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is safelite reputable

by Hilma Rippin Published 3 years ago Updated 2 years ago

Yes, Safelite is a reputable auto glass company with a history that spans over 70 years. The company has an A+ rating with accreditation from the BBB. Safelite reviews from customers are mixed depending on the location–some stores receive high ratings on local review sites while others don't.Dec 20, 2021

Full Answer

Does Safelite do good work?

Safelite is a good place to work with competitive pay. They are family friendly. Bonuses are nice. If you want to succeed, they will help you. Can Safelite replace a windshield in the rain? Inclement weather makes auto glass installations difficult without cover. If possible, please have shelter available.

Is Safelite a good place to work?

Safelite is a great company with many opportunities for growth with different department available. They are very lenient with work schedule to accommodate school or child care situations. As long as you do your job you will receive bonuses.

Does Safelite give AAA discount?

AAA Members save 10% on any auto glass repair or replacement from any Safelite AutoGlass repair facility or mobile service. One of the most beloved perks of AAA Membership—besides being rescued roadside, of course—is the variety of discounts your AAA card lets you access.

Is Safelite good glass quality?

The company offers aftermarket replacement products with the exception of Safelite OEM glass. The Safelite glass quality is generally satisfactory, though. When it comes to OEM glass vs Safelite, you have better assurance of almost par Safelite windshield quality with the original glass, but not necessarily at 100%.

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Who manufactures glass for Safelite?

About AGC Glass Company North America A fully integrated supplier, AGC Glass Company North America has 3,600 employees in three major business units: Building, Automotive and Solar.

Does Safelite use Chinese glass?

Safelite provides auto glass replacement services in all 50 states, according to its Web site. "We currently buy aftermarket glass from all over the world, including Fuyao's existing manufacturing facilities in China as well as from Safelite's own plant in Enfield, N.C," Lanno said.

Does Safelite use OEM glass?

Original Equipment Equivalent (OEE) auto glass is made to the same standards, but by a different manufacturer. Our customers can choose OEM or OEE prior to service.

Does Safelite use OEM or aftermarket?

Safelite manufactures their own windshields but are not considered an Original Equipment Manufacturer (OEM). This means they do not have legal permission to manufacture windshields to the exact specifications as the original (thickness, contour, shade, etc).

Is there a difference in quality of auto glass?

OEM Windshields offer the benefit of being identical to the windshield that was installed when your vehicle was manufactured. OEM windshields are made by the same companies that manufactured your original windshield and will match the original windshields color, thickness, fit and shape.

Is it worth getting OEM windshield?

While OEM windshields tend to be safer and align better with the make of your car, they are also more expensive. Not only can they cost nearly double the price of aftermarket windshields, but some insurance companies do not cover them.

Does Safelite calibrate?

If you need a windshield replacement, Safelite will replace your windshield and recalibrate your forward-facing front camera.

Is there different grades of windshield glass?

There are three types of windshield glass that can be used on your vehicle; dealer glass, aftermarket glass, and Original Equipment Manufacturer (OEM) glass.

What adhesive does Safelite use?

UrethaneUrethane. A powerful adhesive used to bond the glass to the frame of the vehicle.

How do I know if my windshield is original?

You can verify a genuine windshield or non-original auto glass by looking at the windscreen logo. Oftentimes, the original windscreen comes without a car logo. In this case, you can match your brand-new vehicle windscreen logo with your cracked glass.

What does OEM windshield mean?

Original Equipment ManufacturerOEM stands for Original Equipment Manufacturer - which would mean that an OEM Windshield would be from the same manufacturer that originally had their glass installed in your vehicle when it rolled off the assembly line. This glass holds the same safety standards as your vehicle did when it was brand new.

Is all windshield glass the same?

The Differences Therefore, there must be some differences, which is usually in the thickness of the glass or the color. Obviously, aftermarket windshields need to fit properly otherwise they wouldn't be safe to install, so size dimensions always remain the same, it's either just the thickness or color that differs.

Is Safelite reputable?

Yes, Safelite is a reputable auto glass company with a history that spans over 70 years. The company has an A+ rating with accreditation from the B...

Is Safelite glass as good as OEM?

With Safelite, drivers can choose either original equipment equivalent (OEE) or original equipment manufacturer (OEM) glass. Safelite only works wi...

Does windshield chip repair really work?

Windshield chip repair involves filing a chip or crack with a special resin, hardening the resin with a UV light, and polishing the surface. Struct...

Who is the best windshield replacement company?

After a thorough Safelite review in comparison to other industry leaders, we recommend Safelite as the best option for windshield replacements. Con...

About Safelite AutoGlass

Founded in 1947, Safelite AutoGlass is the largest vehicle glass service in the country, serving drivers in all 50 states. Today, the company offers glass repairs and replacements through over 720 Safelite repair facilities and over 7,900 mobile repair shops.

Safelite Auto Glass Services

First, get a quote by telling Safelite about your vehicle and the glass damage. Next, choose whether you’ll pay for it yourself or work through your insurance company. Finally, schedule your car for dropoff at a Safelite store or schedule mobile service.

Cost Of Safelite

The cost of Safelite’s services ranges from $130 for a single chip repair to about $300 to $500 for standard windshield replacements. If your car has advanced safety features like cameras connected to the windshield, Safelite will need to recalibrate those. This type of windshield replacement can cost $800 to $1,000 or more.

Bottom Line On Safelite AutoGlass: 4.5 Stars

After a thorough Safelite review, we rate the company 4.5 out of 5.0 stars overall. Safelite has a strong reputation as a nationwide auto glass company, and its mobile service makes repairs convenient. Pricing is transparent, and customer service is reliable in most cases.

Frequently Asked Questions

Yes, Safelite is a reputable auto glass company with a history that spans over 70 years. The company has an A+ rating with accreditation from the BBB. Safelite reviews from customers are mixed depending on the location–some stores receive high ratings on local review sites while others don’t.

What is Safelite Advantage?

Safelite’s commitment to best practices and excellent customer service is expressed in The Safelite Advantage, which includes: 1 24/7 scheduling on the website 2 Technician profile email that shows you the technician’s name, photo, and credentials prior to arrival for mobile services 3 GlassHealer™ resin to keep windshield repairs strong 4 TrueSeal Ⓡ system to guide new windshields into position and ensure reliable seals 5 All-in-one windshield replacement and recalibration service 6 Nationwide lifetime warranty on replacements 7 Nationwide guarantee on repairs and recalibrations

How long does Safelite warranty last?

The warranty states that windshields and windows are warranted against defects in material or workmanship for as long as you own the vehicle in which the glass is installed. The only requirement is that you tell Safelite about a defect within 30 days of noticing the damage.

How many windshields does Safelite recycle?

Since 2012, the company has recycled more than six million windshields, keeping more than 107,000 tons of material out of landfills.

How long does it take to tell Safelite about a defect?

The only requirement is that you tell Safelite about a defect within 30 days of noticing the damage. The warranty does not cover leaks, stress cracks, or related damage in connection with installations to vehicles having damage or rust on the pinch weld.

How to get a quote for auto glass repair?

To get a quote for auto glass repair from Safelite AutoGlass, visit the website. All you need is information about your vehicle and the damage to get an estimate. You can then review your options for out-of-pocket costs or handling costs through your car insurance company.

Does Safelite cover auto glass?

If you have comprehensive coverage, you may be fully covered for glass repairs and replacements, minus a deductible. Safelite works with most insurance providers to cover auto glass claims. If your service is not covered by insurance, you’ll be glad to know that Safelite is still an affordable choice.

Does Safelite have a mobile glass shop?

Safelite has locations in every state. You can visit the company website to find a facility near you. Mobile appointment: For convenience, Safelite has MobileGlassShops™ that can travel to your home, office, or any other location that works for you.

Overview

Safelite has a consumer rating of 1.8 stars from 10 reviews indicating that most customers are generally dissatisfied with their purchases. Safelite ranks 362nd among Auto Parts sites.

Reviews (10)

The whole process from start to finish was absolutely awesome. It was painless and quick---which I really needed after being traumatized by a vandalizing incident which claimed my windshield and passenger window. The guys at the shop were professional yet friendly. A wonderful experience all the way around!

About the business

If you have a broken windshield you need a repair or replacement. Trust America's auto glass experts at Safelite?. Book an appointment with our technicians.

How do I know I can trust these reviews about Safelite?

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Safelite AutoGlass - Damage front passenger seat

Took vehicle to safelite to have windshield replaced. They damage front passenger seat and are avoiding solving problem. 2013 subaru outback, Date of damage of passenger seat : 01-28-2022 Invoice # [protected] Location: 4420 technology dr Fremont, ca 94538 [protected] Can reach customer at [protected]

Safelite AutoGlass - Windshield crack repair

Tech came to repair my windshield chip, the machine broke and could not do the repair, told him that my concern that the windshield would crack. He assured me that it would not crack. Next day the window cracked. Called and they told me that he should not tell me that. Safelite offered me a discount. Not fair in my opinion.

Safelite AutoGlass - No show for tech

My name is William Vinzant. I had an appointment scheduled for today. They never came OR CALLED TO TELL ME. SOMEONE CANCELED THE ORDER. SHOULDN'T SOMEONE HAVE CALLED ME? We were supposed to leave on a trip tomorrow. now we have to find someone else.

Safelite AutoGlass - False warranty, predatory practices

On December 20, 2021, I brought my vehicle to my local Safelite Autoglass (Columbia, MO) for a warranty repair on a windshield they previously replaced in November, 2019. Safelite advertises a "Nationwide LIfetime Warranty" which sounds fantastic, however, that's where their service ends.

Safelite AutoGlass - All day drop off

Went to Colorado Springs location on aeroplaza was quoted $400 for a window replacement. Granted I was 10min late for an all day appointment. She didn't want to take my car and tried to reschedule me for next Saturday. My issue is if it was an insurance claim they were going to take it in the same day.

Safelite AutoGlass - Ignored in waiting room

Went in & a female receptionist was on the phone so I sat & politely waited. After a bit she got up & went in the back without addressing me. Was back there awhile came out, sat down & back on the phone. Eventually a man came out & sat down glancing at me.

Safelite AutoGlass - Very poor customer service

Very poor customer service Safelite incorrectly installed a windshield on my jeep as it was out of center and there were leak issues.

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