Receiving Helpdesk

linear garage door sensor problems

by Mae Johnson Published 3 years ago Updated 2 years ago

Garage door sensors troubleshooting

  1. Trouble closing the garage door. This is among the first things that will indicate that the garage door opener sensor is not working.
  2. The photo-eye lights won’t turn on. Sensors have photo eyes with LED lights. These are just a few centimeters above the ground. ...
  3. Dust on the sensor lenses. Another thing you want to check is if there is dust on the sensor lenses. ...
  4. The power supply to the sensor is disrupted. Sometimes a supply disruption may be the reason for the garage door safety sensor not working. ...
  5. Damage to sensor wires. If the garage door sensor light is out, it may be because the wires are damaged. ...

How to tell if garage door sensor is bad?

Troubleshooting

  • Check if there are any objects impeding the door. ...
  • Since the lack of power supply is a common problem, check the wires around the sensor when the LED lights are not flashing. ...
  • Even if there are no evident signs of dust on your sensor’s lenses, it is still a good idea to wipe the lenses down with a dry, clean and lint-free ...

More items...

What are common causes of garage door sensor problems?

  • Obstructions
  • Spiders build their webs and then the webs catch leafs and block the lense
  • When the door travels down, it shakes the track where the sensor mounts, sensor gets out of range and triggers.

How to fix garage door sensor?

We’ll cover the following topics in this guide:

  • What garage door sensors are and how they work
  • Signs your sensors are out of alignment
  • How to align your garage door sensors
  • Frequently asked questions

How to repair garage door sensors?

You can purchase the Chamberlain myQ Smart Garage camera, keypad, door sensor, and Wi-Fi/Bluetooth hub separately or as a package. But no matter which way you choose to sync up, you'll definitely want an integrated smart garage door opener too. What's more ...

How do you know when a garage door sensor is bad?

Light indicators: An easy way to tell if your garage door sensors are out of alignment is by checking if the exterior LED light blinks when you attempt to close the door. Green lights mean the sensors are working, while red lights indicate the sensors are not aligned.

What are common causes of garage door sensor problems?

Dirt, grime, and cobwebs on the sensor lenses can also obstruct your garage door sensor. Check the sensor lenses and clean away dust and cobwebs as needed by using a paper towel or soft cloth. Another cause of a garage door sensor issue is the sensor getting hit, whether by car, pet or moving things around.

How do you reset garage door sensors?

2:3910:19Garage Door Safety Sensors Troubleshooting - Complete 3 Step ...YouTubeStart of suggested clipEnd of suggested clipSo all you have to do is loosen up the wing nut. Here. And position the sensor. So that it isMoreSo all you have to do is loosen up the wing nut. Here. And position the sensor. So that it is pointed to the other. Side of the garage.

Should both sensors on garage door be green?

Each sensor will usually have a light. One will have a green light, used to show that the units are powered up, and the other will have a red light to show that there's no obstruction between the sensors and that they're 'seeing' each other.

Why is one garage sensor green and the other yellow?

Conclusion. If you're seeing a yellow light on one or both of your garage door sensors, don't worry, this is extremely common. The easiest way to fix this is to clean the lenses on both sensors and then make sure that they are perfectly aligned with one another.

How much does it cost to replace garage door sensors?

If you're needing to replace your garage door safety sensors they should cost around $85 – $95 and if you want them installed by a professional, then the total cost will be around $170.

How do you align a linear garage door sensor?

0:152:06Linear Garage Door Opener Not Closing? Easy Fix! - YouTubeYouTubeStart of suggested clipEnd of suggested clipCome check these safety sensors down below here these little guys right there i can see the redMoreCome check these safety sensors down below here these little guys right there i can see the red light on this one's blinking the reason for that is if we go down to the other. One.

How do I test my garage door sensors?

0:011:37How To Test Your Garage Door Sensor Properly! "Mike's ... - YouTubeYouTubeStart of suggested clipEnd of suggested clipSimple and easy check that a homeowner can do is to test the sensors. On the garage door opener.MoreSimple and easy check that a homeowner can do is to test the sensors. On the garage door opener. Take a simple block like this doesn't have to be anything too fancy but what you're gonna do is place

Can I bypass garage door sensors?

Since most photo eye sensors are placed at that two-inch height, most people know you can simply step high above the infrared light to bypass the system. The garage door will continue to close if your steps avoid the photo eye sensor. Disconnecting the garage door opener from the garage door will bypass the sensors.

What does orange light on garage sensor mean?

If the orange indicator light on the sending sensor is off, it usually indicates a bad electrical connection. Check the connection to the sensor and follow the wire all the way to the terminal on the back of the opener. You might find a staple or nail cutting through the wire insulation.

How do you fix a misaligned sensor?

1:104:52Garage Door Won't Close - Align Garage Door Safety Eyes - YouTubeYouTubeStart of suggested clipEnd of suggested clipSimply move the eye to the light comes back on and then tighten the wing nut.MoreSimply move the eye to the light comes back on and then tighten the wing nut.

Should both garage door sensors be lit?

Safety Reversing Sensors are Obstructed or Misaligned Locate the safety reversing sensors on both sides of your garage door. Make sure nothing is blocking the sensors. Once you've removed any obstructions, the LEDs in both sensors should glow steady.

How to tell if garage door sensor is not working?

Here is how to tell if the garage door safety sensor is not working. 1. Trouble closing the garage door. This is among the first things that will indicate that the garage door opener sensor is not working. If that’s the case, the door will open without any problems.

What to do when garage door sensor is not closing?

When the garage door is not closing, you can check if there is an object in the door’s path. Any object can prevent the signal from moving from one sensor to the other. Also, check if there is dust on the sensor lenses. Cleaning the dust will render the sensors functional again.

Why is my garage door sensor light out?

Damage to sensor wires. If the garage door sensor light is out, it may be because the wires are damaged. The sensor only works appropriately if all wires are intact and connected to the garage door opener. You can tell the wires are damaged if the sensors start blinking orange, which acts as a warning sign.

Why is my garage light sensor not working?

The garage light sensor not working may occur because of damage to the photo-eye. When the lights start blinking or fail to turn on, you can suspect that there may be something interfering with the signal transmission between the two photo-eyes. Another possible reason is a misalignment of the photo-eyes.

Why does my garage door not open?

If your garage door doesn’t open or close all the way, you may start panicking. So many things can cause this to happen. Sometimes the garage door may stop working properly because of the sensor. The slightest change could cause you a great inconvenience. The sensors, as a key component of a garage door, can malfunction.

How to fix a door that won't close?

You can easily fix it by carefully checking between the door and floor for any objects. If you see nothing, you can use the cardboard box test to see if something is wrong with the sensors. Place some cardboard boxes under the door. If the sensors are working correctly, the door will fail to close.

What is the function of a garage door sensor?

Garage doors usually have two sensors placed on opposite ends. The primary function of sensors is to detect any object in the door’s trajectory.

Where are garage door sensors located?

In most cases, your garage door safety sensors are small devices usually located within 6 inches of the floor at the bottom of each side of your garage door. These sensors work thanks to the use of a photo-eye system. The sensors are placed between two to six inches above the ground and use infrared light to stay connected to each other across ...

What happens when you use a remote to close a garage door?

When you use your remote control or keypad to close your garage door, the garage door opener must have an uninterrupted signal between the two sensors. So if a person, animal, or any other object is in the way, the door will stop closing and reopen instead.

Where to wiggle a safety sensor?

A wiggle test is easy and it will be where you wiggle or move the wiring back and forth at the back of the safety sensor and also at the connections between the safety sensor and the wire running to the garage door opener.

How does sunlight affect infrared sensors?

As one of my YouTube viewers pointed out, if you have direct sunlight hitting one of the sensors, which can occur at certain times of day throughout the year, it can prevent the infrared light from connecting properly between the sensors.

Do automatic garage doors have to be infallible?

Automatic garage doors have been around for a long time now, and while they are a tried and tested piece of machinery, they are not infallible. Additionally, since 1996 new garage door openers have been required to have a safety system in place where the garage door will not close if something is in the path of the closing door. ...

Can a garage door opener be fixed?

Thankfully, most of the common issues that come from garage doors are easily checked and can be fixed by the average person , whether you have DIY experience or not. There are many moving parts involved in a modern garage door opener. While some of them are more advanced, the most common culprit of issues for the average residential home is ...

What happens if you turn on both door sensors?

If they’re turned on in both the sensors, then there is no issue with the power supply. If you find the lights turned off in one or both the sensors, it indicates that there is a problem in power supply. 3. Sensor lenses – Give sensor lenses a good cleaning. Sometimes, door sensor lenses can be covered in dirt.

Why are my door sensor lenses covered in dirt?

This happens when you don’t clean the lenses often, if you live close to an intersection or if there’s a lot of wind and pollution near your home. All this leads to the pile-up of dust on your lenses and it is likely to block the sensor from functioning properly. 4.

How to prevent garage door from closing?

1. Sensor path – Make sure nothing is obstructing the sensor beam. In general, garage door sensors block the door from closing if there is an object nearby. This precaution ensures that the door doesn’t close when your car is in the doorway. The same mechanism kicks in when other objects are placed near the door too.

Why is my garage light not flashing?

Since the lack of power supply is a common problem, check the wires around the sensor when the LED lights are not flashing. Many times, the malfunction can be due to a loose connection or broken wire. A good way to check for power connection is to check if other parts of the garage are getting power.

How to check if garage is getting power?

A good way to check for power connection is to check if other parts of the garage are getting power. This makes it easy for you to isolate the problem. If the cause is a poor power connection, open the box and check for connections, but make you exercise extra precaution.

Garage door Sensor and how it the work

The garage door may not open when the door sensors malfunction. The door sensor has two essential elements that aid its operation (photo-eye and the line of sight).

The procedure of checking the installation and wiring connection

Depending on the garage door mode l, a sensor that flashes orange instead of the normal red light may indicate an issue with the wiring connection. Examine carefully all the wires leading from the sensor to the terminal on the opener’s back. Check if the wires are broken, twisted, or tangled.

The procedure of troubleshooting the safety reversing sensors

The receiving sensor (green LED) steadily glows when it has power. If the LED is not glowing steady, then there is an open or shorted wire. The situation can be sorted by;

Conclusion

Safety when using the garage door openers is paramount. Despite their convenience and appropriateness within garages, the door openers can be hazardous when they malfunction and can cause significant risks to young children, pets, and even your visitors when not in good condition.

1. Trouble In Closing The Garage Door

It is the first step to getting your goal. If the sensor is not working properly, the door will open without any difficulty, but the door wouldn’t close properly or only go halfway if you try to close the door. The door can get itself open again after closing it, and this is another problem.

2. Disrupted Power Supply

The power supply not being supplied inadequately might be one of the reasons why your garage door is not working properly. Sensor lights are a quick way to check if the power supply is disrupted or not. In case the green light goes on, it indicates that the supply of power is all right.

3. Damaged Sensor Wires

If the green light of the sensor doesn’t turn on, it may be due to the damaged wires of the sensor. The sensors work if the wires are intact and connected to the door opener of the garage. If the sensor starts blinking orange, it indicates that the wires are damaged as a warning sign.

4. Cleaning Issues

To make the sensors work and send signals ideally, they need cleaning. With the passage of time, dust and dirt accumulate over the sensors, or there might be spider webs or humidity, or even the pollution from car exhaust might affect the functionality of the sensors. All these are a great hindrance in sending the signals.

About the Author: Ran Kroynish

Ran Kroynish - 15 Years Of Garage Door Experience - At Elite Garage & Gate, Experience counts! Our years of experience in the garage doors installation and repair business has made us experts in this field.

How to tell if garage door sensor is universal?

Often, the only way to tell whether your garage door sensor is universal is to check the manual or contact the manufacturer. However, if you do decide to replace your old sensors, ...

Why do you need a garage door sensor?

Federal Law UL 325 made it mandatory for manufacturers to include sensors that interrupt opening and closing your garage door. That law states they need to be able to reverse the motion of the door within 2 seconds.

How do garage door sensors work?

Garage door sensors work by shooting a beam of infrared light across the entrance of your garage to the sensor on the other side. The sensors are normally about 4 inches above the ground. This system allows them to detect obstructions like your car or a kid on a bike.

What type of sensor is used for garage door openers?

Types of Garage Door Opener Sensors. There are three primary types of photoelectric safety sensor s on the market. While they basically all do the same thing, it helps to understand their differences so you can pick the right one for your garage.

Why is there a retroreflector on the other side of the garage door?

There’s a retroreflector on the other side of the garage door to reflect the light ray directly to the receiver element. When something is in the way of the sensor and the retroreflector, the beam loses some of its strength. The beam is partially reflected and hits the sensor at a different angle and strength.

How to adjust a sensor module?

To adjust the modules, use the following steps: Loosening the screws that keep the sensors in place, without removing them from their original position. Shift both sensors in turn until the power-indicator lights, which can be either green or red, are both on and the same color.

What is the first unit of a garage door?

The first unit (emitter) creates the light beam which is then received by the second unit (receiver). Any time an object or person crosses the light beam it breaks the connection between the two units. The sensors then send a stop signal to the electric motor of your garage door.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9
8.3.21PHP Version375msRequest Duration2MBMemory UsageGET {post}Route
  • warninglog[13:55:51] LOG.warning: Creation of dynamic property Barryvdh\Debugbar\DataFormatter\QueryFormatter:...
  • warninglog[13:55:51] LOG.warning: Creation of dynamic property Barryvdh\Debugbar\DataFormatter\QueryFormatter:...
  • warninglog[13:55:51] LOG.warning: Callables of the form ["Swift_SmtpTransport", "Swift_Transport_EsmtpTranspor...
  • warninglog[13:55:51] LOG.warning: Creation of dynamic property Barryvdh\Debugbar\DataFormatter\SimpleFormatter...
  • warninglog[13:55:51] LOG.warning: Creation of dynamic property Barryvdh\Debugbar\DataFormatter\SimpleFormatter...
  • warninglog[13:55:51] LOG.warning: json_decode(): Passing null to parameter #1 ($json) of type string is deprec...
  • warninglog[13:55:51] LOG.warning: json_decode(): Passing null to parameter #1 ($json) of type string is deprec...
  • warninglog[13:55:51] LOG.warning: json_decode(): Passing null to parameter #1 ($json) of type string is deprec...
  • warninglog[13:55:51] LOG.warning: json_decode(): Passing null to parameter #1 ($json) of type string is deprec...
  • warninglog[13:55:51] LOG.warning: json_decode(): Passing null to parameter #1 ($json) of type string is deprec...
  • warninglog[13:55:51] LOG.warning: json_decode(): Passing null to parameter #1 ($json) of type string is deprec...
  • warninglog[13:55:51] LOG.warning: mt_rand(): Passing null to parameter #2 ($max) of type int is deprecated in ...
  • Booting (13.12ms)
  • Application (362ms)
  • 1 x Application (96.4%)
    361.85ms
    1 x Booting (3.49%)
    13.12ms
    7 templates were rendered
    • themes.DevBlog.content.post (resources/views/themes/DevBlog/content/post.blade.php)34blade
      Params
      0
      post
      1
      postContent
      2
      author
      3
      updated_at
      4
      bing_rich_snippet_text
      5
      bing_rich_snippet_link
      6
      bing_related_keywords
      7
      google_related_keywords
      8
      bing_news_title
      9
      bing_news_description
      10
      bing_videos
      11
      bing_images
      12
      bing_search_result_title
      13
      bing_search_result_description
      14
      bing_search_result_url
      15
      bing_paa_questions
      16
      bing_paa_answers
      17
      bing_slider_faq_questions
      18
      bing_slider_faq_answers
      19
      bing_pop_faq_questions
      20
      bing_pop_faq_answers
      21
      bing_tab_faq_questions
      22
      bing_tab_faq_answers
      23
      google_faq_questions
      24
      google_faq_answers
      25
      google_rich_snippet
      26
      google_search_result
      27
      indexedArray
      28
      total_images
      29
      total_videos
      30
      settings
      31
      url_current
      32
      menus
      33
      sidebar
    • themes.DevBlog.layouts.master (resources/views/themes/DevBlog/layouts/master.blade.php)41blade
      Params
      0
      __env
      1
      app
      2
      errors
      3
      post
      4
      postContent
      5
      author
      6
      updated_at
      7
      bing_rich_snippet_text
      8
      bing_rich_snippet_link
      9
      bing_related_keywords
      10
      google_related_keywords
      11
      bing_news_title
      12
      bing_news_description
      13
      bing_videos
      14
      bing_images
      15
      bing_search_result_title
      16
      bing_search_result_description
      17
      bing_search_result_url
      18
      bing_paa_questions
      19
      bing_paa_answers
      20
      bing_slider_faq_questions
      21
      bing_slider_faq_answers
      22
      bing_pop_faq_questions
      23
      bing_pop_faq_answers
      24
      bing_tab_faq_questions
      25
      bing_tab_faq_answers
      26
      google_faq_questions
      27
      google_faq_answers
      28
      google_rich_snippet
      29
      google_search_result
      30
      indexedArray
      31
      total_images
      32
      total_videos
      33
      settings
      34
      url_current
      35
      menus
      36
      sidebar
      37
      i
      38
      __currentLoopData
      39
      loop
      40
      item
    • themes.DevBlog.panels.head (resources/views/themes/DevBlog/panels/head.blade.php)41blade
      Params
      0
      __env
      1
      app
      2
      errors
      3
      post
      4
      postContent
      5
      author
      6
      updated_at
      7
      bing_rich_snippet_text
      8
      bing_rich_snippet_link
      9
      bing_related_keywords
      10
      google_related_keywords
      11
      bing_news_title
      12
      bing_news_description
      13
      bing_videos
      14
      bing_images
      15
      bing_search_result_title
      16
      bing_search_result_description
      17
      bing_search_result_url
      18
      bing_paa_questions
      19
      bing_paa_answers
      20
      bing_slider_faq_questions
      21
      bing_slider_faq_answers
      22
      bing_pop_faq_questions
      23
      bing_pop_faq_answers
      24
      bing_tab_faq_questions
      25
      bing_tab_faq_answers
      26
      google_faq_questions
      27
      google_faq_answers
      28
      google_rich_snippet
      29
      google_search_result
      30
      indexedArray
      31
      total_images
      32
      total_videos
      33
      settings
      34
      url_current
      35
      menus
      36
      sidebar
      37
      i
      38
      __currentLoopData
      39
      loop
      40
      item
    • themes.DevBlog.panels.header (resources/views/themes/DevBlog/panels/header.blade.php)41blade
      Params
      0
      __env
      1
      app
      2
      errors
      3
      post
      4
      postContent
      5
      author
      6
      updated_at
      7
      bing_rich_snippet_text
      8
      bing_rich_snippet_link
      9
      bing_related_keywords
      10
      google_related_keywords
      11
      bing_news_title
      12
      bing_news_description
      13
      bing_videos
      14
      bing_images
      15
      bing_search_result_title
      16
      bing_search_result_description
      17
      bing_search_result_url
      18
      bing_paa_questions
      19
      bing_paa_answers
      20
      bing_slider_faq_questions
      21
      bing_slider_faq_answers
      22
      bing_pop_faq_questions
      23
      bing_pop_faq_answers
      24
      bing_tab_faq_questions
      25
      bing_tab_faq_answers
      26
      google_faq_questions
      27
      google_faq_answers
      28
      google_rich_snippet
      29
      google_search_result
      30
      indexedArray
      31
      total_images
      32
      total_videos
      33
      settings
      34
      url_current
      35
      menus
      36
      sidebar
      37
      i
      38
      __currentLoopData
      39
      loop
      40
      item
    • themes.DevBlog.panels.navbar (resources/views/themes/DevBlog/panels/navbar.blade.php)41blade
      Params
      0
      __env
      1
      app
      2
      errors
      3
      post
      4
      postContent
      5
      author
      6
      updated_at
      7
      bing_rich_snippet_text
      8
      bing_rich_snippet_link
      9
      bing_related_keywords
      10
      google_related_keywords
      11
      bing_news_title
      12
      bing_news_description
      13
      bing_videos
      14
      bing_images
      15
      bing_search_result_title
      16
      bing_search_result_description
      17
      bing_search_result_url
      18
      bing_paa_questions
      19
      bing_paa_answers
      20
      bing_slider_faq_questions
      21
      bing_slider_faq_answers
      22
      bing_pop_faq_questions
      23
      bing_pop_faq_answers
      24
      bing_tab_faq_questions
      25
      bing_tab_faq_answers
      26
      google_faq_questions
      27
      google_faq_answers
      28
      google_rich_snippet
      29
      google_search_result
      30
      indexedArray
      31
      total_images
      32
      total_videos
      33
      settings
      34
      url_current
      35
      menus
      36
      sidebar
      37
      i
      38
      __currentLoopData
      39
      loop
      40
      item
    • themes.DevBlog.panels.footer (resources/views/themes/DevBlog/panels/footer.blade.php)41blade
      Params
      0
      __env
      1
      app
      2
      errors
      3
      post
      4
      postContent
      5
      author
      6
      updated_at
      7
      bing_rich_snippet_text
      8
      bing_rich_snippet_link
      9
      bing_related_keywords
      10
      google_related_keywords
      11
      bing_news_title
      12
      bing_news_description
      13
      bing_videos
      14
      bing_images
      15
      bing_search_result_title
      16
      bing_search_result_description
      17
      bing_search_result_url
      18
      bing_paa_questions
      19
      bing_paa_answers
      20
      bing_slider_faq_questions
      21
      bing_slider_faq_answers
      22
      bing_pop_faq_questions
      23
      bing_pop_faq_answers
      24
      bing_tab_faq_questions
      25
      bing_tab_faq_answers
      26
      google_faq_questions
      27
      google_faq_answers
      28
      google_rich_snippet
      29
      google_search_result
      30
      indexedArray
      31
      total_images
      32
      total_videos
      33
      settings
      34
      url_current
      35
      menus
      36
      sidebar
      37
      i
      38
      __currentLoopData
      39
      loop
      40
      item
    • themes.DevBlog.panels.scripts (resources/views/themes/DevBlog/panels/scripts.blade.php)41blade
      Params
      0
      __env
      1
      app
      2
      errors
      3
      post
      4
      postContent
      5
      author
      6
      updated_at
      7
      bing_rich_snippet_text
      8
      bing_rich_snippet_link
      9
      bing_related_keywords
      10
      google_related_keywords
      11
      bing_news_title
      12
      bing_news_description
      13
      bing_videos
      14
      bing_images
      15
      bing_search_result_title
      16
      bing_search_result_description
      17
      bing_search_result_url
      18
      bing_paa_questions
      19
      bing_paa_answers
      20
      bing_slider_faq_questions
      21
      bing_slider_faq_answers
      22
      bing_pop_faq_questions
      23
      bing_pop_faq_answers
      24
      bing_tab_faq_questions
      25
      bing_tab_faq_answers
      26
      google_faq_questions
      27
      google_faq_answers
      28
      google_rich_snippet
      29
      google_search_result
      30
      indexedArray
      31
      total_images
      32
      total_videos
      33
      settings
      34
      url_current
      35
      menus
      36
      sidebar
      37
      i
      38
      __currentLoopData
      39
      loop
      40
      item
    uri
    GET {post}
    middleware
    web, checkdate
    as
    post.show
    controller
    App\Http\Controllers\Frontend\json_data\PostController@show
    namespace
    where
    file
    app/Http/Controllers/Frontend/json_data/PostController.php:18-166
    7 statements were executed341ms
    • select * from `posts` where `published_at` <= '2025-06-08 13:55:51' and `slug` = 'linear-garage-door-sensor-problems' and `posts`.`deleted_at` is null limit 1
      2.88ms/app/Providers/RouteServiceProvider.php:54receivinghelpdeskask
      Metadata
      Bindings
      • 0. 2025-06-08 13:55:51
      • 1. linear-garage-door-sensor-problems
      Backtrace
      • 15. /app/Providers/RouteServiceProvider.php:54
      • 18. /vendor/laravel/framework/src/Illuminate/Routing/Router.php:842
      • 19. Route binding:39
      • 20. /vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php:167
      • 21. /vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php:78
    • select * from `json_post_contents` where `json_post_contents`.`post_id` = 129983 and `json_post_contents`.`post_id` is not null and `rewrite_id` = 0
      1.33msmiddleware::checkdate:30receivinghelpdeskask
      Metadata
      Bindings
      • 0. 129983
      • 1. 0
      Backtrace
      • 19. middleware::checkdate:30
      • 20. /vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php:167
      • 21. /vendor/laravel/jetstream/src/Http/Middleware/ShareInertiaData.php:61
      • 22. /vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php:167
      • 23. /vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php:50
    • select * from `nova_menu_menus` where `slug` = 'header' limit 1
      410μs/vendor/outl1ne/nova-menu-builder/src/helpers.php:32receivinghelpdeskask
      Metadata
      Bindings
      • 0. header
      Backtrace
      • 15. /vendor/outl1ne/nova-menu-builder/src/helpers.php:32
      • 17. /vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
      • 18. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45
      • 19. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:261
      • 20. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:205
    • select * from `nova_menu_menu_items` where `nova_menu_menu_items`.`menu_id` = 1 and `nova_menu_menu_items`.`menu_id` is not null and `parent_id` is null order by `parent_id` asc, `order` asc, `name` asc
      330μs/vendor/outl1ne/nova-menu-builder/src/Models/Menu.php:35receivinghelpdeskask
      Metadata
      Bindings
      • 0. 1
      Backtrace
      • 19. /vendor/outl1ne/nova-menu-builder/src/Models/Menu.php:35
      • 20. /vendor/outl1ne/nova-menu-builder/src/helpers.php:33
      • 22. /vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
      • 23. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45
      • 24. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:261
    • select * from `nova_menu_menu_items` where `nova_menu_menu_items`.`parent_id` in (1) order by `order` asc
      260μs/vendor/outl1ne/nova-menu-builder/src/Models/Menu.php:35receivinghelpdeskask
      Metadata
      Backtrace
      • 24. /vendor/outl1ne/nova-menu-builder/src/Models/Menu.php:35
      • 25. /vendor/outl1ne/nova-menu-builder/src/helpers.php:33
      • 27. /vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
      • 28. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45
      • 29. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:261
    • select `id`, `post_title`, `slug` from `posts` where `status` = 'publish' and `posts`.`deleted_at` is null order by RAND() limit 10
      335ms/app/View/Composers/SidebarView.php:22receivinghelpdeskask
      Metadata
      Bindings
      • 0. publish
      Backtrace
      • 14. /app/View/Composers/SidebarView.php:22
      • 15. /app/View/Composers/SidebarView.php:12
      • 16. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:124
      • 17. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:162
      • 20. /vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesEvents.php:177
    • select * from `fake_users` where `fake_users`.`id` = 37073 limit 1
      1.12msview::2dd102cf0462e89a4d4d8bc77355d767652bf9aa:15receivinghelpdeskask
      Metadata
      Bindings
      • 0. 37073
      Backtrace
      • 21. view::2dd102cf0462e89a4d4d8bc77355d767652bf9aa:15
      • 23. /vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:108
      • 24. /vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
      • 25. /vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69
      • 26. /vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:61
    App\Models\FakeUser
    1
    Outl1ne\MenuBuilder\Models\MenuItem
    1
    Outl1ne\MenuBuilder\Models\Menu
    1
    App\Models\JsonPostContent
    1
    App\Models\Post
    11
        _token
        tSU7YUn8L7DRwREUe0lQKSO4m627CMFJ9J52pWXL
        _previous
        array:1 [ "url" => "https://receivinghelpdesk.com/ask/linear-garage-door-sensor-problems" ]
        _flash
        array:2 [ "old" => [] "new" => [] ]
        PHPDEBUGBAR_STACK_DATA
        []
        path_info
        /linear-garage-door-sensor-problems
        status_code
        200
        
        status_text
        OK
        format
        html
        content_type
        text/html; charset=UTF-8
        request_query
        []
        
        request_request
        []
        
        request_headers
        0 of 0
        array:25 [ "cookie" => array:1 [ 0 => "_pk_id.64.7c30=93a67d881fe99857.1749371139.; _pk_ses.64.7c30=1; XSRF-TOKEN=eyJpdiI6ImdzZGttMUZkakdqUWs0V2RLcExxM2c9PSIsInZhbHVlIjoiWFpVTXVQNjQrTFJHRkpadzg2VFlLcUZtTjdwcFl2U01FQUNJU09tSXduWWw5bDhuNjVmWDZoTG5mK0RLRnhhU1MxL3ErcTNDV3RTS3VXUVg5c2FOYkVqY1Q4ZTQ4NjhBMC9GRHBKZmNOSndrajE0ZmZJYkp2bUZpU2ZUeGI4eGIiLCJtYWMiOiIzNjU3NDdjYjViN2MzZTdmODUzYjA2MWVjNGM2NGM0NGNlMjdjODNjOWIyY2M2ODc0Mjg2NDI3ZjY4ZWRmN2E1IiwidGFnIjoiIn0%3D; askhelpdesk_session=eyJpdiI6InBOVm00Y3ZxMXpwQUZBMk1tcWpFSlE9PSIsInZhbHVlIjoicWVUQTBybzF4QnBuREh2UGlwTFFuLzh6MmlVUTMvb1ZucDJxZXgrY085Nkxlc2poeldHV3JuY2VYSnd6V3JrYzdhTWQ0UFNiVlZKQzJGbXdhdUxKU1dXMFFkRGVkb0MxZzQvOUoyMUZYaDJwYi9yekRWQXV5dVBIa09vRHVncm8iLCJtYWMiOiJlMDI0OWFmZDU3YzcwNjMxMDRhZjIzMDA4NDkzMWYwNDE2MzBiMTY2ZTFmNzIzMzlhYmMzMzc2YmYwNWVkYWJhIiwidGFnIjoiIn0%3D_pk_id.64.7c30=93a67d881fe99857.1749371139.; _pk_ses.64.7c30=1; XSRF-TOKEN=eyJpdiI6ImdzZGttMUZkakdqUWs0V2RLcExxM2c9PSIsInZhbHVlIjoiWFpVTXVQNjQrTFJHRkpadzg2VFlLc" ] "cf-ipcountry" => array:1 [ 0 => "US" ] "cf-connecting-ip" => array:1 [ 0 => "216.73.216.94" ] "cdn-loop" => array:1 [ 0 => "cloudflare; loops=1" ] "sec-fetch-mode" => array:1 [ 0 => "navigate" ] "sec-fetch-site" => array:1 [ 0 => "none" ] "accept" => array:1 [ 0 => "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7" ] "user-agent" => array:1 [ 0 => "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)" ] "upgrade-insecure-requests" => array:1 [ 0 => "1" ] "sec-ch-ua-platform" => array:1 [ 0 => ""Windows"" ] "sec-ch-ua-mobile" => array:1 [ 0 => "?0" ] "sec-ch-ua" => array:1 [ 0 => ""Chromium";v="130", "HeadlessChrome";v="130", "Not?A_Brand";v="99"" ] "cache-control" => array:1 [ 0 => "no-cache" ] "pragma" => array:1 [ 0 => "no-cache" ] "accept-encoding" => array:1 [ 0 => "gzip, br" ] "cf-ray" => array:1 [ 0 => "94c700425b7f11fb-ORD" ] "priority" => array:1 [ 0 => "u=0, i" ] "sec-fetch-dest" => array:1 [ 0 => "document" ] "sec-fetch-user" => array:1 [ 0 => "?1" ] "cf-visitor" => array:1 [ 0 => "{"scheme":"https"}" ] "connection" => array:1 [ 0 => "close" ] "x-forwarded-proto" => array:1 [ 0 => "https" ] "x-forwarded-for" => array:1 [ 0 => "216.73.216.94, 172.69.17.169" ] "x-server-addr" => array:1 [ 0 => "154.12.239.204" ] "host" => array:1 [ 0 => "receivinghelpdesk.com" ] ]
        request_server
        0 of 0
        array:56 [ "USER" => "runcloud" "HOME" => "/home/runcloud" "SCRIPT_NAME" => "/ask/index.php" "REQUEST_URI" => "/ask/linear-garage-door-sensor-problems" "QUERY_STRING" => "" "REQUEST_METHOD" => "GET" "SERVER_PROTOCOL" => "HTTP/1.0" "GATEWAY_INTERFACE" => "CGI/1.1" "REDIRECT_URL" => "/ask/linear-garage-door-sensor-problems" "REMOTE_PORT" => "46896" "SCRIPT_FILENAME" => "/home/runcloud/webapps/ReceivingHelpDesk/ask/index.php" "SERVER_ADMIN" => "you@example.com" "CONTEXT_DOCUMENT_ROOT" => "/home/runcloud/webapps/ReceivingHelpDesk/" "CONTEXT_PREFIX" => "" "REQUEST_SCHEME" => "http" "DOCUMENT_ROOT" => "/home/runcloud/webapps/ReceivingHelpDesk/" "REMOTE_ADDR" => "172.69.17.169" "SERVER_PORT" => "80" "SERVER_ADDR" => "127.0.0.1" "SERVER_NAME" => "receivinghelpdesk.com" "SERVER_SOFTWARE" => "Apache/2.4.63 (Unix) OpenSSL/1.1.1f" "SERVER_SIGNATURE" => "" "LD_LIBRARY_PATH" => "/RunCloud/Packages/apache2-rc/lib" "PATH" => "/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin" "HTTP_COOKIE" => "_pk_id.64.7c30=93a67d881fe99857.1749371139.; _pk_ses.64.7c30=1; XSRF-TOKEN=eyJpdiI6ImdzZGttMUZkakdqUWs0V2RLcExxM2c9PSIsInZhbHVlIjoiWFpVTXVQNjQrTFJHRkpadzg2VFlLcUZtTjdwcFl2U01FQUNJU09tSXduWWw5bDhuNjVmWDZoTG5mK0RLRnhhU1MxL3ErcTNDV3RTS3VXUVg5c2FOYkVqY1Q4ZTQ4NjhBMC9GRHBKZmNOSndrajE0ZmZJYkp2bUZpU2ZUeGI4eGIiLCJtYWMiOiIzNjU3NDdjYjViN2MzZTdmODUzYjA2MWVjNGM2NGM0NGNlMjdjODNjOWIyY2M2ODc0Mjg2NDI3ZjY4ZWRmN2E1IiwidGFnIjoiIn0%3D; askhelpdesk_session=eyJpdiI6InBOVm00Y3ZxMXpwQUZBMk1tcWpFSlE9PSIsInZhbHVlIjoicWVUQTBybzF4QnBuREh2UGlwTFFuLzh6MmlVUTMvb1ZucDJxZXgrY085Nkxlc2poeldHV3JuY2VYSnd6V3JrYzdhTWQ0UFNiVlZKQzJGbXdhdUxKU1dXMFFkRGVkb0MxZzQvOUoyMUZYaDJwYi9yekRWQXV5dVBIa09vRHVncm8iLCJtYWMiOiJlMDI0OWFmZDU3YzcwNjMxMDRhZjIzMDA4NDkzMWYwNDE2MzBiMTY2ZTFmNzIzMzlhYmMzMzc2YmYwNWVkYWJhIiwidGFnIjoiIn0%3D_pk_id.64.7c30=93a67d881fe99857.1749371139.; _pk_ses.64.7c30=1; XSRF-TOKEN=eyJpdiI6ImdzZGttMUZkakdqUWs0V2RLcExxM2c9PSIsInZhbHVlIjoiWFpVTXVQNjQrTFJHRkpadzg2VFlLc" "HTTP_CF_IPCOUNTRY" => "US" "HTTP_CF_CONNECTING_IP" => "216.73.216.94" "HTTP_CDN_LOOP" => "cloudflare; loops=1" "HTTP_SEC_FETCH_MODE" => "navigate" "HTTP_SEC_FETCH_SITE" => "none" "HTTP_ACCEPT" => "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7" "HTTP_USER_AGENT" => "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)" "HTTP_UPGRADE_INSECURE_REQUESTS" => "1" "HTTP_SEC_CH_UA_PLATFORM" => ""Windows"" "HTTP_SEC_CH_UA_MOBILE" => "?0" "HTTP_SEC_CH_UA" => ""Chromium";v="130", "HeadlessChrome";v="130", "Not?A_Brand";v="99"" "HTTP_CACHE_CONTROL" => "no-cache" "HTTP_PRAGMA" => "no-cache" "HTTP_ACCEPT_ENCODING" => "gzip, br" "HTTP_CF_RAY" => "94c700425b7f11fb-ORD" "HTTP_PRIORITY" => "u=0, i" "HTTP_SEC_FETCH_DEST" => "document" "HTTP_SEC_FETCH_USER" => "?1" "HTTP_CF_VISITOR" => "{"scheme":"https"}" "HTTP_CONNECTION" => "close" "HTTP_X_FORWARDED_PROTO" => "https" "HTTP_X_FORWARDED_FOR" => "216.73.216.94, 172.69.17.169" "HTTP_X_SERVER_ADDR" => "154.12.239.204" "HTTP_HOST" => "receivinghelpdesk.com" "HTTPS" => "on" "REDIRECT_STATUS" => "200" "REDIRECT_HTTPS" => "on" "FCGI_ROLE" => "RESPONDER" "PHP_SELF" => "/ask/index.php" "REQUEST_TIME_FLOAT" => 1749371151.7509 "REQUEST_TIME" => 1749371151 ]
        request_cookies
        0 of 0
        array:4 [ "_pk_id_64_7c30" => null "_pk_ses_64_7c30" => null "XSRF-TOKEN" => "tSU7YUn8L7DRwREUe0lQKSO4m627CMFJ9J52pWXL" "askhelpdesk_session" => "7lNjn4bn4WBCAGkNWsEe5RJL3wlUc0Z73OtVyRvq" ]
        response_headers
        0 of 0
        array:7 [ "content-type" => array:1 [ 0 => "text/html; charset=UTF-8" ] "cache-control" => array:1 [ 0 => "private, must-revalidate" ] "date" => array:1 [ 0 => "Sun, 08 Jun 2025 08:25:51 GMT" ] "pragma" => array:1 [ 0 => "no-cache" ] "expires" => array:1 [ 0 => -1 ] "set-cookie" => array:2 [ 0 => "XSRF-TOKEN=eyJpdiI6InN1UUpSaE16SFQxRjlXeVJ2Qm9ES3c9PSIsInZhbHVlIjoiU0N0VEV3S25PODBLbFpCWTZsMHM0U0JVa2YrL01GL3VlNXRGMDliUUhvM3JETi9tWmRIV2tnWG1wbDVtQURQelBHZ0lsckY1ZkhNdkcyNndUbFdOSEZFS2VPMUN5bnkxMDhOc3gvaHdZS0UwOHZYOHRrSlVYa05ETkIwVkZwdFEiLCJtYWMiOiIzYTczYmY0YjdmNzY1ZmMwYTM1ZjY4NWQzZTY3OTkwZjA5ZGQwYTllMzQ3NDIyOTY3Nzc5MTY2YWY4YzNmOGU2IiwidGFnIjoiIn0%3D; expires=Sun, 08-Jun-2025 10:25:52 GMT; Max-Age=7200; path=/; samesite=laxXSRF-TOKEN=eyJpdiI6InN1UUpSaE16SFQxRjlXeVJ2Qm9ES3c9PSIsInZhbHVlIjoiU0N0VEV3S25PODBLbFpCWTZsMHM0U0JVa2YrL01GL3VlNXRGMDliUUhvM3JETi9tWmRIV2tnWG1wbDVtQURQelBHZ0lsc" 1 => "askhelpdesk_session=eyJpdiI6InkwNTFUSEJ0cXBIZGVaTmZKdkRUdXc9PSIsInZhbHVlIjoiSk0wQTc0TUsxWWRwa1Vub2kvNmNUSGV4aUZuRUhDaFlhQTNHdGlSZGkydTB4bVdueW84bmNLMzJSc2crVjFvQ0RZbTdIQlAzMTAxRmt4ZVppbHlOQ2pOU001SC9FQ3F2dCtRbHp2L1N2WHBWYXVWdGc4V2lSMUhGWStwZTRIR3EiLCJtYWMiOiI2Y2Q4NmYxNTBlMDc4Njc1ZGIwOTJkYTJmMTNjNjBiNThlODE1N2VlMmY3OGY1NDFkZDRiZGQ3MTBlZDcxMGE4IiwidGFnIjoiIn0%3D; expires=Sun, 08-Jun-2025 10:25:52 GMT; Max-Age=7200; path=/; httponly; samesite=laxaskhelpdesk_session=eyJpdiI6InkwNTFUSEJ0cXBIZGVaTmZKdkRUdXc9PSIsInZhbHVlIjoiSk0wQTc0TUsxWWRwa1Vub2kvNmNUSGV4aUZuRUhDaFlhQTNHdGlSZGkydTB4bVdueW84bmNLMzJSc2crVjFv" ] "Set-Cookie" => array:2 [ 0 => "XSRF-TOKEN=eyJpdiI6InN1UUpSaE16SFQxRjlXeVJ2Qm9ES3c9PSIsInZhbHVlIjoiU0N0VEV3S25PODBLbFpCWTZsMHM0U0JVa2YrL01GL3VlNXRGMDliUUhvM3JETi9tWmRIV2tnWG1wbDVtQURQelBHZ0lsckY1ZkhNdkcyNndUbFdOSEZFS2VPMUN5bnkxMDhOc3gvaHdZS0UwOHZYOHRrSlVYa05ETkIwVkZwdFEiLCJtYWMiOiIzYTczYmY0YjdmNzY1ZmMwYTM1ZjY4NWQzZTY3OTkwZjA5ZGQwYTllMzQ3NDIyOTY3Nzc5MTY2YWY4YzNmOGU2IiwidGFnIjoiIn0%3D; expires=Sun, 08-Jun-2025 10:25:52 GMT; path=/XSRF-TOKEN=eyJpdiI6InN1UUpSaE16SFQxRjlXeVJ2Qm9ES3c9PSIsInZhbHVlIjoiU0N0VEV3S25PODBLbFpCWTZsMHM0U0JVa2YrL01GL3VlNXRGMDliUUhvM3JETi9tWmRIV2tnWG1wbDVtQURQelBHZ0lsc" 1 => "askhelpdesk_session=eyJpdiI6InkwNTFUSEJ0cXBIZGVaTmZKdkRUdXc9PSIsInZhbHVlIjoiSk0wQTc0TUsxWWRwa1Vub2kvNmNUSGV4aUZuRUhDaFlhQTNHdGlSZGkydTB4bVdueW84bmNLMzJSc2crVjFvQ0RZbTdIQlAzMTAxRmt4ZVppbHlOQ2pOU001SC9FQ3F2dCtRbHp2L1N2WHBWYXVWdGc4V2lSMUhGWStwZTRIR3EiLCJtYWMiOiI2Y2Q4NmYxNTBlMDc4Njc1ZGIwOTJkYTJmMTNjNjBiNThlODE1N2VlMmY3OGY1NDFkZDRiZGQ3MTBlZDcxMGE4IiwidGFnIjoiIn0%3D; expires=Sun, 08-Jun-2025 10:25:52 GMT; path=/; httponlyaskhelpdesk_session=eyJpdiI6InkwNTFUSEJ0cXBIZGVaTmZKdkRUdXc9PSIsInZhbHVlIjoiSk0wQTc0TUsxWWRwa1Vub2kvNmNUSGV4aUZuRUhDaFlhQTNHdGlSZGkydTB4bVdueW84bmNLMzJSc2crVjFv" ] ]
        session_attributes
        0 of 0
        array:4 [ "_token" => "tSU7YUn8L7DRwREUe0lQKSO4m627CMFJ9J52pWXL" "_previous" => array:1 [ "url" => "https://receivinghelpdesk.com/ask/linear-garage-door-sensor-problems" ] "_flash" => array:2 [ "old" => [] "new" => [] ] "PHPDEBUGBAR_STACK_DATA" => [] ]