- Bring your lock to the retailer. Be sure that it is not attached to anything. ...
- Ask them to contact us on your behalf. US distributors can call 1-800-308-9244. ...
- Please note that although Master Lock does not charge for this service, the retailer may charge a fee.
How do you unlock a Master combination lock?
- Find your lock's serial number.
- Print out the Lost Combination Form (PDF).
- Have the form notarized by a Notary Public to prove you are the owner of the lock. You can include up to 6 combinations on one notarized form.
- Submit your form to: Master Lock Warehouse 24 North Free Port Drive Nogales, AZ 85621
How to reset combination Master Lock?
How to reset a combination lock 4 digit master lock. Turn the reset tool so that the master logo is facing you. Insert the reset tool into the shackle hole. Turn the shackle 90° so that the notch on the shackle is aligned with the notch on the lock body. Hold down the shackle and set your own combination by turning dials. Can you reset a master lock?
How to find combination to a Master Lock?
- Turn the dial of the combination look clockwise until you reach zero. ...
- Note the point where the dial sticks and will not turn any more. ...
- Try turning the dial to the left this time, and make a note of where it sticks. ...
- Let the shackle go, and turn the dial to the left just after the second number of the combination (see step 3).
How do you reset a Master combination lock?
- Open the lock using the previous combination. …
- Insert the reset tool in the hole on the side of the lock. …
- Push the reset tool in and turn 90° in either direction. …
- Set wheels to your new combination.
- Turn and remove the reset tool.
I've lost or forgotten the combination to my Master Lock lock. What can I do?
Does your Master Lock lock have a serial number? If it doesn't, we won't be able to help you find your combination because we don't have a record o...
I lost the combination to my Master Lock Set-Your-Own Combination lock. Can you help me reset it?
Unfortunately no. You cannot reset this lock without knowing the current combination. You'll likely need to purchase a new lock.
I accidentally reset the combination on my Master Lock resettable combination lock. Now I don't know...
Unfortunately, you cannot reset this lock without knowing the current combination. You'll likely need to purchase a new lock.
I've lost the reset tool for changing the combination on my lock. How can I get a new one?
As a courtesy, our customer solutions group can issue you a replacement tool free of charge. You will need to supply the model number or an image o...
How can I retrieve my lost combination when my Master Lock lock is attached to a bike, cabinet, lock...
We will not provide lost combinations if the lock is attached to anything.
I'm unable to get a legible photocopy of my lock for the Lost Combination Form. What should I do?
Try lightening the copy as much as possible. The most important thing is that we can see that the lock is not attached to something.
How do I set the combination on my Master Lock 5400D / 5401D Key Safe?
To set or reset the combination on your Master Lock 5400D / 5401D Key Safe: Open the compartment door by entering the combination. The factory-set...
How do I set the combination on my 5422D / 5423D Push Button Lock Box?
To set or reset the combination on your 5422D / 5423D Push Button Lock Box:Open the lock box by entering the combination. If you're setting the com...
How do I set the combination on my 5424D / 5425D Spare Key Storage Safe?
To set or reset the combination on your 5424D / 5425D Spare Key Storage Safe: Open the compartment door by entering the combination. The factory-se...
How do I set the combination on my Master Lock 5406D Spare Key Storage Safe?
To set or reset the combination on your Master Lock 5406D Spare Key Storage Safe: Open the compartment door by entering the combination. The factor...
Q: How can I have 24-hour access to my combination?
You can store your combination and/or key numbers at masterlockvault.com - a FREE service from Master Lock! The Master Lock Vault provides a safe & convenient place to store all of your confidential data for quick & easy access from your PC, iPhone, or any other mobile devices!
Q: How can I obtain my lost combination when my lock is attached to my locker, bike, cabinet, etc.?
For security reasons Master Lock will not provide lost combinations if the lock is attached to anything.
Q: I've lost the combination to my "Set-Your-Own" combination 2 wheels lock. How can I get it?
For security purposes, the only way to open the lock is to use the combination. Resettable combination locks have a combination that is assigned by the owner of the lock. Therefore, Master Lock does not have record of the combination that the owner set.
Q: Can Master Lock reset my "Set-Your-Own" combination lock and send it back to me?
Unfortunately, your lock is a "set-your-own" combination lock. Once you have set the combination, we cannot reset it for you!
Q: Someone was playing around with my resettable combination lock and accidentally reset the combination. Now, I don't know the correct combination. Is there any way to reset this lock back to "0" and assign a new combo?
Unfortunately, this lock is not resettable without knowing the combination that was assigned by the owner. It's most likely that you will need to purchase a new lock.
Q: I set a personal combination to my lock, but I cannot remember it, how do I open my lock?
For security purposes, the only way to open the lock is to use the combination. Resettable combination locks have a combination that is assigned by the owner of the lock. Therefore, Master Lock does not have record of the combination that the owner set.