Receiving Helpdesk

makegoodfood how to cancel

by Oceane Hamill Published 3 years ago Updated 2 years ago

You may cancel your Goodfood Account or your Subscription at any time by contacting our Member Happiness Team either via our live chat, by email (chef@makegoodfood.ca) or by phone at 1-855-515-5191 (Mon-Fri 8AM-8PM, Sat-Sun 9AM-5PM).

You may cancel your Goodfood Account or your Subscription Plan at any time by contacting our Member Happiness team either via our live chat, by email (chef@makegoodfood.ca) (Monday to Friday from 8:00 AM to 11:45 PM EST or Saturday & Sunday from 9:00 AM to 8:00 PM EST).

Full Answer

How do I cancel my Goodfood subscription?

05/07/2021 · Step 2 – Talk to one of their customer representatives. There are three ways you can contact them – on their live chat on their website, by sending an email to chef@makegoodfood.ca, or by giving them a call on 1-855-515-5191.

How many meals can you order from Goodfood’s clean15?

1. Confirm if we offer the program in your area by contacting our Member Happiness team at chef@makegoodfood.ca 2. Once you've unboxed your delivery, set aside the cardboard box, insulated liner, and ice packs only. 3. If you can, please tape the box shut with the ice packs and liner inside to make sure nothing gets damaged on the way back to us. 4.

Why do people cancel their accounts with good food?

You may cancel your Goodfood Account or your Subscription Plan at any time by contacting our Member Happiness team either via our live chat, by email (chef@makegoodfood.ca) (Monday to Friday from 8:00 AM to 11:45 PM EST or Saturday & Sunday from 9:00 AM to 8:00 PM EST).

How do I get in touch with Goodfood?

It is impossible to cancel the subscription. I have called the customer service 7 times during working hours to skip my subscription, no one answered. I am frustrated to decide the cancel it entirely. ... We welcome you to email us at chef@makegoodfood.ca requesting a call back from one of our agents to give you a tour of the website, so you can ask any questions you have and …

How to edit credit card info?

To edit your credit card details: • Log into your account, click your name in the top right corner, then click "Edit Profile". Click on "Edit Your Credit Card" on the left-hand side. • Update the payment method details and click on "Save Your Changes" at the bottom.

Can you skip a week on a delivery?

No, you can easily skip a week anytime! Simply visit the "Your Selection" page in the member section of the website and click "Skip Week" on the week you would like to pause your delivery. It's just as easy to unskip a week if you change your mind.

Does Goodfood charge a credit card?

Weekly Subscription Plans. When you choose the weekly Subscription Plan, you agree that Goodfood (or a third party payment processor authorized by us) is authorized to charge your credit card for: (1) a minimum weekly fee (based on your basket selection when opening your Goodfood Account); and (2) Delivery Fee, Service Fee, Frozen Fee, ...

What is Goodfood purchase agreement?

Purchase terms and conditions. This agreement ( the “Agreement”) is a contract between you (“you”) and Goodfood Market Corp. (“Goodfood”, “us”, “we”, “our” or the “Company”) concerning the conditions associated with the ordering and receiving of meal kits, consisting of ingredients and recipes, grocery products, ...

What is the agreement between Goodfood and you?

The Agreement is the entire and exclusive agreement between Goodfood and you regarding the Service , and the Agreement supersedes and replaces any prior agreements between Goodfood and you regarding the Service. Except that the Agreement may be supplemented by the terms of any Special Offer we may make to you.

Fresh, Convenient, and DELICIOUS!!

Consistently delivered fresh ingredients, no missing items, excellent instructions and delicious food!! Will definitely be keeping the recipe cards!

Veggies were rotten

We are sorry to hear about the freshness oversights in your order, Stephanie! This certainly is not the level of service that we aim to provide. Please allow us to make this right.

I am not one to leave low reviews

I am not one to leave low reviews. I think this company had a FANTASTIC premise and concept. The downfall is it does NOT cater to three person families. While the price is only attractive if you’re a family of 2, you can only choose between 2 or 4 and as you can only imagine it becomes a guessing game whether you want leftovers or not.

Dark UX, surprise charges

Since it’s inception, this company has made it hard to cancel the subscription.

This is the 3rd food box I've tried!!!

This is the 3rd food box I've tried, and by far this one is the best food boxes so far.i love the flavors..so yummy..I won't go back to the others..they have a big selection of stuff, fresh..I highly recommend this food box, if you want to try one...one of the other boxes sent me canned corn, this one sends corn on the cob, and the spices are so tasty..not sure if they make them, but are really good...I could go on and on..lol....

Lots of menu variety and healthy choices

Enjoy trying the menu variety and having all ingredients convenient to hand. Packaging is efficient, minimal footprint. Everything has been fresh, tasty, and healthful.

Great quality and recipes

Great quality and recipes. When there has been an issue, it has been rectified immediately. Customer service is awesome and responsive.

How much does GoodFood cost?

These dishes include creative ways to avoid animal-based products in one’s diet. The price per serving is less than $10, and customers can order up to three recipes for two or four people per week.

Where is Goodfood located?

Goodfood (sometimes referred to as “Make Good Food” because of their commercial on TV) is headquartered in Montreal, Quebec, and recently opened up an additional hub in Calgary, Alberta. They now employ over 3,000 people from coast to coast and deliver over one million meal kits every month.

What is a good food clean 15?

GoodFood Clean15 (Low-Carb) This GoodFood box contains all low-carb meals that can be ready in 15 minutes or less. These include pork chops, grilled chicken, and shrimp scampi, among others. Customers interested in the Clean15 can order two or four servings of two, three, or four recipes per week.

What people say

We have only received a few weeks of orders but are really enjoying our Goodfood...

Common Questions

Designed with flexibility in mind, you can load up your Goodfood basket with any combination of meal kits, ready-to-eat meals, and grocery products.#N#Goodfood meal kits come with all the perfectly portioned raw ingredients you need to cook delicious meals at home with no food waste.

Our Happiness Guarantee

Our goal is to ensure you're 100% satisfied with each and every meal you cook.

How to deal with one year mark?

Here are some tips to help deal with these feelings as we cope with the one-year mark: 1 Know that you’re not alone; we’re all going through this together. 2 Cut yourself some slack (and close Slack, when you need to). A little kindness to yourself goes a long way. 3 Give yourself permission to take a break and open up a good book or enjoy a comforting meal. 4 Take some time to get outside and enjoy the fresh air and sunshine. 5 Reach out to mental health specialists for support.

When will Goodfood send out its 2020 note?

CEO and Co-founder. The following note was sent to members April 9, 2020. As an essential service provider, we know our members are relying on their Goodfood deliveries now more than ever, and that is a privilege and responsibility we take seriously.

Who is Jonathan Ferrari?

Jonathan Ferrari. CEO and Co-founder. The following note was sent to members March 12, 2020. We’re reaching out to share the steps we’re taking to ensure that all of our members continue to have a safe and positive experience in light of recent developments regarding COVID-19 (Coronavirus).

When was Goodfood sent to members?

The following note was sent to members March 19, 2020. Goodfood has always been motivated by the idea of having a positive societal impact for the hundreds of thousands of families we serve across the country.

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