Receiving Helpdesk

kaiser permanente contact for providers

by Christy Balistreri DDS Published 4 years ago Updated 3 years ago

1-877-806-7470

Full Answer

How do I contact KP Service Desk?

Phone.1-800-464-4000. 1-800-788-0616 Español. 1-800-757-7585 中文 711 TTY. Hours: 24/7 for most services, except major holidays.Medicare members. 1-800-443-0815.1-800-788-0710. Hours: Monday through Friday, 7 a.m. to 7 p.m., except major holidays.

How do I speak to a human at Kaiser?

Call 24/7 at 1-833-574-2273 (TTY 711).

What is Kaiser's claims address?

HMO/DHMO/Senior Advantage ProductsBenefits and eligibility800-464-4000Claims filing requirements and status800-390-3510EDI (Electronic claims submission)[email protected] submission addressKaiser Foundation Health Plan, Inc.Claims Administration Department P.O. Box 7004 Downey, CA 90242-7004

How do I change my medical provider to Kaiser?

You can go to www.coveredca.com for an application, or contact your county Health and Human Services. Check the status of your application by contacting the county where you applied. Once you are approved by the county, select your health care plan and/or provider through the State.

Where is the Kaiser corporate office?

Oakland, CAKaiser Permanente / Headquarters

How does Kaiser Permanente verify employment?

The SSN is used to determine whether or not a job seeker has previously worked for Kaiser Permanente, to complete the candidate's post-offer background check, and with the E-Verify program to establish a new employee's eligibility to work in the United States.

Why does Kaiser Permanente pay so well?

Kaiser Permanente gets huge tax breaks as a non-profit, meaning that at the same time it is taking in billions in profits it pays no income taxes and virtually no taxes to support schools, parks, roads, bridges, police, fire and other important community needs.

How do I get reimbursed by Kaiser?

Before you submit a claim for reimbursement, be sure to review your coverage or contact Member Services for assistance at 1-888-901-4636 (TTY 711), Monday through Friday, 8 a.m. to 5 p.m. Reimbursement requests must be received by Kaiser Permanente within 12 months from the date of service.

How do I submit a bill to Kaiser for reimbursement?

How do I get reimbursed for care I received on my trip? To submit a reimbursement claim for emergency or urgent care you received while traveling, sign in to kp.org and visit “Coverage & Costs.”1,2 If you don't have a kp.org account, or need assistance, call the Away from Home Travel Line at 951-268-3900 (TTY 711).

How do I transfer to Kaiser Permanente?

Transferring your prescriptions is a one-step process: Just call the Kaiser Permanente pharmacy most convenient for you, and give us the prescription numbers and your old pharmacy's name and phone number. We'll handle the rest. See how you can get started in four steps. Visit kp.org/newmember.

What is DO vs MD?

In general, an MD and a DO fulfill the same roles. An MD and a DO complete similar residencies, prescribe medications, and can practice in all 50 states. The main difference in DO versus MD is that DOs complete additional hands on training in a technique termed osteopathic manipulative medicine (OMM).

Is Kaiser part of Medi-Cal?

Kaiser Permanente participates in Medi-Cal in many counties. This means that, if you are a current Kaiser Permanente member and your situation changes, you may be able to keep your same doctor and continue your care with Kaiser Permanente if you qualify for Medi-Cal.

Provider Relations contacts

If you have questions about policies not included in this website, or would like more information about what you've found here, please call Provider Relations at 877-465-0029 (toll-free) or 404-364-4934.

System downtime contacts

If you need additional assistance please contact the Kaiser Permanente Georgia Help Desk at 877-240-1433 (toll-free) Monday through Friday 7 a.m. to 6 p.m. ET.

How to contact Kaiser Permanente?

For claims filing requirements or status inquiries, you may contact Kaiser Permanente by calling 1-800-390-3510 or refer to claims contact information for Southern California.*. Referral information. The Outside Referral Department (ORD) is responsible for coordinating and tracking authorized referrals.

What is the number to KPHealthConnect?

If you are a Kaiser Permanente contracted provider and are interested in learning more about KPHealthConnect Online-Affiliate, please call Permanente Affiliated Provider Services at 626-405-3289.

How to contact the utilization management operations center?

Contact the Utilization Management Operations Center staff at 1-800-810-4766 if you would like assistance in the following areas: pre-authorization (select prompt number 2) .

What time does the referral center open?

If you have questions regarding the referral you have received, please contact the Referral Center at 303-636-3131 during business hours of 8:30am to 5:00 pm MST, Monda y through Friday. You will need to leave a message during the lunch hour of 12pm to 1pm.

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