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is directv protection plan worth it

by Abbigail Leffler Published 3 years ago Updated 3 years ago

Is directv protection plan worth it? Is it worth having? In most cases, no. This particular protection plan costs $20 per month ($240 per year) or $25 per month for the premier with ADH ($300 per year).

Full Answer

Is the DirecTV protection plan worth it?

The Protection Plan Premier with ADH is worth it's weight in gold. I took many calls from people who had their TV go out or who dropped a laptop and Directv replaced or repaired it. It even covers things like routers and keyboards.

What is covered in the DirecTV protection plan?

The DIRECTV™ PROTECTION PLAN includes:

  • Multiple consumer electronics covered under our single plan, including tablets, computers, TVs, and laptops.
  • Coverage includes current and future eligible viewing devices.
  • Eligibility to upgrade to the latest DIRECTV™ equipment every 2 years with renewed 24-month equipment lease agreement.
  • Premium technical services included at no additional charge.

More items...

How do I cancel my direct TV protection plan?

What’s Best Way to Cancel DIRECTV?

  • Get your latest bill and account information. You will want any important account numbers and PINs, as well as any contract information you have – especially the terms of your ...
  • Prepare for a phone call. You cannot cancel online or through an email, etc. ...
  • Schedule a call when you have lots of time. ...
  • Talk to a live person. ...

Is DirecTV worth it?

DirecTV is only "worth" what a potential buyer is willing to pay for it -- if a buyer can be found. Clearly, DirecTV is a project. Nevertheless, it's good to know what the DirecTV-led television business is worth to AT&T's top and bottom lines. And right now, that's not a whole lot, especially given the headaches it also creates for the company.

Do I have to pay Directv protection plan?

If you have DirecTV, you probably have the protection plan that they provide. This protection plan is offered to all new customers during the sign-up process. Since it only costs an additional $8 per month, most people opt to have the service on their account without ever really knowing what it is for or protects.Apr 16, 2020

Can I cancel my Directv protection plan?

You may also cancel this Contract during the term of coverage by either contacting DIRECTV at 888-667-7463 or surrendering it or providing written notice to DIRECTV at the following address: National Electronics Warranty Corporation, PO Box 3687, Great Falls, Montana, 59401 Attn: Customer Service.

What is the Directv protection plan on my bill?

DIRECTV® Protection Plan protects all DIRECTV devices and offers an equipment upgrade every 2 years 1 (requires a renewed 24-month agreement). DIRECTV Protection Plan Premier 2 includes everything in the DIRECTV Protection Plan. It also covers old and new entertainment devices.

Does Directv protection plan cover cracked TV screens?

Directv Protection plan premier with Accidental Damage from Handling (ADH)-It includes everything that's in the premier plan, together with accidental damage. The accidental damage covered includes cracked screens for laptops, drops, and spills.

How do I call directv?

Snail mail: DIRECTV, Inc., Payment Center, P.O. Box 78626, Phoenix, AZ 85062-8626.Online: go to directv.com/signin.Call: 1-800-531-5000 (FOLLOW THE PROMPTS OR SAY “PAY MY BILL”)

How do I add a device to my DIRECTV protection plan?

If you go to directv.com/protection , log into your account, and select 'Register Devices' you'll be able to do so.Oct 17, 2017

What is included in the DIRECTV Premier package?

Complete Your Home with DIRECTV PREMIER Enjoy local channels, over 30 sports channels, and the ability to take DIRECTV anywhere you want to go with the DIRECTV app*. Plus, DIRECTV PREMIER includes all the most sought after premium channels, like HBO, CINEMAX, SHOWTIME, STARZ, and Epix.

What does advanced receiver service mean at DIRECTV?

Advanced Receiver Service gives customers with any HD DVR receiver access to all of the cutting-edge features available from DIRECTV, including: Whole-Home DVR: The ability to record and watch shows in any room, with one HD DVR.Mar 18, 2021

What channels are the movies extra pack on directv?

The DIRECTV® Movies Extra Pack includes nine channels: Hallmark Movies & Mysteries, Hallmark Drama, Smithsonian Channel, Sony Movie Channel, HDNET Movies, MGM HD, Crime + Investigation, MTV Live, and ShortsTV. It's the best movie value package and allows you to enjoy beloved classics, movie marathons, and more.Apr 8, 2021

How do I file a claim with directv?

Go to phoneclaim.com/att or call us at 888.562. 8662 to start a claim.

What channels do you get with directv Xtra package?

DIRECTV XTRA will offer 220+ Channels including HBO, SHOWTIME, Starz & Cinemax free for the first 3 months....AT&T DIRECTV XTRA: 220+ Channels.TV PackageTV ChannelsAT&T DIRECTV XTRA ChannelsAudience NetworkAT&T DIRECTV XTRA ChannelsAXS TVAT&T DIRECTV XTRA ChannelsBabyFirstTVAT&T DIRECTV XTRA ChannelsBBC America229 more rows•Dec 8, 2016

What is DirectV protection plan?

The DIRECTV® PROTECTION PLAN offers complete DIRECTV® system protection, plus an upgrade to the latest equipment every 2 years. This plan covers all your DIRECTV® receivers, remote controls, connection/switches, dish antenna, wiring/switches, and dish antenna alignment.

Is a protection plan worth it?

Additionally, are protection plans worth it? Buying plans and extended warranties are not worth it for most buyers. 99% of the time, defects, and flaws show up within the covered warranty periods for these products, so if your purchase outlasts its warranty terms, chances are you are safe.

What is DirectV protection plan?

Protection Plan, Protection Plan Premier, Protection Plan Premier with Accidental Damage Handling are the 3 levels. Level 1 is for Directv equipment only. With all they have the 1st 30 days as a no charge/no claim period. Similar to some insurances, this is to prevent abuse of someone having a pre-existing problem and then getting the plan to scam the system into cheaper repair or replacement that they were not allready setup for. Level 2 can be worth it if you don't allready have any existing warenty or protection plan on your tvs or some other devices you connect to your Directv setup, but if you still have coverage on them like from when your purchased them don't get Directv's plan on top of that as it gives no additional benefit.

How do I contact DirectV?

As this is a customer to customer forum, you will need to call Directv 1-800-531-5000 to dicuss the situation. If you haven't allredy done so, you will need to register your other devices online so they have record of specifically what should be covered, I don't know the link off hand so just ask the agent.

Is the TV protection plan a scam?

It is not a scam. For some customers the protection plan is well worth it worth it. My household level 1 is not needed, but level 2 would be considered after the plan on the big shared tv expires. But the no charge no claim period is in place to avoid the customer from trying to pull a scam. Because too many people would get the plan and then immedately turn around to file a claim for an issue they have had for days or weeks, which would be the customer committing fraud. The situation the origional poster has sounds like they were not told correctly how the plan worked when they got it, which would be the fault of the agent.

Does DTV have ADH?

DTV doesn't provide the ADH service that is done by a third party, they just bill it to your account.

What is DirectV Protection Plan Premier 2?

DIRECTV Protection Plan Premier 2 includes everything in the DIRECTV Protection Plan. It also covers old and new entertainment devices.

Does DirectV cover Apple TV?

This includes drops, spills, and cracked screens for laptops and tablets. It doesn’t cover Apple TV ®, Amazon Fire Stick, Chromecast, or other streaming players.

How much does DIRECTV cost?

The first year’s pricing isn’t too bad. It’s the second-year price hikes you’ll have to worry about

How long is DirectV contract?

Although DIRECTV has a two-year contract with second-year price hikes, you’re guaranteed a great channel variety for the family, for movie buffs, and for sports addicts. You may have to budget wisely to have this great service in your home, but read on to see if this is the satellite provider for you.

How many HD hours does a Genie DVR hold?

The Genie DVR is one of the best out there. We appreciate that DIRECTV includes your first DVR. And it’s got plenty of storage. The Genie DVR holds up to 200 HD hours, which falls behind the 500 hours of the DISH Hopper 3, but is still a lot more than other competitors.

How many programs can you record with a Genie DVR?

You can record five programs at once with a single Genie DVR, and you can schedule it on your TV or online. You can take your DVR recordings on-the-go with the DIRECTV app, too. So if you start your day with Good Morning America, you don’t have to stop once you get goin’ on your commute.

What channels are included in a DirectV starter package?

ENTERTAINMENT: With DIRECTV's starter package, you'll have all of your family's favorites like Disney Channel, HGTV, and CNN. Channels that you miss out on going from CHOICE to ENTERTAINMENT that are worth mentioning are TeenNick and TV Land, but in return, you get ESPN and Lifetime Movie Network.

Does DirectV have a monthly payment?

Here’s a plus: DIRECTV gives you free installation and free DVR service. No monthly payment!

Can you take a DVR recording on the go?

You can take your DVR recordings on-the-go with the DIRECTV app, too. So if you start your day with Good Morning America, you don’t have to stop once you get goin’ on your commute.

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Who Provides The Protection?

  • As stated before, the protection plan is offered to each customer when they originally sign up for DirecTV. This service, however, is not owned by DirecTV/AT&T. The company that actually provides the warranty service is Asurion or rather NEW Asurion. NEW Asurion is a subsidiary of …
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What Are You Actually Paying for?

  • Think of these services as insurance. Where does your insurance money really go? It sits there, right? You may actually never use it. Most insurance companies use your payment to invest in stocks, annuities, or even bank CDs. No doubt, Asurion does the same. While auto insurance companies will sometimes cut you a check for an estimated amount, Asurion is able to pay subc…
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What Isn't Covered?

  • This is where it gets tricky. If you have ever had to deal with an auto insurance company because of an automobile accident, you can understand the runaround that you may get. "Oh, you hit a deer? I'm sorry, that's not covered." You readers in the south know what I'm talking about. The protection plan works the same way. Not everything is covered, even if the problem was not cau…
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What Is Covered?

  • Originally, the protection plan was supposed to cover technical issues due to equipment malfunction or failure and dish alignment issues. Over the years, the plan has been extended to cover just about anything inside your home. Whether you have a faulty cable or phone jack, anything that provides AT&T service inside your home is covered. Accidental damage has been …
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Premier Protection

  • Now, I'd like to talk a little about the premier protection plan. Is it worth having? In most cases, no. This particular protection plan costs $20 per month ($240 per year) or $25 per month for the premier with ADH ($300 per year). If you have the premier plan, but only have your DirecTV equipment and one or two televisions, please revert to the base protection plan. The only peopl…
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How to Be Covered by The Protection Plan Every Time

  • As I stated before, "acts of God" are not covered by your protection plan. So, how can you be covered every time? When you call DirecTV support with a technical issue, you are asked what caused the issue. The only answer you ever need to provide is "I don't know". They will then ask you to perform troubleshooting steps. I encourage all to complete these steps because you ma…
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Comments

  • Tyeon June 08, 2020: Thanks for this valuable info. Much appreciated. Tye [email protected] October 15, 2019: Why should I pay directv for insurance for their equipment? I don't care if they call it a lease, as if it's like leasing a car. Well I can't drive it anywhere, it doesn't move in my house anywhere, and when I I'm done with DirecTV I simply turn …
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