MetroPCS prepaid brand on June 21, earlier than expected. The carrier still needs to shut down the CDMA network in three major markets.
Is T-Mobile the same as MetroPCS?
Is Metro now owned by T-Mobile? Actually, T-Mobile has been the parent company of Metro since 2013. So, our customers have been enjoying the T-Mobile network since then.
How can I call touch mobile customer service?
If you have problems or concerns with Touch Mobile (TM) services, you can contact its customer service hotline number. Using your cellphone or iphone you can call TM Customer Service Number at 808. You can also send your concern or ask an inquiry to Touch Mobile (TM) email address: [email protected].
Is 611 MetroPCS customer service?
If you have any questions, or think we have made a mistake, you can call Customer Care by dialing *611 from your MetroPCS phone, or at 1-888-863-8768.
What phones are no longer going to work?
Some tracfones, flip phones, Jitterbugs and even older-style smartphones will no longer be able to make calls once the networks are taken down. Most of these phones, which are sometimes called “third generation” phones were launched nearly 20 years ago and will no longer work with most of the carriers in 2022.
Can you switch from MetroPCS to T-Mobile?
Yes, it is possible to keep the number you already have from another wireless or landline carrier. First, check if your existing number is eligible for transfer to T-Mobile. If it is, simply follow the on-screen instructions displayed during check-out to authorize the transfer. We'll do the rest.
Which phones will no longer work on T-Mobile?
Some older phones will stop working on T-Mobile's network soonAT&T and Verizon Galaxy Note 4 (T-Mobile branded version is not impacted, but will need to update to latest software version)AT&T Galaxy Note Edge.HTC Desire 10 Lifestyle.HTC Desire 650.Google Nexus 9.Huawei Mate 8.Huawei P9.Mikrotikls SIA R11e-LTE6.More items...•
What network does MetroPCS use?
T‑MobileMetro is powered by T‑Mobile––America's largest 5G network. And while 5G grows, you can count on our 4G LTE network the connects 99% of Americans.
What carriers are compatible with MetroPCS?
Verizon, U.S Cellular, Sprint, and other CDMA Carriers: For example, Barring the iPhone 4 all Verizon and U.S Cellular iPhones are compatible with MetroPCS. That said, a majority of other phones that have been using Sprint, Verizon or US Cellular networks will not work with MetroPCS.
Is MetroPCS slower than T-Mobile?
T-Mobile had a average download speed of 23.5 Mbps nationally, compared with 22.1 Mbps for MetroPCs. In some of the testing spots around the country, in fact, MetroPCS even outperformed its parent company.
What is involved in customer service?
Customer service is the act of providing support to both prospective and existing customers. Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social media interactions and may also be responsible for creating documentation for self-service support.
Why is my MetroPCS data not working?
Change APN on MetroPCS Having the wrong APN settings could cause issues with data and/or MMS messages. If you have a device that isn't cooperating, you can try to change the APN to MetroPCS and see if that fixes the problem. On your phone, go to Settings > More > Mobile Networks > Access Point Names > Menu.
How do I get an extension on my MetroPCS phone?
0:454:11This is How metropcs gave me 48 Hours extension on my serviceYouTubeStart of suggested clipEnd of suggested clipSo I need to get the extension. Now once you know this one just go ahead and click on the headphonesMoreSo I need to get the extension. Now once you know this one just go ahead and click on the headphones. Over here and the phone should call the customer service. So let's call the customer. Service.
What does MetroPCS $30 plan include?
Beginning March 24th, MetroPCS is introducing a new $30 monthly promotional plan, which features: Unlimited talk, text, and data. First 1GB of data at up to 4G speeds.
About
MetroPCS is a prepaid wireless service. It is provided by T-Mobile US, Inc. The company is headquartered in Richardson, Texas, United States. MetroPCS was established in 1994 as General Wireless, Inc. It offers the following services: text, data, and nationwide talk. The company uses such networks as GPS, HSPA, HSPA+, 4G LTE.
Compare MetroPCS To
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How-to Guides for Common Metro PCS Customer Care Problems
How do I get device support for my MetroPCS phone? How do I get an extension on my Metro PCS bill? What do I do if I lost my Metro PCS phone? How do I transfer my MetroPCS number to another carrier? How Can I Access My Metro Pcs Bill and Settings Online? More how-tos for Metro PCS customer support problems
Recently Reported Customer Problems
I got a new phone but I talked to the manager Elsa over on Ramsey Street Metro store an...
About Metro PCS
You are looking up Metro PCS customer care, so you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Metro PCS also goes by or is associated with the names Metro, T-Mobile USA, Inc., MetroPCS.
What is the affiliation between Metro PCS and GetHuman?
GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with Metro PCS or organizations like it.
No complaints
Great customer service, Wait time was less than a minute getting through. Tech was friendly and courteous. My Wi-Fi calling works again and I am happy........
customer service
Or lack there-of. Tried for several minutes to get help to buy a battery for my cell phone. Had to re-dial many time, kept getting cut off. No help available, and no store answers the phone. May switch to jitterbug phone.
Customer
II asked to speak to a supervisor I was denied I asked again at the end of our conversation and was hung up on I do not like Metro PCS and then I'm going to change my service
Atrocious service
horrid service. sign up two weeks ago, signing off now. they are terrible.
extremely poor customer service
I tried to reach a customer service representative via 611 and was not successful. Repeatedly put into a loop about my billing information. Repeatedly heard, " You want to talk with somepne." than the message about my billing information was repeated., ...
The Worst!!!!!!
metro pc is perhap the worst phone service out there.I live in the Wash. dc area, A few miles out of rich. va., i could not pick up a signal at all. I had no phone the whole weekend in Va. beach.Add to that, the internet don"t work most of the time and as i am typing this, I have no service on my phone with my bill paid.
cust. ser. as in live human
When did metro get rid of all human help? I am shocked. Is it tmobile's idea. I would think they will loose money when cust.leave.rather than give us excuse as to the great deals are due to no humans.What a Joke!
Topics from recent customer chat windows
I tried to make my payment online but got an error message that the service is unavaili...
Chatting with Metro PCS Customer Service
GetHuman always knows the way to live chat with a company like Metro PCS when it's available. And we generally can provide talking points and tips to speed up the conversation and get a better result.
Contacting Metro PCS
While Metro PCS does not offer live chat, they do have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for Metro PCS is their 888-863-8768 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it.
Are Metro PCS and GetHuman affiliated?
GetHuman and Metro PCS have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!