To view your Macy’s statement online, you first need to log in to your My Account. Once logged in, select the Macy’s Credit Card option and then the Statements & Recent Activity button. In the Download Statements section, choose the date and format of the statement you want to view or print, then select the Download button.
How do I check my Macy's statement?
View my billing statement onlineSelect My Account.Select Macy's Credit Card.Select the Statements & Recent Activity button.In the Download Statements section, choose the date and format of the statement you want to view or print, then select the Download button.
Why can't I see my Macy's statement online?
To view transactions online, you'll need to add your Macy's Credit Card or Macy's American Express® Card to your macys.com profile. If you need help adding your card, please click here . Here you can review recent purchases, payments and returns within the "Account Activity" section.
How do I pay my Macy's account online?
Go to Macy's online account page and sign in with your email address and password. Select “Make a Payment.” Follow the prompts to select the amount you want to pay, the date you want to pay and the authorized account you are paying from. Note that you cannot use a debit card for making a payment.
Why can't I log into my Macy's account?
If you have too many failed sign-in attempts to your online profile and it is locked, please directly call us at 1-800-BUY-MACYS (1-800-289-6229).
How do I find my Macy's account number?
In the account number box below the check image, type the account number for your bank account. Note: You can usually find this number on the bottom of a check or on your account statement.
Where can I pay my Macy's bill?
Use cash, check, debit card or money order to pay your bill at any Macy's store. We do not accept credit cards or gift cards as payment on your Macy's Credit Card or Macy's American Express® Card. At this time, debit cards are only accepted as payment in store.
How do I pay my Macy's bill over the phone?
You can pay your Macy's Credit Card bill: By phone: Call (888) 257-6757 and enter your card information when prompted.
What is Macys account?
Creating a macys.com account will enable you to easily update your information, pay your bill, view store events, receive special offers, and much more. With an online account, you can: Receive emails and texts about sales, promotions, offers, and events*
How do I contact Macy's customer service?
If you have any questions, contact Customer Service at 1-800-BUY-MACY (1-800-289-6229).
What's My Macy's password?
Request a password reset. Enter the email for your Macy's account and we'll send you a link to reset your password. We'll send you an email to activate your account.
What bank is Macy's credit card?
Department Stores National BankDepartment Stores National Bank (“DSNB”) is the issuer of the Macy's Credit Card and the Macy's American Express Card.
How do I close my Macy's account online?
How to cancel Macy'sLog into your account.Go to your profile in the top right corner.Select 'My Service' from the dropdown.Scroll down to the 'Service Options' area.Click on 'Cancel Your Service' and answer the prompt to confirm.
How to view Macy's credit card statements?
You can view and print up to 12 consecutive months of statements online. You can also request paper statements, including copies older than 12 months by contacting Macy's Credit Card customer service at (888) 257-6757.
How to create a Macy's account?
Visit Macy's login page and click "Create Account" if you haven't done so already. Then enter your name, email address, birthday and choose a password to create a macys.com account. Then click "Create Account."
What to do if you forgot your Macy's password?
Then, just follow the prompts to reset or retrieve your username or password.
How to check my Macy's credit card balance?
You can check your Macy’s Credit Card balance online, by signing in to your account. From here you can also view and print up to 12 consecutive months' statements or pay your credit card bill.
Where to mail a check to Macy's?
By mail: Send a check or money order (but not cash) to Macy's American Express Card / PO Box 9001108 / Louisville, KY 40290-1108. Make sure to send it early enough that it will arrive by the due date. Write your credit card number on the check, too.
Does Department Stores National Bank allow automatic payments?
when to pay it, and where the payment is coming from. Department Stores National Bank does allow cardholders to set up automatic payments, too.
How to get a paper copy of my Macy's American Express card?
If you want to request a paper copy of these disclosures you can call Macy's Credit Card at 1-888-257-6757 and we will mail them to you at no charge .
How many consecutive digits are required for a user ID?
Use more than three consecutive or sequential digits unless your User ID is an email address (i.e. 1111 or 1234).
Is Macy's DSNB a credit card company?
That site may have a privacy policy and security that is different from this DSNB website. DSNB, the issuer of the Macy's Credit Card is not responsible for other products, services and content on macys.com.