Receiving Helpdesk

is hoselink made in australia

by Samson Purdy Published 3 years ago Updated 2 years ago

Q: Where are your products made? Hoselink is a 100% Australian-owned and family run company. Our products are manufactured in various locations including but not limited to Australia (fertilisers), China and Taiwan.

Where are Hoselink products made?

Q: Where are your products made? Hoselink is a 100% Australian-owned and family run company. Our products are manufactured in various locations including but not limited to Australia (fertilisers), China and Taiwan.

What is a Hoselink fitting?

Hoselink’s patented design solves a problem many people have come to take for granted when watering their garden. Hoselink is the only hose fitting that is guaranteed to never burst off your hose. Hoselink fittings have been engineered to withstand very high water pressure, up to 500psi.

Does Hoselink offer free delivery?

For your convenience, Hoselink offers free delivery when you order over $50 Australia-wide. If I order online, how long does delivery take? Our goal is to get your order to you as quickly as possible.

Do Hoselink hose fittings have a lifetime warranty?

We get asked this occasionally but no, none of our products carry a lifetime warranty. Due to the unique design of Hoselink hose fittings, we can and do guarantee that a correctly fitted Hose Connector will never burst off your hose.

Is Hoselink an Australian company?

Hoselink is a 100% Australian-owned, family run business selling a wide selection of high quality gardening and watering equipment designed to make it easier and more enjoyable to care for your garden and outdoor areas.

What hoses are made in Australia?

Lawnflex® garden hoses are made in Australia by Esdan Plastics, an ISO 9001 accredited manufacturer of plastic hoses and tubes based in Melbourne. They are especially designed to withstand the harsh Australian climate conditions, and comes with full manufacturer warranties ranging up to 15 years.

Where does Hoselink ship from?

Sydney warehouseTypically, orders are dispatched from our Sydney warehouse by the next business day after payment being received. Longer dispatch can be expected for orders on 'Backorder/Preorder' or at peak buying times. Please note that Hoselink orders are often split into multiple packages and may arrive on different days.

Who owns Hoselink?

Tim KierathTim is the CEO and Founder of Hoselink. Originally from an accounting background, Tim was never destined to stay in the corporate world. Tim was involved in various entrepreneurial ventures until 1998 when he hapened across the idea for high quality no-burst hose fittings.

Are Pope hoses made in Australia?

From humble beginnings in a backyard shed in suburban Adelaide, the Pope brand is now synonymous with creating and maintaining beautiful gardens right across Australia and New Zealand. With a huge range of garden watering and irrigation products, there's a watering solution for every garden.

Is Hoselink worth?

Worth every bit that I paid. Not worth getting cheaper knockoffs or similar hose systems, you'll just end up having to take them back and end up with a hoselink anyway.” “This is a great product. Very easy to install and looks great.

Can you buy Hoselink in stores?

Hoselink products are only available direct and are not sold in stores. Purchase online via our easy to use website or call our Customer Service team on 1300 900 617 to place your order.

Where are Gardena hose reels made?

Based in Ulm/Germany, GARDENA is the preferred brand for millions of home and garden owners worldwide when it comes to garden care.

Does Hoselink have a warranty?

At Hoselink we always work hard to solve any problem you might have with one of our products. We warrant our products to be free of defects in materials and workmanship that result in failure during normal usage. Warranties are extended to the original end-user purchaser, beginning at the time of retail purchase.

When did Hoselink start?

It's been quite the journey from 1999, but 20 years and over 150 innovative products later, we couldn't be prouder to be celebrating this milestone anniversary with our loyal customers. To commemorate two decades of Hoselink we're rewarding you with five fantastic offers throughout the month of October. Cheers!

What is the best garden hose on the market?

CompareValueBest Overall: Flexzilla Zillagreen Garden HoseAmazon5Best Expandable: J&B XpandaHoseAmazon5Best Lightweight: TheFitLife Flexible and Expandable Garden HoseAmazon5Best Heavy-Duty: Bionic Steel Garden HoseAmazon43 more rows•Apr 23, 2022

Are brass hose fittings better than plastic?

The brass outer compression ring also allows more 'bite' into the hose than their plastic equivalent. The inner core of the hose connector is manufactured from limescale resistant material to reduce problems in hard water areas. The brass tap fitting is also much, much stronger than plastic 'snap-on' fittings.

How to get started with Hoselink?

Option 1 - Starter Kit. This is a great value introduction to the benefits of using Hoselink fittings. Hoselink starter kits include connectors for the tap and hose and come with a sprayer.

What is Hoselink known for?

At Hoselink, we’re well known for our Hose Connectors, the very product that launched us 21 years ago. But as time has gone on, that connection has evolved. As the Hoselink range grew, we realised our products aren’t just helping to revolutionise your gardening experience, they’re helping to build connections with nature and each other outside.

What is Hoselink fitting made of?

Hoselink hose fittings have no moving parts, which makes it more durable and secure. They are made from strong nylon fibre and are designed to last for many years in the harshest of Australian conditions.

What is Hoselink's retractable hose reel?

Hoselink’s tireless passion and dedication for creating quality products is characterised best by its retractable hose reel, Australia’s premium watering solution. It’s time to ditch old methods, tangles, knots and frustration, and upgrade to a creation that won’t let you down, so you can experience the best your garden has to offer when a superior product is in its corner. Let Hoselink's pride and joy become yours too.

What are the weak points of a click on hose?

The first is that the hose is not gripped securely in the female end, often resulting in the hose bursting out of its fitting when the water is turned on. The second is in the retention claws inside the female end.

Does Hoselink have a separate joiner?

Every component of the Hoselink system has an identical face, meaning no separate hose joiner piece is necessary when joining hoses together. Any hose, tap connector or accessory connector will fit together, making switching around as straightforward as a simple point and twist action.

How long does it take to get an order from AusPost?

Our goal is to get your order to you as quickly as possible. Typically, your order will be dispatched within 24 hours (except weekends) and picked up by the courier or AusPost. Most customers can expect to receive their order within 5-7 working days or 7-10 days for WA and remote areas. To keep you informed, you’ll receive updates during the delivery process.

Where is Hoselink located?

Hoselink makes it easy to water your garden. Based in Sydney, we now also sell our much-loved products in the USA. Shop online with Hoselink and enjoy watering the way it’s meant to be.

How to install a Hoselink?

Hoselink arrives as a complete package. Simply mount the wall bracket, attach to the faucet and you’re ready to start watering!

How deep is a hose reel?

The hose reel unit itself is H19.2in x W10.5in x D24in. The reel pivots 180° to sit almost flush against the wall to keep it out of the way when not in use. When mounted on the bracket, the total depth from the wall is 28in when facing out and 10.6in when pushed flat against the wall.

What accessories are available for Hoselink retractable hose reel?

Currently you can purchase these optional extras: Additional Wall Bracket, Ground Mount Post, Hose Reel Cover (plain and printed versions) and Quick-connect Hose Connectors.

Can you extend a hose with an internal spring?

The internal spring setting will withstand thousands of retractions, while being easy enough for almost anyone to extend the hose.

Is Hoselink a family owned business?

Hoselink is a 100% Australian-owned, family-run business now selling a selection of high quality watering equipment that has been specifically designed to make it more enjoyable and easier to care for your garden.

Where are Hoselink products made?

Our products are manufactured in various locations including but not limited to Australia (fertilisers), China and Taiwan. Whether a product is manufactured here in Australia or overseas, we have strict quality controls in place to ensure our customers receive the high quality product they expect from us, backed up by a Sydney based customer service team. Of course as Australians we would love to be able to manufacture all our products here, and so this is something that is always under review.

How to track an order from Australia Post?

Option 1: Log in to your account, go to the order you want to track and click ‘Track Shipment’. This will take you through to the Australia Post website with the tracking information. Alternatively, you can copy and paste the tracking number into the carrier’s website. http://auspost.com.au/track.

How to change address on a symlink?

Log in to your account from our website. Click onto the 'Account Details' tab and the click 'view addresses'. From here you can add, edit or delete and address linked to your account. Alternatively contact our team through one of the following methods to update your account information.

Does Hoselink have a lifetime warranty?

We get asked this occasionally but no, none of our products carry a lifetime warranty. Due to the unique design of Hoselink hose fittings, we can and do guarantee that a correctly fitted Hose Connector will never burst off your hose.

Does Australia Post deliver?

You order will be delivered by Australia Post. They are unable to provide a delivery time or delivery window.

Is Hoselink an online retailer?

Hoselink is an online retailer, selling directly to the public so you won’t find our products in any retail outlets. Place your order via our easy to use website or if you prefer, call our friendly Customer Service team on 1300 900 617 to place your order. We’ll deliver your order, wherever you are in Australia. Plus, you can enjoy free delivery when you spend over $30. With a 30-day money back guarantee and excellent customer service, you can trust Hoselink for a great shopping experience.

What is hoselink fitting?

Hoselink is the only hose fitting that is guaranteed to never burst off your hose. Hoselink fittings have been engineered to withstand very high water pressure, up to 500psi. A household with strong water pressure would only be around 100psi, so you can be completely confident in your hose fittings.

How long does a hoselink fitting last?

These fittings, on average, lasted approximately 2.5hours, while the Hoselink Fittings were still in perfect working condition after 2 months!

How many cycles did Hoselink last?

Hoselink, on the other hand, was still working perfectly at the end of 30,000 cycles. During the testing period, approximately 60 hoses split, cracked or broke under the pressure, while Hoselink Fittings never burst off the hose, nor did they break!

How many cycles per day does a Hoselink fitting run?

Hoselink fittings were tested by connecting a hose to a tank that generated continuous cycles of water throughout the day, without interruptions, for up to 480 cycles per day.

How high does water pressure need to be for Hoselink fittings?

The CSIRO testing results proved that Hoselink fittings could be subject to extremely high water pressure (Over 200 PSI) and they would never burst off the tap or hose. Bearing in mind the average Australian garden tap pressure is usually in the range of 30-100 PSI.

How do hose fittings lock together?

The fittings lock together by way of a bayonet connection. A watertight seal is achieved by an o’ring to o’ring seal that has never before been used for hose fittings. O’rings normally obtain a seal by either the outside or inside diameter sealing against a hard surface but Hoselink developed a method of sealing the face of one o’ring against the face of another o’ring.

How long is Hoselink warranty?

Hoselink provides you with a 3 year warranty on our standard hose fittings ( Universal Tap Connector, Hose End Connector and Accessory Connector) and a 12 month warranty on the Hose Connector with Flow Control and the Accessory Connector with Swivel.

Where are Hoselink fittings made?

Our Hoselink fittings are Australian designed and 100% Australian owned. Although we used to manufacture all of our fittings in Australia, we were forced to move our operations to China when our Australian manufacturer told us they could no longer produce our product in Australia. The fittings are now manufactured to our exacting specifications in China, with our Australian-made tools.

How to contact Hoselink customer service?

Simply contact our Customer Care team at usa-support@hoselink.com. You will need to provide details of the original purchase including the name, order number (if known), and details regarding the product fault. Emailing a (small size) photo showing the problem is often helpful in expediting the claim, and may be requested in some cases.

How to track hoselink order?

Option 1: Log in to your account on www.hoselink.com, go to the order you want to track and click ‘Track’. This will show the tracking information and you can click directly from this page to the carrier’s website to go straight to tracking. Alternatively, you can copy and paste the tracking number into the carrier’s website.

How long does it take to get a refund from Hoselink?

We offer a 100% Money Back Guarantee on any product you purchase from us that does not perform to your expectations. Simply return it to us within 30 days of purchase and we’ll issue you with a full refund. To organize a return label at no cost to you, please contact our Customer Care team at usa-support@hoselink.com.

Is Hoselink a retailer?

Hoselink is an online retailer selling directly to the public. You will not find our products in any retail outlets. You may place your order via our easy-to-use website and we will deliver direct to you. We offer free shipping on all orders over $99 and every order comes with a 30-day Money Back Guarantee backed by our excellent customer service. You can trust Hoselink for a great shopping experience.

Does Hoselink offer bulk discounts?

We do not generally offer bulk discounts but are happy to assess any large orders on a case by case basis. Please contact us at usa-support@hoselink.com if you wish to discuss this.

Is it possible to manufacture in Australia?

Unfortunately it is not always possible to manufacture products in Australia and as a company it is important for us to stay competitive in today's marketplace. We're always seeking high quality products and keep a tight control over all manufacturing processes.

How to get started with Hoselink?

Option 1 - Starter Kit. This is a great value introduction to the benefits of using Hoselink fittings. Hoselink starter kits include connectors for the tap and hose and come with a sprayer.

What is Hoselink known for?

At Hoselink, we’re well known for our Hose Connectors, the very product that launched us 21 years ago. But as time has gone on, that connection has evolved. As the Hoselink range grew, we realised our products aren’t just helping to revolutionise your gardening experience, they’re helping to build connections with nature and each other outside.

What is Hoselink fitting made of?

Hoselink hose fittings have no moving parts, which makes it more durable and secure. They are made from strong nylon fibre and are designed to last for many years in the harshest of Australian conditions.

What is Hoselink's retractable hose reel?

Hoselink’s tireless passion and dedication for creating quality products is characterised best by its retractable hose reel, Australia’s premium watering solution. It’s time to ditch old methods, tangles, knots and frustration, and upgrade to a creation that won’t let you down, so you can experience the best your garden has to offer when a superior product is in its corner. Let Hoselink's pride and joy become yours too.

What is a click on hose?

Many click-on hose fittings are made from low grade plastic and easily break.

What are the weak points of a click on hose?

The first is that the hose is not gripped securely in the female end, often resulting in the hose bursting out of its fitting when the water is turned on. The second is in the retention claws inside the female end.

Is Hoselink compatible with Click-On?

It is important that there is compatibility between the 2 types of fittings as many users have existing watering accessories they want to continue using. Hoselink is compatible in one of two ways – either by removing the click-on fitting and replacing with Hoselink hose fittings or by use of a Click-on Adapter Set.

Worth every cent and great backup as well

Quality quality quality. Quality product and quality service. Although a Hoselink hose reel will cost you more than the other brands it is worth every cent. Reliable works well and gives me no trouble. And their after sales service is top notch as well.

Excellent product just what I was looking for

I was a bit hesitant at first thought a bit pricey.

Bright Solar Bollards

Very bright solar bollards. I have them set at the dimmest level and they still provide excellent lighting fo the garden bed. They are on the expensive side, but appear to be very good quality. Time will tell as I have only had these for a few weeks.

Four-pattern extendable wand

This product is just fantastic and easy-to-use. I no longer get a ’shower’ when I spray my very large high-hanging stag horns. It's a brilliant product and I absolutely love it.

Solar twinkle lights

These lights are the perfect finishing touch for your Christmas tree. The sustainable nature of solar means that you are doing your small part for the environment at Christmas time too. I love that you can detach the solar panel, leave it in the sun to charge and then re-attach to the tree so that the lights will twinkle all night.

Love it

Love it. Received it faster than expected too. Always the first point of call for great quality and service for garden products.

The best in the market

Amazing Amazing Amazing. Highly recommend this product. The best in the market. Worth every single dollar. Will definitely recommend this to all my family and friends. Thank you hoselink this was the best purchase I made for Christmas that got my fussy husband’s thumbs up.

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