How do I call IKEA customer service?
(888) 888-4532IKEA / Customer service
Does IKEA replace broken pieces?
If one of your small pieces is damaged, IKEA will supply you with a replacement free of charge.
What do you do with broken IKEA furniture?
All you have to do is fill out a form, take them to the returns desk at any Ikea store, and the products will be evaluated for wear and tear. Bookcases, desks, chairs, and dining tables — basically, all furniture without upholstery — will be included in the scheme.
What happens if one of my items breaks on IKEA?
Damaged/Faulty part – You can take just the part and your receipt to an IKEA store and we will exchange this for you. Alternatively, you can return the entire item for an exchange or a refund. If you can't make it back to an IKEA store, you can contact us and we will discuss options with you.
How do I get missing parts from IKEA?
Visit your closest store Regardless of your issue, you can always visit your local IKEA store and we will find a solution for you. If your item is damaged, bring you damaged item and proof of purchase. If you are missing an item, bring you order confirmation.
Can I return items to IKEA without a receipt?
Additional return policy information You must have your receipt and valid government issued photo ID in order to return or exchange your product. Information from your ID will be retained in a company-wide database to be used only for authorizing returns.
What can I do with my old IKEA couch?
IKEA has a Buy Back and Resell program allowing customers to sell their used IKEA furniture. The company has an online form you can fill out to get a quote listing the buy back value of the IKEA furniture item. You'll have to bring the form to one of the store locations listed on their website.
How do I get a missing IKEA screw?
Just go up to the customer service for replacement parts with your screw number & they'll give you exactly what you need.
Does IKEA us take old furniture?
If you're tired of looking at old furniture that you bought last year from IKEA, the retailer has announced that it will now pay customers to bring back old furniture. The IKEA buyback and resell option has now been made available for 37 of its U.S. stores, including in Burbank, Costa Mesa, Covina and San Diego.
Will IKEA take back assembled furniture?
Assembled IKEA furniture can be returned within 180 days. ID, proof of purchase, and bank card (if used for purchase) are needed. The item must be in good condition. IKEA may give a full or partial refund or a replacement.
Can I return IKEA furniture without packaging?
IKEA accepts returns without the original packaging within 180 days of purchase provided the item is complete and in good condition. Valid photo ID and proof of purchase are required. Typically, a full refund is given for returned items if they are in good condition even if the original packaging is missing.
Can you return IKEA items once opened?
That's alright! You have 365 days to return your purchase for a full refund, as long as the product is in unused and resaleable condition. It's important to us that you're happy with your IKEA purchase. If you're not totally satisfied, or simply just change your mind, you can return your products within 365 days.