Receiving Helpdesk

locate a fedex package

by Eleonore Kris Published 3 years ago Updated 2 years ago

  • Check the whereabouts of your package on the official FedEx Mobile app
  • Send follow along with your door tag number to 48773
  • Call at (800) 463-3339 and track FedEx packages by address, phone number, and other shipping info

Full Answer

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Using the FedEx website, you will be able to find out when your shipment is initiated, picked up, in transit, or delivered. All you need to do is go to the FedEx tracking page, input up to 30 parcel tracking numbers and hit the “Track” button to see the exact location of your package. Then Can I track my package on a map?

How do I find the exact location of a FedEx package?

463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773.

Can you track FedEx packages on a map?

Our new tracking page is up and running already, so you can see the difference with your next shipment. You can now enroll in FedEx Delivery Manager and unlock even more advantages such as map view, showing you the location of your shipments to be delivered.

How do I find exactly where my package is?

To track a package, locate the tracking number sent to you and enter it on the shipping carrier's website. If the shipper uses self-delivery or in-house shipping, they may have a specific tracking solution they will electronically send to you.

What time FedEx deliver in my area?

Delivery hours and service times We generally make deliveries from 8 AM to 8 PM, Monday-Friday; and on Saturday and Sunday for residential deliveries. If you got a message that says FedEx will deliver your package by end of day, that means your package should arrive before 8 PM on the delivery date.

How can you track a FedEx package without a tracking number?

With FedEx Delivery Manager® you don't need a tracking number to track your package. Just log in to monitor your shipments, get more control over your deliveries, and receive alerts and notifications.

Can I track FedEx truck live?

Using the FedEx website, you will be able to find out when your shipment is initiated, picked up, in transit, or delivered. All you need to do is go to the FedEx tracking page, input up to 30 parcel tracking numbers, and hit the "Track" button to see the exact location of your package.

What do I do if my FedEx package says delivered but not here?

If your package's tracking status says it was delivered but you can't find it, go to our tracking page and follow these steps:Enter your tracking number or reference number.Select Manage Delivery, then Report Missing Package. ... Confirm that you've checked everywhere the package might have been left by clicking Yes.More items...

Is FedEx tracking accurate?

FedEx has a pretty accurate tracking system. Their adoption of machine learning technology is going to make it even more accurate. Eventually, they might be able to give buyers an idea of when they can expect a package before they make an order.

Want to help prevent stolen packages?

Using FedEx Delivery Manager means less worrying about packages being stolen from your porch. Simply request to redirect a package to a secure location

Guide for tracking and managing your deliveries

Not sure what the tracking status means or have questions about your expected package? Learn how to track, manage and return your home deliveries with this helpful guide.

How to report a FedEx package?

What Happens if My Package Doesn’t Arrive? 1 Wait for 24 hours after the delivery date 2 Report the issue to FedEx or Easyship, so that they can perform a package search 3 If your package is found, FedEx will reroute the package to you and notify the shipper once delivery is done. 4 If the package you have been tracking with FedEx SmartPost, FedEx ground, or any other FedEx service goes missing, FedEx will send a letter through fax, email, or post to the shipper for damage/loss claim. 5 You will then be asked to forward documents that FedEx will use to determine the value of your shipment including purchase order, invoice, or proof of mailing. 6 If the claim falls within the carrier's guidelines and terms of service, FedEx will pay you the loss claim, either by replacement or refunding you the purchase cost; otherwise, FedEx will contact you to let you know their stand on the same.

Where is FedEx located?

It was at this time that the name changed to FedEx. They are headquartered in Memphis, Tennessee , and provide their services worldwide. A fun fact in regard to their FedEx logo is the hidden arrow. The arrow is hidden in plain sight, yet hard to miss once you have seen it.

What to do if FedEx has no tracking number?

If there are no scans for the tracking number entered, contact your shipper to verify the tracking number is correct . If you are the shipper, and it has been more than 24 hours since you dropped off the shipment or had the shipment picked up, please call FedEx Customer Service.

How long does FedEx signature proof last?

Signature proof of delivery is available for up to 18 months for FedEx Express and FedEx Ground shipments and 2 years for FedEx Freight shipments.

How long does it take for a FedEx shipment to update?

Shipments in the FedEx system receive updates at various points between pickup and delivery. It is not unusual for a shipment to go more than 24 hours without an update while in transit.

How long does it take for FedEx to track a package?

If your FedEx tracking information is not up to date after 24 hours, consider reaching out to FedEx customer support to know what is happening and resolve any concerns.

What to do if package doesn't arrive?

Here is what you should do if your package doesn't arrive. Wait for 24 hours after the delivery date. Report the issue to FedEx or Easyship, so that they can perform a package search. If your package is found, FedEx will reroute the package to you and notify the shipper once delivery is done.

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